Submit a Review for Victoria Chartwell
81 Dyke Road Avenue, Hove, BN3 6DA
View full details of Victoria ChartwellLatest Reviews for Victoria Chartwell
07 January 2026
The staff are excellent. They are all very welcoming, understanding, and caring. They are all very hardworking and nothing is overlooked. The comfort of the residents is their prime concern. The food is plentiful and a wide variety is available. The level of cleanliness can not be surpassed. The
entire home is spotlessly clean.
07 January 2026
As I am here under NHS care I am unable to enter value for money, but should I need care in the future I hope I can. Come to Chartwell to caring staff + happy facility.
03 December 2025
A lot of kind and efficient care. The building is undergoing a large scale programme of alteration and improvements but the staff are coping well and the standard of care is maintained at a high standard.
23 October 2025
I am writing on behalf of my Aunt who recently stayed following her hospital admission.
The interior of the home needs decorating / updating as it looks somewhat tired in some areas but that does not retract from what is most important...... The delivery of care.
The manager and staff are
very kind, supportive and deliver appropriate and effective care with dignity and respect; they also listened and acted in the best interest of my Aunt, liaising with the family, all health, allied health and social care representatives effectively and in a timely manner.
My aunt reported that the food was good and she put on some much needed weight which is so important for her health and wellbeing.
I would like to thank each and every one of the staff for their kindness and compassion.
10 October 2025
Such a fabulous home with the most wonderful staff. From the very start, when I was still in the ambulance, I met so many nurses, carers and managers, all doing their best to reassure me and it worked. I feel so comfy here, almost to the point I don't wish to go home! I have been treated with
dignity and respect at all times. The food is well thought out and delivered hot when needed. Such a variety so well 5* from me!
10 October 2025
My husband has been in the care home following several weeks recovering from a fractured hip.
His entire stay has been completely satisfactory from all aspects. The care we have received has been above expectations. The nurses, care staff & physios have all been kind, caring and proactive.
My
husband's general health, as well as his mobility, has improved immediately, and he's now ready and motivated to return home and resume his normal lifestyle. Thanks to all the staff for all the appointments for his onward care.
27 August 2025
I have now been in the Victoria Chartwell for 4 weeks and my room is lovely and I must say the care I have had from all who work here are very friendly and always willing to help no matter your request. Many of the staff always smile when greeting you which makes your day a happier one, they listen
to you on your bad days and talk in a way to cheer you up. They are all very underrated group of people who deserve more.
27 August 2025
Overall standard of care very good. Good food, staff friendly and helpful.
02 July 2025
Moving from the hospital I must say it's like chalk and cheese this place is absolutely amazing the staff are 5 stars friendly and very knowledgeable and kind
The food is 5 stars absolutely delicious
The management are kind communicative and friendly another 5 stars
The rehabilitation staff are
firm fair and very professional again another 5 stars
25 June 2025
I have been very well attended to. Thanks!
23 June 2025
Very happy here as all staff well-trained and offer great care and commitment to the patients.
18 June 2025
The overall experience of Victoria Chartwell were excellent. My wife's treatment and care were second to none. Communication between the family and all the staff was also was again first class. As a family, we were thoroughly satisfied with the care of my wife.
02 June 2025
Care was excellent, staff checked everyday to ensure my rehab was going well. A very clean place to stay. Would happily recommend family and friends if ever they need a care home.
29 May 2025
In my short time here the nursing staff have been great and have really looked after.
25 April 2025
I came to Victoria Chartwell straight from hospital not knowing what to expect. I was very pleasantly surprised. The care and attention to detail was exemplary. The rooms were spacious and airy. The attention of the carers excellent and any queries/questions answered promptly. The food and choices
of it were plenty. No hesitation in recommending this establishment.
16 April 2025
I found room 20 really small, also the lack of shelves to put anyhting, so water gets spilled frequently.
02 April 2025
Since I arrived here the staff have looked after me very well. Everything I need is given to me quickly and courteously. Staff are available day and night and are always friendly and helpful. The home is clean and tidy and the rooms are adequately furnished.
10 March 2025
I was completely satisfed with my stay and do not have any recomendation for improvement.
25 February 2025
A caring, compassionate service that is provided with an understanding of the patient's needs at a difficult time in their life.
For myself, recovery was made possible at an early date because of consistent professional care by all the staff.
25 February 2025
Victoria Chartwell is amazing. Everyone is so kind and caring, me and my family can't thank the staff enough for the care of my Mum. We would all highly recommend Victoria Chartwell and my Mum has enjoyed the care and fun she's had with all the staff. The food is fantastic (thank you to the chefs)
and the physio support is amazing. Can't thank you all enough for everyone's kindness, patience and care.
Latest Reviews for Victoria Chartwell
07 January 2026
The staff are excellent. They are all very welcoming, understanding, and caring. They are all very hardworking and nothing is overlooked. The comfort of the residents is their prime concern. The food is plentiful and a wide variety is available. The level of cleanliness can not be surpassed. The
entire home is spotlessly clean.
07 January 2026
As I am here under NHS care I am unable to enter value for money, but should I need care in the future I hope I can. Come to Chartwell to caring staff + happy facility.
03 December 2025
A lot of kind and efficient care. The building is undergoing a large scale programme of alteration and improvements but the staff are coping well and the standard of care is maintained at a high standard.
23 October 2025
I am writing on behalf of my Aunt who recently stayed following her hospital admission.
The interior of the home needs decorating / updating as it looks somewhat tired in some areas but that does not retract from what is most important...... The delivery of care.
The manager and staff are
very kind, supportive and deliver appropriate and effective care with dignity and respect; they also listened and acted in the best interest of my Aunt, liaising with the family, all health, allied health and social care representatives effectively and in a timely manner.
My aunt reported that the food was good and she put on some much needed weight which is so important for her health and wellbeing.
I would like to thank each and every one of the staff for their kindness and compassion.
10 October 2025
Such a fabulous home with the most wonderful staff. From the very start, when I was still in the ambulance, I met so many nurses, carers and managers, all doing their best to reassure me and it worked. I feel so comfy here, almost to the point I don't wish to go home! I have been treated with
dignity and respect at all times. The food is well thought out and delivered hot when needed. Such a variety so well 5* from me!
10 October 2025
My husband has been in the care home following several weeks recovering from a fractured hip.
His entire stay has been completely satisfactory from all aspects. The care we have received has been above expectations. The nurses, care staff & physios have all been kind, caring and proactive.
My
husband's general health, as well as his mobility, has improved immediately, and he's now ready and motivated to return home and resume his normal lifestyle. Thanks to all the staff for all the appointments for his onward care.
27 August 2025
I have now been in the Victoria Chartwell for 4 weeks and my room is lovely and I must say the care I have had from all who work here are very friendly and always willing to help no matter your request. Many of the staff always smile when greeting you which makes your day a happier one, they listen
to you on your bad days and talk in a way to cheer you up. They are all very underrated group of people who deserve more.
27 August 2025
Overall standard of care very good. Good food, staff friendly and helpful.
02 July 2025
Moving from the hospital I must say it's like chalk and cheese this place is absolutely amazing the staff are 5 stars friendly and very knowledgeable and kind
The food is 5 stars absolutely delicious
The management are kind communicative and friendly another 5 stars
The rehabilitation staff are
firm fair and very professional again another 5 stars
25 June 2025
I have been very well attended to. Thanks!
23 June 2025
Very happy here as all staff well-trained and offer great care and commitment to the patients.
18 June 2025
The overall experience of Victoria Chartwell were excellent. My wife's treatment and care were second to none. Communication between the family and all the staff was also was again first class. As a family, we were thoroughly satisfied with the care of my wife.
02 June 2025
Care was excellent, staff checked everyday to ensure my rehab was going well. A very clean place to stay. Would happily recommend family and friends if ever they need a care home.
29 May 2025
In my short time here the nursing staff have been great and have really looked after.
25 April 2025
I came to Victoria Chartwell straight from hospital not knowing what to expect. I was very pleasantly surprised. The care and attention to detail was exemplary. The rooms were spacious and airy. The attention of the carers excellent and any queries/questions answered promptly. The food and choices
of it were plenty. No hesitation in recommending this establishment.
16 April 2025
I found room 20 really small, also the lack of shelves to put anyhting, so water gets spilled frequently.
02 April 2025
Since I arrived here the staff have looked after me very well. Everything I need is given to me quickly and courteously. Staff are available day and night and are always friendly and helpful. The home is clean and tidy and the rooms are adequately furnished.
10 March 2025
I was completely satisfed with my stay and do not have any recomendation for improvement.
25 February 2025
A caring, compassionate service that is provided with an understanding of the patient's needs at a difficult time in their life.
For myself, recovery was made possible at an early date because of consistent professional care by all the staff.
25 February 2025
Victoria Chartwell is amazing. Everyone is so kind and caring, me and my family can't thank the staff enough for the care of my Mum. We would all highly recommend Victoria Chartwell and my Mum has enjoyed the care and fun she's had with all the staff. The food is fantastic (thank you to the chefs)
and the physio support is amazing. Can't thank you all enough for everyone's kindness, patience and care.