Submit a Review for Adelaide House Nursing Home
13 Oathall Road, Haywards Heath, RH16 3EG
View full details of Adelaide House Nursing HomeLatest Reviews for Adelaide House Nursing Home
20 May 2026
Mum was placed in Adelaide House for emergency care due to a breakdown in live in care. Although we did not choose this nursing home, we are so happy she was placed there. From the moment we arrived on a December night, they showed so much compassion for our situation. Mum received excellent care
while she was there. Mum's health declined, and she passed away. The end-of-life care was wonderful, all staff so kind, so caring, and so respectful.
11 May 2026
My brother has been a resident of Adelaide House for more than 21 years. The staff there have all gone above and beyond in their care of him. His room has always been immaculate, as has the rest of the house. The activities put on for the residents have been very varied and well run. I would
thoroughly recommend Adelaide House. The staff have all been so caring and very welcoming when I visit.
11 May 2026
After much research I opted for Adelaide House and truly cannot recommend them enough. My Aunt has only been there for a couple of months but the care and kindness she has received has been second to none. Nothing is too much trouble and they have a knack of anticipating your needs before you can
articulate them yourself, the staff are so friendly, kind and helpful.
My Aunt is 97 and is loving the food, company and activities she can be part of and I am loving the security of knowing she is safe and so well cared for, thank you all.
07 May 2026
Adelaide House is absolutely wonderful
My mother, who has mixed dementia, has been here 5 months now. The staff are so kind and caring and take a genuine interest in their residents. Nothing is too much trouble and they prioritise the happiness and contentment of the residents. The care Manager
Susan and Deputy Care Manager George are excellent and their ethos and caring leadership is felt warmly in the home. I viewed many homes for my mum, Adelaide Hoise was the second and I knew instantly it was the place for her.
Unfortunately there were no ground floor rooms available at that time, but George liaised with the hospital and social worker and as soon as one became available mum was placed there.
After years of caring and stress I know know my mum is safe and well cared for. Visiting her in Adelaide House feels like visiting a real home from home and the 'Adelaide family'.
06 February 2026
I am so glad that a room was found for my friend at Adelaide House. She had specific needs that were always met with care and skill. She felt secure and welcome in this warm and friendly home.
Many thanks to the excellent management and staff for all their kindness during her stay.
15 December 2025
Our mum moved into Adelaide house after a stay in hospital. She was 101 and couldn't live alone anymore. She only had a short stay there but the care, comfort and kindness she received there was second to none. I cannot recommend it highly enough.
01 December 2025
I just wanted to say that my family are so very appreciative of the wonderful care, support and friendship given to my father during his time with you. He could not have been in a better place and was thankful for this until the very end.
31 October 2025
My uncle went into Adelaide after a horrible time in hospital, he became too weak to go home so went into Adelaide. Within a few weeks under their care and support he gained some of his strength back. The staff here are absolutely amazing, they treat everyone with dignity and nothing is too much
trouble. They honestly made the final 15 months that my uncle had the best possible due to the care and kindness they showed him. The staff really are what makes this place the special home it is. I can't speak highly enough of Adelaide House and would recommend it to anyone looking for care of a loved one
22 October 2025
My mother was admitted to Adelaide Nursing Home in July 2025 at the age of 93, after a series of falls and continuous health issues, and it was such a concern for all who cared for her as she wanted to remain in her home. Adelaide Nursing Home were fantastic and my trust in all the staff never
faltered and I will always be grateful for that. My mother passed away in September and I was by her side. I will always think of you all with warmth, and gratitude. Thankyou from the bottom of my heart x
15 August 2025
I was moved from hospital to the Adelaide house for end of life care 12 months ago
My care has been very good, kind, and thoughtful from all of the staff,, my room comfortable with treasured items from home, I feel more of being a guest than a patient
Thank you to all
05 August 2025
My partner came from hospital to Adelaide House, which is more local to home, after over 3 months in hospital and it was such a relief to have experienced the kind and caring staff. Everyone is friendly and very competent in a difficult job. Thank you all.
01 August 2025
My aunt of 97 years was admitted into Adelaide House after the decision was made that she could no longer live independently in her flat following a fall that required surgery. A lovely ground floor room was arranged for her. Her time there was only short as she fell ill very suddenly and was
admitted into hospital, where she sadly passed away. Myself and the family were so grateful to all the staff from those that cleaned, did the laundry, prepared the food (which she enjoyed very much) and the nurses. They were all very friendly, kind, attentive, nothing was too much trouble for them and excellent patient care. I was always offered a cup of tea or coffee when I visited and was made to feel very welcome. Whilst my aunt was in hospital they would often ring me not just to find out how my aunt was but to see how I was as well. In my opinion it was a very well run home with professional staff that delivered a high standard of care.
19 May 2025
Mum, who is nearly 92, was put on end of life care by the hospital after suffering various infections which were not responding to treatment. For what we thought were her last few days, she was given the option of a nursing home and Adelaide House was chosen. They have made her welcome,
comfortable and have attended to her every need. The staff are all welcoming, helpful and very very kind. She has responded well to their care and thoughtfulness. They give little treats like flowers on Mothers Day, little eggs at easter and various meal time specials such as chocolate eclairs and sausage rolls. Nothing is too much trouble and I have total peace of mind.
09 April 2025
Our Mum moved to Adelaide House for end of life care after a short spell in Hospital.
She had lived independently all her life so there was some nervousness about this move.
We had absolutely nothing to be concerned about, Mum's final weeks at Adelaide House were happy. She had a string of
visitors, made new friends and told my Sister and I she was well looked after and was not worried about anything.
We were so impressed with the staff, they were so caring and kind and Mum was treated with dignity at all times.
We were welcome to visit Mum at any time of the day or night and always greeted with a smile.
18 March 2025
My Mum became a resident at Adelaide House in February 2024 following a stroke. She had dementia which worsened and she lost her mobility. I had always been concerned about how Mum would be cared for if she went into a home but any worries I had quickly disappeared. The team have been fantastic in
every way: kind, gentle, professional and supportive. Mum passed away peacefully a couple of weeks ago, and she was treated with dignity and love until the end. I am so grateful to the staff team for everything they do and for the support they also gave to me.
18 March 2025
My wife was discharged from hospital in June 2024 on palliative care at home with carers visits four times a day, until October, when she went into Adelaide House for two weeks respite care as it was becoming very difficult at home, ,and getting steadily worse. Unfortunately her health continued to
deteriorate and it was decided that the best option was for her to remain there permanently on continuing palliative care. Once settled in she was happy and very well looked after by all members of the team from top to bottom, the accommodation, food, facilities, medical care etc were all to a high standard.
There was always a happy, welcoming, supportive and "can do" , attitude from all staff, which we as family saw many times a week on our regular visits.
10 March 2025
My father moved to Adelaide House, the day before Christmas Eve, when he could no longer manage in his own home. The staff were extremely welcoming to both him and our family which helped him quickly settle in. He and I went to the Christmas Day lunch and he was fully involved in the celebrations.
The care he received from the moment he arrived was exemplary and characterised by respect, dignity and compassion. We were able to visit every day and personally kept fully informed of any treatment and medication that he received. All of the staff treated both him and us with great kindness and although he sadly passed away a month after arriving, at the great age of 102, we felt that he could not have been in a better place than Adelaide House as his life drew to a close.
06 March 2025
Adelaide House is run by some of the most caring and kind people you could ever wish to meet. It is kept clean and organised whilst maintaining the feel of a safe and homelike environment. In my grandmother's last few months they took spectacular care of her in every possible way and kept me well
informed of any updates over the phone and in person. I always felt very welcome when visiting and grew to consider the staff more as friends, as they are all lovely people. The food provided is varied and delicious, the smell from the kitchen made you wish you were joining for dinner or lunch! Compared to other care homes in the surrounding areas, which I visited, I found that Adelaide house is very reasonably priced, whilst offering a very personal and high quality level of care. Should you be in need of care services for yourself or others, in Haywards Heath or the central Sussex area, I would highly recommend contacting Adelaide house.
26 January 2025
I have been so pleased with the care my darling aunty has been receiving at Adelaide House. I could not have looked after her better myself. The staff are so kind and friendly, and they treat residents with sensitivity to their individual needs and with dignity. I live too far away to visit often,
so I love the newsletters with pictures of my aunty enjoying activities and outings. It is so nice and reassuring that residents are helped to lead as normal a life as possible, with a summer garden party, Christmas cocktail party and garden centre visits. A big thank you to all the staff who work so hard to help my aunty be comfortable and happy.
26 January 2025
Our mother moved to Adelaide House in December after a time in Hospital. From the moment we stepped into Adelaide House we were impressed at how all the staff made us feel so welcome. Mum has been independent for 95 years and we knew this was going to be a difficult move for her, all the staff have
shown her kindness and given her time to adjust and settle into her new surroundings. Nothing has been too much trouble and they show so much compassion and dignity towards all their residents, it's been a humbling experience. It's good to see Mum relaxed and smiling again. I would highly recommend Adelaide House for your loved ones.
Latest Reviews for Adelaide House Nursing Home
20 May 2026
Mum was placed in Adelaide House for emergency care due to a breakdown in live in care. Although we did not choose this nursing home, we are so happy she was placed there. From the moment we arrived on a December night, they showed so much compassion for our situation. Mum received excellent care
while she was there. Mum's health declined, and she passed away. The end-of-life care was wonderful, all staff so kind, so caring, and so respectful.
11 May 2026
My brother has been a resident of Adelaide House for more than 21 years. The staff there have all gone above and beyond in their care of him. His room has always been immaculate, as has the rest of the house. The activities put on for the residents have been very varied and well run. I would
thoroughly recommend Adelaide House. The staff have all been so caring and very welcoming when I visit.
11 May 2026
After much research I opted for Adelaide House and truly cannot recommend them enough. My Aunt has only been there for a couple of months but the care and kindness she has received has been second to none. Nothing is too much trouble and they have a knack of anticipating your needs before you can
articulate them yourself, the staff are so friendly, kind and helpful.
My Aunt is 97 and is loving the food, company and activities she can be part of and I am loving the security of knowing she is safe and so well cared for, thank you all.
07 May 2026
Adelaide House is absolutely wonderful
My mother, who has mixed dementia, has been here 5 months now. The staff are so kind and caring and take a genuine interest in their residents. Nothing is too much trouble and they prioritise the happiness and contentment of the residents. The care Manager
Susan and Deputy Care Manager George are excellent and their ethos and caring leadership is felt warmly in the home. I viewed many homes for my mum, Adelaide Hoise was the second and I knew instantly it was the place for her.
Unfortunately there were no ground floor rooms available at that time, but George liaised with the hospital and social worker and as soon as one became available mum was placed there.
After years of caring and stress I know know my mum is safe and well cared for. Visiting her in Adelaide House feels like visiting a real home from home and the 'Adelaide family'.
06 February 2026
I am so glad that a room was found for my friend at Adelaide House. She had specific needs that were always met with care and skill. She felt secure and welcome in this warm and friendly home.
Many thanks to the excellent management and staff for all their kindness during her stay.
15 December 2025
Our mum moved into Adelaide house after a stay in hospital. She was 101 and couldn't live alone anymore. She only had a short stay there but the care, comfort and kindness she received there was second to none. I cannot recommend it highly enough.
01 December 2025
I just wanted to say that my family are so very appreciative of the wonderful care, support and friendship given to my father during his time with you. He could not have been in a better place and was thankful for this until the very end.
31 October 2025
My uncle went into Adelaide after a horrible time in hospital, he became too weak to go home so went into Adelaide. Within a few weeks under their care and support he gained some of his strength back. The staff here are absolutely amazing, they treat everyone with dignity and nothing is too much
trouble. They honestly made the final 15 months that my uncle had the best possible due to the care and kindness they showed him. The staff really are what makes this place the special home it is. I can't speak highly enough of Adelaide House and would recommend it to anyone looking for care of a loved one
22 October 2025
My mother was admitted to Adelaide Nursing Home in July 2025 at the age of 93, after a series of falls and continuous health issues, and it was such a concern for all who cared for her as she wanted to remain in her home. Adelaide Nursing Home were fantastic and my trust in all the staff never
faltered and I will always be grateful for that. My mother passed away in September and I was by her side. I will always think of you all with warmth, and gratitude. Thankyou from the bottom of my heart x
15 August 2025
I was moved from hospital to the Adelaide house for end of life care 12 months ago
My care has been very good, kind, and thoughtful from all of the staff,, my room comfortable with treasured items from home, I feel more of being a guest than a patient
Thank you to all
05 August 2025
My partner came from hospital to Adelaide House, which is more local to home, after over 3 months in hospital and it was such a relief to have experienced the kind and caring staff. Everyone is friendly and very competent in a difficult job. Thank you all.
01 August 2025
My aunt of 97 years was admitted into Adelaide House after the decision was made that she could no longer live independently in her flat following a fall that required surgery. A lovely ground floor room was arranged for her. Her time there was only short as she fell ill very suddenly and was
admitted into hospital, where she sadly passed away. Myself and the family were so grateful to all the staff from those that cleaned, did the laundry, prepared the food (which she enjoyed very much) and the nurses. They were all very friendly, kind, attentive, nothing was too much trouble for them and excellent patient care. I was always offered a cup of tea or coffee when I visited and was made to feel very welcome. Whilst my aunt was in hospital they would often ring me not just to find out how my aunt was but to see how I was as well. In my opinion it was a very well run home with professional staff that delivered a high standard of care.
19 May 2025
Mum, who is nearly 92, was put on end of life care by the hospital after suffering various infections which were not responding to treatment. For what we thought were her last few days, she was given the option of a nursing home and Adelaide House was chosen. They have made her welcome,
comfortable and have attended to her every need. The staff are all welcoming, helpful and very very kind. She has responded well to their care and thoughtfulness. They give little treats like flowers on Mothers Day, little eggs at easter and various meal time specials such as chocolate eclairs and sausage rolls. Nothing is too much trouble and I have total peace of mind.
09 April 2025
Our Mum moved to Adelaide House for end of life care after a short spell in Hospital.
She had lived independently all her life so there was some nervousness about this move.
We had absolutely nothing to be concerned about, Mum's final weeks at Adelaide House were happy. She had a string of
visitors, made new friends and told my Sister and I she was well looked after and was not worried about anything.
We were so impressed with the staff, they were so caring and kind and Mum was treated with dignity at all times.
We were welcome to visit Mum at any time of the day or night and always greeted with a smile.
18 March 2025
My Mum became a resident at Adelaide House in February 2024 following a stroke. She had dementia which worsened and she lost her mobility. I had always been concerned about how Mum would be cared for if she went into a home but any worries I had quickly disappeared. The team have been fantastic in
every way: kind, gentle, professional and supportive. Mum passed away peacefully a couple of weeks ago, and she was treated with dignity and love until the end. I am so grateful to the staff team for everything they do and for the support they also gave to me.
18 March 2025
My wife was discharged from hospital in June 2024 on palliative care at home with carers visits four times a day, until October, when she went into Adelaide House for two weeks respite care as it was becoming very difficult at home, ,and getting steadily worse. Unfortunately her health continued to
deteriorate and it was decided that the best option was for her to remain there permanently on continuing palliative care. Once settled in she was happy and very well looked after by all members of the team from top to bottom, the accommodation, food, facilities, medical care etc were all to a high standard.
There was always a happy, welcoming, supportive and "can do" , attitude from all staff, which we as family saw many times a week on our regular visits.
10 March 2025
My father moved to Adelaide House, the day before Christmas Eve, when he could no longer manage in his own home. The staff were extremely welcoming to both him and our family which helped him quickly settle in. He and I went to the Christmas Day lunch and he was fully involved in the celebrations.
The care he received from the moment he arrived was exemplary and characterised by respect, dignity and compassion. We were able to visit every day and personally kept fully informed of any treatment and medication that he received. All of the staff treated both him and us with great kindness and although he sadly passed away a month after arriving, at the great age of 102, we felt that he could not have been in a better place than Adelaide House as his life drew to a close.
06 March 2025
Adelaide House is run by some of the most caring and kind people you could ever wish to meet. It is kept clean and organised whilst maintaining the feel of a safe and homelike environment. In my grandmother's last few months they took spectacular care of her in every possible way and kept me well
informed of any updates over the phone and in person. I always felt very welcome when visiting and grew to consider the staff more as friends, as they are all lovely people. The food provided is varied and delicious, the smell from the kitchen made you wish you were joining for dinner or lunch! Compared to other care homes in the surrounding areas, which I visited, I found that Adelaide house is very reasonably priced, whilst offering a very personal and high quality level of care. Should you be in need of care services for yourself or others, in Haywards Heath or the central Sussex area, I would highly recommend contacting Adelaide house.
26 January 2025
I have been so pleased with the care my darling aunty has been receiving at Adelaide House. I could not have looked after her better myself. The staff are so kind and friendly, and they treat residents with sensitivity to their individual needs and with dignity. I live too far away to visit often,
so I love the newsletters with pictures of my aunty enjoying activities and outings. It is so nice and reassuring that residents are helped to lead as normal a life as possible, with a summer garden party, Christmas cocktail party and garden centre visits. A big thank you to all the staff who work so hard to help my aunty be comfortable and happy.
26 January 2025
Our mother moved to Adelaide House in December after a time in Hospital. From the moment we stepped into Adelaide House we were impressed at how all the staff made us feel so welcome. Mum has been independent for 95 years and we knew this was going to be a difficult move for her, all the staff have
shown her kindness and given her time to adjust and settle into her new surroundings. Nothing has been too much trouble and they show so much compassion and dignity towards all their residents, it's been a humbling experience. It's good to see Mum relaxed and smiling again. I would highly recommend Adelaide House for your loved ones.