Submit a Review for Ashton Grange
3 Richmond Road, Horsham, RH12 2EG
View full details of Ashton GrangeLatest Reviews for Ashton Grange
26 September 2025
I owned the care home where a resident of Ashton Grange used to live. I can only express my delight when I visited her as to how well she has settled and the excellent care she is being given. She genuinely looked happy as did the other residents. They offer person-centred, tailor made care by
extremely caring staff led by an excellent manager.
They offer daily activities (even taking activities to resident's rooms), excellent food and I have nothing but praise for the care they provide.
Rosemary Pavoni BEM.
25 July 2025
Placing a loved on into a care facility is never an easy decision and can be very stressful to all concerned.
The team at Ashton Grange have done a wonderful job in helping us all settle in the mums new way of life.
Every visit is like visiting an extended family. There are smiles everywhere
and nothing is ever too much trouble.
I am confident that she could not be in better hands.
27 June 2025
Mum has been a resident of Ashton Grange since Q1 2019. It is a caring environment that provides the best support to residents and family. I have come to know the manager and the team well. It has been come clear that the level of care and support isn't superficial nor is it 'turned on at the
flick of a switch' in anticipation of a family visit. It is part of the culture.
Over the years I have been particularly impressed by the younger members of the team. They have been thoughtful and caring.
Geographically I am some distance from Ashton Grange and so I am unable to 'pop in' when passing by. It is therefore tremendously important that I have every confidence in the manager and his staff to ensure that Mum has the best possible quality of life.
30 May 2025
Ashton Grange is a caring environment for my uncle who suffers with dementia. The staff are exemplary in their care and behaviour towards my uncle as a resident and equally towards us as his family. The home is always clean and welcoming the staff cheerful and kind . As a family we have every
confidence in the care my uncle is receiving at Ashton Grange.
23 April 2025
FROM DAY ONE WHEN MY MOTHER CAME INTO THIS CARE HOME SHE HAS BEEN SHOWN DIGNITY AND
RESPECT TO WHICH IM TRULY GRATEFUL FOR. I CANNOT PRAISE THE HOLE STAFF ENOUGH.
SO ITS A BIG THANK YOU ONCE AGAIN.....
07 April 2025
My husband has been at Ashton Grange for nearly two years, he has always received the best possible care that meet his needs,The staff are always very friendly towards me and other visitors.
He and all the other residents are treated like family members which comes across in how they treat the
residents.(as if it were their own family they were caring for)
The manager is always available to talk to if I have any concerns or suggestions that not only concern my husband but in general as well.
The Kitchen staff do a fantastic job and will make sure everyone has what they want to eat,
We booked the front lounge for my husbands birthday, so all the family could come and help him celebrate in one area, the room was decorated along with some drinks and sandwiches and they made a lovely birthday cake that they brought in with about 6 members of staff.
There are daily activities for all the residents with outside entertainers going in a couple of times in the month
07 April 2025
Ashton Grange and all of the staff are amazing.
Mum is well looked after and treated with the upmost care.
Thank you manager and your team you are all brilliant.
Mum is comfortable and all needs are dealt with compassion.
Thank you so much
25 February 2025
The manager is always available to answer our questions.
Staff kindness and compassion was top-notch and made a real difference to Mum.
The kitchen staff were only too happy to cook whatever Mum wanted. (Thank you to the chef)
Many thanks to the manager and all the team at Ashton Grange.
Yours
gratefully.
13 February 2025
I am very happy with the care my mother receives at Ashton Grange Nursing Home. Staff check on her regularly, which is important for someone who is bed-bound. She is treated with respect and dignity and the staff are always cheerful and positive. My mother enjoys the food and they make sure that she
is hydrated, which can be a challenge for those with dementia. Birthdays are a special event here. Staff created a special birthday party for my mother and her family with many grandchildren/great-grandchildren to attend. She loved it!
31 January 2025
I found everybody very helpful and caring, nothing is too much trouble and my mother is very well looked after. She is always praising the staff. There is a lot of entertainment for the residents and they all seem to be enjoying themselves.
31 January 2025
My stepdad has been at Ashton Grange for 20 months. I have found all the staff working here to be caring and compassionate and the home is very well managed. They organise different activities and often send me photos of my stepdad taking part. I am kept informed of any changes to his health and
that inspires confidence. Carers, nurses and management are all equally happy to take the time to answer any questions.
As his medical needs change, everyone is well-informed and acts on new information immediately.
I'm very happy with the continuing care that he receives.
31 January 2025
My Mother has been cared for at Ashton Grange since April 2022.
The staff are all well trained and very caring and empathetic.
I am reassured that Mum is receiving the very best care for her needs.
There are many varied activities planned and there is a happy environment.
31 January 2025
My wife is being cared for in a clean and friendly environment and receives all the care and attention she needs. The services provided are excellent and she is very happy to be taken out on visits and wave to people.
25 October 2024
My wife has been at Ashton Grange for 2 years now and l found the staff management very competent in their care. They are very caring, my wife has complex needs and the staff are very good with her needs. l am very pleased with her care.
16 October 2024
My relative was a resident at Ashton Grange for 10 years. We struggled to find a suitable place for the complex needs that would require professional care, whilst also meeting everyday needs and care.
My family and my relative were extremely happy with all the care aspects given i.e. nursing,
carers, social interactions, catering and cleaning.
A very well-managed home run by an excellent manager with a great well-trained friendly compassionate team.
Most of all my relative was happy, felt secure. Felt understood and genuinely felt like an integral part of the family as a whole.
07 August 2024
We always find the staff kind, caring and attentive. They provide a range of activities for the residents throughout the week to keep them active and help with their cognitive functions. Since our friend moved here, it has been a relief to know how well cared for she has been. The management keeps
us informed, provides regular updates on our friend, and arranges family activities for friends and relatives to attend. It really is an excellent testament to how a care home should be run.
29 May 2023
Really friendly nursing home, very clean and tidy and all residents look very well cared for. My parents are both comfortable and safe and have their medical needs taken care of. Some parts of the building could do with updating and upgrading but this does not affect comfort or safety.
30 January 2023
My Mum spent a year in Ashton Grange, I cannot thank the staff enough for all the care and support she received. From the first day she was there I no longer had to worry, I knew she was safe, her progress was amazing. All staff go above and beyond, I can honestly not praise them enough, the love
and kindness they showed her was truly genuine. My Mum started to laugh again and enjoy life, she absolutely adored the staff, they built up a bond which was very touching for me and my family. She was always clean and well looked after, I was able to phone daily and speak with her and I was always kept informed with regards to her welfare. The activities that are provided for the residents are always inclusive and stimulating, I really enjoy seeing the pictures of everyone on their Facebook page and have many treasured memories from these. Unfortunately my Mum had a stroke, but she returned from hospital to pass away with people she loved, I will always be forever grateful to Ashton Grange.
27 January 2023
My mother has found the staff to be compassionate and professional producing a friendly and welcoming environment. I've been treated kindly and respectfully and any queries have been properly dealt with.
25 January 2023
My mother entered the home for respite care, but the care she received was so good that we decided it was best for her to stay. I have seen nothing but warmth and gentleness for my mum and for the other residents. She is treated with utmost respect and care for her dignity. The home is clean and
welcoming always. The staff clearly know my mum incredibly well. On her very first day, the senior nurse noticed how distracted Mum is when she eats and arranged for someone to be with her at mealtimes to help her. That is something that we were aware of but had never persuaded others to take seriously before. The staff are also very kind to me and my family, and they keep us up to date all the time. They are never too busy to listen to a concern, or just to reassure. The relief I feel at Mum being so well cared for is unbelievable. I would really recommend Ashton Grange to anyone whose loved one has dementia.
Latest Reviews for Ashton Grange
26 September 2025
I owned the care home where a resident of Ashton Grange used to live. I can only express my delight when I visited her as to how well she has settled and the excellent care she is being given. She genuinely looked happy as did the other residents. They offer person-centred, tailor made care by
extremely caring staff led by an excellent manager.
They offer daily activities (even taking activities to resident's rooms), excellent food and I have nothing but praise for the care they provide.
Rosemary Pavoni BEM.
25 July 2025
Placing a loved on into a care facility is never an easy decision and can be very stressful to all concerned.
The team at Ashton Grange have done a wonderful job in helping us all settle in the mums new way of life.
Every visit is like visiting an extended family. There are smiles everywhere
and nothing is ever too much trouble.
I am confident that she could not be in better hands.
27 June 2025
Mum has been a resident of Ashton Grange since Q1 2019. It is a caring environment that provides the best support to residents and family. I have come to know the manager and the team well. It has been come clear that the level of care and support isn't superficial nor is it 'turned on at the
flick of a switch' in anticipation of a family visit. It is part of the culture.
Over the years I have been particularly impressed by the younger members of the team. They have been thoughtful and caring.
Geographically I am some distance from Ashton Grange and so I am unable to 'pop in' when passing by. It is therefore tremendously important that I have every confidence in the manager and his staff to ensure that Mum has the best possible quality of life.
30 May 2025
Ashton Grange is a caring environment for my uncle who suffers with dementia. The staff are exemplary in their care and behaviour towards my uncle as a resident and equally towards us as his family. The home is always clean and welcoming the staff cheerful and kind . As a family we have every
confidence in the care my uncle is receiving at Ashton Grange.
23 April 2025
FROM DAY ONE WHEN MY MOTHER CAME INTO THIS CARE HOME SHE HAS BEEN SHOWN DIGNITY AND
RESPECT TO WHICH IM TRULY GRATEFUL FOR. I CANNOT PRAISE THE HOLE STAFF ENOUGH.
SO ITS A BIG THANK YOU ONCE AGAIN.....
07 April 2025
My husband has been at Ashton Grange for nearly two years, he has always received the best possible care that meet his needs,The staff are always very friendly towards me and other visitors.
He and all the other residents are treated like family members which comes across in how they treat the
residents.(as if it were their own family they were caring for)
The manager is always available to talk to if I have any concerns or suggestions that not only concern my husband but in general as well.
The Kitchen staff do a fantastic job and will make sure everyone has what they want to eat,
We booked the front lounge for my husbands birthday, so all the family could come and help him celebrate in one area, the room was decorated along with some drinks and sandwiches and they made a lovely birthday cake that they brought in with about 6 members of staff.
There are daily activities for all the residents with outside entertainers going in a couple of times in the month
07 April 2025
Ashton Grange and all of the staff are amazing.
Mum is well looked after and treated with the upmost care.
Thank you manager and your team you are all brilliant.
Mum is comfortable and all needs are dealt with compassion.
Thank you so much
25 February 2025
The manager is always available to answer our questions.
Staff kindness and compassion was top-notch and made a real difference to Mum.
The kitchen staff were only too happy to cook whatever Mum wanted. (Thank you to the chef)
Many thanks to the manager and all the team at Ashton Grange.
Yours
gratefully.
13 February 2025
I am very happy with the care my mother receives at Ashton Grange Nursing Home. Staff check on her regularly, which is important for someone who is bed-bound. She is treated with respect and dignity and the staff are always cheerful and positive. My mother enjoys the food and they make sure that she
is hydrated, which can be a challenge for those with dementia. Birthdays are a special event here. Staff created a special birthday party for my mother and her family with many grandchildren/great-grandchildren to attend. She loved it!
31 January 2025
I found everybody very helpful and caring, nothing is too much trouble and my mother is very well looked after. She is always praising the staff. There is a lot of entertainment for the residents and they all seem to be enjoying themselves.
31 January 2025
My stepdad has been at Ashton Grange for 20 months. I have found all the staff working here to be caring and compassionate and the home is very well managed. They organise different activities and often send me photos of my stepdad taking part. I am kept informed of any changes to his health and
that inspires confidence. Carers, nurses and management are all equally happy to take the time to answer any questions.
As his medical needs change, everyone is well-informed and acts on new information immediately.
I'm very happy with the continuing care that he receives.
31 January 2025
My Mother has been cared for at Ashton Grange since April 2022.
The staff are all well trained and very caring and empathetic.
I am reassured that Mum is receiving the very best care for her needs.
There are many varied activities planned and there is a happy environment.
31 January 2025
My wife is being cared for in a clean and friendly environment and receives all the care and attention she needs. The services provided are excellent and she is very happy to be taken out on visits and wave to people.
25 October 2024
My wife has been at Ashton Grange for 2 years now and l found the staff management very competent in their care. They are very caring, my wife has complex needs and the staff are very good with her needs. l am very pleased with her care.
16 October 2024
My relative was a resident at Ashton Grange for 10 years. We struggled to find a suitable place for the complex needs that would require professional care, whilst also meeting everyday needs and care.
My family and my relative were extremely happy with all the care aspects given i.e. nursing,
carers, social interactions, catering and cleaning.
A very well-managed home run by an excellent manager with a great well-trained friendly compassionate team.
Most of all my relative was happy, felt secure. Felt understood and genuinely felt like an integral part of the family as a whole.
07 August 2024
We always find the staff kind, caring and attentive. They provide a range of activities for the residents throughout the week to keep them active and help with their cognitive functions. Since our friend moved here, it has been a relief to know how well cared for she has been. The management keeps
us informed, provides regular updates on our friend, and arranges family activities for friends and relatives to attend. It really is an excellent testament to how a care home should be run.
29 May 2023
Really friendly nursing home, very clean and tidy and all residents look very well cared for. My parents are both comfortable and safe and have their medical needs taken care of. Some parts of the building could do with updating and upgrading but this does not affect comfort or safety.
30 January 2023
My Mum spent a year in Ashton Grange, I cannot thank the staff enough for all the care and support she received. From the first day she was there I no longer had to worry, I knew she was safe, her progress was amazing. All staff go above and beyond, I can honestly not praise them enough, the love
and kindness they showed her was truly genuine. My Mum started to laugh again and enjoy life, she absolutely adored the staff, they built up a bond which was very touching for me and my family. She was always clean and well looked after, I was able to phone daily and speak with her and I was always kept informed with regards to her welfare. The activities that are provided for the residents are always inclusive and stimulating, I really enjoy seeing the pictures of everyone on their Facebook page and have many treasured memories from these. Unfortunately my Mum had a stroke, but she returned from hospital to pass away with people she loved, I will always be forever grateful to Ashton Grange.
27 January 2023
My mother has found the staff to be compassionate and professional producing a friendly and welcoming environment. I've been treated kindly and respectfully and any queries have been properly dealt with.
25 January 2023
My mother entered the home for respite care, but the care she received was so good that we decided it was best for her to stay. I have seen nothing but warmth and gentleness for my mum and for the other residents. She is treated with utmost respect and care for her dignity. The home is clean and
welcoming always. The staff clearly know my mum incredibly well. On her very first day, the senior nurse noticed how distracted Mum is when she eats and arranged for someone to be with her at mealtimes to help her. That is something that we were aware of but had never persuaded others to take seriously before. The staff are also very kind to me and my family, and they keep us up to date all the time. They are never too busy to listen to a concern, or just to reassure. The relief I feel at Mum being so well cared for is unbelievable. I would really recommend Ashton Grange to anyone whose loved one has dementia.