Submit a Review for Cavell House Care Home
Middle Road, Shoreham-by-Sea, BN43 6GS
View full details of Cavell House Care HomeLatest Reviews for Cavell House Care Home
23 April 2026
My mum came to Cavell House just over two years ago. The staff at every level have been absolutely amazing. They have taken the time to integrate her and made her feel part of a family. I cannot thank them enough. The responsibility of the carers is massive and yet they keep smiling and remain
cheerful throughout their working day. They're a fabulous bunch of humans.
20 March 2026
Since I came to Cavell House Care Home at the beginning of January 2026 I have been incredibly well looked after. My health has improved and I have gained weight. I feel safe and secure and the food is excellent.
20 March 2026
I am treated well and my wishes are respected. I am comfortable and the staff are caring. The nurses manage my health well.
02 December 2025
The hygiene of the home was excellent and the staff are the most caring people I have ever met. We have tried other care homes and none match Cavell House. Well done to all involved.
01 October 2025
We moved our mother to the home on the 11th September but she died on the Saturday 13th September. The staff were so wonderful with us and our mother. We would highly recommend your home.
24 September 2025
Cavell House was very welcoming. Staff were excellent, kind and caring. Nothing was too much trouble and my husband was well looked after.
14 April 2025
My father came into Cavell House aged 93, for end of life care, having been given less than a week to live. Here we are 3.5 years later and my Father is just about to celebrate his 97th birthday. Cavell House literally saved his life. They have supported him not only physically but mentally too.
They have accommodated him every step of the way. He is a fiercely independent man and they have given him the means to be as autonomous as possible. As a family we know he is in the right place. He is safe, comfortable and looked after to a very high standard.
02 April 2025
This care home is wonderful, the staff go back and beyond to help the residence nothing is too much trouble. The home has a very nice feel to it and the first thing I noticed when I went there it didn't smell of urine. I take my hat off to the staff for looking after my brother because he hasn't
been the easiest.
27 March 2025
My mother came to Cavell House from hospital and since arriving the staff have been helpful, kind and sympathetic towards her. She has been kept warm, safe and well catered for. You could not expect any more from a care home.
26 March 2025
I find Cavell Care Home a friendly place for my mum to stay. The staff are constantly cleaning and making sure that the home is warm and welcoming. The nursing staff are reassuring. The management are professional. I'm more than happy for my mum to reside here.
06 March 2025
My wife is well looked after. The staff are kind to her and supportive. She always praises the food. Admin staff are very kind and on the ball.
27 January 2025
We felt very welcome into the home to visit our aunt in her last few months. All the staff treated her with love and kindness. She always looked clean and well cared for. The room was bright and airy with a nice view of garden. Although our aunt had dementia and was easily distressed, we found her
much more settled here than at her previous care home. We commend the nursing staff for their compassion and professionalism.
09 December 2024
Some staff more compassionate/caring than others. Told by nurse within minutes of mum's admission that I had to get an undertaker as the body needs be removed within 3 hours of death. Brutal. One nurse has zero compassion/people skills. Lovely staff helped personalise mum's room which helped
massively. Staff shortages lead to unanswered call bells and mum being left in soiled pants some mornings. I requested medicine for painful mouth ulcers, nothing was actioned so I was told to buy over counter myself. Then nurse refused to administer it! Staff smoke on premises (outside). I had to push hard for mum to receive a direct drive for final days as the regular injections were causing her to scream in pain. I received a call at midnight to say mum had died and the nurse said "I told you to wait a few more hours" (I'd been at her side until a few hours earlier and every day for 4 months). Uncaring comment. Mum's watch was removed from her body and "disposed of" before going to undertaker.
24 October 2024
My friend was admitted from hospital to Cavell House. He was on end-of-life care. He did receive good and compassionate care. The staff were always polite, caring and helpful. I wish I could mention staff names, they deserve praise.
06 August 2024
My mother-in-law hasn't got her dentures in when visited today. She complained about her mouth being sore. I bought her some oral pain relief gel for her from the supermarket. Carer said she would put it on.
She isn't wearing her glasses to watch TV. The home said they would get the opticians to
come in over a month ago, still not done.
Mum is unable to verbalise which is difficult for us when communicating. I have asked for a device to assist her with the calls. The home says they have one but to date, this is not being used. This is distressing for Mum and us as a family, especially as we live in Oxford. Please can you ensure these things are done?
She pays for her care so needs help with this to enhance her interaction with us.
Thanks.
21 May 2024
My brother has settled in well at Cavell House due to his comfortable room and the caring staff. He has very complex needs and is pretty much non-verbal due to a degenerative condition. Most staff are understanding and through kindness and compassion help him through his day. After a long traumatic
time in hospital, he is now cared for in a manner that his family is very appreciative of. Thank you to those at Cavell House who go the extra mile to help him through this tragic time.
14 May 2024
My sister is very happy at Cavell House.
The staff are cheerful and helpful. Very welcoming to visitors.
She will be spending her final days at Cavell House and it is a great relief to me and her family she is at peace.
19 April 2024
We are grateful for the care that we have all had over the last 3.5 years. In every aspect of Mum's care, she has been looked after and we have been kept informed. All professionals who came into contact with Mum treated her with respect, kindness and understanding (because she wasn't always at her
best/kindest). End-of-life care was just what she asked for. She felt safe, loved and cared for. We can't thank you enough.
09 October 2023
The staff are always helpful and treat my friend with kindness and dignity. The dining room does not look institutionalised but more like a restaurant. It is also pleasant to sit in one of the lounges.
15 September 2023
My father has been at Cavell House for just over a year and whilst it was a wrench leaving his own home, he was made to feel welcome and settled in well. He is now happy and feels safe and well looked after. All the staff are very polite, friendly and helpful and I feel the level of general and
nursing care is very good. The nursing staff are very attentive and we are always kept advised of any developments in my father's condition.
Latest Reviews for Cavell House Care Home
23 April 2026
My mum came to Cavell House just over two years ago. The staff at every level have been absolutely amazing. They have taken the time to integrate her and made her feel part of a family. I cannot thank them enough. The responsibility of the carers is massive and yet they keep smiling and remain
cheerful throughout their working day. They're a fabulous bunch of humans.
20 March 2026
Since I came to Cavell House Care Home at the beginning of January 2026 I have been incredibly well looked after. My health has improved and I have gained weight. I feel safe and secure and the food is excellent.
20 March 2026
I am treated well and my wishes are respected. I am comfortable and the staff are caring. The nurses manage my health well.
02 December 2025
The hygiene of the home was excellent and the staff are the most caring people I have ever met. We have tried other care homes and none match Cavell House. Well done to all involved.
01 October 2025
We moved our mother to the home on the 11th September but she died on the Saturday 13th September. The staff were so wonderful with us and our mother. We would highly recommend your home.
24 September 2025
Cavell House was very welcoming. Staff were excellent, kind and caring. Nothing was too much trouble and my husband was well looked after.
14 April 2025
My father came into Cavell House aged 93, for end of life care, having been given less than a week to live. Here we are 3.5 years later and my Father is just about to celebrate his 97th birthday. Cavell House literally saved his life. They have supported him not only physically but mentally too.
They have accommodated him every step of the way. He is a fiercely independent man and they have given him the means to be as autonomous as possible. As a family we know he is in the right place. He is safe, comfortable and looked after to a very high standard.
02 April 2025
This care home is wonderful, the staff go back and beyond to help the residence nothing is too much trouble. The home has a very nice feel to it and the first thing I noticed when I went there it didn't smell of urine. I take my hat off to the staff for looking after my brother because he hasn't
been the easiest.
27 March 2025
My mother came to Cavell House from hospital and since arriving the staff have been helpful, kind and sympathetic towards her. She has been kept warm, safe and well catered for. You could not expect any more from a care home.
26 March 2025
I find Cavell Care Home a friendly place for my mum to stay. The staff are constantly cleaning and making sure that the home is warm and welcoming. The nursing staff are reassuring. The management are professional. I'm more than happy for my mum to reside here.
06 March 2025
My wife is well looked after. The staff are kind to her and supportive. She always praises the food. Admin staff are very kind and on the ball.
27 January 2025
We felt very welcome into the home to visit our aunt in her last few months. All the staff treated her with love and kindness. She always looked clean and well cared for. The room was bright and airy with a nice view of garden. Although our aunt had dementia and was easily distressed, we found her
much more settled here than at her previous care home. We commend the nursing staff for their compassion and professionalism.
09 December 2024
Some staff more compassionate/caring than others. Told by nurse within minutes of mum's admission that I had to get an undertaker as the body needs be removed within 3 hours of death. Brutal. One nurse has zero compassion/people skills. Lovely staff helped personalise mum's room which helped
massively. Staff shortages lead to unanswered call bells and mum being left in soiled pants some mornings. I requested medicine for painful mouth ulcers, nothing was actioned so I was told to buy over counter myself. Then nurse refused to administer it! Staff smoke on premises (outside). I had to push hard for mum to receive a direct drive for final days as the regular injections were causing her to scream in pain. I received a call at midnight to say mum had died and the nurse said "I told you to wait a few more hours" (I'd been at her side until a few hours earlier and every day for 4 months). Uncaring comment. Mum's watch was removed from her body and "disposed of" before going to undertaker.
24 October 2024
My friend was admitted from hospital to Cavell House. He was on end-of-life care. He did receive good and compassionate care. The staff were always polite, caring and helpful. I wish I could mention staff names, they deserve praise.
06 August 2024
My mother-in-law hasn't got her dentures in when visited today. She complained about her mouth being sore. I bought her some oral pain relief gel for her from the supermarket. Carer said she would put it on.
She isn't wearing her glasses to watch TV. The home said they would get the opticians to
come in over a month ago, still not done.
Mum is unable to verbalise which is difficult for us when communicating. I have asked for a device to assist her with the calls. The home says they have one but to date, this is not being used. This is distressing for Mum and us as a family, especially as we live in Oxford. Please can you ensure these things are done?
She pays for her care so needs help with this to enhance her interaction with us.
Thanks.
21 May 2024
My brother has settled in well at Cavell House due to his comfortable room and the caring staff. He has very complex needs and is pretty much non-verbal due to a degenerative condition. Most staff are understanding and through kindness and compassion help him through his day. After a long traumatic
time in hospital, he is now cared for in a manner that his family is very appreciative of. Thank you to those at Cavell House who go the extra mile to help him through this tragic time.
14 May 2024
My sister is very happy at Cavell House.
The staff are cheerful and helpful. Very welcoming to visitors.
She will be spending her final days at Cavell House and it is a great relief to me and her family she is at peace.
19 April 2024
We are grateful for the care that we have all had over the last 3.5 years. In every aspect of Mum's care, she has been looked after and we have been kept informed. All professionals who came into contact with Mum treated her with respect, kindness and understanding (because she wasn't always at her
best/kindest). End-of-life care was just what she asked for. She felt safe, loved and cared for. We can't thank you enough.
09 October 2023
The staff are always helpful and treat my friend with kindness and dignity. The dining room does not look institutionalised but more like a restaurant. It is also pleasant to sit in one of the lounges.
15 September 2023
My father has been at Cavell House for just over a year and whilst it was a wrench leaving his own home, he was made to feel welcome and settled in well. He is now happy and feels safe and well looked after. All the staff are very polite, friendly and helpful and I feel the level of general and
nursing care is very good. The nursing staff are very attentive and we are always kept advised of any developments in my father's condition.