Cavell House Care Home, Shoreham-by-Sea, West Sussex
Cavell House Care Home, Shoreham-by-Sea, West Sussex
Cavell House Care Home, Shoreham-by-Sea, West Sussex

Cavell house is a home offering residential nursing, respite and end-of-life care. The staff provides a high standard of personalised care 24-hours a day. The home is situated on Middle Road in Shoreham-by-Sea. Shoreham-by-Sea (often shortened to Shoreham) is a small seaside town and port in West Sussex, England.

There are a number of communal and quiet lounges provided throughout the home including six spacious lounges and one large dining room. Outside there is a large garden with raised flower beds and a wheelchair accessible patio area.

Mealtimes are an enjoyable and sociable part of the day at Cavell House. Snacks, fruit and refreshments are provided 24-hours a day.

The home has single accommodation on the ground floor and first floor, some with en suite facilities. Profile electronically adjustable beds and pressure relief mattresses are available throughout. All rooms are clean, comfortable and include TV points and call bells.

The activities co-coordinator meets each new resident to discuss their social interests and choices. There’s always something going on from quizzes to hand massages, music therapy and flower arranging.

The home is conveniently located on the coast just to the west of Brighton which offers a broad range of entertainment including the Dome Theatre, Hove Bandstand, Brighton Pier and Hove Lagoon. It is also a short drive to Shoreham Beach.

Cavell House is part of Larchwood Care Homes, a leading provider of elderly care in the UK.

Group: Larchwood Care

Person in charge: Nikki Stevenson (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Epilepsy • Head/Brain Injury • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Hindi, Malay

Single Rooms: 50

Shared Rooms: 1

Rooms with ensuite WC: 12

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Cavell House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Cavell House Care Home has a Review Score of 9 (8.995)

The Review Score of 9 (maximum of 10) for Cavell House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Cavell House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.514 for Cavell House Care Home is calculated as follows: ( (47 Excellents x 5) + (15 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 72 Ratings = 4.514

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.481 Points relating to the number of positive Reviews for Cavell House Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10.4 Target = 0.481

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cavell House Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cavell House Care Home

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Sister of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My father stayed here for two weeks respite over the Christmas period. We were concerned that he would be unhappy there but we shouldn't have worried he was so well looked after by the manager and her team it gave us great peace of mind. We would have no doubts about sending Dad there again should the need arise.

How likely would you be to recommend Cavell House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The reason I didn't give food "excellent" was because so much is wasted. The pastry is solid, the sprouts are nasty and somethings are hard to cut. This doesn't happen all the time.

Activities I don't go to the here, so can't say.

How likely would you be to recommend Cavell House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have nothing but high praise for all the staff at Cavell House and the service they give. nothing is too much trouble and they always seem cheerful sometimes under difficult circumstances.

My only complaint is lack of wheelchair ramps. This makes the courtyard unapproachable. Residents in wheelchairs are therefore restricted in their access.

How likely would you be to recommend Cavell House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Resident not always satisfied with main course/lunch. Care assistants vary in capability.
Sometimes a lack of continuity with agency night staff. Slow response to bell, but understand reasons.

How likely would you be to recommend Cavell House Care Home? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My care has been tended to in an excellent way.

How likely would you be to recommend Cavell House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident in Cavell House for 2.5 years and I have seen a transformation in her well-being since she has been there. She is content, engaged and calm. You can go to the home at any time of day or evening and are welcomed by the staff. They are so caring and it is a great relief to know my mother is being looked after in the way that she is.
The staff cater to her needs, they know what she likes and dislikes and they have her interests at heart and listen to her. If there are any concerns they keep me updated.
There are always several activities throughout the week to engage the residents and my mum is very vocal about what she has been involved in with a cheery smile.
Her room is comfortable and bright. I highly recommend this home.

How likely would you be to recommend Cavell House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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