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Cavell House Care Home

Middle Road, Shoreham-by-Sea, West Sussex BN43 6GS
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The staff at Cavell House Care Home are amazing and very caringDenise S(Daughter of Resident/Service User)
Cavell House Care Home, Shoreham-by-Sea
He has been here for about five years now. His care is great, and everyone is really goodSue H(Daughter-in-law of Resident/Service User)
Cavell House Care Home, Shoreham-by-Sea
My loved one is treated with dignity, love and care. It is like we are all one big familyGemma A(Relative of Resident/Service User)
Cavell House Care Home, Shoreham-by-Sea

Welcome to Cavell House, a warm and welcoming home providing residential, nursing, dementia, respite, and end-of-life care. Dedicated staff are committed to delivering a high standard of personalised care 24 hours a day, ensuring the comfort and well-being of residents.

Situated on Middle Road in Shoreham-by-Sea, Cavell House is nestled in the charming seaside town of West Sussex, offering a peaceful and picturesque setting for residents.

Throughout the home, you'll find a...  

Care Provided by Cavell House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,600£1,400 - £1,600
Residential Dementia Care£1,400 - £1,600£1,500 - £1,599
Nursing Care£1,500 - £1,800£1,500 - £1,800
Nursing Dementia Care£1,500 - £1,800£1,500 - £1,800

The funded nursing element is in addition to nursing fees quoted. All fees are variable depending on the level of care needed. Fees do not include hairdressing or chiropody.

Contact Cavell House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Julie Slater(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960
  • Last Refurbishment: 1998
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (1)

Visiting

  • Cavell House Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones at their convenience; dedicated team members always available to greet them with a warm welcome.

Parking

  • Cavell House Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

Cavell House Care Home Reviews (89)

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9.4

Cavell House Care Home has a Review Score of 9.4 (9.405) out of 10, based on 18 reviews in the last 2 years. Over all time Cavell House Care Home has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from Karen B (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card
Overall Experience

We are grateful for the care that we have all had over the last 3.5 years. In every aspect of Mum's care, she has been looked after and we have been kept informed. All professionals who came into contact with Mum treated her with respect, kindness and understanding (because she wasn't always at her best/kindest). End-of-life care was just what she asked for. She felt safe, loved and cared for. We can't thank you enough.

Reply from Julie Slater, Home Manager at Cavell House Care Home

Thank you for your kind words. The team at Cavell House were honoured to be able to care for your mum and she will be missed.

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Review from P M (Friend of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience

The staff are always helpful and treat my friend with kindness and dignity. The dining room does not look institutionalised but more like a restaurant. It is also pleasant to sit in one of the lounges.

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Review from Terry P (Son of Resident) published on 15 September 2023 Submitted via Postal Card
Overall Experience

My father has been at Cavell House for just over a year and whilst it was a wrench leaving his own home, he was made to feel welcome and settled in well. He is now happy and feels safe and well looked after. All the staff are very polite, friendly and helpful and I feel the level of general and nursing care is very good. The nursing staff are very attentive and we are always kept advised of any developments in my father's condition.

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Review from Rebecca K (Daughter of Resident) published on 14 September 2023 Submitted via Website
Overall Experience

Cavell House is an excellently run care/nursing home. All the staff are very kind and treat my mum with much respect, care and dignity. Mum smiles when they enter her room. The staff are very welcoming to visitors and are very happy to speak to me about Mum or just to have a friendly chat. They always have time for me and if there is something I need to chat about they will listen and likewise they keep me updated about Mum’s needs etc. Her records are kept in her room and are updated regularly throughout the day. Everything is logged perfectly. The home is very clean and run in an extremely orderly way. Rooms are fine and cater for each residents’ needs. The indoor communal areas are perfect and the lovely courtyard gardens in the middle of the home are a wonderful place to sit with your loved one or to gather in for care home summer activities, which are great even though Mum can no longer attend them. I cannot fault Cavell House at all. Thank you all of you for looking after Mum.

Reply from Katie Wilkinson, Regional Manager at Cavell House Care Home

Thank you for your kind feedback, which we will share with the team, regards.

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Review from J G (Daughter of Resident) published on 1 September 2023 Submitted via Postal Card
Overall Experience

Although improvement have been made to staffing and competency, there is still much more improvement that can be made. Staff seem cheerful but there are not enough of them and often lunch and tea breaks mean there isn't anyone around if assistance is required. The food offering has improved but is not consistent. General communication seems to be an issue. My personal opinion is that some staff do the bare minimum and do not put themselves out to give exemplary care.

Reply from Katie Wilkinson, Regional Manager at Cavell House Care Home

We are saddened to hear of your feedback, and would like to invite you in to discuss your feedback, and look at how we can improve things for your loved one, Kind Regards.

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Review from D D (Friend of Resident) published on 13 April 2023 Submitted via Postal Card
Overall Experience

Staff work really hard here. They could do with more to help as they are always short and running around with no time to just sit and chat to the clients. This would make a massive difference as the staff should have time with them. One member of staff is amazing but has too many clients to support, it would be great for her to have help. More entertainment is amazing but support for one member of staff's role would be good. The lady in the office is a great support to staff, families and clients.

Reply from Katie Wilkinson, Regional Manager at Cavell House Care Home

Thank you for your feedback which we will be reviewed with management and the feedback will be shared with the team, regards.

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Review from Claire W (Daughter of Resident) published on 13 April 2023 Submitted via Postal Card
Overall Experience

My mum came in two weeks ago, very confused, crying and upset. The staff have gone out of their way to help Mum settle in, so friendly and supportive. They really have gone to huge lengths, over and beyond what I expected to help my mum. Mum has since settled. Still likes to wander but really is happy here and constantly telling me how lovely everyone is and loves the food.

Reply from Katie Wilkinson, Regional Manager at Cavell House Care Home

Thank you for your kind feedback which we will share with the team. Regards, Katie.

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Review from D H (Friend of Resident) published on 12 April 2023 Submitted via Postal Card
Overall Experience

I love your staff. I know everyone does their best for my friend. I always get a friendly welcome. The home is clean and tidy and feels well-organised. Nothing in life is perfect but love is the answer!

Reply from Katie Wilkinson, Regional Manager at Cavell House Care Home

Thank you for your kind feedback which we will share with the team. Regards, Katie.

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Review from J S (Daughter of Resident) published on 12 April 2023 Submitted via Postal Card
Overall Experience

Cavell House Care Home is a very friendly home. The staff try hard to provide very good care to all their residents. Whilst the home has been updated over the last few years, there is still room for improvement, e.g. some toilets are still outdated although fully functional.

Reply from Katie Wilkinson, Regional Manager at Cavell House Care Home

Thank you for your kind feedback which we will share with the team. Regards, Katie.

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Review from K T (Daughter of Resident) published on 20 January 2023 Submitted via Postal Card
Overall Experience

My father lived in Cavell House Care Home for just three months. He was always treated kindly and with dignity. All staff were so wonderful, managers, administrators, nurses, carers, entertainment coordinator, cleaners and other support workers were professional, efficient and took pride in doing a great job. The home itself was clean and airy and always welcoming. While there, I felt my dad was well looked after - I felt looked after as well, they cared for me as much as Dad.

Reply from Ieva Redere, Home Manager at Cavell House Care Home

Thank you for the lovely review. It has been a pleasure to look after your father.

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Review from Mary S (Daughter of Resident) published on 12 October 2022 Submitted via Postal Card
Overall Experience

I cannot praise Cavell House Care Home enough. The love, care and support that she receives is excellent and I can come away each time I visit with peace of mind knowing that my mum is happy, safe and being well looked after. It is such a lovely, friendly place and really does feel like home. Thank you to everyone who works there, you are all amazing.

Reply from Ieva Redere, Home Manager at Cavell House Care Home
Thank you for taking the time to write a lovely review. We are working hard to make sure that Cavell House is a pleasant place for our service users.

It was a pleasure to look after your mother.

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Review from Sue H (Daughter-in-law of Resident) published on 25 July 2022 Submitted via Website
Overall Experience

I visited my father-in-law. As always, the staff were friendly and helpful. They all take time to speak to myself and my father when they pass by. There is a book so I can see what has been happening since my last visit. He has been here for about five years now. His care is great, and everyone is really good, even when things are hard. I know my father can be difficult at times.

Reply from katie wilkinson, Regional Manager at Cavell House Care Home

Thank you for your positive feedback. We will share this with the team. It is reassuring to hear that your loved one is well cared for - many thanks.

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Review from Denise S (Daughter of Resident) published on 21 July 2022 Submitted via Website
Overall Experience
The staff at Cavell House Care Home are amazing and very caring. If there is any problem they call me straight away and keep me up to date with everything. My mum has dementia and is very happy there. Her room is lovely, bright and airy and also the food is very good.

I'm very happy with the care she receives and always feel welcome when I go to visit.

Reply from Katie Wilkinson, Regional Manager at Cavell House Care Home

Thank you so much for providing feedback, which we will share with the team your thanks and positive comments, your Mum is a pleasure to have within the home, best wishes.

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Review from Pauline B (Daughter of Resident) published on 7 July 2022 Submitted via Website
Overall Experience
I have found that my mother has not been dressed properly, or rather hastily as the staff are running late, as I visit on a Sunday morning at 10.30 am, sometimes in someone else's trousers.
Also found that when the hoist mat is removed they do not pull up her trousers at the back making her uncomfortable sitting in the wheelchair, therefore she is distressed.

I understand that there is a problem with staffing.

Reply from Katie Wilkinson, Regional Manager at Cavell House Care Home

Thank you for your feedback. We apologise that your experience at Cavell House hasn't met your expectations, we will make sure that this is followed up by the Home Manager, with Best Wishes.

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Review from Denise P (Daughter of Resident) published on 23 December 2021 Submitted via Website
Overall Experience

Our father received excellent care and all the staff showed a great deal of kindness and consideration to him. He had a lovely, bright room and it was a cosy home from home. We are so very grateful to the super team at Cavell House Care Home who helped to make the final journey of his life as comfortable as possible and also supported our family so well along the way.

Reply from Ieva Redere, Home Manager at Cavell House Care Home

Thank you for the lovely review. It does mean so much to myself and the team to receive this kind of feedback.

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Review from J R (Friend of Resident) published on 9 December 2020 Submitted via Postal Card
Overall Experience

My friend was admitted to this home just before the Covid crisis. I felt that the staff were kind to her and appreciated the various lounges when I could visit her. She enjoyed the various events too.

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Review from P C (Brother of Resident) published on 2 November 2020 Submitted via Postal Card
Overall Experience

My brother was admitted to Cavell House Care Home in August 2020, suffering from two incurable conditions. At that time he was bed-bound, rarely eating or drinking sufficiently and not communicating. His condition has been completely transformed, to the extent that he can now do all that he couldn't before. The staff have been extremely accommodating, despite the current Covid climate. If there has been anything required, the staff always supported the family's requests.

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Review from Sam A (Niece of Resident) published on 21 October 2020 Submitted via Postal Card
Overall Experience

I have just come home after visiting my Great Uncle at Cavell House. I was blown away by the kindness of the staff and how my Uncle is being looked after. I was greeted in a professional manner and shown to my Uncle's room, which was very clean and tidy. I could only speak through the window to my Uncle (due to him self isolating) but the staff had such a beaming smile and warm nature, I instantly knew that he was in safe hands. It is so comforting to know that my Uncle will spend his last days being treated with such care and dignity. Thank you from the bottom of my heart.

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Review from I B (Brother of Resident) published on 29 September 2020 Submitted via Postal Card
Overall Experience

The Covid 19 lockdown ran on throughout my sister's time at Cavell House so I am mostly judging and commenting on impressions from outside looking in. I am satisfied she was looked after as well as was possible. Staff were always far helpful and caring when I phoned or visited.

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Review from N T (Respite Resident) published on 3 September 2020 Submitted via Postal Card
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I was very well looked after and the food was excellent.

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News (0) & Events (0)

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Meet the Team (3)

Amanda Clark
Amanda ClarkJob Title:Care Home ManagerJoined: 2026

A warm welcome to Cavell House Care Home in Shoreham-by-Sea.

We’re less than 10 10-minute walk from the Shoreham seafront, and our residents love taking in the sea air in our beautiful outside areas.

Our expert team deliver excellent nursing, dementia and respite care in a friendly and supportive environment.

With well-appointed bedrooms and many with garden views, we are proud of our homely atmosphere and person-centred approach to care.

If you would like to know more about our beautiful home, would like to look around and maybe try our home baking, please do call us to arrange a visit.

Daiga Semjonova
Daiga SemjonovaJob Title:Deputy Manager

Daiga is the Deputy Manager at Cavell House.

Lucy Harvey
Lucy HarveyJob Title:Administrator

Lucy is the Administrator at Cavell House.

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