Cavell House Care Home

Middle Road, Shoreham-by-Sea BN43 6GS
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9.4 80 Reviews
  • Cavell House Care Home, Shoreham-by-Sea
Welcome to Cavell House, a warm and welcoming home providing residential, nursing, dementia, respite, and end-of-life care. Dedicated staff are committed to delivering a high standard of personalised care 24 hours a day, ensuring the comfort and well-being of residents.

Situated on Middle Road in Shoreham-by-Sea, Cavell House is nestled in the charming seaside town of West Sussex, offering a peaceful and picturesque setting for residents.

Throughout the home, you'll find a variety of communal and quiet lounges, including spacious lounges and a large dining room, providing ample space for relaxation and socialisation. Step outside and enjoy the gardens, complete with raised flower beds and a wheelchair-accessible patio area, perfect for soaking up the sunshine and enjoying the fresh sea air.

Mealtimes at Cavell House are a delightful and sociable affair, with snacks, fruit, and refreshments available 24 hours a day. Single accommodations on the ground floor and first floor offer comfort and convenience, with some rooms featuring en suite facilities. Profile electronically adjustable beds and pressure relief mattresses ensure a restful night's sleep for residents.

The team understands the importance of staying active and engaged, which is why the activities coordinator meets with each new resident to discuss their social interests and preferences. From quizzes to hand massages, music therapy, and flower arranging, there's always something exciting happening at Cavell House.

Conveniently located on the coast just west of Brighton, Cavell House offers easy access to a broad range of entertainment options, including the Dome Theatre, Hove Bandstand, Brighton Pier, and Hove Lagoon. Additionally, Shoreham Beach is just a short drive away, providing the perfect spot for a leisurely stroll or relaxing day by the sea.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Julie Slater (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1998

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • Cavell House Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones at convenience; dedicated team members always available to greet them with a warm welcome.

Parking

  • Cavell House Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

Cavell House Care Home Reviews (80)

9.4

Cavell House Care Home has a Review Score of 9.4 (9.388) out of 10, based on 13 reviews in the last 2 years.
Over all time Cavell House Care Home has 80 reviews.

Overall Experience
  • 51
  • 24
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Date Published
  • 80
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Reviewer Connection to Cavell House Care Home
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Total of 80, showing 61-80
Review from James W (Son of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring staff. Clean room. Very happy with general conditions in the care home.
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Review from Alan R (Son of Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall care and attention to all the residents is exemplary. All the staff try to go the extra mile to cater to the residents wants and needs whatever that may be. Cavell House is kept clean and tidy to a high standard.
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Review from Norman R (Husband of Resident) assisted by family/friend published on 8 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been cared for by Cavell House for 18 months.
The care and consideration for her well being has been nothing but excellent.
All the staff are friendly. Always smiling and create a very comfortable atmosphere for residents and families.
The food is excellent.
Thank you to all staff and
management.
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Review from Laurie R (Daughter of Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cavell House has done amazing things for my mum who came here in April 2018. This has been her fourth move within the care system and we were anxious how she would be affected. I can only say that she has sprung back to life despite her chronic Alzheimer's. She eats and drinks again and is visibly content.
We appreciated all the hard work of the staff and praise the management skills of the manager, second to none.
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Review from C J B (Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival to this site, I was well pleased to be met by the management and staff who all appeared very friendly and efficient. My room was lovely complete with television.
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Review from C S (Daughter of Resident) published on 27 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Myself and family members, when looking for a care home for my mother, were impressed with the fact that unlike other homes, this home had a lovely, happy atmosphere, no nasty smells and that the meals are cooked on the premises. My mother is happy and feels safe in her room although she does not go
to the entertainment areas often.
She needs help to get into her wheelchair so doesn't want to bother.
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Review from Clifford F (Son of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's needs are very complex and this care home is able to satisfactorily deal with them n a highly professional and caring way.
The staff are always friendly and approachable.
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Review from Greg S (Son of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
VE day celebrations day. So much effort had been put into making it a real event. From decorations in the home, the staff dressing up, the 2 excellent singers and the lovely food.
In general, the staff at Cavell House are just excellent. Always friendly, always have time to talk and I feel safe and
confident that my mother is well cared for.
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Review from George B (Husband of Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Admission and explanation of the home's facilities and objectives for my wife's stay was explained very well indeed. We were made very welcome and the attitude of all the staff was exceedingly most professional. Very pleased to receive the consideration and support of the home. Thank you.
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Review from J A (Sister of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Some issues over food but the Manager is aware and looking into it. Some excellent special events.
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Review from Derek S (Husband of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was greeted at the home by the manager who I found to be very pleasant and proficient in her knowledge of all aspects of the home.
I questioned her on many aspects of the home including fire appliances, escape routes etc, patient call button for nurses.
All were in place!
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Review from B G (Wife of Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and caring. When my Husband returned to the home after a stay in hospital it felt like he had come home. The staff were so welcoming and pleased to see him. I would recommend Cavell House to anyone looking for good care for their relatives.
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Review from Charlotte W (Daughter-in-law of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I had come to England to visit his father and mother, Due to health issues, my father-in-law is a resident of Cavell House. I was nervous visiting due to my experience with US care facilities.
When we arrived, we were pleasantly surprised by the facility and staff. The sanitary and maintenance
of the facility is well above par.
It has a wonderful family atmosphere.
We believe and are extremely happy with his care. Thank you.
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Review from N B (Nephew of Resident) published on 19 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with all the staff at Cavell House. The main attribute is their humanity dedication and sense of a happy well run environment. I have experienced several homes and I can safely say, gold-plated taps and oak panelling doesn't guarantee good human care. It is about the people at the
end of the day.
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Review from Paul M (Son of Resident) published on 19 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was recovering from a fall early in the New Year and stayed at Cavell House after being discharged from hospital and before returning home.


The staff were friendly, professional and caring - many had a good sense of humour - which must be a helpful quality and certainly dad cheerful during

his stay.


The care he received found not be faulted.

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Review from Jackie (Daughter of Resident) published on 9 March 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
The standard of care my mum has received in this home has been inconsistent. There are a handful of members of staff who genuinely care and those who do seem to be rushing here, there and everywhere. As mum is immobile at the moment, she has to press the buzzer when she requires assistance - on occasion,
it has taken 30 mins before support arrives. Sometimes mum is washed and sorted before 10.00am and other times she has not been attended to by 11.45am. There seems to be no routine and because staff constantly come and go, there is rarely anyone who mum can form a relationship with. The whole process of mum being sent to this home has been stressful from start to finish and on occasions, I have feared for her safety.
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Review from Patricia T (Daughter of Resident) published on 30 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed here for two weeks respite over the Christmas period. We were concerned that he would be unhappy there but we shouldn't have worried he was so well looked after by the manager and her team it gave us great peace of mind. We would have no doubts about sending Dad there again should the
need arise.
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Review from Queenie M (Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The reason I didn't give food "excellent" was because so much is wasted. The pastry is solid, the sprouts are nasty and somethings are hard to cut. This doesn't happen all the time.


Activities I don't go to the here, so can't say.

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Review from Patricia M (Wife of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have nothing but high praise for all the staff at Cavell House and the service they give. nothing is too much trouble and they always seem cheerful sometimes under difficult circumstances.


My only complaint is lack of wheelchair ramps. This makes the courtyard unapproachable. Residents in wheelchairs

are therefore restricted in their access.
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Review from Patsy S (Daughter of Resident) published on 1 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Cavell House for 2.5 years and I have seen a transformation in her well-being since she has been there. She is content, engaged and calm. You can go to the home at any time of day or evening and are welcomed by the staff. They are so caring and it is a great relief to
know my mother is being looked after in the way that she is.
The staff cater to her needs, they know what she likes and dislikes and they have her interests at heart and listen to her. If there are any concerns they keep me updated.
There are always several activities throughout the week to engage the residents and my mum is very vocal about what she has been involved in with a cheery smile.
Her room is comfortable and bright. I highly recommend this home.
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Current Review Score: 9.4 (9.388)

Overview of Review Score

The Review Score of 9.4 (9.388) out of 10 for Cavell House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.388 for Cavell House Care Home is calculated as follows: ( (87 Excellents x 5) + (45 Goods x 4) + (12 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 152 Ratings = 4.388
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cavell House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Julie

Julie Slater

Job Title: Care Home Manager

A warm welcome to Cavell House Care Home in Shoreham-by-Sea.


We’re less than 10 minutes walk from the Shoreham seafront and our residents love taking in the sea air in our beautiful outside areas.


Our expert team deliver excellent nursing, dementia and respite care in a friendly and supportive environment.


With well-appointed bedrooms and many with garden views, we are proud of our homely atmosphere and person-centred approach to care.


If you would like to know more about our beautiful home, would like to look around and maybe try our home baking, please do call us to arrange a visit.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cavell House Care Home to verify any information. View our terms and conditions. Cavell House Care Home has an Enhanced Service - more info.