How many Care Homes does Integrum Care Group own?

Integrum Care Group own 6 Care Homes.

Which Integrum Care Group Care Homes have the highest review score?

Hythe View , Balgowan House & Saltwood Care Centre have the highest review score.

Integrum Care Group | 6 Care Homes

Review of
Saltwood Care Centre
from Peter N (Son of Resident) published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience

Excellent staff and comfortable surroundings mum is 102 years of age and the care home has plenty of room for moving around to the dining room and spacious patio/lounge. Food is very varied and can be cooked to mum's needs. Menu service for the next day's needs.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, it means a great deal for us all at Saltwood

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Review of
Saltwood Care Centre
from Christopher B (Power of Attorney of Resident) published on 6 August 2025

Submitted via Website • Report

Overall Experience

This Care Home provides for the daily needs of the Resident from whom I hold Power of Attorney. The staff are friendly, the management team is accessible, proactive and responsive and visitors are made welcome.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, it's a pleasure to provide care and support. Kind regards

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Review of
Southdowns Nursing Home
from H R (Daughter of Resident) published on 3 June 2025

Submitted via Postal Card • Report

Overall Experience

Could not ask for a better home for my mum. All the staff go above and beyond. There aren't many that can say they had visits from ponies, chicks and the Easter bunny whilst bed bound. Thank you for all you do. It doesn't go unnoticed.

Reply from Kerry Ingram, Home Manager at Southdowns Nursing Home

Thank you so much for your kind words . We like a bit of variety !

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Review of
Southdowns Nursing Home
from C C (Daughter of Resident) published on 3 June 2025

Submitted via Website • Report

Overall Experience

I cannot express in words how kind all the staff have been with my mother's care. Mum was fortunate to be offered a different room and everyone was amazing with her transfer and onward care. Thank you

Reply from Kerry Ingram, Home Manager at Southdowns Nursing Home

We are so pleased you are all happy, and enjoying your home.

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Review of
Saltwood Care Centre
from T D (Daughter-in-law of Resident) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience

We have been very impressed with the level of care my mother-in-law has received since she arrived in January. The staff are caring and very approachable. They always go out of their way in delivering personalised care. My mother-in-law speaks highly of the standard and variety of the meals offered

and thoroughly enjoys the homemade cakes and biscuits offered at tea and coffee times. The activities offered are very much enjoyed too!

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for you kind words, we very much appreciate it, and it's a pleasure to do what we do. Thank you - Sophie manager

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Review of
Saltwood Care Centre
from M S (Wife of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience

Husband has been in Saltwood Care Centre 3 months. The management team and staff have been amazing with great support and care to him and myself and family. Also, activities and events to stimulate and socialise to help with his Parkinson's dementia. Great encouragement. Thank you to Saltwood team and

all staff in home.

Reply from Sophie Betts, Manager at Saltwood Care Centre

thank you so much for your lovely kind review, this will mean a lot to the team, TY Sophie - Manager

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Review of
Saltwood Care Centre
from Susan T (Wife of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience

The care home is amazing, my husband has been at Saltwood Care Centre for over 2 yrs. Nothing is too much trouble, they are sensitive to my needs as well as my husband's. Management are always available to talk to. Food is wonderful can't praise it enough.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words - i will ensure i share with the team. TY - Sophie

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Review of
Saltwood Care Centre
from Sandra C (Daughter of Resident) published on 14 May 2025

Submitted via Website • Report

Overall Experience

My father has been at Saltwood for over 2 years and feel that it was the right choice for him. The staff are wonderful, very professional, caring and helpful right through the whole team. He recently had his 99th birthday and the staff went above and beyond anything I could have expected. Dad is a Pearly

King and they arranged for some Pearly Kings and Queens to come to Saltwood for a surprise birthday party for him. He was overwhelmed when he saw them as he never thought he would see them again. He had the best birthday we could possibly hope for and a wonderful memory. Can't thank them enough.

Reply from Sophie Betts, Manager at Saltwood Care Centre

It was a pleasure to make his wishes come true, the day was lovely, so glad he was so pleased with it all. I will share your kind words with the team, thank you - Sophie

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Review of
Betsy Clara House Nursing Home
from Ashley M (Son of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

My mother was a resident at Betsy Clara for approximately three years.
Although she had severe Dementia she was settled and happy there. Mum could be challenging at times and the team at Betsy handled these episodes extremely when. In the main mum was normally relaxed.
As her Son I found Betsy to

be very welcoming. All of the team I found to be passionate about providing the best care that they could.
We could visit during the day at any time, obviously it's best to avoid meal times. The great thing was because we would arrive without the need to phone ahead and we visited in the communal lounge we could see just how well Betsy was being run. It was totally transparent, open and honest.
Mum has now sadly passed, and I will always be grateful to the team for their passion and love that they showed my mum. Thank you for everything that you did.

Reply from Kate Jenner, Home Manager at Betsy Clara House Nursing Home

Thank you for taking time to complete this review. It has been our pleasure to care for your Mum, we shall all miss her, and wish you and Dad well

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Review of
Hythe View
from Cheryl M (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

Thank you so much for the love and care you all gave my Mum whilst she was living in Hythe View Care Home I would certainly recommend this home as the BEST the love & care you all give the Residence & Family and Friends who visit.

Many thanks

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Review of
Hythe View
from C D (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

As always I was greeted with a warm and welcoming smile from reception. The staff always very helpful and friendly. They were amazing today. It was my dads birthday and the team decorated the lounge and prepared and dressed a table and organised a birthday meal including a homemade cake for dad and

the family. All the staff sang happy birthday and made such lovely memories. I could never recommend this nursing home highly enough. 5 stars!

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Review of
Hythe View
from S S (Daughter of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

If you ever need to use a care home for a loved one. This is the best by far, there is so much respect for them and the family I cannot fault them carers are lovely respectful make you feel so welcome and treat loved ones with respect and dignity also listen to how family members like to be treated,

and do there utter most to put in place what you ask for and always keep in touch of what is going on with loved ones. Have tried a couple of homes before this one and they never took anything into account also did not listen or respect the residents. Big 10000%

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Review of
Southdowns Nursing Home
from S A (Friend of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

My friend came for care from her home to be nearer me. She has been given exceptional time and assistance to help her to settle in and gentle support over the weeks, she has spent with you all. I appreciate all you do for her and am reassured that she is now in a safe friendly place. I experienced a

difficult incident last Friday when all the staff reacted in an exemplary manner. I was impressed and very grateful.

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Review of
Hythe View
from P L (Partner of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

This care home is not just good - no - it is much better than that - it is special, wonderful, excellent, five star! Nothing else to say as I would just repeat the first sentence.

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Review of
Saltwood Care Centre
from Mark R (Son of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience

Nobody warns you and nothing prepares you for the time you have to look after your elderly parents and we never realised how emotionally and mentally exhausting it would be, but thankfully we had Saltwood Care Centre and it's staff to support us, and care for them.
They looked after my Father and Mother

over the last two years.
They have both now passed and as upsetting as it is losing them, it is nice to know that they spent their remaining time in a caring and comfortable environment.
We can never thank the staff at Saltwood Care Centre enough. There's to many to mention but special thanks to the Management team, who's support and professionalism throughout the time our parents were with them, we will never forget and be forever grateful.

Reply from Sophie Betts, Manager at Saltwood Care Centre

thank you so much for your kind words, it was a pleasure to care for both your Mum and Dad, i will share your kind words with the team. TY, Sophie

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Review of
Mulberry House - Specialist Residential & Nursing Care
from Maria S (Daughter of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

I want to thank you all so much for the super care you provided for Mum in Room 5 Mulberry Hollington Park Road since mid to late 2020. I know you will miss her as much as we will on her passing early today 8th February 2025. Many thanks again for her care and definitely recommend this nursing home.

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Review of
Saltwood Care Centre
from J L (Wife of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Today 20/01/2025 there was a general meeting it was great. So much thought for the residents social aspect discussed, thank you.
My husband has been cared for so well that he is at an healthier place than I've seen him for over 2 years. I must thank everyone so for always making me feel part of Saltwood

Care Centre too. Hoping I don't get in the way too much. Coming through the door to lovely smiling staff on the weekends. Thank you.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, they mean so much, I will ensure to share with the team. Thank you, Sophie

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Review of
Saltwood Care Centre
from C L (Niece of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

The care and support given to my Aunt is exemplary. The team are vigilant with her health issues to ensure she is comfortable and can live her best life. The managers and staff could not do more for her, they definitely treat her as one of their own family. I am always made feel welcome and supported

when visiting and confident that I can raise any queries anytime. Most important to me is that my Aunt is happy, she enjoys living at Saltwood Care Centre and feels safe and loved.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, it's a pleasure to have her in our care. Thank you, Sophie

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Review of
Mulberry House - Specialist Residential & Nursing Care
from E B (Wife of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Following a stroke last autumn I had to make the very difficult decision to put my husband in a care home. How lucky was I to find Mulberry House so close to home?
Sadly he passed away in early January, but in his last three months, he received exceptional care from the staff at Mulberry House. From

the cheerful cleaners to the friendly and efficient maintenance team, nothing was too much trouble, but my special thanks go to the care assistants and the nursing staff whose care and compassion I shall be forever grateful for.

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Review of
Southdowns Nursing Home
from Karen I (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Dad was at Southdown's Nursing Home for the last 3 years of his life. He went at a very difficult time in his life, our beloved Mum had died and he had broken his hip and could no longer manage at home. The staff helped him and us cope with our loss. The staff have always tried to work with Dad who

was desperate to maintain as much independence as possible. To dad the staff became friends and nothing was too much trouble. At the end of his life when he could no longer do the things he wanted they always made sure he was as smart as he would have wanted to be which was so important for him. We were welcome to visit at any time and involved in his care to keep him as comfortable as possible. Dad was treated with dignity and respect at all times. I consider ourselves lucky to have found such a lovely home and be part of the Southdowns family. On the rare occasion we thought something could be improved we simply spoke to management and it was sorted. I can't praise or thank them enough.

Reply from Kerry Ingram, Home Manager at Southdowns Nursing Home

Dear Karen. Thank you for your kind words, as ever.

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Care Homes Owned by Integrum Care Group

Integrum Care Group Locations (6)

Integrum Care Group Reviews (368)

Saltwood Care Centre

Saltwood Care Centre

Southdowns Nursing Home

Southdowns Nursing Home

Saltwood Care Centre

Saltwood Care Centre

Saltwood Care Centre

Saltwood Care Centre

Betsy Clara House Nursing Home

Hythe View

Hythe View

Hythe View

Southdowns Nursing Home

Hythe View

Saltwood Care Centre

Mulberry House - Specialist Residential & Nursing Care

Saltwood Care Centre

Saltwood Care Centre

Mulberry House - Specialist Residential & Nursing Care

Southdowns Nursing Home

Awards / Recognitions (0)

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