Mulberry House - Specialist Residential & Nursing Care

I found the home professional and caring towards my son. He had many challenging behaviours which were dealt with very professionally. His end of life care was excellent.

Overall, very good. Disappointed not to see the lady at reception.

The food is very good, rooms nice and clean, garden is kept to a high standard which is lovely patients.

The home is very clean, beautifully presented and the staff are very friendly and attentive.

More than happy with my husband's care.

Staff are very good and caring.

I want to thank you all so much for the super care you provided for Mum in Room 5 Mulberry Hollington Park Road since mid to late 2020. I know you will miss her as much as we will on her passing early today 8th February 2025. Many thanks again for her care and definitely recommend this nursing home.

Sadly he passed away in early January, but in his last three months, he received exceptional care from the staff at Mulberry House. From the cheerful cleaners to the friendly and efficient maintenance team, nothing was too much trouble, but my special thanks go to the care assistants and the nursing staff whose care and compassion I shall be forever grateful for.

Have always found the carers and administrators at the home to be very helpful and polite. Always attentive to requests or questions. My relative has settled in very well and gets on with most of the carers.

I can't praise the staff enough at Mulberry House. They have helped me get back from a very bad place and because of the people at Mulberry, I am better and will move to a supported living shared home. I would especially praise the activities staff and admin but all the staff are fantastic at what they do and it's like a family and feels like home.

My mum has been in Mulberry House for the past few months following a stroke in February this year. Out of all the homes I have visited during the past 6 years of caring for my parents, Mulberry House was above and beyond the best that I have experienced. The team/staff at Mulberry are exceptional - nothing was too much for any of them who carried out their work in a kind, efficient and extremely cheerful manner. They interact with their residents in such a lovely way - it was a joy to watch. Some of the female staff danced and sang, engaging with their clients daily and all the staff entertained them, cared for them, followed them around, cleaned them, fed them, kept them safe and loved - and responded to all the requests quickly (no matter how bizarre they might have been) all with a smile and caring tone. I cannot recommend Mulberry House highly enough - the whole team are absolutely amazing.

Excellent care, especially the staff who are wonderful. My wife is bedbound but receives all the care she needs. The cleanliness of her rooms is exemplary. She suffers from Alziemers but seems happy in the home in her own little way.

My mother has been resident with you for nearly four years. She is confined to bed and cannot walk. During this time we have found the staff and management to be supportive, kind and informative to her and us. We are very happy with all the care provided. She feels safe and secure and very happy, which brings us much comfort as we are unable to look after her ourselves due to my disability. Thank you for everything.

My old mum, who suffered from Alzheimer's, was moved to Mulberry House in February 2022 and she passed away there in June 2022. I cannot speak highly enough of the wonderful staff who cared for her while she was there as I was unable to as I live in the north east. Nothing was too much trouble and they made her last few months happy ones. Carers do not get enough credit, especially those who care for people who are at the end of their lives. These people are truly remarkable and what they do is far more than a job to them. They have my admiration and deepest respect. I will be eternally grateful for what they did for Mum. Thank you so much to you all.

Mum has been in Mulberry House for 9 months and she is very happy. The staff are wonderful and are always there to help her. Being almost deaf and with dementia, things can be scary for her but the staff always make her feel comfortable and put her first. I can't thank them enough. Being able to visit today for the first time in 5 months has been wonderful. She was so happy.

Thank you Mulberry, we couldn't have asked for more even though this must be a very stressful time for you all as well.

My sister has been cared for at Mulberry House for 4-5 months. My sister is always clean and comfortable and well-fed. The staff is cheerful and helpful. They also make visitors welcome.

Very satisfied with the nursing and care. Sometimes they could do with extra carers at busy times, such as meal times and breaks.

Mum has been at the home now for over 4 years and overall the care has been good with only a few hiccups. Mum is now receiving palliative care and the level of care has been amazing and committed. I am very thankful for this at this very hard time. Thank you to all staff.

I have visited lunchtimes and seen her breakfast, untouched, congealing. My wife cannot feed herself and I am so concerned about her health. I take porridge in every day and feed her myself because she has lost so much weight.