Care Homes Owned by Integrum Care Group in West Sussex

Really impressed with dining room communal spaces. The outdoor areas very pleasant. It felt a very relaxing comfortable home

My wife was admitted 27th. June 25. up until Christmas my wife was nursed and cared for very well. After Christmas the home had new owners and they spent a lot of time and effort refurbishig up grading the home which made the whole experience of visiting my wife more pleasant. My wife died there 24th.July 26.and was nursed sympatheticly to the end. All the staff seemed happy and were excellent in their duties.

Excellent service & care taken of my mother that was in your care for 4 years. Nothing was to much trouble, always greeted with a smile from all the staff. Always kept informed of her health. Would highly recommend.

Mum is very happy there.

A wonderful home with truly caring staff and management. There are lots of good things happening there, including some environmental improvements which will be great. It is always a welcoming, happy place

We have found the home clean, warm and friendly. The staff across all departments are amazing! The building needs some TLC.

My mum came to Cavell House just over two years ago. The staff at every level have been absolutely amazing. They have taken the time to integrate her and made her feel part of a family. I cannot thank them enough. The responsibility of the carers is massive and yet they keep smiling and remain cheerful throughout their working day. They're a fabulous bunch of humans.

I am treated well and my wishes are respected. I am comfortable and the staff are caring. The nurses manage my health well.

Since I came to Cavell House Care Home at the beginning of January 2026 I have been incredibly well looked after. My health has improved and I have gained weight. I feel safe and secure and the food is excellent.

The hygiene of the home was excellent and the staff are the most caring people I have ever met. We have tried other care homes and none match Cavell House. Well done to all involved.

We moved our mother to the home on the 11th September but she died on the Saturday 13th September. The staff were so wonderful with us and our mother. We would highly recommend your home.

Cavell House was very welcoming. Staff were excellent, kind and caring. Nothing was too much trouble and my husband was well looked after.

My father came into Cavell House aged 93, for end of life care, having been given less than a week to live. Here we are 3.5 years later and my Father is just about to celebrate his 97th birthday. Cavell House literally saved his life. They have supported him not only physically but mentally too. They have accommodated him every step of the way. He is a fiercely independent man and they have given him the means to be as autonomous as possible. As a family we know he is in the right place. He is safe, comfortable and looked after to a very high standard.

This care home is wonderful, the staff go back and beyond to help the residence nothing is too much trouble. The home has a very nice feel to it and the first thing I noticed when I went there it didn't smell of urine. I take my hat off to the staff for looking after my brother because he hasn't been the easiest.

My mother came to Cavell House from hospital and since arriving the staff have been helpful, kind and sympathetic towards her. She has been kept warm, safe and well catered for. You could not expect any more from a care home.

I find Cavell Care Home a friendly place for my mum to stay. The staff are constantly cleaning and making sure that the home is warm and welcoming. The nursing staff are reassuring. The management are professional. I'm more than happy for my mum to reside here.

My wife is well looked after. The staff are kind to her and supportive. She always praises the food. Admin staff are very kind and on the ball.

We felt very welcome into the home to visit our aunt in her last few months. All the staff treated her with love and kindness. She always looked clean and well cared for. The room was bright and airy with a nice view of garden. Although our aunt had dementia and was easily distressed, we found her much more settled here than at her previous care home. We commend the nursing staff for their compassion and professionalism.

Some staff more compassionate/caring than others. Told by nurse within minutes of mum's admission that I had to get an undertaker as the body needs be removed within 3 hours of death. Brutal. One nurse has zero compassion/people skills. Lovely staff helped personalise mum's room which helped massively. Staff shortages lead to unanswered call bells and mum being left in soiled pants some mornings. I requested medicine for painful mouth ulcers, nothing was actioned so I was told to buy over counter myself. Then nurse refused to administer it! Staff smoke on premises (outside). I had to push hard for mum to receive a direct drive for final days as the regular injections were causing her to scream in pain. I received a call at midnight to say mum had died and the nurse said "I told you to wait a few more hours" (I'd been at her side until a few hours earlier and every day for 4 months). Uncaring comment. Mum's watch was removed from her body and "disposed of" before going to undertaker.

My friend was admitted from hospital to Cavell House. He was on end-of-life care. He did receive good and compassionate care. The staff were always polite, caring and helpful. I wish I could mention staff names, they deserve praise.