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Care Homes Owned by Integrum Care Group in Kent

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Integrum Care Group in Kent

Only the locations & reviews in Kent for Integrum Care Group are showing below.

View the details of all 6 locations (with 380 reviews) owned by Integrum Care Group

Integrum Care Group Locations in Kent (4)

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4 Care Homes owned by Integrum Care Group in Kent
Hythe View

91 North Road, Hythe CT21 5ET 

9.9 52 reviews
"My Mother has now lived at Hythe View for over a year. She has settled well and tells me she feels safe and well looked after. For its…"   Read all 52 reviews
Location Type Care Home

Hythe View is a well established nursing home located on high ground overlooking Hythe town and with lovely views out to sea. The home is located in a quiet residential area and benefits from large and well maintained gardens with easily accessible patio… Read more about Hythe View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 40 Rooms
Balgowan House

46 Bartholomew Lane, Hythe CT21 4BX 

9.7 77 reviews
"My brother was moved to Balgowan after spending time at another care home where he had been placed by the NHS. We were not very happy with…"   Read all 77 reviews
Location Type Care Home

Balgowan House is a well-established nursing home located close to the centre of Saltwood village near Hythe in Kent. The building has recently been extended and refurbished (completed 2016) to provide warm, welcoming and comfortable accommodation for… Read more about Balgowan House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms
Saltwood Care Centre

Tanners Hill, Hythe CT21 5UQ 

9.7 77 reviews
"My dad has been in Saltwood Care Centre since June this year. He has Lewy Body Dementia. From the very start, the staff were welcoming &…"   Read all 77 reviews
Location Type Care Home

Saltwood Care Centre is located on Tanners Hill, Hythe just a short walk from the shops and facilities of the High Street. Recent extensions and refurbishments to the building, the latest completed in 2016, have created a delightfully spacious and… Read more about Saltwood Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 68 Rooms
  • from £1,750 / week
Betsy Clara House Nursing Home

Courtenay Road, Tovil, Maidstone ME15 6UW 

9.6 76 reviews
"My mum moved to Betsy Clara in May 2025 as the previous care home she was in could no longer meet her needs. Our first impression on…"   Read all 76 reviews
Location Type Care Home

Situated in a quiet area of Tovil, Maidstone, Betsy Clara House provides nursing and dementia care for residents that is tailored to suit their individual needs and covers those needing long-term or respite care. Part of a family run group, the philosophy… Read more about Betsy Clara House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 50 Rooms
  • from £1,850 / week

Integrum Care Group Reviews in Kent (282)

9.6

Integrum Care Group has a Group Review Score of 9.6 (9.587) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Integrum Care Group must have a Review Score.

Overall Experience
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Reviewer Connection to Integrum Care Group
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Review of

Balgowan House

from Sandie C (Wife of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Husband has been a resident for just over a year. In that time of huge change for us both he has adjusted really well & is quite settled which gives me great peace of mind. I know he is well cared for & safe. The staff are really great especially Mo who keeps him occupied which is exactly what he
needs. Thank you Balgowan xx
Reply from Ann-Marie Miles, Manager at Balgowan House

Thankyou for taking the time to do this review. We really do appreciate all feedback and constantly strive to provide the best care possible.

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Review of

Balgowan House

from Dawn M (Sister of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was moved to Balgowan after spending time at another care home where he had been placed by the NHS.
We were not very happy with the care my brother was getting.
After looking at other care homes Balgowan seemed a much better choice.
My brother is a difficult resident due to his condition
and requires lots of different types of care.
The staff are all very patient and caring. I am kept informed of any changes or problems regarding my brother.
I would would highly recommend Balowan to anyone looking for a care home.
Reply from Ann-Marie Miles, Manager at Balgowan House

Thankyou for taking the time to do this review. We really do appreciate all feedback and constantly strive to provide the best care possible.

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Review of

Balgowan House

from Keith Alan W (Son of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can tell you that the overall welfare of my mother over the last year has greatly improved and it is all down to the care that she is receiving at Balgowan House. The staff cannot do enough for her. She is fed and entertained and well looked after. Thank you.
Reply from Ann-Marie Miles, Manager at Balgowan House

Thank you for taking the time to complete this. We take all comments onboard and continually strive to give the best care possible.

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Review of

Saltwood Care Centre

from Stephanie W (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Saltwood Care Centre since June this year. He has Lewy Body Dementia. From the very start, the staff were welcoming & caring to both my dad & to his family, and we very much hope that he will be able to remain here when the local authority begins to fund his care. The building and
the grounds are attractive and well-kept, with a large conservatory & also a patio outside for residents and family to sit. Most importantly, there is a lovely atmosphere here with kind and dedicated staff for whom nothing is too much trouble. The activities team are brilliant; my dad is especially keen on the bands and singers that visit - music therapy for him, and I'm sure for many other residents, is so important and you can see how much everyone enjoys the activities. The management offer an open-door policy, so useful to family members, and they are open to discussion and suggestions and keen to resolve any problem. Close to my dad's heart, the food is tasty and varied!
Reply from Sophie Betts, Manager at Saltwood Care Centre

thank you for your lovely kind words, that means a great deal to us all at Saltwood. Kind regards, Sophie Registered Manager

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Review of

Betsy Clara House Nursing Home

from Teresa T (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Betsy Clara in May 2025 as the previous care home she was in could no longer meet her needs. Our first impression on arriving was what a lovely, bright and friendly place it was. Since she has been at Betsy Clara she appears to have settled in nicely and remarkably seems calmer. I'm
sure this is down to the wonderful caring staff and the happy atmosphere of the home. Mums room is lovely, bright and tidy and mum herself always looks clean with her hair nicely done. She is eating a lot better too which is great! Although mum hasn't been there long, we as a family know she is getting the best care possible. A big, big thank you to all the staff at Betsy Clara. You are all angels!
Reply from Kate Jenner, Home Manager at Betsy Clara House Nursing Home

Thank you so much for your kind words Teresa. It is lovely to see Mum thriving, and our pleasure to care for her

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Review of

Balgowan House

from M E (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here a year now and I have nothing but praise. The staff are lovely and they must be happy working there as they mostly seem to have been there a long time. The home is spotless and has lots of light and an airy feel. It's a great location, there's parking right outside so I can easily
take my mum out for a trip to Hythe.
Reply from Ann-Marie Miles, Manager at Balgowan House

Thank you for taking the time to do this review. We value all feedback and strive to provide the care that people deserve.

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Review of

Betsy Clara House Nursing Home

from Steve M (Son of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was transfered to Betsy Clara Nursing Home a few months ago due to a change in her needs. Since becoming a resident here there has been a notable improvement in her general health and well being. The previous care home she was in was clearly well below what could be considered to be of a decent
standard. In short, the staff, facilities and general atmosphere at Betsy Clara Nursing Home are incredible! Thank you to all the staff for your care, understanding and commitment in improving mum's quality of life.
Reply from Kate Jenner, Home Manager at Betsy Clara House Nursing Home

Thank you Steve, for your positive comments. Your Mum is a pleasure to care for, and makes us smile every day! Lovely to see her thriving

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Review of

Balgowan House

from Carol H (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The end of life care my mum is receiving is exemplary in all aspects. All members of staff are professional caring and welcoming. Standards of cleanliness are high and my mums room is always spotless. It truly is a lovely home and we are grateful and thankful she has been placed there.
Reply from Ann-Marie Miles, Manager at Balgowan House

Thank you for such lovely comments. Our staff always strive to provide the best possible care.

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Review of

Balgowan House

from Julie O (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Balgowan really do know how to care for the residents. A beautiful clean home with plenty of natural light and a very warm welcome always. Mum is comfortable and content in her surroundings which is the absolute bonus.
It's is a very busy home, but there is always a way to speak to someone if you
have questions.
The staff are supremely compassionate and take great care of residents and families.
This is my second time to place a loved family member into Balgowan's care, which hopefully speaks volumes. I don't know anywhere else I would trust to obtain the care at the levels we get here.
They welcome feedback no matter what, which is a measure of the constant striving to be the best there is, and I know they are.
Reply from Ann-Marie Miles, Manager at Balgowan House

Thank you for such lovely comments. Our staff always strive to provide the best possible care.

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Review of

Balgowan House

from R T (Cousin of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
As always standard of care for my cousin remains outstanding
Her appearance and general demeanor remain high
The list of mental And physical activities available is wideranging
All staff are always very accommodating
Thank
Reply from Ann-Marie Miles, Manager at Balgowan House

Thank you for your valued comments. We are always looking for ways to improve our service.

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Review of

Balgowan House

from Chris S (Next of Kin) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well run, caring, and resident focussed.
My relative has benefitted from the care she is receiving.
this line is to make up the limit of 200 characters required by the website even though they are not needed
Reply from Ann-Marie Miles, Manager at Balgowan House

Thank you so much for your valued comments. Your feed back is very important to us.

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Review of

Hythe View

from S M (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has now lived at Hythe View for over a year. She has settled well and tells me she feels safe and well looked after. For its high standard of care, good leadership, the attentiveness of the staff, the way they treat all residents with compassion and dignity, this is a Nursing Home that exemplifies
all that is best practice. I cannot recommend it highly enough and I'm a retired former nurse.
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Review of

Saltwood Care Centre

from Peter N (Son of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and comfortable surroundings mum is 102 years of age and the care home has plenty of room for moving around to the dining room and spacious patio/lounge. Food is very varied and can be cooked to mum's needs. Menu service for the next day's needs.
Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, it means a great deal for us all at Saltwood

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Review of

Saltwood Care Centre

from Christopher B (Power of Attorney of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This Care Home provides for the daily needs of the Resident from whom I hold Power of Attorney. The staff are friendly, the management team is accessible, proactive and responsive and visitors are made welcome.
Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, it's a pleasure to provide care and support. Kind regards

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Review of

Saltwood Care Centre

from T D (Daughter-in-law of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very impressed with the level of care my mother-in-law has received since she arrived in January. The staff are caring and very approachable. They always go out of their way in delivering personalised care. My mother-in-law speaks highly of the standard and variety of the meals offered
and thoroughly enjoys the homemade cakes and biscuits offered at tea and coffee times. The activities offered are very much enjoyed too!
Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for you kind words, we very much appreciate it, and it's a pleasure to do what we do. Thank you - Sophie manager

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Review of

Saltwood Care Centre

from M S (Wife of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Husband has been in Saltwood Care Centre 3 months. The management team and staff have been amazing with great support and care to him and myself and family. Also, activities and events to stimulate and socialise to help with his Parkinson's dementia. Great encouragement. Thank you to Saltwood team and
all staff in home.
Reply from Sophie Betts, Manager at Saltwood Care Centre

thank you so much for your lovely kind review, this will mean a lot to the team, TY Sophie - Manager

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Review of

Saltwood Care Centre

from Susan T (Wife of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is amazing, my husband has been at Saltwood Care Centre for over 2 yrs. Nothing is too much trouble, they are sensitive to my needs as well as my husband's. Management are always available to talk to. Food is wonderful can't praise it enough.
Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words - i will ensure i share with the team. TY - Sophie

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Review of

Saltwood Care Centre

from Sandra C (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Saltwood for over 2 years and feel that it was the right choice for him. The staff are wonderful, very professional, caring and helpful right through the whole team. He recently had his 99th birthday and the staff went above and beyond anything I could have expected. Dad is a Pearly
King and they arranged for some Pearly Kings and Queens to come to Saltwood for a surprise birthday party for him. He was overwhelmed when he saw them as he never thought he would see them again. He had the best birthday we could possibly hope for and a wonderful memory. Can't thank them enough.
Reply from Sophie Betts, Manager at Saltwood Care Centre

It was a pleasure to make his wishes come true, the day was lovely, so glad he was so pleased with it all. I will share your kind words with the team, thank you - Sophie

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Review of

Betsy Clara House Nursing Home

from Ashley M (Son of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Betsy Clara for approximately three years.
Although she had severe Dementia she was settled and happy there. Mum could be challenging at times and the team at Betsy handled these episodes extremely when. In the main mum was normally relaxed.
As her Son I found Betsy to
be very welcoming. All of the team I found to be passionate about providing the best care that they could.
We could visit during the day at any time, obviously it's best to avoid meal times. The great thing was because we would arrive without the need to phone ahead and we visited in the communal lounge we could see just how well Betsy was being run. It was totally transparent, open and honest.
Mum has now sadly passed, and I will always be grateful to the team for their passion and love that they showed my mum. Thank you for everything that you did.
Reply from Kate Jenner, Home Manager at Betsy Clara House Nursing Home

Thank you for taking time to complete this review. It has been our pleasure to care for your Mum, we shall all miss her, and wish you and Dad well

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Review of

Hythe View

from Cheryl M (Daughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for the love and care you all gave my Mum whilst she was living in Hythe View Care Home I would certainly recommend this home as the BEST the love & care you all give the Residence & Family and Friends who visit.


Many thanks

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Awards / Recognitions (0)

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