Care Homes Owned by Integrum Care Group in Kent

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Integrum Care Group in Kent

Only the locations & reviews in Kent for Integrum Care Group are showing below.

View the details of all 6 locations (with 362 reviews) owned by Integrum Care Group

Integrum Care Group Locations in Kent (4)

 
4 Care Homes owned by Integrum Care Group in Kent
Hythe View

91 North Road, Hythe CT21 5ET 

9.8 52 reviews
"Thank you so much for the love and care you all gave my Mum whilst she was living in Hythe View Care Home I would certainly recommend this…"   Read all 52 reviews
Location Type Care Home

Hythe View is a well established nursing home located on high ground overlooking Hythe town and with lovely views out to sea. The home is located in a quiet residential area and benefits from large and well maintained gardens with easily accessible patio… Read more about Hythe View

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 40 Rooms
Balgowan House

46 Bartholomew Lane, Hythe CT21 4BX 

9.8 71 reviews
"I feel the care manager operates an excellent, hands-on approach and is supported very well by all carers and support staff. Residents are…"   Read all 71 reviews
Location Type Care Home

Balgowan House is a well-established nursing home located close to the centre of Saltwood village near Hythe in Kent. The building has recently been extended and refurbished (completed 2016) to provide warm, welcoming and comfortable accommodation for… Read more about Balgowan House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms
Saltwood Care Centre

Tanners Hill, Hythe CT21 5UQ 

9.5 72 reviews
"Nobody warns you and nothing prepares you for the time you have to look after your elderly parents and we never realised how emotionally…"   Read all 72 reviews
Location Type Care Home

Saltwood Care Centre is located on Tanners Hill, Hythe just a short walk from the shops and facilities of the High Street. Recent extensions and refurbishments to the building, the latest completed in 2016, have created a delightfully spacious and… Read more about Saltwood Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 68 Rooms
Betsy Clara House Nursing Home

Courtenay Road, Tovil, Maidstone ME15 6UW 

9.5 74 reviews
"My mother was a resident at Betsy Clara for approximately three years. Although she had severe Dementia she was settled and happy there.…"   Read all 74 reviews
Location Type Care Home

Situated in a quiet area of Tovil, Maidstone, Betsy Clara House provides nursing and dementia care for residents that is tailored to suit their individual needs and covers those needing long-term or respite care. Part of a family run group, the philosophy… Read more about Betsy Clara House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 50 Rooms

Integrum Care Group Reviews in Kent (269)

9.5
Integrum Care Group has a Group Review Score of 9.5 (9.524) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Integrum Care Group must have a Review Score.

Overall Experience

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Review of

Betsy Clara House Nursing Home

from Ashley M (Son of Resident) published on 30 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Betsy Clara for approximately three years.
Although she had severe Dementia she was settled and happy there. Mum could be challenging at times and the team at Betsy handled these episodes extremely when. In the main mum was normally relaxed.
As her Son I found Betsy to
be very welcoming. All of the team I found to be passionate about providing the best care that they could.
We could visit during the day at any time, obviously it's best to avoid meal times. The great thing was because we would arrive without the need to phone ahead and we visited in the communal lounge we could see just how well Betsy was being run. It was totally transparent, open and honest.
Mum has now sadly passed, and I will always be grateful to the team for their passion and love that they showed my mum. Thank you for everything that you did.

Reply from Kate Jenner, Home Manager at Betsy Clara House Nursing Home

Thank you for taking time to complete this review. It has been our pleasure to care for your Mum, we shall all miss her, and wish you and Dad well


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Review of

Hythe View

from Cheryl M (Daughter of Resident) published on 16 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for the love and care you all gave my Mum whilst she was living in Hythe View Care Home I would certainly recommend this home as the BEST the love & care you all give the Residence & Family and Friends who visit.


Many thanks


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Review of

Hythe View

from C D (Daughter of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

As always I was greeted with a warm and welcoming smile from reception. The staff always very helpful and friendly. They were amazing today. It was my dads birthday and the team decorated the lounge and prepared and dressed a table and organised a birthday meal including a homemade cake for dad and
the family. All the staff sang happy birthday and made such lovely memories. I could never recommend this nursing home highly enough. 5 stars!

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Review of

Hythe View

from S S (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

If you ever need to use a care home for a loved one. This is the best by far, there is so much respect for them and the family I cannot fault them carers are lovely respectful make you feel so welcome and treat loved ones with respect and dignity also listen to how family members like to be treated,
and do there utter most to put in place what you ask for and always keep in touch of what is going on with loved ones. Have tried a couple of homes before this one and they never took anything into account also did not listen or respect the residents. Big 10000%

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Review of

Hythe View

from P L (Partner of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

This care home is not just good - no - it is much better than that - it is special, wonderful, excellent, five star! Nothing else to say as I would just repeat the first sentence.

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Review of

Saltwood Care Centre

from Mark R (Son of Resident) published on 25 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Nobody warns you and nothing prepares you for the time you have to look after your elderly parents and we never realised how emotionally and mentally exhausting it would be, but thankfully we had Saltwood Care Centre and it's staff to support us, and care for them.
They looked after my Father and Mother
over the last two years.
They have both now passed and as upsetting as it is losing them, it is nice to know that they spent their remaining time in a caring and comfortable environment.
We can never thank the staff at Saltwood Care Centre enough. There's to many to mention but special thanks to the Management team, who's support and professionalism throughout the time our parents were with them, we will never forget and be forever grateful.

Reply from Sophie Betts, Manager at Saltwood Care Centre

thank you so much for your kind words, it was a pleasure to care for both your Mum and Dad, i will share your kind words with the team. TY, Sophie


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Review of

Saltwood Care Centre

from Susan T (Wife of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this care home for almost 2 years.
He has always been very well looked after. The staff go above and beyond for the residents. The support for relatives is also excellent.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, they mean so much to myself and the team. Thank you, Sophie


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Review of

Saltwood Care Centre

from J L (Wife of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Today 20/01/2025 there was a general meeting it was great. So much thought for the residents social aspect discussed, thank you.
My husband has been cared for so well that he is at an healthier place than I've seen him for over 2 years. I must thank everyone so for always making me feel part of Saltwood
Care Centre too. Hoping I don't get in the way too much. Coming through the door to lovely smiling staff on the weekends. Thank you.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, they mean so much, I will ensure to share with the team. Thank you, Sophie


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Review of

Saltwood Care Centre

from C L (Niece of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The care and support given to my Aunt is exemplary. The team are vigilant with her health issues to ensure she is comfortable and can live her best life. The managers and staff could not do more for her, they definitely treat her as one of their own family. I am always made feel welcome and supported
when visiting and confident that I can raise any queries anytime. Most important to me is that my Aunt is happy, she enjoys living at Saltwood Care Centre and feels safe and loved.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, it's a pleasure to have her in our care. Thank you, Sophie


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Review of

Balgowan House

from B O (Son of Resident) published on 20 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care, attention and management. Very good atmosphere. I visit every day.

Reply from Ann-Marie Miles, Manager at Balgowan House

We really do appreciate your feedback. Thank you.


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Review of

Balgowan House

from M C (Resident) assisted by family/friend published on 17 December 2024
Overall Experience  Overall Experience 4.0 out of 5

A nice nursing home but very busy. Staff very friendly but it's a waiting game especially at weekends if you need attention. I could do with more exercise with walking.

Reply from Ann-Marie Miles, Manager at Balgowan House

We always appreciate feedback and will endeavour to work with residents and family members to address any issues raised.


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Review of

Balgowan House

from G S (Wife of Resident) published on 10 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I feel the care manager operates an excellent, hands-on approach and is supported very well by all carers and support staff.
Residents are looked after well with their various, often complex needs being met.

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Review of

Balgowan House

from Lance S (Husband of Resident) published on 18 November 2024
Overall Experience  Overall Experience 5.0 out of 5

When I arrive the staff are always helpful and pleasant. My wife appears comfortable and not anxious. The staff are always very pleasant and my wife is always clean. Thank you.

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Review of

Balgowan House

from Clive E (Resident) published on 18 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I have been here for about three weeks and found the whole experience to be first-class. I am very happy and comfortable.

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Review of

Saltwood Care Centre

from Anne R (Resident) published on 12 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I really like being here. The room is really nice for me to live in. The food is lovely, very varied and the staff are brilliant.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words, I am so glad you are enjoying life at Saltwood Care Centre.


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Review of

Saltwood Care Centre

from B A (Resident) published on 8 November 2024
Overall Experience  Overall Experience 4.0 out of 5

Saltwood Care Centre has some peculiarities with water bugs! In the water supply, in the bedding that we sleep in. In the laundry that is returned washed and ironed, clean and ready to wear. Need to sort out the bugs.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for another review, we can assure you there are no bugs in the water, however, we understand your struggle and continue to support you with your ongoing needs.


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Review of

Saltwood Care Centre

from F B (Resident) published on 29 October 2024
Overall Experience  Overall Experience 4.0 out of 5

I have lived here since I came out of the hospital. Rooms have a nice view of the gardens. The meals are very good and plentiful. The home staff and management are providing a pretty for me and 18 of my relatives for my 80th birthday on 26/10/2024.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your kind words and I'm so glad you are happy and comfortable at Saltwood Care Centre. The party was well deserved and lovely to see all of your family come together for such a special birthday. Thank you.


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Review of

Saltwood Care Centre

from B A (Resident) published on 21 October 2024
Overall Experience  Overall Experience 3.0 out of 5

I came to Sandringham Ward (naked). You gave me food and drink (coffee) and you clothed me.

Reply from Sophie Betts, Manager at Saltwood Care Centre

I am glad you are now settled in Saltwood and that you are feeling supported by those around you.


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Review of

Hythe View

from Sheila K (Wife of Resident) published on 18 October 2024
Overall Experience  Overall Experience 5.0 out of 5

I have visited several care homes and Hythe View ticked all the boxes for my husband. Care is excellent. Feels like an extended family.
Most important - If my husband needs ongoing care, I wish him to stay here. I would quite happily live my last years, if needed, in this particular home Hythe View.

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Review of

Saltwood Care Centre

from J L (Wife of Resident) published on 15 October 2024
Overall Experience  Overall Experience 3.0 out of 5

There have been occasional lapses in care. When I came I found that he had previously opened his bowels but his bottom had not been cleaned. He has complained to me that one or two carers have not treated him with respect and have been rude. Whether this is because they find it difficult to understand
his speech and become impatient I don't know but generally the carers are kind, helpful, patient and understanding.

Reply from Sophie Betts, Manager at Saltwood Care Centre

Thank you for your comment, after a meeting we discussed any concerns and believe any previous concerns have been rectified. Thank you for understanding that the carers are kind, helpful, patient and understanding.


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Awards / Recognitions (0)

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