Hythe View, Hythe, Kent
Hythe View, Hythe, Kent
Hythe View, Hythe, Kent

Hythe View is a well established nursing home located on high ground overlooking Hythe town and with lovely views out to sea. The home is located in a quiet residential area and benefits from large and well maintained gardens with easily accessible patio areas for residents to enjoy.

The home provides well appointed and comfortable accommodation for forty residents with lift access to all areas. All bedrooms are single occupancy with the option of en-suite facilities.   

All food is nutritionally balanced and home-made with varied menu options available daily.

Experienced nurses and care staff are available at all times to ensure that our residents enjoy the high standards of care expected.

Hythe View welcomes residents who wish to stay for both short or long periods with the care offered being tailored to each individuals needs.

Group: Hythe Care Homes Ltd

Person in charge: Sharon Feleppa (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 40

Shared Rooms: 0

Rooms with ensuite WC: 27

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Hythe View is located 100 yards from the junctions of Barrack Hill, Bartholomew Lane and North Road.

Visiting:

Hythe View welcomes visitors at any time.

Parking:

Parking is available in car park as well as unrestricted on street parking

Latest Care Quality Commission* Report on Hythe View: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.6 Hythe View has a Review Score of 7.6 (7.568)

The Review Score of 7.6 (maximum of 10) for Hythe View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Hythe View in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.443 for Hythe View is calculated as follows: ( (46 Excellents x 5) + (10 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 70 Ratings = 4.443

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.125 Points relating to the number of positive Reviews for Hythe View is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hythe View?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Hythe View

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

I have nothing but praise for the facilities and staff at Hythe View. My stay of eight months there, after leaving hospital, left me with the feeling that if one had to be in a care home, then this was about as good as it could get.

The staff were unfailingly kind, pleasant, friendly and helpful and never made me feel that I was being a nuisance to them. The food, while not always being to my personal taste, was always of good quality and well cooked and presented.

One reads of care homes which do not 'come up to scratch', but Hythe View is emphatically not one of them.

How likely would you be to recommend Hythe View? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

From our first contact with the home, the qualities of the staff struck us as quite exceptional. Every single member of staff we encountered was not only professional but also compassionate, cheerful, friendly and understanding. This applied just as much to family members as to their care of mum. Having never used a nursing home before, we appreciated the way that processes were clearly explained and staff always took the time to answer any queries we had which was very reassuring at a difficult time.

How likely would you be to recommend Hythe View? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother came to Hythe View in January 2016. Since she has been there, there has been a very marked improvement in her health and well-being. Our experience has been that the quality of care is outstanding. The management and nursing team have always been approachable, flexible, helpful and supportive and the staff are genuinely caring and concerned and meticulous in their care. The atmosphere is friendly, warm and supportive and the facilities are good. The activities provided are appropriate, stimulating and sensitively administered. Other relatives of residents to whom we have spoken to have been similarly impressed and we have not hesitated to recommend it to others. It is very comforting to know that one's vulnerable relative is in such a safe, professional and caring hands.

How likely would you be to recommend Hythe View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was in this Home for 17 years - the longest stay of any resident by far. In all that time she was treated extremely well and the staff were very friendly to her and tolerant of her occasional bad moods. The treatment of wounds was exemplary, and she was given full access to excellent care and treatment. The staff were all very kind and considerate, and the senior nurses in particular made certain that everything was done to make her stay as comfortable as possible. Sadly, Mum died in January of this year but the staff were simply wonderful about the 'end of life' management and they could not have been more helpful to the family nor more caring to Mum in her final hours and days. It was clear that the staff really loved Mum and would do anything to help her and to ease her suffering. I would completely and totally recommend this Home to anyone seeking accommodation for a relative.

How likely would you be to recommend Hythe View? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

In the short time I have been a visitor I found everyone so helpful and kind. The rooms are kept so clean some of the rooms have wonderful views across to the sea. The gardens are kept very well and those who are able to sit out have something to look at. Once again, a big thank you to all at Hythe View.

How likely would you be to recommend Hythe View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have carers with a capital "C" unfortunately, it is spoilt by those with a small "c". A supervisor is required in the kitchen to control issue of food. Capital "C's" will provide hot food on hot dishes and cold food (ice cream etc.) on cold dishes. The drink with meals will be provided with the last dish and not with the soup (the first dish). Would the small "c's" perform as above at home?
The residents here are aged and infirm; very few of them surviving and none of them, to my knowledge, having a voice. Carers in nursing homes should at all times, treat the residents as though they were their relatives (it shouldn't be difficult).

How likely would you be to recommend Hythe View? Unlikely

Average Rating: 

 2.9 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Poor

Phil Barker, Director at Hythe View responded to this review on 02 Aug 2016:

We were disappointed to read the comments made by one of our longest standing residents, which we feel are quite unfair and do not reflect the hard work and attention to detail that goes into the work that we do. All of our staff work extremely hard to provide high standards of care for our frail elderly residents, which is amply demonstrated by the many positive reviews we receive.
We openly welcome suggestions for improvements from all those using or visiting our services and we will of course discuss the issues raised by our resident and make adjustments where practical.

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