Hythe View

We chose Hythe View for our mother, after visiting quite a few. She'd been in a Nursing Home in another part of Kent which suddenly closed down, and we were fortunate that a room with a lovely view was available for her. She spent three very content years at Hythe View until her death in mid June 2022, although the terrible frailty of her very late nineties meant that her last months were spent in bed. The nurses and carers, and support staff, were consistently professional not only with Mum but also with me and the rest of the family. Covid 19 precautions were implemented early and stringently. I found the nurses in particular were proactive with her healthcare needs, not waiting for me or other relatives to suggest treatment options. The manager in charge in 2019 was one of the reasons we selected this home, and on her retirement, she has been replaced with a manager equally experienced, accessible and knowledgeable. All staff are recruited with care.

Our dear mother went into Hythe View at the end of her life. So she was very poorly instead and obviously unsure of her surroundings. She had a lovely room with sunlight through the windows. The staff caring and nursing were excellent and my sister and I observed this as we visited every day for 3 weeks. They treated her with the utmost dignity and love. They were very patient with her and tried different methods to get her to eat and drink. If we were to pick an environment for our mum to pass away, it would be here having her hand held by a member of staff. Excellent care.

Mum is settling in but remains anxious when other residents enter her room and carers take a while to answer her call bell for support. Items have been taken from Mums room. After 2 months majority of the care staff still not competent in assisting Mum in putting her hearing aids in. Today Mum had her left one in her right ear. Mum enjoys the sea views from the dining and day rooms and is desperate to move to a first floor (reception level) sea room.

My mother-in-law moved to Hythe View from another care home in January due to the other care home closing down. From the moment she arrived all the staff made her feel very comfortable and special even through the Covid restrictions. She has settled very well and we have no worries about her care as the staff are so friendly, caring and seem to love their jobs. Everywhere is clean including all the residents and from what we have seen she joins in and enjoys the activities provided. Excellent work, thank you for all your help and care.

They guided us with sensitivity and expertise through the end-of-life process, ensuring my mother’s passing was dignified and peaceful - despite COVID restrictions. It has been a great comfort to know that we could entrust our mother to their compassionate care over these last, difficult years.

As a family, we couldn't have wished for a better place for my mum to live and be cared for. We were that happy that my dad chose to spend the last 3 week of his life there too. All the staff at High View became part of our family, they were so caring and friendly to us all whenever we visited. Nothing was too much trouble, whatever we asked for was seen to straight away. The activities provided are great, lots of music which the residents loved, including my mum, to see them singing along or tapping their hands or feet was great to see.

We would like to say a huge thank you to Hythe View for meeting Mum's needs while she stayed there, particularly during a very difficult time all round. We feel that she was well cared for, and nothing was too much trouble. Thank you again.

After looking at a few nursing homes, we knew as soon as we walked into Hythe View it was the one for our Mum. We were made to feel welcome by both the Manager and staff. We knew there would be a few teething problems as Mum was very independent and liked her own way, but they soon smoothed them out and Mum was very happy there. She always said she wouldn't want to live anywhere else. We wouldn't hesitate to recommend Hythe View.

Hythe View is everything I could wish for in residential care. The staff are caring and considerate and treat mum with dignity. The rooms are well equipped. Many with lovely views over the town and the sea. The management and senior nurses keep me well informed and nothing is too much trouble.

I am very familiar with the home over many years, and the high standard of care, never changes.

What could one say? Thank you to all the staff.

My mother was only at Hythe View for six months. The care received was caring and understanding. After she had a major stroke Mum spent a few weeks in hospital but returned to Hythe View for end of life care. The nurses were brilliant making sure Mum was pain-free and comfortable - Mum also enjoyed all the activities which were very well organised. Thank you all for caring for my mum.

Kind, friendly staff, always cheerful.

My mum, who is my Dad's main caregiver, fell ill with pneumonia and was rushed into hospital at the beginning of the year. One call to the manager of Hythe View averted a crisis and reduced the stress of a difficult situation, she organised a respite room for Dad. The exemplary staff catered for his challenging needs with love, care and humour. I would not have asked for a better service. I would not hesitate to recommend Hythe View Care Home.

My father has consistently received excellent, kind and professional care at Hythe View - but more than that we, the family, have been cared for and received warmth, kindness and advice from the nursing team as well as building friendships from all those at Hythe View, from the laundry and cleaning services to the kitchen. A heartfelt thank you for everything and everyone involved in the care of my father. A special mention to the entertainment lady for her considerable effort in keeping the residents active and happy.

Thank you to everyone at Hythe View Nursing Home for making my mothers final 3 years comfortable. A particular thank-you to all the friendly and cheerful staff who were always very kind and made her feel safe and secure whilst offering valuable support to her family.

I have nothing but praise for the facilities and staff at Hythe View. My stay of eight months there, after leaving hospital, left me with the feeling that if one had to be in a care home, then this was about as good as it could get.

The staff were unfailingly kind, pleasant, friendly and helpful and never made me feel that I was being a nuisance to them. The food, while not always being to my personal taste, was always of good quality and well cooked and presented.

One reads of care homes which do not 'come up to scratch', but Hythe View is emphatically not one of them.

From our first contact with the home, the qualities of the staff struck us as quite exceptional. Every single member of staff we encountered was not only professional but also compassionate, cheerful, friendly and understanding. This applied just as much to family members as to their care of mum. Having never used a nursing home before, we appreciated the way that processes were clearly explained and staff always took the time to answer any queries we had which was very reassuring at a difficult time.

My mother was in this Home for 17 years - the longest stay of any resident by far. In all that time she was treated extremely well and the staff were very friendly to her and tolerant of her occasional bad moods. The treatment of wounds was exemplary, and she was given full access to excellent care and treatment. The staff were all very kind and considerate, and the senior nurses in particular made certain that everything was done to make her stay as comfortable as possible. Sadly, Mum died in January of this year but the staff were simply wonderful about the 'end of life' management and they could not have been more helpful to the family nor more caring to Mum in her final hours and days. It was clear that the staff really loved Mum and would do anything to help her and to ease her suffering. I would completely and totally recommend this Home to anyone seeking accommodation for a relative.

In the short time I have been a visitor I found everyone so helpful and kind. The rooms are kept so clean some of the rooms have wonderful views across to the sea. The gardens are kept very well and those who are able to sit out have something to look at. Once again, a big thank you to all at Hythe View.