Saltwood Care Centre is located on Tanners Hill, Hythe just a short walk from the shops and facilities of the High Street.
Recent extensions and refurbishments to the building, the latest completed in 2016, have created a delightfully spacious and airy environment in which to live, whether that be on a short or long-term basis.
The staff team, under the leadership of Naomi Dickson are passionate about the caring service provided and are committed to providing the very best care for all of their residents.
All meals are nutritionally balanced and freshly prepared by the chef and his team using local ingredients wherever possible with varied menu choices available daily.
Saltwood Care Centre enjoys wonderful sea views and is set within beautiful grounds with patio areas that are accessible for residents to enjoy.
Saltwood Care Centre offers single occupancy accommodation in spacious and well-appointed rooms, the majority enjoying en-suite facilities or wet rooms.
A wide range of therapeutic and leisure activities are provided for all residents who wish to take part. They also regularly hold events to which families and friends are welcomed as well as providing special entertainment from outside organisations.
Group: Hythe Care Homes Ltd
Person in charge: Naomi Dickson (Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 68 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Cancer Care • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 50+.
Single Rooms: 68
Rooms with ensuite WC: 53
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Saltwood Care Centre is located in Tanners Hill, just a short walk from the Waitrose roundabout on the A259 in Hythe.
Visiting:
Saltwood Care Centre welcomes visitors at any time.
Parking:
Ample parking is available in the home's car park as well as unrestricted parking in Tanners Hill.
Latest Care Quality Commission* Report on Saltwood Care Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.2 (maximum of 10) for Saltwood Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Saltwood Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.514 for Saltwood Care Centre is calculated as follows: ( (79 Excellents x 5) + (60 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 144 Ratings = 4.514
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.735 Points relating to the number of positive Reviews for Saltwood Care Centre is based on 10 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 10 Reviews ÷ 13.6 Target = 0.735
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Saltwood Care Centre has a Review Score of 9.2 (9.249) from 12 Reviews
Review submitted from a Postal Card by N D (Daughter of Resident) on Thursday 22 March 2018. Relates to January 2018.
My mother's previous care home experience was awful and I had almost given up hope of finding a place where I could relax knowing she was well cared for. Saltwood Care Centre has met this need. They are really caring, thoughtful and pre-emptive. Nothing is too much trouble. They have a good stimulating programme of events and include relatives in monthly tea parties. But relatives are welcome at any time anyway. Their food is the best I've seen anywhere. The current manageress and deputy are inspirational and lead a good team.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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Review submitted from a Postal Card by Brian D (Husband of Resident) on Wednesday 7 March 2018. Relates to February 2018.
Good atmosphere, management and staff very caring and approachable. Also, they go the extra mile for all resident's birthdays, etc. Nurse always on hand, so I feel happy with my wife's care.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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Review submitted from a Postal Card by W C (Son-in-law of Resident) on Wednesday 17 January 2018. Relates to December 2017.
Since the change in the Manager at Saltwood Care Centre, the family has noticed a step change all to the good of the home, its occupants and staff. Together with a new activities coordinator, the atmosphere and environment has to be praised. The Christmas celebrations as an example were a joy to be part of and see the happiness abound. Well done and congratulations.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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Review submitted from a Postal Card by L C (Son-in-law of Resident) on Wednesday 17 January 2018. Relates to December 2017.
Since my mother in law came into Saltwood Care home in September 2017, all the family have visited her on a regular basis. She would be the first to admit she hasn't been the easiest resident to deal with but we can only say how impressed we have been with the loving care shown by everyone towards her. We should like to thank you and wish you all a healthy and happy New Year.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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Review submitted from a Website Submission by Heather G (Friend of Resident) on Wednesday 20 December 2017. Relates to December 2017.
What a splendid afternoon tea served to us all and, all whilst listening to an accordion player playing Christmas and by bygone songs. This was fabulous and what great
Chefs they have, with homemade crunchies, a real treat. Thank you very much.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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Review submitted from a Postal Card by David P (Uncle of Resident) on Thursday 30 November 2017. Relates to November 2017.
Since putting my uncle in the care of Saltwood Care Centre I can find no fault. he is happy and well looked after and I compliment the staff and management on this.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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Review submitted from a Postal Card by C H (Daughter of Resident) on Thursday 16 November 2017. Relates to October 2017.
My mother is a very reluctant resident of a care home, having lived at home until she was 101. The staff have been very kind and caring in trying to help her feel settled and happy. She is encouraged to participate in activities organised every afternoon, these are held in a lovely conservatory.
The food is excellent, well presented and served in a tastefully decorated dining room, which makes the residents feel valued. The family all feel we have made the right choice for mum.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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Review submitted from a Postal Card by Lorraine A (Daughter of Resident) on Thursday 16 November 2017. Relates to November 2017.
Saltwood has been wonderful where my mother has been concerned. The look after her very well and if we have any concerns as a family they are on it straight away.
The staff are very helpful and friendly and I could not wish for a better place for my mother.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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Review submitted from a Postal Card by D W (Husband of Resident) on Friday 27 October 2017. Relates to October 2017.
This is a well-run establishment with happy and helpful staff.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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Review submitted from a Postal Card by Jacqueline W (Resident) on Friday 27 October 2017. Relates to October 2017.
After 5 months of living at Saltwood, I think I am well qualified to make comments about Saltwood.
We have activities every weekday, fundraising efforts both for our home and others.
The food covers a very wide range in vegetarian.
The gardens are beautiful and a delight to sit in when the weather is appropriate.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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Review submitted from a Postal Card by Kath B (Resident) on Tuesday 23 August 2016. Relates to August 2016.
I came here from the hospital and I asked to stay here because I quite liked it, The staff are nice. The food is good, well for my tastes. I don't know about the other residents.
How likely would you be to recommend Saltwood Care Centre? Likely
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Review submitted from a Postal Card by P W (Daughter of Resident) on Friday 8 January 2016. Relates to December 2015.
Mother was in assessment unit. Care and attention first class to my mother. Can not thank them enough for the dignity shown in her last days of life.
How likely would you be to recommend Saltwood Care Centre? Extremely Likely
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There are currently no awards/recognitions posted yet for Saltwood Care Centre
There are currently no Care Home Idol entrants who have performed at Saltwood Care Centre