Saltwood Care Centre

Saltwood Care Centre has been brilliant at settling my father-in-law in, making him feel at home. When we visit, we get a lovely greeting from the amazing receptionist to the staff who care for him. Dad is always very clean and his room spotless. The actual home is always pristine with no "old" person smell. Thank you to all who care for him, as we do not have to worry about his well-being at all.

On my arrival at Saltwood Care home, it was a shock to the system. I didn't know what to expect or what was expected of me, it was a pleasant surprise. I found the staff to be extremely helpful, and they helped me to settle in. Nothing was too much, and that remains in peace today. I had envisioned that the home would be run on the lines of a prison. I was totally wrong. It's a very relaxed atmosphere, even though staff have to deal with some very difficult residents; they are always very professional.

The staff all seem very nice and he feels safe in their care. My dad always said he didn't want to go into a care home but when it was impossible for him to stay at home but he is very happy, settled and cared for.

I had a lovely week at the Saltwood Care Centre. The staff were so welcoming and helped me in my recuperation after a total hip replacement. I am going home today and will miss all the lovely people - both staff and residents.

My mum came to Saltwood Care Centre for end of life care. Both Mum and other family members were treated with respect and compassion at all times, by all members of the wonderful staff. We received regular communications from the home, and any queries we raised, were swiftly answered. Knowing that Mum was in a peaceful place, receiving compassionate, professional care helped all of us through this really difficult time. I cannot thank all the staff at Saltwood enough for their care, compassion, support and dedication during the time my mum was with them.

I have only praise for Saltwood Care Centre. My mother spent two and a half years at the centre before passing away in January 2021. Everyone at the home could not do enough for Mum. The kindness, love and care that "every" member of staff gave to her were exemplary. Everything from the cleanliness of the centre to the food is of a very high standard.

Was in isolations, so could not use facilities if available.

My husband entered Saltwood Care Centre for end of life care. Both he and I were treated with gentle kindness and compassion at all times, all had time for us. One nurse, in particular, gave precious time for conversations with my husband about their shared passion for music and playing saxophone. I was 'kept in the loop' about his condition, my questions answered sympathetically, knowing he was in this peaceful place at this time has helped me to cope with his last days. A big thank you for support and dedication from all concerned.

During a long stay at Saltwood Care Centre, my wife was treated with loving care by all the staff. Management were always approachable.

I cannot praise highly enough the care given to my father at Saltwood Care Centre during the four and a half years. He was a resident there. The visits he had from several volunteers cheered him up no end and the staff gave him all the care and attention he needed. The kindness and compassion shown to the family in the last days of his life were exceptional. Thank you, all of you.

Attention by the staff is very good, keep a lookout at all times for patients friendly and polite. Satisfied with the care and attention I received. Would recommend to friends.

Thank you.

Saltwood Care Centre provided a loving, happy and musical environment for a relative in his final months. He could not have been cared for better, the staff took over the role of a caring family to him. We are incredibly grateful for all they did for him.

The only issue was no information given in case of fire. Otherwise, my stay was very good and the staff were great.

My husband was at Saltwood Care Centre, receiving palliative care. The centre was beyond my expectations. The care was wonderful, staff helpful, caring and compassionate in an awful situation for my family. They made every effort to help us as well as my husband. Truly dedicated staff where nothing was too much trouble. Will forever be grateful to them for all they have done.

Good staff who are friendly and informative. Good communication and levels of care.

My mother was transferred to Saltwood Care Centre for end of life care. The staff were extremely helpful and considerate from the moment of first contact. Although my mother's stay ended up being quite short, the care and treatment she received was superb. Mum was treated with the utmost respect and dignity, in a lovely room - spending her last days in a peaceful and tranquil atmosphere.

A fantastic care home. They treated my father, who had dementia, with great care, affection and dignity. They were able to give him a new lease of life within his final years and we couldn't have been happier with the care they provided.

Thank you.

Saltwood Care Centre has been my Mother’s home for the last five years. She has had the best quality of care there is to be had in any similar facility. The nursing staff and carers have been very professional and sympathetic in all situations. We have been extremely happy with the care she has had while at Saltwood. Thank you.