Saltwood Care Centre

Tanners Hill, Hythe CT21 5UQ
Review Us
9.7 81 Reviews
  • Saltwood Care Centre, Hythe
Saltwood Care Centre is located on Tanners Hill, Hythe just a short walk from the shops and facilities of the High Street.

Recent extensions and refurbishments to the building, the latest completed in 2016, have created a delightfully spacious and airy environment in which to live, whether that be on a short or long-term basis.

The staff team are passionate about the caring service provided and are committed to providing the very best care for all of their residents.

All meals are nutritionally balanced and freshly prepared by the chef and the team using local ingredients wherever possible with varied menu choices available daily.

Saltwood Care Centre enjoys wonderful sea views and is set within beautiful grounds with patio areas that are accessible for residents to enjoy.

Saltwood Care Centre offers single occupancy accommodation in spacious and well-appointed rooms, the majority enjoying en-suite facilities or wet rooms.

A wide range of therapeutic and leisure activities are provided for all residents who wish to take part. They also regularly hold events to which families and friends are welcomed as well as providing special entertainment from outside organisations.

Care Provided by Saltwood Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1800 – £1870
  • Self-Funded Residential Dementia Care: £1800 – £1870
  • Self-Funded Nursing Care: £1800 – £1870
  • Self-Funded Nursing Dementia Care: £1800 – £1870
  • RESPITE Self-Funded Residential Care: £1870 – £1870
  • RESPITE Self-Funded Residential Dementia Care: £1870 – £1870
  • RESPITE Self-Funded Nursing Care: £1870 – £1870
  • RESPITE Self-Funded Nursing Dementia Care: £1870 – £1870

Fees are dependent on care needs assessment, please contact the home to discuss Fees.

The price(s) shown are provided by the care home. Contact Saltwood Care Centre for full pricing details and T&Cs.

Contact Saltwood Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Saltwood Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sophie Betts (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • Saltwood Care Centre welcomes visitors at any time.

Parking

  • Ample parking is available in the home's car park as well as unrestricted parking in Tanners Hill.

9.7

Saltwood Care Centre has a Review Score of 9.7 (9.670) out of 10, based on 26 reviews in the last 2 years.
Over all time Saltwood Care Centre has 81 reviews.

Overall Experience
  • 58
  • 19
  • 3
  • 1
  • 0
Date Published
  • 81
  • 7
  • 13
  • 26
  • 55
Reviewer Connection to Saltwood Care Centre
  • 32
  • 12
  • 9
  • 8
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from P W (Daughter of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother was in assessment unit. Care and attention first class to my mother. Can not thank them enough for the dignity shown in her last days of life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Saltwood Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.670 for Saltwood Care Centre is calculated as follows: ( (229 Excellents x 5) + (50 Goods x 4) + (22 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 303 Ratings = 4.67
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Saltwood Care Centre is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (5)

Sophie

Sophie Betts

Job Title: Registered Manager Joined: 2022

Hi, My name is Sophie and I am the Registered Manager here at Saltwood Care Centre.


I have worked in the healthcare sector since 2008, I have worked in various different roles and developed my skills along my journey. I have worked for both private and public health providers.


I worked previously as a home manager and have supported a range of needs throughout my career including specialist Dementia and nursing care. I have gained qualifications such as my NVQ 5 in management & leadership.


I am passionate about delivering a high standard of care and making a difference in people's lives. For any person, family member or loved one, choosing a care home can be understandably difficult and I aim to make the transition as smooth as possible with care and understanding to all involved.


Sophie leads her team by example – being open, honest, and passionate about providing the best person-centred care for all residents. Sophie takes pride in her work, always giving her best and ensuring that Saltwood Care Centre is a special place for residents, their families, and the team at Saltwood.

Maria Theresa

Maria Theresa Guerzon

Job Title: Deputy Manager Joined: 2023

My name is Maria Theresa Guerzon. My family and friends call me Terri but Maria at work. I have been working in the UK care industry for almost 21 years.


I completed my degree in Bachelor of Science in Biology and Bachelor of Science in Nursing in Philippine Universities. I started working in England as a Senior Health Care Assistant, passed my Nursing adaptation and registered as a nurse in 2006. I completed my nursing adaptation at Philbeach Care Centre, which is now called Saltwood Care Centre. I studied further At Christ Church University and completed Leadership courses.?


I worked in different care settings as a nurse, agency nurse, clinical lead and Deputy Manager. This enabled me to gain a wealth of knowledge and experience and provided me with the tools to ensure that residents receive the very best care.? I love music. For me, music itself is healing. Sometimes patients call me “the singing nurse.” ?I am honoured to be part of the Integrum Care Group and to work alongside a great team at Saltwood Care Centre.

Natasha

Natasha Jarvis

Job Title: Relations Experience Manager

I Joined SCC as a receptionist in Nov 2020, in the middle of the Covid lockdown, previously working in guest services.


Both my husband and sister work within the company and I was very aware of the effect covid was having within the care home industry and really wanted to help. My intention was to return to my old job but here I am over 3 years later and now a resident experience manager.


I have always had a great relationship with our resident's families and now I get to spend time with the residents too. I look after the domestic team, catering and reception. I also support The Home Manager, Sophie as much as possible. Sophie and I work very well together and enjoy a fantastic working relationship. Saltwood has a great team, and I am very proud of them daily.

Linda

Linda Writer

Job Title: Receptionist Joined: 2023

My name is Linda Writer, I am originally from Ivory Coast in West Africa.


I have been working as a receptionist for Saltwood Care Centre since the 1st of June 2023.


My responsibilities include welcoming visitors and assisting with administrative duties as requested.


I previously worked as a dispenser for a local Chemist for 10 years.


I have worked with the public for over 20 years, and I enjoy helping and serving others.

Hayley

Hayley McLachlan

Job Title: Administrator Joined: 2023

Hayley joined Saltwood Care Centre in March 2023 as the Home Administrator.


Her role is a key function to support the Home Manager and all members of staff which she does by managing the home administration efficiently. Amongst many duties, Hayley’s role incorporates overseeing staffing, rotas, recruitment and the onboarding of new members of staff.


Before joining Saltwood, Hayley worked in Care for 3 years. This is where she gained a good understanding of the care industry and where she found her passion for helping people by ensuring they receive a high level of care and support.


With over 25 years of previous experience as a Sales Manager for a large Insurance & Holiday company, an Office Manager for a manufacturing company and a Receptionist for a Doctors Surgery, Hayley offers a wealth of experience to Saltwood with knowledge in sales, quality assurance, project management, risk assessment, customer services and all forms of staff management.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Saltwood Care Centre to verify any information. View our terms and conditions. Saltwood Care Centre has an Enhanced Service - more info.