






Saltwood Care Centre is located on Tanners Hill, Hythe just a short walk from the shops and facilities of the High Street.
Extensions and refurbishments to the building, have created a delightfully spacious and airy environment in which to live, whether that be on a short or long-term basis.
The staff team are passionate about the caring service provided and are committed to providing the very best care for all of their...
Care Provided by Saltwood Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on care needs assessment, please contact the home to discuss Fees.
The price(s) shown are provided by the care home. Contact Saltwood Care Centre for full pricing details and T&Cs.
Contact Saltwood Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Integrum Care Group
- Private Owned
Person in charge
- Sophie Betts (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (7)
Visiting
- Saltwood Care Centre welcomes visitors at any time.
Parking
- Ample parking is available in the home's car park as well as unrestricted parking in Tanners Hill.
Saltwood Care Centre Reviews (82)
Saltwood Care Centre has a Review Score of 9.7 (9.665) out of 10, based on 21 reviews in the last 2 years.
Over all time Saltwood Care Centre has 82 reviews.
All the staff are very friendly and caring and thoughtful. She always looked nice and her clothes clean. Everyone always says good morning with a smile. This is a very good home. The food is great. She always ate her food and she enjoyed her food.
Excellent and friendly service from the first phone call. My father went for respite and he said the best part was the staff. All the staff were kind and welcoming and nothing was too much trouble ever. I was really impressed with the care my father received during his time there. I would recommend Saltwood Care Centre to anyone thinking of using it.
The kitchen produces good meals and the activities staff are enthusiastic and put a great deal of effort into organising imaginative events and experiences for residents.
Based on our daily visits, we are pleased to say that all the nursing staff are excellent, as are the vast majority of the carers (although there are one or two who, we feel, fall somewhat short of the high standards of caring and kindness that we would expect of a care home like Saltwood Care Centre). Although in principle the staffing level is the same at weekends as it is on weekdays, it is our impression that Saltwood Care Centre is somewhat less well organised at weekends. We cannot comment on the night staff, as we did not encounter them.
She passed away peacefully in Saltwood and the nurses on duty were so caring both to my mum and to the family.
I am very impressed with the care centre at all levels and feel that she is in a safe and caring environment.
All the staff are approachable and I get constant feedback about her care.
I had my first holiday in six years and felt totally sure that she was being well cared for.
They go the extra mile.
So a big thank you for caring for my mum and for me. A special Thanks to a member of staff in housekeeping who always has a smile and nothing I ask her is ever too much trouble...Mum really likes her!
Positive:
Kind, friendly staff. Beautiful setting.
Areas for improvement:
General communications with family!Need to provide a guide for service users/family to explain what is and isn't available (eg, bring your own wheelchair, label your clothes or else laundry lose them, bring in supermarket meals for staff to prepare, the family might need to organise eg physio)
Give resident autonomy to decide if they want to see GP outside the planned day of the week.
Ensure call bells are working and responded to.
Improve comms with family - inform them about medical situation and responses.
Improve housekeeping - tissues and dust bunnies under beds.
On balance: staff lovely, but management needs to tighten up on lots of areas.
While I can't fault individuals, I could have put my mother into a luxury hotel for 10 days for a lower price, she would have received a better quality of life and we could have bought in extra services.
Dear Cressida
I am sorry to hear about your mothers disappointing stay with us recently. We really appreciate your feedback raising these issues and hope you will give us a chance to put things right. As you raise many issues, I would like to comment on each point you raise so that people get a...
All the carers took their time with me to make sure I was comfortable.
Thank you.
Food and drink content good but meal was sometimes delayed, impacting or organising visiting times/outings. Guests meals could be better managed. Overall an excellent experience which helped us all through a very difficult time. Thank you to everyone at Saltwood.
I can't recommend Saltwood Care Centre highly enough for the care they took of mum for the last nine months of her life. She couldn't have been treated with more patience, tenderness or compassion. Everything about the call centre was outstanding including the amazing varied entertainment. I am thankful mum was able to spend the last days of her almost 102 years being looked after by the wonderful staff in such a loving environment.
Our mother was 101 when she had to go into care. She was not able to walk or dress herself and her eyesight was very poor. She suffered from extreme anxiety and was depressed. She was a difficult resident but the staff were always very helpful and caring. She hated being on her own so they always made sure she was in the company of a carer or other residents.
My mother's previous care home experience was awful and I had almost given up hope of finding a place where I could relax knowing she was well cared for. Saltwood Care Centre has met this need. They are really caring, thoughtful and pre-emptive. Nothing is too much trouble. They have a good stimulating programme of events and include relatives in monthly tea parties. But relatives are welcome at any time anyway. Their food is the best I've seen anywhere. The current manageress and deputy are inspirational and lead a good team.
Since my mother in law came into Saltwood Care home in September 2017, all the family have visited her on a regular basis. She would be the first to admit she hasn't been the easiest resident to deal with but we can only say how impressed we have been with the loving care shown by everyone towards her. We should like to thank you and wish you all a healthy and happy New Year.
Since the change in the Manager at Saltwood Care Centre, the family has noticed a step change all to the good of the home, its occupants and staff. Together with a new activities coordinator, the atmosphere and environment has to be praised. The Christmas celebrations as an example were a joy to be part of and see the happiness abound. Well done and congratulations.
Chefs they have, with homemade crunchies, a real treat. Thank you very much.
Since putting my uncle in the care of Saltwood Care Centre I can find no fault. he is happy and well looked after and I compliment the staff and management on this.
The food is excellent, well presented and served in a tastefully decorated dining room, which makes the residents feel valued. The family all feel we have made the right choice for mum.
The staff are very helpful and friendly and I could not wish for a better place for my mother.
We have activities every weekday, fundraising efforts both for our home and others.
The food covers a very wide range in vegetarian.
The gardens are beautiful and a delight to sit in when the weather is appropriate.
This is a well-run establishment with happy and helpful staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 21 Jul 2025
There are no upcoming events for Saltwood Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Saltwood Care Centre.
Accreditations
There are no accreditations posted yet for Saltwood Care Centre.
Meet the Team (5)

Hi, My name is Sophie and I am the Registered Manager here at Saltwood Care Centre.
I have worked in the healthcare sector since 2008, I have worked in various different roles and developed my skills along my journey. I have worked for both private and public health providers.
I worked previously as a home manager and have supported a range of needs throughout my career including specialist Dementia and nursing care. I have gained qualifications such as my NVQ 5 in management & leadership.
I am passionate about delivering a high standard of care and making a difference in people's lives. For any person, family member or loved one, choosing a care home can be understandably difficult and I aim to make the transition as smooth as possible with care and understanding to all involved.
Sophie leads her team by example – being open, honest, and passionate about providing the best person-centred care for all residents. Sophie takes pride in her work, always giving her best and ensuring that Saltwood Care Centre is a special place for residents, their families, and the team at Saltwood.

My name is Maria Theresa Guerzon. My family and friends call me Terri but Maria at work. I have been working in the UK care industry for almost 21 years.
I completed my degree in Bachelor of Science in Biology and Bachelor of Science in Nursing in Philippine Universities. I started working in England as a Senior Health Care Assistant, passed my Nursing adaptation and registered as a nurse in 2006. I completed my nursing adaptation at Philbeach Care Centre, which is now called Saltwood Care Centre. I studied further At Christ Church University and completed Leadership courses.?
I worked in different care settings as a nurse, agency nurse, clinical lead and Deputy Manager. This enabled me to gain a wealth of knowledge and experience and provided me with the tools to ensure that residents receive the very best care.? I love music. For me, music itself is healing. Sometimes patients call me “the singing nurse.” ?I am honoured to be part of the Integrum Care Group and to work alongside a great team at Saltwood Care Centre.

I Joined SCC as a receptionist in Nov 2020, in the middle of the Covid lockdown, previously working in guest services.
Both my husband and sister work within the company and I was very aware of the effect covid was having within the care home industry and really wanted to help. My intention was to return to my old job but here I am over 3 years later and now a resident experience manager.
I have always had a great relationship with our resident's families and now I get to spend time with the residents too. I look after the domestic team, catering and reception. I also support The Home Manager, Sophie as much as possible. Sophie and I work very well together and enjoy a fantastic working relationship. Saltwood has a great team, and I am very proud of them daily.

My name is Linda Writer, I am originally from Ivory Coast in West Africa.
I have been working as a receptionist for Saltwood Care Centre since the 1st of June 2023.
My responsibilities include welcoming visitors and assisting with administrative duties as requested.
I previously worked as a dispenser for a local Chemist for 10 years.
I have worked with the public for over 20 years, and I enjoy helping and serving others.

Hayley joined Saltwood Care Centre in March 2023 as the Home Administrator.
Her role is a key function to support the Home Manager and all members of staff which she does by managing the home administration efficiently. Amongst many duties, Hayley’s role incorporates overseeing staffing, rotas, recruitment and the onboarding of new members of staff.
Before joining Saltwood, Hayley worked in Care for 3 years. This is where she gained a good understanding of the care industry and where she found her passion for helping people by ensuring they receive a high level of care and support.
With over 25 years of previous experience as a Sales Manager for a large Insurance & Holiday company, an Office Manager for a manufacturing company and a Receptionist for a Doctors Surgery, Hayley offers a wealth of experience to Saltwood with knowledge in sales, quality assurance, project management, risk assessment, customer services and all forms of staff management.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Saltwood Care Centre to verify any information. View our terms and conditions. Saltwood Care Centre has an Enhanced Service -more info.