Swanborough House

Swanborough Drive, Brighton BN2 5PH
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9.1 5 Reviews
  • Swanborough House, Brighton
Swanborough House in Brighton is a compassionate, friendly care home.

There are a wide variety of social activities to suit care home residents interests.

Trained staff give people the high quality care and respectful, dignified support they need.

Residents can enjoy tasty meals catered to their special dietary requirements.
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Care Provided by Swanborough House

Primary Care Categories

  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Swanborough House to confirm what's included and get a personalised quote:

Contact Swanborough House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Daisy Fernandez (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 25 to 77

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (35)

Visiting

  • Family and friends are warmly welcome to visit. Visiting hours are 9:00-18:00. Visitors are kindly asked to sign in on arrival and follow health and safety guidance. If you are feeling unwell, please postpone your visit. For any questions or to arrange a special visit, please contact the team.

Parking

  • On site parking is limited, there are nearby street parking spaces for visitors. The team appreciate your understanding and look forward to welcoming you to the home.

Swanborough House Reviews (5)

9.1

Swanborough House has a Review Score of 9.1 (9.075) out of 10, based on 5 reviews in the last 2 years.
Over all time Swanborough House has 5 reviews.

Overall Experience
  • 5
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Date Published
  • 5
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Reviewer Connection to Swanborough House
  • 2
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  • 1
Total of 5, showing 1-5
Review from Jackie D (Sister of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is cared for with compassion, understanding and respect. The staff are very hardworking, committed and professional. My brother's preferences and choices are respected and met, and they listen with any concerns or enquiries I may have. The staff are very friendly welcoming and warm. My brother
is included in all activities he likes to do. He is very well care for and happy. The staff always take the time to converse with my brother and are patient and kind, my brother has an acquired brain injury and is in a wheelchair, non verbal, but has understanding. The staff spend time with him one to one in activities and take him out in the neighbourhood. They email the family every week with an update of my brother's week. Swanborough House is a lovely warm environment. Recently it has been refurbished and looks really lovely. I am very happy with my brother's care there and the hardworking dedicated professional team who work there.
Reply from Daisy Fernandez, Registered Manager at Swanborough HouseThank you so much for your kind and thoughtful feedback . It truly means a lot to our team that your brother feels happy, respected and well cared for. Your words will be shared with the team, who will be very encourage by your appreciation. Thank you again for your continued trust and support .
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Review from M S (Grandmother of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care provided for my Granddaughter at Swanborough House.
Not happy with a particular carer that comes across as a bully which I reported.
Overall happy with everything and the staff especially her Keyworker (Cindy) I like the way she is with my Granddaughter.
Reply from Daisy Fernandez, Registered Manager at Swanborough HouseThank you for taking the time to share your feedback . We are very pleased to hear that you are happy with the care provided at Swanborough House and your kind comments about Cindy and the team, which will be shared to them. We are sorry to hear about your concern and appreciate you raising it. Please be assured that this has been address appropriately through internal process.
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Review from Maxine L (Mother of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is very well cared for and respected by care staff and everyone in the home they handle his difficulties with his behaviour and disability and his acquired brain injury and personality disorder
Reply from Daisy Fernandez, Registered Manager at Swanborough HouseThank you for your kind feedback. It truly means a lot to our team to know your son feels cared for, respected and supported. We understand that everyone's needs are unique and we are committed to providing patient, compassionate care every day. Your feedback encourages us to keep doing what we do.
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Review from Nicola M (Wife of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always so helpful and treat my husband and all the family with care and respect we feel that Allan has the best support he can have. They know us all my name and treat us friends not family.
Reply from Daisy Fernandez, Registered Manager at Swanborough HouseThank you so much for the kind words. We are delighted to hear that Allan is receiving the support he deserve and that you feel welcomed and respected by our team. It means a lot to us that you feel part of our care home family.
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Review from Karen B (Sister of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home, my brother Shaun so happy , living here at swanborough, house and I'm happy knowing his happy and safe, living here. And all the staff are so friendly, kind, and very welcoming, when I come here.amazing care home
Reply from Daisy Fernandez, Registered Manager at Swanborough HouseThank you very much for the kind comments. We are so pleased to hear that your brother is happy and feel safe at Swanborough house . It is also lovely to know that you feel welcomed when you visit . Your feedback means a great deal to our team
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Current Review Score: 9.1 (9.075)

Overview of Review Score

The Review Score of 9.1 (9.075) out of 10 for Swanborough House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.965 for Swanborough House is calculated as follows: ( (56 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 57 Ratings = 4.965
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.11 Points relating to the number of positive Reviews for Swanborough House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 5 Positive Reviews ÷ 8.2 = 0.61
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Swanborough House

What types of Care is Swanborough House registered for?

Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Swanborough House have?

There are 41 Single Rooms.

What are the Facilities & Services at Swanborough House?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swanborough House to the centre of Brighton?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swanborough House to verify any information. View our terms and conditions. Swanborough House has an Enhanced Service - more info.