Swanborough House

Swanborough Drive, Brighton BN2 5PH
Review Us
9.1 5 Reviews
  • Swanborough House, Brighton
Swanborough House in Brighton is a compassionate, friendly care home.

There is a wide variety of social activities to suit care home residents' interests.

Trained staff give people the high quality care and respectful, dignified support they need.

Residents can enjoy tasty meals catered to their special dietary requirements.
Show Swanborough House on the Map

Care Provided by Swanborough House

Primary Care Categories

  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Swanborough House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Swanborough House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Daisy Fernandez (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (35)

Visiting

  • Family and friends are warmly welcome to visit. Visiting hours are 9:00-18:00. Visitors are kindly asked to sign in on arrival and follow health and safety guidance. If you are feeling unwell, please postpone your visit. For any questions or to arrange a special visit, please contact the team.

Parking

  • On site parking is limited, there are nearby street parking spaces for visitors. The team appreciate your understanding and look forward to welcoming you to the home.

Swanborough House Reviews (5)

9.1

Swanborough House has a Review Score of 9.1 (9.075) out of 10, based on 5 reviews in the last 2 years.
Over all time Swanborough House has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 5
  • 5
  • 5
  • 0
Reviewer Connection to Swanborough House
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from Jackie D (Sister of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is cared for with compassion, understanding and respect. The staff are very hardworking, committed and professional. My brother's preferences and choices are respected and met, and they listen with any concerns or enquiries I may have. The staff are very friendly welcoming and warm. My brother
is included in all activities he likes to do. He is very well care for and happy. The staff always take the time to converse with my brother and are patient and kind, my brother has an acquired brain injury and is in a wheelchair, non verbal, but has understanding. The staff spend time with him one to one in activities and take him out in the neighbourhood. They email the family every week with an update of my brother's week. Swanborough House is a lovely warm environment. Recently it has been refurbished and looks really lovely. I am very happy with my brother's care there and the hardworking dedicated professional team who work there.
Reply from Daisy Fernandez, Registered Manager at Swanborough HouseThank you so much for your kind and thoughtful feedback . It truly means a lot to our team that your brother feels happy, respected and well cared for. Your words will be shared with the team, who will be very encourage by your appreciation. Thank you again for your continued trust and support .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Grandmother of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care provided for my Granddaughter at Swanborough House.
Not happy with a particular carer that comes across as a bully which I reported.
Overall happy with everything and the staff especially her Keyworker (Cindy) I like the way she is with my Granddaughter.
Reply from Daisy Fernandez, Registered Manager at Swanborough HouseThank you for taking the time to share your feedback . We are very pleased to hear that you are happy with the care provided at Swanborough House and your kind comments about Cindy and the team, which will be shared to them. We are sorry to hear about your concern and appreciate you raising it. Please be assured that this has been address appropriately through internal process.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maxine L (Mother of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is very well cared for and respected by care staff and everyone in the home they handle his difficulties with his behaviour and disability and his acquired brain injury and personality disorder
Reply from Daisy Fernandez, Registered Manager at Swanborough HouseThank you for your kind feedback. It truly means a lot to our team to know your son feels cared for, respected and supported. We understand that everyone's needs are unique and we are committed to providing patient, compassionate care every day. Your feedback encourages us to keep doing what we do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicola M (Wife of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always so helpful and treat my husband and all the family with care and respect we feel that Allan has the best support he can have. They know us all my name and treat us friends not family.
Reply from Daisy Fernandez, Registered Manager at Swanborough HouseThank you so much for the kind words. We are delighted to hear that Allan is receiving the support he deserve and that you feel welcomed and respected by our team. It means a lot to us that you feel part of our care home family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen B (Sister of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home, my brother Shaun so happy , living here at swanborough, house and I'm happy knowing his happy and safe, living here. And all the staff are so friendly, kind, and very welcoming, when I come here.amazing care home
Reply from Daisy Fernandez, Registered Manager at Swanborough HouseThank you very much for the kind comments. We are so pleased to hear that your brother is happy and feel safe at Swanborough house . It is also lovely to know that you feel welcomed when you visit . Your feedback means a great deal to our team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.075)

Overview of Review Score

The Review Score of 9.1 (9.075) out of 10 for Swanborough House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.965 for Swanborough House is calculated as follows: ( (56 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 57 Ratings = 4.965
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.11 Points relating to the number of positive Reviews for Swanborough House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 5 Positive Reviews ÷ 8.2 = 0.61
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Daisy

Daisy Fernandez

Job Title: Registered Manager Joined: 2012

Daisy Fernandez is the Registered Manager of Swanborough House, Brighton’s specialist acquired brain injury (ABI) residential and rehabilitation service. With more than 20 years of experience in neurorehabilitation and adult social care, Daisy brings a strong blend of clinical expertise, warmth, and steady leadership to the service.


Having worked at Swanborough House for many years, Daisy has developed a deep understanding of the residents, the community, and the unique needs of individuals living with acquired brain injury. Her background as an Occupational Therapist gives her valuable insight into how ABI impacts daily life, independence, and emotional well-being. This clinical foundation shapes her compassionate, person-centred approach, ensuring every resident’s strengths, goals, and personal journey remain central to their care and rehabilitation.


Daisy also holds a Level 5 Diploma in Leadership and Management for Adult Care, enabling her to lead with clarity, empathy, and a strong focus on quality and safety. She fosters a supportive team culture and is committed to continuous improvement across the home.


Under her guidance, Swanborough House continues to thrive as a warm, inclusive environment where residents are empowered to rebuild confidence, regain skills, and live meaningful, fulfilling lives.

Kalule

Kalule Pett

Job Title: Deputy Manager

I am Kalule, and I have worked in the Health and Care sector for over 15 years, specifically in management in ABI, where I have been able to use my knowledge in psychology and sociology to provide intentional outcomes for the people we work with.


Within my role, I provide operational leadership, compliance delivery, and team development across the home. This is guided by a strong team of professionals, including Rehabilitation Assistants, a full therapy team, comprising a Physiotherapist, Occupational Therapist, Speech and Language Therapist, and Rehabilitation Assistants. What really guided me to the brain injury was seeing the successful journeys of the people we work with. It’s always a triumph seeing the progress that they make every single day due to their hard work in their rehabilitation, while closely liaising with other professionals in ensuring we deliver a wraparound service for them.


At Swanborough, we are a family that sees each other through the day, going on about our different roles, but working together to ensure the people we are supporting are getting the best care out there. For this reason, we are especially grateful when we get feedback, as it enables change in the right direction or ensures that we continue to do what seems to bring a smile to all our residents and their loved ones. Come and visit and talk to us about your needs, and we shall ensure they are tailored around you.

Frequently Asked Questions about Swanborough House

What types of Care is Swanborough House registered for?

Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Swanborough House have?

There are 41 Single Rooms.

What are the Facilities & Services at Swanborough House?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swanborough House to the centre of Brighton?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swanborough House to verify any information. View our terms and conditions. Swanborough House has an Enhanced Service - more info.