My brother is cared for with compassion, understanding and respect. The staff are very hardworking, committed and professional. My brother's preferences and choices are respected and met, and they listen with any concerns or enquiries I may have. The staff are very friendly welcoming and warm. My
brother is included in all activities he likes to do. He is very well care for and happy. The staff always take the time to converse with my brother and are patient and kind, my brother has an acquired brain injury and is in a wheelchair, non verbal, but has understanding. The staff spend time with him one to one in activities and take him out in the neighbourhood. They email the family every week with an update of my brother's week. Swanborough House is a lovely warm environment. Recently it has been refurbished and looks really lovely. I am very happy with my brother's care there and the hardworking dedicated professional team who work there.
17 March 2026
I am very happy with the care provided for my Granddaughter at Swanborough House.
Not happy with a particular carer that comes across as a bully which I reported.
Overall happy with everything and the staff especially her Keyworker (Cindy) I like the way she is with my Granddaughter.
25 February 2026
My son is very well cared for and respected by care staff and everyone in the home they handle his difficulties with his behaviour and disability and his acquired brain injury and personality disorder
20 February 2026
The staff are always so helpful and treat my husband and all the family with care and respect we feel that Allan has the best support he can have. They know us all my name and treat us friends not family.
29 January 2026
Amazing care home, my brother Shaun so happy , living here at swanborough, house and I'm happy knowing his happy and safe, living here. And all the staff are so friendly, kind, and very welcoming, when I come here.amazing care home
Latest Reviews for Swanborough House
24 March 2026
My brother is cared for with compassion, understanding and respect. The staff are very hardworking, committed and professional. My brother's preferences and choices are respected and met, and they listen with any concerns or enquiries I may have. The staff are very friendly welcoming and warm. My
brother is included in all activities he likes to do. He is very well care for and happy. The staff always take the time to converse with my brother and are patient and kind, my brother has an acquired brain injury and is in a wheelchair, non verbal, but has understanding. The staff spend time with him one to one in activities and take him out in the neighbourhood. They email the family every week with an update of my brother's week. Swanborough House is a lovely warm environment. Recently it has been refurbished and looks really lovely. I am very happy with my brother's care there and the hardworking dedicated professional team who work there.
17 March 2026
I am very happy with the care provided for my Granddaughter at Swanborough House.
Not happy with a particular carer that comes across as a bully which I reported.
Overall happy with everything and the staff especially her Keyworker (Cindy) I like the way she is with my Granddaughter.
25 February 2026
My son is very well cared for and respected by care staff and everyone in the home they handle his difficulties with his behaviour and disability and his acquired brain injury and personality disorder
20 February 2026
The staff are always so helpful and treat my husband and all the family with care and respect we feel that Allan has the best support he can have. They know us all my name and treat us friends not family.
29 January 2026
Amazing care home, my brother Shaun so happy , living here at swanborough, house and I'm happy knowing his happy and safe, living here. And all the staff are so friendly, kind, and very welcoming, when I come here.amazing care home