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Spiro Close, London Road, Pulborough, RH20 1FG
View Full Details of Hillside LodgeLatest Reviews for Hillside Lodge
04 August 2025
Very happy with overall care given to my father. His room and lounge are always clean and tidy. Nice to see a varied menu. Staff very friendly and show personal care to each resident. The new manager seems very motivate and has some excellent ideas. A great addition to the team.
18 July 2025
The care home is wonderful. The staff are very caring and kind, and I feel reassured that my grandpa is being looked after well. He is always presented well. The facilities are very clean and well kept. Nothing is too much trouble for the staff, and they are very understanding. I like how they offer a range of regular activities for residents and families, too. I especially appreciate that they allow us to ring our bring our dogs as this does my granpa good and makes him happy.
04 June 2025
My mother had been at Hillside Lodge for almost five years and sadly passed away. The care she received before she passed and all the time she was a resident was excellent. She was looked after as if she were a family member. When I went to visit my mother, she was always dressed smart, and loved her jewellery. I was always made welcome and offered a drink. So if you are considering Hillsaide, I highly recommend a visit, it's clean, friendly, and it's not long before everyone knows your name and makes you so welcome. Mum enjoyed her stay, including all the activities, having her hair done and the company of other residents.
22 May 2025
Our Friend has received excellent care and attention since she has been a resident for nursing care since November. The staff are attentive and friendly. Keep us updated regularly and always act in a professional manner. The home feels clean friendly and inviting with plenty of meal choices and treats available. Thankyou to all the team for all you do .
19 May 2025
Moving mum in to Hillside Lodge two years ago was an emotional journey, but the care, support and dedication the staff has given mum (and us!) has brought us great comfort knowing that she is getting the best possible care. The staff treat mum as an individual, with dignity and respect. The team leaders ensure we are kept fully appraised of all aspects of mums care, and go above and beyond to ensure those needs are meet. Mum loves her room, which is helped by being able to have some of her personal effects around the room. Just being able to do the simple things with mum - making a cup of coffee, watching TV together, or sitting in the garden, - gives Hillside a lovely 'homely' feel. We have been made to feel so welcomed it has almost become our 'second home'!
15 April 2025
Between January 20th 2023 and January 1st 2025 my beloved oldest sister lived at Hillside Lodge. She was on the sun-lit top floor (yes - the whole roof is skylights - a brilliant design!) which provides specialized, compassionate dementia care. She was initially disoriented but staff were so patient and kind. I live in the USA so particularly appreciated knowing I could call or email and get responses quickly. As a former professional cook she loved the meals! This is a huge compliment to Hillside since, as her other senses (hearing and eyesight) dwindled, my sister retained a great deal of joy in a good hot meal. Even though she had a diagnosis of Alzheimer's (among other issues) her quality of life actually improved once she was under the Hillside care team. She began to enjoy her regular hair appointments and her near constant vertigo and anxiety gradually melted away. There is no place we would rather have had for my sister's last chapter. Thank you Hillside!
14 April 2025
Having witnessed the standards of another care home (beyond awful) and moved my next-of-kin to Hillside I cannot express how grateful I am and how wonderful I think the home is. They have a team of dedicated, professional, kind and caring staff. They keep on top of everything, whether it is the laundry, cleaning or maintenance. The food is also excellent. The home is spacious, airy, bright and has a real "feel-good" atmosphere. The bedrooms are lovely with large, modern adjoining bathrooms. I feel the residents are treated very well and given as much freedom as possible. They are given choices as opposed to being told what to do. I do not feel my next-of-kin could be in a better place and I am very, very happy he is at Hillside.
25 March 2025
My parents are very happy here. All the staff are extremely friendly and always there to help with any concerns. The meals are very good and always a good choice. My Mum needs much more care now and the staff are always at hand to help her with whatever she needs, and always very caring. We are always made to feel welcome by the staff when we go to visit.
09 October 2024
The staff are very helpful. They have made myself and my mum so welcome. If I need advice or help, they are always ready to help. Very happy place. I would be happy to recommend the home.
06 September 2024
I cannot speak highly enough of Hillside Lodge. My mother has had to go into care, and it's not something she was happy about at all. The staff in Hillside Lodge have been superb in managing this situation- they are very skilled and professional. The care home is spotless and it has a lovely garden. None of us know if we will have to go into care as we get older - if I had to I would choose Hillside Lodge.
25 July 2024
My mother was a resident at Hillside Lodge in Pulborough for just over 7 months until she passed away. During that time myself and my brother visited many times so built up a very positive relationship with the team there. They were, without fail, cheerful, welcoming and keen to update us on our mothers' health and well-being. Although mostly bed-bound my mother was very happy and comfortable at Hillside. They got to know her likes and dislikes and towards the end of her life went above and beyond to make sure she was comfortable and pain-free. She passed away very peacefully which is all you can hope for.
14 May 2024
Always welcomed by friendly staff who always offered compassion, time and care even during the hard times your care never faltered at all, you truly went above and beyond your duty of call. You made her life worthwhile and kept her spirits high until the end, you offered a safe and happy home that means everything. Everyone is always full of smiles and kindness and words are not enough but we really appreciate the love and care given to our beloved friend!
14 May 2024
Our mother has been at Hillside Lodge for almost 2 years. We have the comfort of knowing that she is well looked after, and that we can visit at any time. The staff are professional, friendly and very approachable.
01 May 2024
My husband has been at Hillside for almost 4 years in November. The staff are very good to me as well as my husband. I see him almost every day. He treats it as his him and in fact, he is better now than he was at home. We use the garden if the weather is ok. When the time is right I would like to be in Hillside with him.
25 April 2024
I know my husband is well-looked after at Hillside Lodge. Unfortunately, I can't care for him at home any more, due to his health needs and it was affecting my own health. My husband is constantly monitored and it gives me great comfort knowing that he is safe. The staff are very kind and caring and always greet me when I arrive to see my husband.
24 April 2024
Mum lives at Hillside Lodge Care Home and visiting her recently I found her to be relaxed and happy sitting in the dayroom. The staff are always welcoming, friendly and do provide a good level of care. Empathy is often shown whilst giving attention to detail by Staff, towards residents and relatives. I do not live locally and so when I do visit, the staff provide Mum and I the opportunity to have time alone which I feel provides quality time for Mum and I. Mum does enjoy having her hair done by the regular hairdresser at Hillside. Mum has said the food is very good too at Hillside. Mum is not so keen on taking part in activities but I am aware that there are activities available for the residents. I feel that I am supported by the staff at Hillside Lodge. They are always available to talk to if I need to discuss any matters. I feel reassured and relaxed about Mum's care/environment when leaving Hillside.
24 April 2024
I always find the staff at Hillside very caring and helpful to my dad and also to me. They keep me informed of his care needs and anything they are doing to make him feel comfortable. They are always very friendly and supportive.
24 April 2024
My mum has been in the care home some time now and I admire how the staff look after her. They are so patient and kind she is always clean and well cared for. I couldn’t wish for better care. My mum is treated as an individual person and the needs she requires.
24 April 2024
My husband has been in the home since November 2022 and is now not at all able to talk or do anything for himself, the staff and everybody involved with his care have been wonderful. He is so well looked after that we could not wish for anything better it is a terrible time in my life and the rest of the family I could not cope without the help and care of the home it makes my life liveable. And thank you all.
24 April 2024
My mother has been a resident in the dementia unit at Hillside for over 3 years now. The staff are always aware of her needs and give her care and attention. I am kept informed if there is anything that changes in her health and well-being.
Latest Reviews for Hillside Lodge
04 August 2025
Very happy with overall care given to my father. His room and lounge are always clean and tidy. Nice to see a varied menu. Staff very friendly and show personal care to each resident. The new manager seems very motivate and has some excellent ideas. A great addition to the team.
18 July 2025
The care home is wonderful. The staff are very caring and kind, and I feel reassured that my grandpa is being looked after well. He is always presented well. The facilities are very clean and well kept. Nothing is too much trouble for the staff, and they are very understanding. I like how they offer a range of regular activities for residents and families, too. I especially appreciate that they allow us to ring our bring our dogs as this does my granpa good and makes him happy.
04 June 2025
My mother had been at Hillside Lodge for almost five years and sadly passed away. The care she received before she passed and all the time she was a resident was excellent. She was looked after as if she were a family member. When I went to visit my mother, she was always dressed smart, and loved her jewellery. I was always made welcome and offered a drink. So if you are considering Hillsaide, I highly recommend a visit, it's clean, friendly, and it's not long before everyone knows your name and makes you so welcome. Mum enjoyed her stay, including all the activities, having her hair done and the company of other residents.
22 May 2025
Our Friend has received excellent care and attention since she has been a resident for nursing care since November. The staff are attentive and friendly. Keep us updated regularly and always act in a professional manner. The home feels clean friendly and inviting with plenty of meal choices and treats available. Thankyou to all the team for all you do .
19 May 2025
Moving mum in to Hillside Lodge two years ago was an emotional journey, but the care, support and dedication the staff has given mum (and us!) has brought us great comfort knowing that she is getting the best possible care. The staff treat mum as an individual, with dignity and respect. The team leaders ensure we are kept fully appraised of all aspects of mums care, and go above and beyond to ensure those needs are meet. Mum loves her room, which is helped by being able to have some of her personal effects around the room. Just being able to do the simple things with mum - making a cup of coffee, watching TV together, or sitting in the garden, - gives Hillside a lovely 'homely' feel. We have been made to feel so welcomed it has almost become our 'second home'!
15 April 2025
Between January 20th 2023 and January 1st 2025 my beloved oldest sister lived at Hillside Lodge. She was on the sun-lit top floor (yes - the whole roof is skylights - a brilliant design!) which provides specialized, compassionate dementia care. She was initially disoriented but staff were so patient and kind. I live in the USA so particularly appreciated knowing I could call or email and get responses quickly. As a former professional cook she loved the meals! This is a huge compliment to Hillside since, as her other senses (hearing and eyesight) dwindled, my sister retained a great deal of joy in a good hot meal. Even though she had a diagnosis of Alzheimer's (among other issues) her quality of life actually improved once she was under the Hillside care team. She began to enjoy her regular hair appointments and her near constant vertigo and anxiety gradually melted away. There is no place we would rather have had for my sister's last chapter. Thank you Hillside!
14 April 2025
Having witnessed the standards of another care home (beyond awful) and moved my next-of-kin to Hillside I cannot express how grateful I am and how wonderful I think the home is. They have a team of dedicated, professional, kind and caring staff. They keep on top of everything, whether it is the laundry, cleaning or maintenance. The food is also excellent. The home is spacious, airy, bright and has a real "feel-good" atmosphere. The bedrooms are lovely with large, modern adjoining bathrooms. I feel the residents are treated very well and given as much freedom as possible. They are given choices as opposed to being told what to do. I do not feel my next-of-kin could be in a better place and I am very, very happy he is at Hillside.
25 March 2025
My parents are very happy here. All the staff are extremely friendly and always there to help with any concerns. The meals are very good and always a good choice. My Mum needs much more care now and the staff are always at hand to help her with whatever she needs, and always very caring. We are always made to feel welcome by the staff when we go to visit.
09 October 2024
The staff are very helpful. They have made myself and my mum so welcome. If I need advice or help, they are always ready to help. Very happy place. I would be happy to recommend the home.
06 September 2024
I cannot speak highly enough of Hillside Lodge. My mother has had to go into care, and it's not something she was happy about at all. The staff in Hillside Lodge have been superb in managing this situation- they are very skilled and professional. The care home is spotless and it has a lovely garden. None of us know if we will have to go into care as we get older - if I had to I would choose Hillside Lodge.
25 July 2024
My mother was a resident at Hillside Lodge in Pulborough for just over 7 months until she passed away. During that time myself and my brother visited many times so built up a very positive relationship with the team there. They were, without fail, cheerful, welcoming and keen to update us on our mothers' health and well-being. Although mostly bed-bound my mother was very happy and comfortable at Hillside. They got to know her likes and dislikes and towards the end of her life went above and beyond to make sure she was comfortable and pain-free. She passed away very peacefully which is all you can hope for.
14 May 2024
Always welcomed by friendly staff who always offered compassion, time and care even during the hard times your care never faltered at all, you truly went above and beyond your duty of call. You made her life worthwhile and kept her spirits high until the end, you offered a safe and happy home that means everything. Everyone is always full of smiles and kindness and words are not enough but we really appreciate the love and care given to our beloved friend!
14 May 2024
Our mother has been at Hillside Lodge for almost 2 years. We have the comfort of knowing that she is well looked after, and that we can visit at any time. The staff are professional, friendly and very approachable.
01 May 2024
My husband has been at Hillside for almost 4 years in November. The staff are very good to me as well as my husband. I see him almost every day. He treats it as his him and in fact, he is better now than he was at home. We use the garden if the weather is ok. When the time is right I would like to be in Hillside with him.
25 April 2024
I know my husband is well-looked after at Hillside Lodge. Unfortunately, I can't care for him at home any more, due to his health needs and it was affecting my own health. My husband is constantly monitored and it gives me great comfort knowing that he is safe. The staff are very kind and caring and always greet me when I arrive to see my husband.
24 April 2024
Mum lives at Hillside Lodge Care Home and visiting her recently I found her to be relaxed and happy sitting in the dayroom. The staff are always welcoming, friendly and do provide a good level of care. Empathy is often shown whilst giving attention to detail by Staff, towards residents and relatives. I do not live locally and so when I do visit, the staff provide Mum and I the opportunity to have time alone which I feel provides quality time for Mum and I. Mum does enjoy having her hair done by the regular hairdresser at Hillside. Mum has said the food is very good too at Hillside. Mum is not so keen on taking part in activities but I am aware that there are activities available for the residents. I feel that I am supported by the staff at Hillside Lodge. They are always available to talk to if I need to discuss any matters. I feel reassured and relaxed about Mum's care/environment when leaving Hillside.
24 April 2024
I always find the staff at Hillside very caring and helpful to my dad and also to me. They keep me informed of his care needs and anything they are doing to make him feel comfortable. They are always very friendly and supportive.
24 April 2024
My mum has been in the care home some time now and I admire how the staff look after her. They are so patient and kind she is always clean and well cared for. I couldn’t wish for better care. My mum is treated as an individual person and the needs she requires.
24 April 2024
My husband has been in the home since November 2022 and is now not at all able to talk or do anything for himself, the staff and everybody involved with his care have been wonderful. He is so well looked after that we could not wish for anything better it is a terrible time in my life and the rest of the family I could not cope without the help and care of the home it makes my life liveable. And thank you all.
24 April 2024
My mother has been a resident in the dementia unit at Hillside for over 3 years now. The staff are always aware of her needs and give her care and attention. I am kept informed if there is anything that changes in her health and well-being.