Hillside Lodge

Hillside Lodge received my sister on a respite care package and treated her with such care and kindness. Hillside Lodge a calm and peaceful environment with caring staff where my sister felt very calm and secure. The attention she received to her medical needs was superb. Within hours Hillside staff established she had an untreated UTI and made arrangements for her to be seen by a paralegal. They also prudently refrained from dispensing her BP medication and organised a GP review of all her meds. Not only was their medical care first rate but they also analysed that she needed full-time residential dementia care and undertook all the appropriate transfer and transportation arrangement. Hillside staff have made an enormous contribution to our family by enabling us us to address properly the medical and social care needs of my sister. We are greatly appreciative of their kind and diligent intervention.

This is the second time mum has come to Hillside Lodge for respite care and again we are very happy with the care she received. The home is a clean and calm environment with friendly, attentive staff who really care about their residents. The rooms and common areas are kept clean and tidy with no bad smells and when we came to pick up we found her things all packed and ready. Many thanks to all the staff for such a high level of professionalism and care. Chris & Violet

Knowing mum is happy, safe and well cared for brings comfort to the family.

The staff are friendly and efficient and the home is always open and friendly, welcoming.

The new manager seems very motivate and has some excellent ideas. A great addition to the team.

I like how they offer a range of regular activities for residents and families, too. I especially appreciate that they allow us to ring our bring our dogs as this does my granpa good and makes him happy.

My mother had been at Hillside Lodge for almost five years and sadly passed away. The care she received before she passed and all the time she was a resident was excellent. She was looked after as if she were a family member. When I went to visit my mother, she was always dressed smart, and loved her jewellery. I was always made welcome and offered a drink. So if you are considering Hillsaide, I highly recommend a visit, it's clean, friendly, and it's not long before everyone knows your name and makes you so welcome. Mum enjoyed her stay, including all the activities, having her hair done and the company of other residents.

Our Friend has received excellent care and attention since she has been a resident for nursing care since November. The staff are attentive and friendly. Keep us updated regularly and always act in a professional manner. The home feels clean friendly and inviting with plenty of meal choices and treats available. Thankyou to all the team for all you do .

There is no place we would rather have had for my sister's last chapter. Thank you Hillside!

Having witnessed the standards of another care home (beyond awful) and moved my next-of-kin to Hillside I cannot express how grateful I am and how wonderful I think the home is. They have a team of dedicated, professional, kind and caring staff. They keep on top of everything, whether it is the laundry, cleaning or maintenance. The food is also excellent. The home is spacious, airy, bright and has a real "feel-good" atmosphere. The bedrooms are lovely with large, modern adjoining bathrooms. I feel the residents are treated very well and given as much freedom as possible. They are given choices as opposed to being told what to do. I do not feel my next-of-kin could be in a better place and I am very, very happy he is at Hillside.

My parents are very happy here. All the staff are extremely friendly and always there to help with any concerns. The meals are very good and always a good choice. My Mum needs much more care now and the staff are always at hand to help her with whatever she needs, and always very caring. We are always made to feel welcome by the staff when we go to visit.

The staff are very helpful. They have made myself and my mum so welcome. If I need advice or help, they are always ready to help. Very happy place. I would be happy to recommend the home.

None of us know if we will have to go into care as we get older - if I had to I would choose Hillside Lodge.

My mother was a resident at Hillside Lodge in Pulborough for just over 7 months until she passed away. During that time myself and my brother visited many times so built up a very positive relationship with the team there. They were, without fail, cheerful, welcoming and keen to update us on our mothers' health and well-being. Although mostly bed-bound my mother was very happy and comfortable at Hillside. They got to know her likes and dislikes and towards the end of her life went above and beyond to make sure she was comfortable and pain-free. She passed away very peacefully which is all you can hope for.

Everyone is always full of smiles and kindness and words are not enough but we really appreciate the love and care given to our beloved friend!

Our mother has been at Hillside Lodge for almost 2 years. We have the comfort of knowing that she is well looked after, and that we can visit at any time. The staff are professional, friendly and very approachable.

My husband has been at Hillside for almost 4 years in November. The staff are very good to me as well as my husband. I see him almost every day. He treats it as his him and in fact, he is better now than he was at home. We use the garden if the weather is ok. When the time is right I would like to be in Hillside with him.

I know my husband is well-looked after at Hillside Lodge. Unfortunately, I can't care for him at home any more, due to his health needs and it was affecting my own health. My husband is constantly monitored and it gives me great comfort knowing that he is safe. The staff are very kind and caring and always greet me when I arrive to see my husband.

I feel that I am supported by the staff at Hillside Lodge. They are always available to talk to if I need to discuss any matters. I feel reassured and relaxed about Mum's care/environment when leaving Hillside.

I always find the staff at Hillside very caring and helpful to my dad and also to me. They keep me informed of his care needs and anything they are doing to make him feel comfortable. They are always very friendly and supportive.