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Rustington Hall Station Road Rust, Rustington, Littlehampton, BN16 3AY
View Full Details of Rustington HallLatest Reviews for Rustington Hall
08 August 2025
I would like to say that I am very happy at Rustington Hall. I have found all the staff wonderful. I have nothing critical to say.
21 July 2025
Rustington Hall Care Home has been absolutely wonderful in looking after my father. From the moment he moved in, the staff have been kind, attentive, and genuinely caring. It's clear that they go above and beyond to make residents feel safe, comfortable, and valued. The environment is clean, welcoming, and well-maintained, with a lovely atmosphere that feels more like a home than a facility. My father has settled in well, and it's such a relief to know he is in good hands and surrounded by people who truly care. A big thank you to everyone at Rustington Hall - your dedication means so much to our family.
15 July 2025
My beloved mum was a resident for 8 years, and when she passed in November 2024. I knew I needed to carry on visiting the wonderful staff. Without them it would have felt like another bereavement. They are my extended family. Mum was happy here, she was treated with dignity, respect and love. My family and I are grateful for giving mum a happy, secure and supportive 8 years. Exceptionally clean throughout, varied menus to suit all residents assorted professional entertainment. In my opinion, worthy of 'outstanding'.
02 July 2025
My father is extremely well cared for by all the staff at Rushington Hall. He is very content, the activities rota is organised for residents is very full and varied, and dad has enjoyed joining in when he is able to. The food is nutritious and tasty. I highly recommend this friendly, happy care home.
26 June 2025
Very dignified and respectful, great care and attention to my sisters needs.
24 June 2025
Short visit today - staff excellent and very friendly.
24 June 2025
The staff here are always friendly, supportive and diligent. They look after the residents professionalism and treat them with dignity. The nursing staff are very professional and supportive of the residents families in the decision making in respect of the residents care.
31 January 2025
When my friend came to Rustington Hall he had not been eating, had lost a lot of weight, and was rather poorly. The care and support that has been given by the staff has helped restore his health and well-being. He has settled well and is enjoying his stay.
31 January 2025
I visited my friend over the Christmas period, although I visit every couple of months throughout the year. I have found the staff to be friendly and efficient. My friend loves it there and seems to think it's a hotel. I have always found the home to be spotlessly clean and always welcoming.
22 January 2025
Since admission in August 2024, my friend was treated with kindness and respect together with receiving excellent care for her palliative clinical needs. She made friends, had fun, enjoyed the activities provided while also being able to have quiet time when she wished in her room. At the end of her life she chose to remain at Rustington Hall confident that she would not be alone. I have the utmost respect for the management and staff.
11 October 2024
Excellent individualised care was given to my father. He was acutely grieving when he first moved in. All members of staff - maintenance, cleaners, nurses, kitchen staff, managers and activities coordinators - listen to his needs and facilitated him settling in and finding contentment. As family, we trusted he was safe and happy, being communicated with when required. Throughout his 18 months of care, his care needs were assessed and acted upon promptly e.g. when he needed hoisting. When he reached his end of life, he was cared for with skill, dignity and compassion. The kindness we as family received was exemplary.
09 October 2024
I suppose that I am happy overall. I have no previous experience of a nursing home so did not know what to expect. Initial thoughts were, and still are, that it is a lot of money. Mum being in a nursing home has taken a lot of stress and worry away from us but there always seems to be something we are not happy with. We are not happy with the response times when Mum presses the buzzer, we have had a few issues with that. Sometimes, but not always, there are issues with cleanliness mainly in the bathroom. Mum is picky with food, much of the time the food is ok but sometimes the food that is presented is not at all appetising. I would like to be made more aware of what is going on. Often when members of the family visit we don't see anyone from the home at all. I feel there needs to be someone on Reception for more hours. I have stood outside for 5-10 minutes on more than one occasion. When asked if she is happy Mum says she is not unhappy. She says the staff are very kind to her.
27 September 2024
We are very happy with my mum's care, the carers look after her very well and know her character as well as physical needs. Rustington Hall is a bright and cheerful place to be and there is always lots of activities.
25 September 2024
My family and I can't thank you all enough for all your love and care you all give to our brother. He has been in Rustington Hall for three years and is happy, he joins in most of the activities and loves walking around the garden. We could not have found a better nursing home for him. We thank you all for your support.
23 September 2024
A caring environment for an elderly relative - all staff from all departments contribute to the overall sense of harmony within the home. The cleaning and catering staff should be given a special mention for their outstanding kindness and thoughtfulness towards the residents. My father has nothing but admiration for their unfaltering work ethic.
17 September 2024
Since my Aunt has been a resident at this home she seems a lot healthier and is looked after by the staff. Her personal care has improved. Just wish she would become more involved with the activities that are on offer.
20 August 2024
My mum was a resident at Rustington Hall for the last weeks of her life. The care given to her was faultless - but the thing that impressed me the most was how friendly everyone at Rustington Hall was. As visitors, we the family, were made very welcome and felt reassured that Mum was being well cared for. Without exception the staff all seemed to genuinely care about the residents. Mum (who always enjoyed a chat) was visited frequently by the staff, and on arriving we would often find someone such as the cleaner in her room making sure that she was happy and spending time with her. The nursing care was first class, the meals (cooked on site) were fabulous, and Mum enjoyed that the activities would come to her in her room. Truly above and beyond our expectations.
08 August 2024
The care home is very well run and has great staff and management who have the ability to provide residential or nursing care as needed. Communication is excellent. The reception is well organised and always friendly and very helpful. Nursing care is fabulous with a really competent caring nurse manager. end-of-life care is well planned for and the family is included. The activity program is outstanding with the staff going beyond expectations with regards to getting the residents out of the home for visits. The cleaning is excellent. The home encourages family to stay to eat with the residents but when we have done this we have been disappointed with the quality of the food. There is a large garden which someone has spent time in the past caring for but it looks a bit neglected nowadays. Would I be happy to be a resident here? Definitely.
02 August 2024
A warm welcome is always waiting along with a happy atmosphere. Dad moved there in February 2023, as his needs got greater. I know he is well looked after and cared for. As well as caring for Dad their support is also available for all family members if needed. Residents appear to be content and carers are attentive. Great activities most days that allow residents to come together out of their rooms. Great gardens for a stroll or just to sit and soak up the sun!
19 January 2024
The staff at Rustington Hall care for the whole family, not just the residents. My stepmother spent nearly 2 years as a resident, with my 94-year-old father visiting daily. I do not live locally, and he became a part of the Rustington Hall family, for which I am extremely grateful. Several of the managers and staff have worked there for many years and there is little use of agency carers. Any problems arising are dealt with promptly and help is given to obtain Nursing Funding Care to help with fees. Thank you to you all.
Latest Reviews for Rustington Hall
08 August 2025
I would like to say that I am very happy at Rustington Hall. I have found all the staff wonderful. I have nothing critical to say.
21 July 2025
Rustington Hall Care Home has been absolutely wonderful in looking after my father. From the moment he moved in, the staff have been kind, attentive, and genuinely caring. It's clear that they go above and beyond to make residents feel safe, comfortable, and valued. The environment is clean, welcoming, and well-maintained, with a lovely atmosphere that feels more like a home than a facility. My father has settled in well, and it's such a relief to know he is in good hands and surrounded by people who truly care. A big thank you to everyone at Rustington Hall - your dedication means so much to our family.
15 July 2025
My beloved mum was a resident for 8 years, and when she passed in November 2024. I knew I needed to carry on visiting the wonderful staff. Without them it would have felt like another bereavement. They are my extended family. Mum was happy here, she was treated with dignity, respect and love. My family and I are grateful for giving mum a happy, secure and supportive 8 years. Exceptionally clean throughout, varied menus to suit all residents assorted professional entertainment. In my opinion, worthy of 'outstanding'.
02 July 2025
My father is extremely well cared for by all the staff at Rushington Hall. He is very content, the activities rota is organised for residents is very full and varied, and dad has enjoyed joining in when he is able to. The food is nutritious and tasty. I highly recommend this friendly, happy care home.
26 June 2025
Very dignified and respectful, great care and attention to my sisters needs.
24 June 2025
Short visit today - staff excellent and very friendly.
24 June 2025
The staff here are always friendly, supportive and diligent. They look after the residents professionalism and treat them with dignity. The nursing staff are very professional and supportive of the residents families in the decision making in respect of the residents care.
31 January 2025
When my friend came to Rustington Hall he had not been eating, had lost a lot of weight, and was rather poorly. The care and support that has been given by the staff has helped restore his health and well-being. He has settled well and is enjoying his stay.
31 January 2025
I visited my friend over the Christmas period, although I visit every couple of months throughout the year. I have found the staff to be friendly and efficient. My friend loves it there and seems to think it's a hotel. I have always found the home to be spotlessly clean and always welcoming.
22 January 2025
Since admission in August 2024, my friend was treated with kindness and respect together with receiving excellent care for her palliative clinical needs. She made friends, had fun, enjoyed the activities provided while also being able to have quiet time when she wished in her room. At the end of her life she chose to remain at Rustington Hall confident that she would not be alone. I have the utmost respect for the management and staff.
11 October 2024
Excellent individualised care was given to my father. He was acutely grieving when he first moved in. All members of staff - maintenance, cleaners, nurses, kitchen staff, managers and activities coordinators - listen to his needs and facilitated him settling in and finding contentment. As family, we trusted he was safe and happy, being communicated with when required. Throughout his 18 months of care, his care needs were assessed and acted upon promptly e.g. when he needed hoisting. When he reached his end of life, he was cared for with skill, dignity and compassion. The kindness we as family received was exemplary.
09 October 2024
I suppose that I am happy overall. I have no previous experience of a nursing home so did not know what to expect. Initial thoughts were, and still are, that it is a lot of money. Mum being in a nursing home has taken a lot of stress and worry away from us but there always seems to be something we are not happy with. We are not happy with the response times when Mum presses the buzzer, we have had a few issues with that. Sometimes, but not always, there are issues with cleanliness mainly in the bathroom. Mum is picky with food, much of the time the food is ok but sometimes the food that is presented is not at all appetising. I would like to be made more aware of what is going on. Often when members of the family visit we don't see anyone from the home at all. I feel there needs to be someone on Reception for more hours. I have stood outside for 5-10 minutes on more than one occasion. When asked if she is happy Mum says she is not unhappy. She says the staff are very kind to her.
27 September 2024
We are very happy with my mum's care, the carers look after her very well and know her character as well as physical needs. Rustington Hall is a bright and cheerful place to be and there is always lots of activities.
25 September 2024
My family and I can't thank you all enough for all your love and care you all give to our brother. He has been in Rustington Hall for three years and is happy, he joins in most of the activities and loves walking around the garden. We could not have found a better nursing home for him. We thank you all for your support.
23 September 2024
A caring environment for an elderly relative - all staff from all departments contribute to the overall sense of harmony within the home. The cleaning and catering staff should be given a special mention for their outstanding kindness and thoughtfulness towards the residents. My father has nothing but admiration for their unfaltering work ethic.
17 September 2024
Since my Aunt has been a resident at this home she seems a lot healthier and is looked after by the staff. Her personal care has improved. Just wish she would become more involved with the activities that are on offer.
20 August 2024
My mum was a resident at Rustington Hall for the last weeks of her life. The care given to her was faultless - but the thing that impressed me the most was how friendly everyone at Rustington Hall was. As visitors, we the family, were made very welcome and felt reassured that Mum was being well cared for. Without exception the staff all seemed to genuinely care about the residents. Mum (who always enjoyed a chat) was visited frequently by the staff, and on arriving we would often find someone such as the cleaner in her room making sure that she was happy and spending time with her. The nursing care was first class, the meals (cooked on site) were fabulous, and Mum enjoyed that the activities would come to her in her room. Truly above and beyond our expectations.
08 August 2024
The care home is very well run and has great staff and management who have the ability to provide residential or nursing care as needed. Communication is excellent. The reception is well organised and always friendly and very helpful. Nursing care is fabulous with a really competent caring nurse manager. end-of-life care is well planned for and the family is included. The activity program is outstanding with the staff going beyond expectations with regards to getting the residents out of the home for visits. The cleaning is excellent. The home encourages family to stay to eat with the residents but when we have done this we have been disappointed with the quality of the food. There is a large garden which someone has spent time in the past caring for but it looks a bit neglected nowadays. Would I be happy to be a resident here? Definitely.
02 August 2024
A warm welcome is always waiting along with a happy atmosphere. Dad moved there in February 2023, as his needs got greater. I know he is well looked after and cared for. As well as caring for Dad their support is also available for all family members if needed. Residents appear to be content and carers are attentive. Great activities most days that allow residents to come together out of their rooms. Great gardens for a stroll or just to sit and soak up the sun!
19 January 2024
The staff at Rustington Hall care for the whole family, not just the residents. My stepmother spent nearly 2 years as a resident, with my 94-year-old father visiting daily. I do not live locally, and he became a part of the Rustington Hall family, for which I am extremely grateful. Several of the managers and staff have worked there for many years and there is little use of agency carers. Any problems arising are dealt with promptly and help is given to obtain Nursing Funding Care to help with fees. Thank you to you all.