Rustington Hall

We're using Rustington Hall for respite for my mother following a fall at home. For what has been a very difficult time, Rustington Hall really helped. They are very experienced, calm, professional and effective. The team are kind, empathetic and quick to help. We will be forever grateful.

I have found the staff to always be polite and caring. It's good to see the activities available for residents to join in with if they wish to. I like the fact that you have a quiet room to use if needed. Sometimes when I visit Sue she needs space and a peaceful environment as she struggles to communicate what she wants to say sometimes with too much noise around her. The carers go out of their way to understand her needs and worries, always reassure her.

I am very happy with the care that my mother receives at Rustington Hall. She is cared for very well, is kept safe and all the care team, nurses and management are very kind. There are regular daily activities which are inclusive and varied. A particular benefit for my mother is the inclusion of music which I know she loves and participates in.

Rustington Hall have provided wonderful care for my step-dad who has been a resident for a number of months after a short respite stay. The care and compassion provided by the staff has been amazing; they really do work hard! As a family we are so happy with the care he is receiving.

Since my brother came to the home, I have been extremely pleased in all aspects I have experienced, and am more than satisfied with the way he has been treated. He is not a sociable person so does not take part in activities.

I have been a resident here for over 4 months and would like to say that I have settled in very well. All the staff have been very caring and attentive. Food has been a really good standard. The daily activities provided have been exceptionally good. I think that everybody that has been involved with my care has been very kind and extremely helpful.

I have found all of the staff wonderful. They are all so kind and caring. They do everything to keep the residents happy. There is always something to do. Christmas was amazing. They definitely go the extra mile. I would recommend Rustington Hall without hesitation.

I cannot praise Rustington Hall enough for the care and empathy they show towards my relative.

It is no surprise that they have achieved so many recognitions and awards for their services.

Very caring staff during end of life care for my wife funded by the NHS. Good management team which contributes to the calm atmosphere. It's the little things that make a difference, doves and flowers outside the room during the final days as a code to keep the area peaceful, down to a remembrance notice in the reception area within 30 mins after my wife passed away. All of the care staff are first class, the registered nurses are respectful and very professional while not loosing the personal touch. Everybody treated my wife with the utmost dignity and kindness I knew the reputation of Rustington HaIl and when offered a place I accepted without any hesitation.

Since my sister came to Rustington Hall, all the staff are amazing, caring and supportive of all her needs. She is happy to be at Rustington Hall. Always someone to talk to. We are a family all appreciate all that they do for her. They are all angels.

A lovely nursing home, where our Mum was looked after with care and dignity. Our Dad visited every day, and he, too, was given special treatment. The home is clean and the gardens are lovely. Thank you all.

The staff are all very caring and friendly. However, I feel there needs to be more staff, especially at weekends, to cater for all of the residents' needs.

I would like to say that I am very happy at Rustington Hall. I have found all the staff wonderful. I have nothing critical to say.

Rustington Hall Care Home has been absolutely wonderful in looking after my father. From the moment he moved in, the staff have been kind, attentive, and genuinely caring. It's clear that they go above and beyond to make residents feel safe, comfortable, and valued. The environment is clean, welcoming, and well-maintained, with a lovely atmosphere that feels more like a home than a facility. My father has settled in well, and it's such a relief to know he is in good hands and surrounded by people who truly care. A big thank you to everyone at Rustington Hall - your dedication means so much to our family.

My beloved mum was a resident for 8 years, and when she passed in November 2024. I knew I needed to carry on visiting the wonderful staff. Without them it would have felt like another bereavement. They are my extended family. Mum was happy here, she was treated with dignity, respect and love. My family and I are grateful for giving mum a happy, secure and supportive 8 years. Exceptionally clean throughout, varied menus to suit all residents assorted professional entertainment. In my opinion, worthy of 'outstanding'.

My father is extremely well cared for by all the staff at Rushington Hall. He is very content, the activities rota is organised for residents is very full and varied, and dad has enjoyed joining in when he is able to. The food is nutritious and tasty. I highly recommend this friendly, happy care home.

Very dignified and respectful, great care and attention to my sisters needs.

Short visit today - staff excellent and very friendly.

The staff here are always friendly, supportive and diligent. They look after the residents professionalism and treat them with dignity. The nursing staff are very professional and supportive of the residents families in the decision making in respect of the residents care.