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Care Homes Owned by Littlehampton and Rustington Housing Society

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Littlehampton and Rustington Housing Society
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Littlehampton and Rustington Housing Society Locations (2)

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2 Care Homes and Extra Care Housing owned by Littlehampton and Rustington Housing Society
Rustington Hall

Rustington Hall Station Road Rust, Rustington, Littlehampton BN16 3AY 

9.8 58 reviews
"I am very impressed with the care this home has provided to my relative. At times her health has dipped, and the whole team work hard to…"   Read all 58 reviews
Location Type Care Home

The Littlehampton and Rustington Housing Society Ltd purchased Rustington Hall in 1948 under the guiding hand of Percy Booker. The original hall was established as a residential care home for older people. Between 1964 and 1983 eighty-seven sheltered… Read more about Rustington Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 62 Rooms
  • from £1,485 / week
Oakhurst Gardens

Rustington Hall, Station Road, Rustington, Littlehampton BN16 3AY 

Littlehampton and Rustington Housing Society Reviews (58)

9.8

Littlehampton and Rustington Housing Society has a Group Review Score of 9.8 (9.758) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Littlehampton and Rustington Housing Society must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Littlehampton and Rustington Housing Society
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Review of

Rustington Hall

from Helen G (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff and managers are very welcoming and eager to please, however small the query. My relative had a big birthday this year, and the home pulled out all the stops to give her the best day possible.
The scale of the entertainment programme is amazing and provides enough variety for my relative
to become fully engaged, but with the choice to opt out if she wishes.
She is well cared for, and happy in a home environment.
She is taken to all of her outside appointments, and I receive regular phone calls after these appointments, to keep me up to date on her care.
If there are any problems, the home make contact with me, looking for guidance, or giving reassurance that my relative is OK.
I cannot praise Rustington Hall enough for the care and empathy they show towards my relative.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you for providing such a touching review of our service. At Rustington Hall, we aim to support those within our care to the best of our capabilities, and we are thrilled to hear this has been achieved in the eyes of not only you but also your loved one. We will notify the team of this positive feedback. Many thanks The Team at Rustington Hall.

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Review of

Rustington Hall

from Dennis G (Son-in-law of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very impressed with the care this home has provided to my relative. At times her health has dipped, and the whole team work hard to identify the reason, and work to a positive outcome.
She had a big birthday this year, and they ensured that it was a day that she would remember, and memories were
made.
They have an excellent entertainment team, and programme of events.
We have regularly taken family and friends to see my relative and they all ask how we found such a wonderful place, and if they ever have to go into care, they too want to be at Rustington Hall
It is no surprise that they have achieved so many recognitions and awards for their services.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

On behalf of myself and the team, we wish to provide heartfelt gratitude for the positive review you have taken the time to complete. We are honoured to be able to support you and your loved one with not only care and treatment but with he creation of special moments and positive memories. We will share this feedback with the staff team. Many The Team at Rustington Hall.

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Review of

Rustington Hall

from Martin D (Husband of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring staff during end of life care for my wife funded by the NHS. Good management team which contributes to the calm atmosphere. It's the little things that make a difference, doves and flowers outside the room during the final days as a code to keep the area peaceful, down to a remembrance notice
in the reception area within 30 mins after my wife passed away. All of the care staff are first class, the registered nurses are respectful and very professional while not loosing the personal touch. Everybody treated my wife with the utmost dignity and kindness I knew the reputation of Rustington HaIl and when offered a place I accepted without any hesitation.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you for providing a review of our service and the kind words within your feedback. We will share this submission with the staff team. Many thanks, The Team at Rustington Hall

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Review of

Rustington Hall

from K W (Sister of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my sister came to Rustington Hall, all the staff are amazing, caring and supportive of all her needs. She is happy to be at Rustington Hall. Always someone to talk to. We are a family all appreciate all that they do for her. They are all angels.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

We wish to thank you for providing such as positive review! We will feed this back to the team.Many thanksThe Team at Rustington Hall.

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Review of

Rustington Hall

from Amanda C (Daughter of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely nursing home, where our Mum was looked after with care and dignity. Our Dad visited every day, and he, too, was given special treatment. The home is clean and the gardens are lovely. Thank you all.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you for taking the time to review our service and we are happy to hear that we have met expectations. We will pass on your kind words to the staff team. Many thanks, The Team at Rustington Hall

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Review of

Rustington Hall

from L C (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very caring and friendly. However, I feel there needs to be more staff, especially at weekends, to cater for all of the residents' needs.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you for taking the time to provide kind comments about our staff team and for giving feedback. As always, any suggestions or comments regarding our service are reviewed by the team, and we assure that any and all feedback is discussed to allow us to improve our service. Many thanks, The Staff Team at Rustington Hall.

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Review of

Rustington Hall

from Patricia D (Sister of Resident) assisted by family/friend published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say that I am very happy at Rustington Hall. I have found all the staff wonderful. I have nothing critical to say.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you for taking the time to provide feedback! We thank you for your positive review of our home and are thrilled you are happy with the service and care we provide. Many The Team at Rustington Hall

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Review of

Rustington Hall

from L C (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rustington Hall Care Home has been absolutely wonderful in looking after my father. From the moment he moved in, the staff have been kind, attentive, and genuinely caring. It's clear that they go above and beyond to make residents feel safe, comfortable, and valued. The environment is clean, welcoming,
and well-maintained, with a lovely atmosphere that feels more like a home than a facility. My father has settled in well, and it's such a relief to know he is in good hands and surrounded by people who truly care. A big thank you to everyone at Rustington Hall - your dedication means so much to our family.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

We wish to thank you for taking the time to write a review!These kind words will be shared with the staff team!Many thanksThe Team at Rustington Hall

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Review of

Rustington Hall

from Marian H (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My beloved mum was a resident for 8 years, and when she passed in November 2024. I knew I needed to carry on visiting the wonderful staff. Without them it would have felt like another bereavement. They are my extended family. Mum was happy here, she was treated with dignity, respect and love. My family
and I are grateful for giving mum a happy, secure and supportive 8 years. Exceptionally clean throughout, varied menus to suit all residents assorted professional entertainment. In my opinion, worthy of 'outstanding'.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you very much for taking the time to provide this touching review. We will share this with the staff team and give well-deserved praise. Many thanks, from The Team at Rustington Hall

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Review of

Rustington Hall

from Kim E (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is extremely well cared for by all the staff at Rushington Hall. He is very content, the activities rota is organised for residents is very full and varied, and dad has enjoyed joining in when he is able to. The food is nutritious and tasty. I highly recommend this friendly, happy care home.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you very much for taking the time to submit feedback!we will share your kind comments with the staff team and provide praise where deservedMany thanksThe Team at Rustington Hall

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Review of

Rustington Hall

from Kevin H (Brother of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very dignified and respectful, great care and attention to my sisters needs.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

We wish to thank you for taking the time to review our service.We shall pass your kind comments to the team for well deserved recognition. Many thanksThe Team at Rustington Hall

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Review of

Rustington Hall

from Greg A (Grandson of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Short visit today - staff excellent and very friendly.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you very much for taking the time to review our service!many thanksThe Team at Rustington Hall

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Review of

Rustington Hall

from C H (Son of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are always friendly, supportive and diligent. They look after the residents professionalism and treat them with dignity. The nursing staff are very professional and supportive of the residents families in the decision making in respect of the residents care.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you for the kind review of our service and the comments regarding our team!I will ensure this review is shared and recognition given.Many thanksThe Team at Rustington Hall.

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Review of

Rustington Hall

from Toby O (Friend of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my friend came to Rustington Hall he had not been eating, had lost a lot of weight, and was rather poorly.
The care and support that has been given by the staff has helped restore his health and well-being. He has settled well and is enjoying his stay.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

We wish to thank you for your feedback! We shall pass this on to the staff team and provide well-deserved praise. Many thanks, the Team at Rustington Hall

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Review of

Rustington Hall

from Irene E (Friend of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend over the Christmas period, although I visit every couple of months throughout the year.
I have found the staff to be friendly and efficient.
My friend loves it there and seems to think it's a hotel.
I have always found the home to be spotlessly clean and always welcoming.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

We wish to thank you for your feedback! We shall pass this on to the staff team and provide well-deserved praise. Many thanks, the Team at Rustington Hall.

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Review of

Rustington Hall

from Pauline F (Friend of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since admission in August 2024, my friend was treated with kindness and respect together with receiving excellent care for her palliative clinical needs. She made friends, had fun, enjoyed the activities provided while also being able to have quiet time when she wished in her room.
At the end of her
life she chose to remain at Rustington Hall confident that she would not be alone.
I have the utmost respect for the management and staff.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

We wish to thank you for this review, we are honored to have been chosen to provide care to your loved one. We will pass this heartwarming message to the staff team.
Many thanks, The Team at Rustington Hall.

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Review of

Rustington Hall

from S C (Daughter of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent individualised care was given to my father. He was acutely grieving when he first moved in. All members of staff - maintenance, cleaners, nurses, kitchen staff, managers and activities coordinators - listen to his needs and facilitated him settling in and finding contentment. As family, we
trusted he was safe and happy, being communicated with when required. Throughout his 18 months of care, his care needs were assessed and acted upon promptly e.g. when he needed hoisting. When he reached his end of life, he was cared for with skill, dignity and compassion. The kindness we as family received was exemplary.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

We wish to thank you for your review of our service, all kind comments will be shared with the staff team and commendations given. It is an honour to care for all that come to us and to have feedback such as this is truly wonderful. Many thanks, The Team at Rustington Hall

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Review of

Rustington Hall

from C B (Daughter of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I suppose that I am happy overall. I have no previous experience of a nursing home so did not know what to expect. Initial thoughts were, and still are, that it is a lot of money. Mum being in a nursing home has taken a lot of stress and worry away from us but there always seems to be something we are
not happy with. We are not happy with the response times when Mum presses the buzzer, we have had a few issues with that. Sometimes, but not always, there are issues with cleanliness mainly in the bathroom. Mum is picky with food, much of the time the food is ok but sometimes the food that is presented is not at all appetising. I would like to be made more aware of what is going on. Often when members of the family visit we don't see anyone from the home at all. I feel there needs to be someone on Reception for more hours. I have stood outside for 5-10 minutes on more than one occasion. When asked if she is happy Mum says she is not unhappy. She says the staff are very kind to her.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you for providing a review of our service, be assured that all comments and criteria raised will be discussed and analysed within the team and a plan of action will be devised to further improve our service. Many thanks, The Team at Rustington Hall.

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Review of

Rustington Hall

from K C (Daughter of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with my mum's care, the carers look after her very well and know her character as well as physical needs. Rustington Hall is a bright and cheerful place to be and there is always lots of activities.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you ever so much for the positive review! We shall provide this feedback to the staff team! Many thanks, The Team at Rustington Hall

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Review of

Rustington Hall

from J R (Sister of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family and I can't thank you all enough for all your love and care you all give to our brother. He has been in Rustington Hall for three years and is happy, he joins in most of the activities and loves walking around the garden. We could not have found a better nursing home for him. We thank you
all for your support.
Reply from James Budd, Quality Assurance and Compliance Lead at Rustington Hall

Thank you very much for the review! We shall share this feedback with the team. Many thanks, team at Rustington Hall

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Frequently Asked Questions about Littlehampton and Rustington Housing Society

Costs for care homes owned by Littlehampton and Rustington Housing Society

Average costs per week for care homes owned by Littlehampton and Rustington Housing Society by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Littlehampton and Rustington Housing Society, based on 1 out of 1 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,485
Residential Dementia Care £1,485
Nursing Care £1,760
Nursing Dementia Care £1,760
All Care Types £1,485
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Littlehampton and Rustington Housing Society own?

Littlehampton and Rustington Housing Society own 1 Care Home.

Which Littlehampton and Rustington Housing Society Care Homes have the highest review score?

Rustington Hall has the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Littlehampton and Rustington Housing Society to verify any information. View our terms and conditions.