Care Homes Owned by Littlehampton and Rustington Housing Society in West Sussex

to become fully engaged, but with the choice to opt out if she wishes.
She is well cared for, and happy in a home environment.
She is taken to all of her outside appointments, and I receive regular phone calls after these appointments, to keep me up to date on her care.
If there are any problems, the home make contact with me, looking for guidance, or giving reassurance that my relative is OK.
I cannot praise Rustington Hall enough for the care and empathy they show towards my relative.

made.
They have an excellent entertainment team, and programme of events.
We have regularly taken family and friends to see my relative and they all ask how we found such a wonderful place, and if they ever have to go into care, they too want to be at Rustington Hall
It is no surprise that they have achieved so many recognitions and awards for their services.

in the reception area within 30 mins after my wife passed away. All of the care staff are first class, the registered nurses are respectful and very professional while not loosing the personal touch. Everybody treated my wife with the utmost dignity and kindness I knew the reputation of Rustington HaIl and when offered a place I accepted without any hesitation.

and well-maintained, with a lovely atmosphere that feels more like a home than a facility. My father has settled in well, and it's such a relief to know he is in good hands and surrounded by people who truly care. A big thank you to everyone at Rustington Hall - your dedication means so much to our family.

and I are grateful for giving mum a happy, secure and supportive 8 years. Exceptionally clean throughout, varied menus to suit all residents assorted professional entertainment. In my opinion, worthy of 'outstanding'.

life she chose to remain at Rustington Hall confident that she would not be alone.
I have the utmost respect for the management and staff.

trusted he was safe and happy, being communicated with when required. Throughout his 18 months of care, his care needs were assessed and acted upon promptly e.g. when he needed hoisting. When he reached his end of life, he was cared for with skill, dignity and compassion. The kindness we as family received was exemplary.

not happy with. We are not happy with the response times when Mum presses the buzzer, we have had a few issues with that. Sometimes, but not always, there are issues with cleanliness mainly in the bathroom. Mum is picky with food, much of the time the food is ok but sometimes the food that is presented is not at all appetising. I would like to be made more aware of what is going on. Often when members of the family visit we don't see anyone from the home at all. I feel there needs to be someone on Reception for more hours. I have stood outside for 5-10 minutes on more than one occasion. When asked if she is happy Mum says she is not unhappy. She says the staff are very kind to her.

all for your support.