Submit a Review for Symonds House Nursing Home
Symonds House, 44 Symonds Lane, Linton, Cambridge, CB21 4HY
View Full Details of Symonds House Nursing HomeLatest Reviews for Symonds House Nursing Home
18 August 2025
The staff at Symonds House looked after my father. He is treated with dignity all times, celebrate his birthday every year. His happy and settle.
18 August 2025
Care good, staff very good.
14 August 2025
My husband has now been a resident of Symonds House for over two years. During this time I have found the staff to be most efficient and caring, and always very friendly. The rooms are always spotless and laundry is done daily. The food is very well prepared and with a good variety., meeting my husband's particular needs. I have no hesitation at all in recommending Symonds House and their staff for giving a warm welcome and exemplary care.
12 August 2025
The staff who care for Mum are helpful and kind. Mum does seem to be relaxed and calm. However, Mum does not always understand what is being asked of her, and rather than attempt to communicate in a slightly different way, the instruction tends to be repeated and repeated, which is not really going to get the result. I wonder if some further training for staff on managing residents with dementia would be of use. Unfortunately, I am not always kept up to date with situations by the office. I received notification that Spec Savers were visiting residents in early July, and I was keen for mum to be included. However, I am still waiting to receive an update on whether Mum needs a new glasses prescription or if there are any further concerns relating to her vision.
29 July 2025
Symonds House is a historic building and sorely in need of refurbishment. However all the members of staff, at all levels, are caring, respectful and dedicated. My husband, who has dementia, can be challenging to deal with at times, but the staff seem to be able to calm and reassure him.
25 July 2025
When visiting Symonds House everyone, staff & residents, seem happy and relaxed. Staff are approachable, rooms clean, food is served at specific times and my relatives medical needs are met. It is an old building but utilised well. There are activities taking place and staff can't do enough for residents or family. When visiting we are always offered refreshments.
25 July 2025
My experience of Symonds House Nursing Home is an extremely positive one. The staff are amazing. They are friendly and approachable and meet the needs of my Aunt. She is happy in her environment and the rooms are kept spotless. As a family we cannot ask for more. Her medical needs are also met which is so appreciated by us as a family.
23 July 2025
When my father first went to symonds house there were a lot more staff to for fill his needs but I feel with the lack of staff. That are there now I worry his needs are not being meet anymore. Residents are left alone alot more than they should we're anything could happen. We are seriously considering moving dad.
05 September 2024
Plenty of staff on duty. Everybody is helpful and professional. The staff are polite and seem happy to help.
30 August 2024
My mum was admitted to Symonds House Linton for respite care from the hospital, I am so pleased she was, she had 1 to 1 care 24 hours a day which was extended to 2 weeks as she did not make the progress that had been hoped for. The staff have been exceptional not only caring for Mum but also making sure the extended family are okay. Always had time for a chat when it was needed. Sadly, Mum is now on end-of-life care. She is pain-free, clean, happy and comfortable. The building may not be the prettiest but the care by far makes up for that. Thank you all at Symonds House, you are all doing an amazing job.
29 July 2024
I have to be honest, Symonds House is not pretty on the inside. This is the only negative thing I can say about the home. My mother-in-law is receiving respite care and is being looked after with an abundance of care and compassion. Every single carer and nurse has been so kind to Mum but also extends this to her large family. We are always greeted with a smile and an update on her condition and usually asked if we would like a cuppa! Please don't judge Symonds house on appearance alone, the care given is exemplary and we all know which is most important.
30 May 2024
My mother had five falls in total in this home, none ever witnessed, always told she had been found on the floor, one fall resulting in a fractured pelvis. This fall was never reported to safeguarding but my mother was charged for extra care as they didn’t have enough staff to look after her one on one. The staff shortages were never reported to the QCQ for that time. The next fall resulted in a broken hip again, nobody saw the fall but they picked her up and put her in bed. Ten hours later she was finally taken to the hospital where she ended up having palliative surgery and will never walk again. Several times we reported the cleanliness of my mother's room this unfortunately never changed.
12 July 2023
If you are in the unfortunate position of looking for a care home for your loved one, then I would highly recommend Symonds House. My nan was loved and cared for while she was there; it was so comforting. Thank you all at the home.
12 July 2023
My mother was admitted from the hospital only four weeks before she passed. I am so glad her last weeks were at Symonds House. The manager and her team are wonderful, kind, caring people - every member of the team is supportive. Honestly, from the bottom of my heart, I thank them.
09 September 2021
Dad became a resident of Symonds House Nursing Home in September 2018, following a long battle with vascular dementia. During his time there, we found the levels of care and support provided to Dad to be exceptional. The staff are extremely dedicated, professional and hard-working. Whether it be the nurses, carers, housekeeping team, kitchen staff, management team etc, they all had a crucial role to play in providing Dad with such a high level of care. Sadly, in the last couple of weeks, Dad passed away peacefully. The Symonds House team were so supportive to Dad and our family in those final weeks, always respectful and professional but showing great compassion and support. A heartfelt thank you to the team from our family. From our personal experience, we can highly recommend Symonds House and their amazing team.
25 November 2020
My mother was admitted to Symonds House for palliative care around September 2020 from a local hospital. In an already difficult time plus covid, I was happy to find the care home so quaint and comfortable. And I was able to visit with PPE. The staff were/are so happy helpful and professional, and made my difficult time more bearable. Always willing to offer a drink, a chat, and were there for my mum when she most needed their expert help in this awful pandemic. Thank you, everyone, as I said many times, I couldn't have done it without your help. Keep doing what you do so well, let's hope now your valuable work is recognized as its much appreciated and needed. Thank you, true heroes.
23 November 2020
When my mother-in-law was transferred to Symonds House from hospital, she was in a very poor state of health with dementia and Alzheimer's. With the dedicated care and individual attention from all the staff, her health and well being improved immensely. For the next 14 months, we could not have asked for a better team of carers to support her and she became very fond of everyone there. The care team were also a support for the family and during visits would come to chat with us about her condition and how they were adapting to various needs. The building may be less than perfect from the outside, but this is no reflection of the superb care within.
11 November 2019
We are now one year on since my husband became a resident at Symonds House, suffering from mixed dementia. He receives outstanding care from all the staff who show patience, understanding and empathy to his complex needs. Also, there is exceptional support for all of our family, from friendly and devoted staff at all levels. We are very grateful for the reassurance that Symonds House has given us.
08 March 2019
My mother has vascular dementia and has great confusion and memory loss. She was adamant she did not want to move into a nursing home. Initially, she was very resistant but with the care and kindness of the staff, she agreed to stay for a short time. She has now been there for 2 months and is a permanent resident and says she never wants to go home. The staff have made her feel special and she loves all the positive attention she receives. Whilst Symonds House may not be the smartest of care homes we visited, it is certainly the friendliest and feels comfortable and welcoming. It is a huge relief to me that mum is safe and cared for and I can honestly say she is happier than I have ever known her. It was a spur of the moment decision to visit Symonds House and luckily a room became available very quickly - serendipity or fate? I don't know which, but it has allowed me to sleep at night knowing mum is okay.
22 November 2018
My aunt had been a service user at Symonds House for a number of years. Sometimes she could be quite difficult but always received a lot of help from the carers. I used to visit almost every week. If I was concerned about anything I could talk openly to staff and any issues would be dealt with. My aunt recently passed away and was treated with respect and love. The manager is very competent and has done so much for the home.
Latest Reviews for Symonds House Nursing Home
18 August 2025
The staff at Symonds House looked after my father. He is treated with dignity all times, celebrate his birthday every year. His happy and settle.
18 August 2025
Care good, staff very good.
14 August 2025
My husband has now been a resident of Symonds House for over two years. During this time I have found the staff to be most efficient and caring, and always very friendly. The rooms are always spotless and laundry is done daily. The food is very well prepared and with a good variety., meeting my husband's particular needs. I have no hesitation at all in recommending Symonds House and their staff for giving a warm welcome and exemplary care.
12 August 2025
The staff who care for Mum are helpful and kind. Mum does seem to be relaxed and calm. However, Mum does not always understand what is being asked of her, and rather than attempt to communicate in a slightly different way, the instruction tends to be repeated and repeated, which is not really going to get the result. I wonder if some further training for staff on managing residents with dementia would be of use. Unfortunately, I am not always kept up to date with situations by the office. I received notification that Spec Savers were visiting residents in early July, and I was keen for mum to be included. However, I am still waiting to receive an update on whether Mum needs a new glasses prescription or if there are any further concerns relating to her vision.
29 July 2025
Symonds House is a historic building and sorely in need of refurbishment. However all the members of staff, at all levels, are caring, respectful and dedicated. My husband, who has dementia, can be challenging to deal with at times, but the staff seem to be able to calm and reassure him.
25 July 2025
When visiting Symonds House everyone, staff & residents, seem happy and relaxed. Staff are approachable, rooms clean, food is served at specific times and my relatives medical needs are met. It is an old building but utilised well. There are activities taking place and staff can't do enough for residents or family. When visiting we are always offered refreshments.
25 July 2025
My experience of Symonds House Nursing Home is an extremely positive one. The staff are amazing. They are friendly and approachable and meet the needs of my Aunt. She is happy in her environment and the rooms are kept spotless. As a family we cannot ask for more. Her medical needs are also met which is so appreciated by us as a family.
23 July 2025
When my father first went to symonds house there were a lot more staff to for fill his needs but I feel with the lack of staff. That are there now I worry his needs are not being meet anymore. Residents are left alone alot more than they should we're anything could happen. We are seriously considering moving dad.
05 September 2024
Plenty of staff on duty. Everybody is helpful and professional. The staff are polite and seem happy to help.
30 August 2024
My mum was admitted to Symonds House Linton for respite care from the hospital, I am so pleased she was, she had 1 to 1 care 24 hours a day which was extended to 2 weeks as she did not make the progress that had been hoped for. The staff have been exceptional not only caring for Mum but also making sure the extended family are okay. Always had time for a chat when it was needed. Sadly, Mum is now on end-of-life care. She is pain-free, clean, happy and comfortable. The building may not be the prettiest but the care by far makes up for that. Thank you all at Symonds House, you are all doing an amazing job.
29 July 2024
I have to be honest, Symonds House is not pretty on the inside. This is the only negative thing I can say about the home. My mother-in-law is receiving respite care and is being looked after with an abundance of care and compassion. Every single carer and nurse has been so kind to Mum but also extends this to her large family. We are always greeted with a smile and an update on her condition and usually asked if we would like a cuppa! Please don't judge Symonds house on appearance alone, the care given is exemplary and we all know which is most important.
30 May 2024
My mother had five falls in total in this home, none ever witnessed, always told she had been found on the floor, one fall resulting in a fractured pelvis. This fall was never reported to safeguarding but my mother was charged for extra care as they didn’t have enough staff to look after her one on one. The staff shortages were never reported to the QCQ for that time. The next fall resulted in a broken hip again, nobody saw the fall but they picked her up and put her in bed. Ten hours later she was finally taken to the hospital where she ended up having palliative surgery and will never walk again. Several times we reported the cleanliness of my mother's room this unfortunately never changed.
12 July 2023
If you are in the unfortunate position of looking for a care home for your loved one, then I would highly recommend Symonds House. My nan was loved and cared for while she was there; it was so comforting. Thank you all at the home.
12 July 2023
My mother was admitted from the hospital only four weeks before she passed. I am so glad her last weeks were at Symonds House. The manager and her team are wonderful, kind, caring people - every member of the team is supportive. Honestly, from the bottom of my heart, I thank them.
09 September 2021
Dad became a resident of Symonds House Nursing Home in September 2018, following a long battle with vascular dementia. During his time there, we found the levels of care and support provided to Dad to be exceptional. The staff are extremely dedicated, professional and hard-working. Whether it be the nurses, carers, housekeeping team, kitchen staff, management team etc, they all had a crucial role to play in providing Dad with such a high level of care. Sadly, in the last couple of weeks, Dad passed away peacefully. The Symonds House team were so supportive to Dad and our family in those final weeks, always respectful and professional but showing great compassion and support. A heartfelt thank you to the team from our family. From our personal experience, we can highly recommend Symonds House and their amazing team.
25 November 2020
My mother was admitted to Symonds House for palliative care around September 2020 from a local hospital. In an already difficult time plus covid, I was happy to find the care home so quaint and comfortable. And I was able to visit with PPE. The staff were/are so happy helpful and professional, and made my difficult time more bearable. Always willing to offer a drink, a chat, and were there for my mum when she most needed their expert help in this awful pandemic. Thank you, everyone, as I said many times, I couldn't have done it without your help. Keep doing what you do so well, let's hope now your valuable work is recognized as its much appreciated and needed. Thank you, true heroes.
23 November 2020
When my mother-in-law was transferred to Symonds House from hospital, she was in a very poor state of health with dementia and Alzheimer's. With the dedicated care and individual attention from all the staff, her health and well being improved immensely. For the next 14 months, we could not have asked for a better team of carers to support her and she became very fond of everyone there. The care team were also a support for the family and during visits would come to chat with us about her condition and how they were adapting to various needs. The building may be less than perfect from the outside, but this is no reflection of the superb care within.
11 November 2019
We are now one year on since my husband became a resident at Symonds House, suffering from mixed dementia. He receives outstanding care from all the staff who show patience, understanding and empathy to his complex needs. Also, there is exceptional support for all of our family, from friendly and devoted staff at all levels. We are very grateful for the reassurance that Symonds House has given us.
08 March 2019
My mother has vascular dementia and has great confusion and memory loss. She was adamant she did not want to move into a nursing home. Initially, she was very resistant but with the care and kindness of the staff, she agreed to stay for a short time. She has now been there for 2 months and is a permanent resident and says she never wants to go home. The staff have made her feel special and she loves all the positive attention she receives. Whilst Symonds House may not be the smartest of care homes we visited, it is certainly the friendliest and feels comfortable and welcoming. It is a huge relief to me that mum is safe and cared for and I can honestly say she is happier than I have ever known her. It was a spur of the moment decision to visit Symonds House and luckily a room became available very quickly - serendipity or fate? I don't know which, but it has allowed me to sleep at night knowing mum is okay.
22 November 2018
My aunt had been a service user at Symonds House for a number of years. Sometimes she could be quite difficult but always received a lot of help from the carers. I used to visit almost every week. If I was concerned about anything I could talk openly to staff and any issues would be dealt with. My aunt recently passed away and was treated with respect and love. The manager is very competent and has done so much for the home.