Symonds House Nursing Home

Symonds House, 44 Symonds Lane, Linton, Cambridge CB21 4HY

Symonds House is a lovely 55-bedded red brick Grade II listed building. The dual-registered nursing home is set in its own grounds in Linton - a thriving village 10 miles south of the City of Cambridge.

The majority of the rooms are single with en-suite facilities. All are tastefully decorated and comfortably furnished. All bedrooms have a washbasin, TV, telephone points and a window overlooking the pleasant but secluded garden.
Residents may bring their own furniture (space permitting) and mementos from home.

Security and safety are of the highest standards. The home is equipped throughout with a staff call system, smoke detectors, fire alarm and emergency lighting system.

Careful planning has ensured that personal attention and care is always available to all residents. It has embraced the small group home living concept to provide special accommodation and care in small units of seven to fourteen rooms.

Experienced nurses and care staff provide 24-hour care. All care staff receive comprehensive in-house training as well as attending any relevant study sessions run by the local health authority or other outside agencies.

All bedding and towels are provided and personal laundry is washed on site. Daily newspapers are delivered by prior arrangements. At meal times, residents are offered a choice of dishes, which are prepared using local produce whenever possible and snacks are readily available. Food is of a consistently high standard and menus are rotated regularly. Special dietary requirements are easily catered for.

Group: Raveedha Care Ltd

Person in charge: Julia Cleland (Home Manager)

Local Authority / Social Services: Cambridgeshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): French, Hindi, Italian

Single Rooms: 56

Shared Rooms: 1

Rooms with ensuite WC: 55

Weekly Charges Guide: Personal Care Single £750 – £900 Nursing Care Single £850 – £1000 (These prices are only a guideline, please contact Symonds House Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Directions:

From A1307 turn down the high street and then take the left hand turning just passed the Dog and Duck pub into Symonds Lane. Symonds House is at the end on the right.

Visiting:

Any time

Parking:

Plenty of parking

Latest Care Quality Commission* Report on Symonds House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.7 (maximum of 10) for Symonds House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Symonds House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.573 for Symonds House Nursing Home is calculated as follows: ( (64 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 96 Ratings = 4.573

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.095 Points relating to the number of positive Reviews for Symonds House Nursing Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 4 Reviews ÷ 11.6 Target = 0.345

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 Symonds House Nursing Home has a Review Score of 8.7 (8.668) from 8 Reviews


Average Ratings

  • Excellent
    5
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Symonds House Nursing Home?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Symonds House Nursing Home

  • Daughter of Resident/Service User
    6
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1

A very clean nursing home with professional and dedicated staff. My wife was looked after very well during her stay. Whenever a doctor were to visit, I always felt well informed by staff via phone calls. A pleasure to deal with. I have no criticisms.

How likely would you be to recommend Symonds House Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My mum was a resident in the Primrose section of Symonds House for 4 years. Her care was outstanding and the staff were amazing.They were Efficient and loving towards my mum. I highly recommend this home to anyone who wants to put a loved one there.

How likely would you be to recommend Symonds House Nursing Home? Extremely Likely

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Average Rating:   4 out of 5

When looking for a placement for my father, I was pointed in the direction of Symonds House, by a friend, who had placed their parent in their care. I went to visit and was shown around, it had a friendly, home from home feel about it, and everyone I passed greeted me, both staff and residents alike. The room was very clean and fresh, and adequate to cater to my father's needs, the day room was warm and friendly, and the food being served at the time looked appetising and nutritious. I did not hesitate and, placed my father within two weeks, he seemed very happy and got on with all the staff and residents during the time he was there. I could not fault the Nursing staff because as soon as a medical problem occurred they would contact me immediately. Would I recommend this home, most definitely yes.

How likely would you be to recommend Symonds House Nursing Home? Extremely Likely

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Average Rating:   4.3 out of 5

Following a fall and an extended period in hospital, my mother was transferred to Symonds House, close to where I live.
On arrival, she was seriously underweight, had life-threatening health issues and was very disturbed and distressed.
Eighteen months on her, weight, health and cognitive functioning have all improved quite remarkably. The staff have built up a rapport with her that has really helped to reduce her anxiety levels and improve her ability to communicate. I have a great video of her laughing and singing on her 90th birthday. All my family are very happy with the improvement in her condition and the quality of care and support.

How likely would you be to recommend Symonds House Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

You can imagine my apprehension when my father was put into a care home from hospital with such a lot of bad publicity in the media and him being 91 years old. Well, I have visited on the above dates and I am extremely surprised at his progress. A picture of him on his first day at the care home did not look like my dad at all but what a transformation now. The excellent nursing that he is receiving and general care is really impressive. The food is excellent, I have dinner when I visit. The kindness shown to him and myself is excellent, from the receptionist right through nursing staff, docotrs, cleaning staff. You should all be proud of what you do. In fact when I got to 91 I would love to stay there.

How likely would you be to recommend Symonds House Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

I transferred my mother, who suffers from severe Lewy Bodies Dementia and Parkinson's Disease, to Symonds House to be nearer family. The move was managed efficiently and sensitively with huge support from the manager and staff who made every effort to accommodate my mother and her needs, especially when the process was severely delayed. From the very beginning, myself and family have been involved in every step including consultations about health care, daily routines and activities.
Since my mother has been here she has put on weight (after losing kilos at her previous care home), she now sleeps all night and seems to have no more accidents or falls. The improvement in her physical health in general is very noticeable, due partly to regular family visits but mainly to the wonderful care she receives at Symonds House. The staff are very respectful and caring. The whole family could not be happier.

How likely would you be to recommend Symonds House Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

Staff are kind and caring. Symonds House is a very old building, however it is always very clean, and has a homely atmosphere. The training program for staff, under the new manager, appears to have helped all staff. I have also benefited, helping me understand better, my Father's dementia.

How likely would you be to recommend Symonds House Nursing Home? Extremely Likely

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Average Rating:   4.1 out of 5

My mother had an extended stay in hospital and could not return to her own home. In hospital she lost a third of her body weight in a matter of weeks, wouldn't eat and was extremely distressed. She was discharged to Symonds House and within days was calmer and accepting food.
Now, three months on, she is able to feed herself, and eats with relish. The staff at Symonds House, from the manager to those responsible for washing and cleaning, are unfailingly kind, friendly, professional, and efficient. The nurses and carers are affectionate to my mother, whilst remaining respectful.
They are also hugely supportive to me. I had some very frightening days watching my mother deteriorate and it was hard to accept that she would need dementia nursing for the rest of her life. She couldn't be in better hands. I never thought I would enjoy spending time in a nursing home, but there is always laughter and the staff are so welcoming. They genuinely care for and care about their residents.

How likely would you be to recommend Symonds House Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

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Bed Vacancies

No Bed Vacancies

posted 14 May 2018

No Current Bed / Place Vacancies

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