Care Homes Owned by Raveedha Care Ltd

We feel mum is safe and happy.

Am therefore very happy, relaxed & assured of mums safety, wellbeing at Eastcotts as her new home.

Symonds House provided excellent care for my father-in-law. Staff were all fully informed as to his condition and needs. Great care was demonstrated at all times. We were allowed to visit 24/7 (this says a lot to me). We did visit very regularly and staff always kept us informed of any changes. The first thing you notice is the building is old and needs some TLC, however it's of no importance when you receive such wonderful care!!!

My father received excellent care at Symonds House Nursing Home in the two weeks he was there. He was always well nourished with delicious food, spotlessly clean, warm and comfortable. All the staff we encountered were so lovely. Very, very caring with lovely bedside manner. We couldn't fault it and the only reason he left was to move nearer family. Sincere thanks to you all.

The care my Mum receives at Symonds House is lovely. The team go above and beyond to make sure she's comfortable, happy, and well looked after-even down to making sure her hot chocolate is just how she likes it. The staff are friendly, kind, compassionate, and always manage to make her smile. I have complete peace of mind knowing she's in such good hands.

The fabric of the home is very tired and I would love for someone to help spruce it up.

I am very happy with how my step father has settled in. The care he us given I could not fault. The carers are friendly and welcoming and give 100% in all they do. My step father is always clean, had a shave regularly always looks smart. Hi room is always clean. If he stays in his room he is checked regularly. I am very happy choosing this nursing home for my step father.

My relative has settled in well. Always happy when we see him. Carers are great with him. Very caring and always happy wot help when ask them sometimes 100% satisfied/.

The staff are great! Helpful, friendly and have dealt with my concerns/ reacted accordingly to the small couple of issues that have arisen.

The staff at Symonds House looked after my father. He is treated with dignity all times, celebrate his birthday every year. His happy and settle.

Care good, staff very good.

I have no hesitation at all in recommending Symonds House and their staff for giving a warm welcome and exemplary care.

Since my husband has been to Eastcotts Nursing Home, I have been very pleased with the care that Eastcotts have provided for him. He has dementia and walks around all and day; they have coped very well with his situation. All the staff are very caring I have no complaints at all.

Unfortunately, I am not always kept up to date with situations by the office. I received notification that Spec Savers were visiting residents in early July, and I was keen for mum to be included. However, I am still waiting to receive an update on whether Mum needs a new glasses prescription or if there are any further concerns relating to her vision.

However all the members of staff, at all levels, are caring, respectful and dedicated. My husband, who has dementia, can be challenging to deal with at times, but the staff seem to be able to calm and reassure him.

When visiting Symonds House everyone, staff & residents, seem happy and relaxed. Staff are approachable, rooms clean, food is served at specific times and my relatives medical needs are met. It is an old building but utilised well. There are activities taking place and staff can't do enough for residents or family. When visiting we are always offered refreshments.

My experience of Symonds House Nursing Home is an extremely positive one. The staff are amazing. They are friendly and approachable and meet the needs of my Aunt. She is happy in her environment and the rooms are kept spotless. As a family we cannot ask for more. Her medical needs are also met which is so appreciated by us as a family.

When my father first went to symonds house there were a lot more staff to for fill his needs but I feel with the lack of staff. That are there now I worry his needs are not being meet anymore. Residents are left alone alot more than they should we're anything could happen. We are seriously considering moving dad.

I went in for respite. All the staff were incredibly friendly and couldn't do enough for me. Situated in amazing surroundings where you wake to birds singing and the odd deer grazing. The meals were substantial and very tasty.

Overall a very positive experience at a difficult time. Thanks to the staff for their hard work and kindness.