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Care Home Owned by Raveedha Care Ltd in Cambridgeshire

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Raveedha Care Ltd in Cambridgeshire

Only the locations & reviews in Cambridgeshire for Raveedha Care Ltd are showing below.

View the details of all 2 locations (with 66 reviews) owned by Raveedha Care Ltd

Raveedha Care Ltd Locations in Cambridgeshire (1)

 - Browse 1 Care Home owned by Raveedha Care Ltd in Cambridgeshire
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Symonds House Nursing Home
Symonds House, 44 Symonds Lane, Linton, Cambridge CB21 4HY 
9.0 33 reviews
Symonds House Nursing Home, Cambridge, Cambridgeshire
"Symonds House provided excellent care for my father-in-law. Staff were all fully informed as to his condition and needs. Great care was…"   Read all 33 reviews
  • from £1,400 / week
  • 58 Rooms
Location Type Care Home

Symonds House is a lovely 55-bedded red brick Grade II listed building. The dual-registered nursing home is set in its own grounds in Linton - a thriving village 10 miles south of the City of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Raveedha Care Ltd Reviews in Cambridgeshire (33)

9.2

Raveedha Care Ltd has a Group Review Score of 9.2 (9.188) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Raveedha Care Ltd must have a Review Score.

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Review of

Symonds House Nursing Home

from Liz C (Daughter-in-law of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Symonds House provided excellent care for my father-in-law. Staff were all fully informed as to his condition and needs. Great care was demonstrated at all times. We were allowed to visit 24/7 (this says a lot to me). We did visit very regularly and staff always kept us informed of any changes. The
first thing you notice is the building is old and needs some TLC, however it's of no importance when you receive such wonderful care!!!
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you very much for such a kind review. We do try our best to ensure everyone is well looked after in Symonds House. I will pass the kind words to all the staff. It was a pleasure looking after him and knowing the family too. Thank you.
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Review of

Symonds House Nursing Home

from S M (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father received excellent care at Symonds House Nursing Home in the two weeks he was there. He was always well nourished with delicious food, spotlessly clean, warm and comfortable. All the staff we encountered were so lovely. Very, very caring with lovely bedside manner. We couldn't fault it and
the only reason he left was to move nearer family. Sincere thanks to you all.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you very much for the very kind comment. I will extend it to the whole team. It was a pleasure meeting your Dad and the family. Short but was sweet.
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Review of

Symonds House Nursing Home

from J S (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Mum receives at Symonds House is lovely. The team go above and beyond to make sure she's comfortable, happy, and well looked after-even down to making sure her hot chocolate is just how she likes it. The staff are friendly, kind, compassionate, and always manage to make her smile. I have
complete peace of mind knowing she's in such good hands.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you very much for all the kind words. It means a lot to the team and I will share it to everyone. It is our passion to ensure we give personalized service according to our Resident's liking. Thank you for always working with us.
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Review of

Symonds House Nursing Home

from Ann E (Sister-in-law of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been well supported and looked after in this nursing home. Her room is airy and clean. Her carers are friendly and helpful. When visiting we are always made welcome.
The fabric of the home is very tired and I would love for someone to help spruce it up.
Reply from Indra Rajeevan, Director at Symonds House Nursing HomeDear Anne,
Thank you so much for the lovely and positive reviews about the home. Your kind words mean a lot to us and really help lift the spirits of our staff team. We're planning a major refurbishment to make Symonds House an even more welcoming and beautiful place for our residents.
Regards
Indra
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Review of

Symonds House Nursing Home

from G D (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Symonds House looked after my father. He is treated with dignity all times, celebrate his birthday every year. His happy and settle.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you very much. Your Dad is a pleasure to look after as he appreciates every little thing we do for him.Thank you very much for always working with us.
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Review of

Symonds House Nursing Home

from Beatrice M (Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care good, staff very good.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you for recognizing the hard work every staff put in everyday. I will feed this back to all the staff.
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Review of

Symonds House Nursing Home

from J G (Wife of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has now been a resident of Symonds House for over two years.
During this time I have found the staff to be most efficient and caring, and always very friendly.
The rooms are always spotless and laundry is done daily.
The food is very well prepared and with a good variety., meeting my husband's
particular needs.
I have no hesitation at all in recommending Symonds House and their staff for giving a warm welcome and exemplary care.
Reply from Indra Rajeevan, Director at Symonds House Nursing HomeThank you so much for your review. We really appreciate your kind words and will be sharing them with our staff team.Regards.
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Review of

Symonds House Nursing Home

from V G (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff who care for Mum are helpful and kind. Mum does seem to be relaxed and calm. However, Mum does not always understand what is being asked of her, and rather than attempt to communicate in a slightly different way, the instruction tends to be repeated and repeated, which is not really going
to get the result. I wonder if some further training for staff on managing residents with dementia would be of use.
Unfortunately, I am not always kept up to date with situations by the office. I received notification that Spec Savers were visiting residents in early July, and I was keen for mum to be included. However, I am still waiting to receive an update on whether Mum needs a new glasses prescription or if there are any further concerns relating to her vision.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you for recognizing the care that our staff provides. Should you have any queries with regards to your mother's care and appointments, kindly ask to speak to the nurse in charge when you come and visit or kindly phone us for updates if there is anything in particular you need clarifying. Unfortunately appointments do not go to admin and management offices. Our nurse's always inform families when Resident's do get appointments. Kindly know that you are always welcome to give us a call if you have any queries.
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Review of

Symonds House Nursing Home

from J H (Wife of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Symonds House is a historic building and sorely in need of refurbishment.
However all the members of staff, at all levels, are caring, respectful and dedicated. My husband, who has dementia, can be challenging to deal with at times, but the staff seem to be able to calm and reassure him.
Reply from Indra Rajeevan, Director at Symonds House Nursing HomeHello,Thank you so much for taking the time to leave us a review. We truly appreciate your kind words about the quality of care and our dedicated staff. We're currently planning a major refurbishment of our rooms and lounges, which we hope will address your concerns.Warm regards,Director
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Review of

Symonds House Nursing Home

from S W (Relative of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting Symonds House everyone, staff & residents, seem happy and relaxed. Staff are approachable, rooms clean, food is served at specific times and my relatives medical needs are met. It is an old building but utilised well. There are activities taking place and staff can't do enough for residents
or family. When visiting we are always offered refreshments.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you for your kind words. I will ensure to share this with the staff. Thank you for appreciating what we do in Symonds House.
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Review of

Symonds House Nursing Home

from D W (Niece of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Symonds House Nursing Home is an extremely positive one. The staff are amazing. They are friendly and approachable and meet the needs of my Aunt. She is happy in her environment and the rooms are kept spotless. As a family we cannot ask for more. Her medical needs are also met which
is so appreciated by us as a family.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you very much for the very kind words. I will feed this back to the team. We always aim to provide the best care for our residents making sure that they have a pleasant experience with us. Thank you for always working with us.
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Review of

Symonds House Nursing Home

from M P (Daughter of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
When my father first went to symonds house there were a lot more staff to for fill his needs but I feel with the lack of staff. That are there now I worry his needs are not being meet anymore. Residents are left alone alot more than they should we're anything could happen. We are seriously considering
moving dad.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeI have been in the service in the last 2 years. Since then, the management has increased the staffing to meet our Resident's needs better. All staff are instructed not to leave any resident they are assisting to do another activity at all cost. Patient safety is paramount to us. Every day is different in a care home setting, there will be days that is is busier than normal. We always aim to answer all calls promptly but if staff are in a middle of assisting residents, a little wait cannot be avoided. The lounge is not to be left unattended so even if there is a staff in the lounge, they cannot do any other activity if there are Residents in the lounge.Symonds House Nursing Home is always supporting Resident's and their families, happiness and comfort. We are more than happy to assist when and if necessary.
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Review of

Symonds House Nursing Home

from R C (Son of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Plenty of staff on duty. Everybody is helpful and professional. The staff are polite and seem happy to help.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you very much for your kind words. We always endeavour to be of assistance to our residents, relatives and visitors to make sure that their stay and visit with us is always pleasurable. Thank you.
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Review of

Symonds House Nursing Home

from Julie B (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to Symonds House Linton for respite care from the hospital, I am so pleased she was, she had 1 to 1 care 24 hours a day which was extended to 2 weeks as she did not make the progress that had been hoped for.
The staff have been exceptional not only caring for Mum but also making
sure the extended family are okay. Always had time for a chat when it was needed. Sadly, Mum is now on end-of-life care. She is pain-free, clean, happy and comfortable. The building may not be the prettiest but the care by far makes up for that.
Thank you all at Symonds House, you are all doing an amazing job.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you for the very kind review. I will relay this to the whole staff to boost their morale even more. Thank you for always taking the time to talk to us every time you have queries about Mom's care. We will continue to look after Mom in the best possible way to ensure that she remains comfortable at all times.
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Review of

Symonds House Nursing Home

from Judith D (Daughter-in-law of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have to be honest, Symonds House is not pretty on the inside. This is the only negative thing I can say about the home. My mother-in-law is receiving respite care and is being looked after with an abundance of care and compassion. Every single carer and nurse has been so kind to Mum but also extends
this to her large family. We are always greeted with a smile and an update on her condition and usually asked if we would like a cuppa! Please don't judge Symonds house on appearance alone, the care given is exemplary and we all know which is most important.
Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing HomeThank you for your very kind words. I will definitely share this with the team. We will continue to endeavour to improve our surroundings and facilities. Once again, thank you very much for recognising our team's efforts.
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Review of

Symonds House Nursing Home

from Wendy P (Daughter of Resident) published on 30 May 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother had five falls in total in this home, none ever witnessed, always told she had been found on the floor, one fall resulting in a fractured pelvis. This fall was never reported to safeguarding but my mother was charged for extra care as they didn’t have enough staff to look after her one on
one. The staff shortages were never reported to the QCQ for that time. The next fall resulted in a broken hip again, nobody saw the fall but they picked her up and put her in bed. Ten hours later she was finally taken to the hospital where she ended up having palliative surgery and will never walk again. Several times we reported the cleanliness of my mother's room this unfortunately never changed.
Reply from Angelica Ibayan RGN RMA, Home Manager at Symonds House Nursing HomeWe can only apologise for the upset the current situation has caused the family. Service users who walk with purpose are free to access all areas of the units they live in. We try our best to ensure that the environment they live in is safe. With anyone who independently mobilises comes risks, one of which is falls. On all forms on hand, the service user was trying to get up on her own hence the staff assisted her to do so. Our protocol is to immobilise a fallen resident regardless of if it is witnessed or unwitnessed fall. In this situation, the service user was adamant to get up and was struggling hence staff assisted her. After a couple of hours, she showed discomfort and pain, emergency services were called immediately but unfortunately, we do not have control over their arrival. The current management is unable to comment on events that had happened in the past. We choose not to comment on the cleanliness as we are going to be at risk of breaching confidentiality.
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Review of

Symonds House Nursing Home

from Georgia H (Granddaughter of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you are in the unfortunate position of looking for a care home for your loved one, then I would highly recommend Symonds House. My nan was loved and cared for while she was there; it was so comforting. Thank you all at the home.
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Review of

Symonds House Nursing Home

from Rachel A (Daughter of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted from the hospital only four weeks before she passed. I am so glad her last weeks were at Symonds House. The manager and her team are wonderful, kind, caring people - every member of the team is supportive. Honestly, from the bottom of my heart, I thank them.
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Review of

Symonds House Nursing Home

from Mark L (Son of Resident) published on 9 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad became a resident of Symonds House Nursing Home in September 2018, following a long battle with vascular dementia. During his time there, we found the levels of care and support provided to Dad to be exceptional. The staff are extremely dedicated, professional and hard-working. Whether it be the
nurses, carers, housekeeping team, kitchen staff, management team etc, they all had a crucial role to play in providing Dad with such a high level of care. Sadly, in the last couple of weeks, Dad passed away peacefully. The Symonds House team were so supportive to Dad and our family in those final weeks, always respectful and professional but showing great compassion and support. A heartfelt thank you to the team from our family. From our personal experience, we can highly recommend Symonds House and their amazing team.
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Review of

Symonds House Nursing Home

from Jill S (Daughter of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was admitted to Symonds House for palliative care around September 2020 from a local hospital. In an already difficult time plus covid, I was happy to find the care home so quaint and comfortable. And I was able to visit with PPE.
The staff were/are so happy helpful and professional, and
made my difficult time more bearable. Always willing to offer a drink, a chat, and were there for my mum when she most needed their expert help in this awful pandemic.
Thank you, everyone, as I said many times, I couldn't have done it without your help.
Keep doing what you do so well, let's hope now your valuable work is recognized as its
much appreciated and needed.
Thank you, true heroes.
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