Care Home Owned by Raveedha Care Ltd in Cambridgeshire

complete peace of mind knowing she's in such good hands.

particular needs.
I have no hesitation at all in recommending Symonds House and their staff for giving a warm welcome and exemplary care.

to get the result. I wonder if some further training for staff on managing residents with dementia would be of use.
Unfortunately, I am not always kept up to date with situations by the office. I received notification that Spec Savers were visiting residents in early July, and I was keen for mum to be included. However, I am still waiting to receive an update on whether Mum needs a new glasses prescription or if there are any further concerns relating to her vision.

or family. When visiting we are always offered refreshments.

is so appreciated by us as a family.

moving dad.

sure the extended family are okay. Always had time for a chat when it was needed. Sadly, Mum is now on end-of-life care. She is pain-free, clean, happy and comfortable. The building may not be the prettiest but the care by far makes up for that.
Thank you all at Symonds House, you are all doing an amazing job.

this to her large family. We are always greeted with a smile and an update on her condition and usually asked if we would like a cuppa! Please don't judge Symonds house on appearance alone, the care given is exemplary and we all know which is most important.

one. The staff shortages were never reported to the QCQ for that time. The next fall resulted in a broken hip again, nobody saw the fall but they picked her up and put her in bed. Ten hours later she was finally taken to the hospital where she ended up having palliative surgery and will never walk again. Several times we reported the cleanliness of my mother's room this unfortunately never changed.

nurses, carers, housekeeping team, kitchen staff, management team etc, they all had a crucial role to play in providing Dad with such a high level of care. Sadly, in the last couple of weeks, Dad passed away peacefully. The Symonds House team were so supportive to Dad and our family in those final weeks, always respectful and professional but showing great compassion and support. A heartfelt thank you to the team from our family. From our personal experience, we can highly recommend Symonds House and their amazing team.

made my difficult time more bearable. Always willing to offer a drink, a chat, and were there for my mum when she most needed their expert help in this awful pandemic.
Thank you, everyone, as I said many times, I couldn't have done it without your help.
Keep doing what you do so well, let's hope now your valuable work is recognized as its
much appreciated and needed.
Thank you, true heroes.

for a better team of carers to support her and she became very fond of everyone there. The care team were also a support for the family and during visits would come to chat with us about her condition and how they were adapting to various needs. The building may be less than perfect from the outside, but this is no reflection of the superb care within.

staff at all levels. We are very grateful for the reassurance that Symonds House has given us.