Care Homes Owned by Raveedha Care Ltd in Suffolk

We feel mum is safe and happy.

Am therefore very happy, relaxed & assured of mums safety, wellbeing at Eastcotts as her new home.

I am very happy with how my step father has settled in. The care he us given I could not fault. The carers are friendly and welcoming and give 100% in all they do. My step father is always clean, had a shave regularly always looks smart. Hi room is always clean. If he stays in his room he is checked regularly. I am very happy choosing this nursing home for my step father.

My relative has settled in well. Always happy when we see him. Carers are great with him. Very caring and always happy wot help when ask them sometimes 100% satisfied/.

The staff are great! Helpful, friendly and have dealt with my concerns/ reacted accordingly to the small couple of issues that have arisen.

Since my husband has been to Eastcotts Nursing Home, I have been very pleased with the care that Eastcotts have provided for him. He has dementia and walks around all and day; they have coped very well with his situation. All the staff are very caring I have no complaints at all.

I went in for respite. All the staff were incredibly friendly and couldn't do enough for me. Situated in amazing surroundings where you wake to birds singing and the odd deer grazing. The meals were substantial and very tasty.

Overall a very positive experience at a difficult time. Thanks to the staff for their hard work and kindness.

We are so pleased with the care and attention that my mother in law is receiving at Eastcotts Nursing Home and would recommend it most highly. The staff are always helpful, cheerful and caring. My mother in law is content and happy when we visit her and her health is greatly improved

My Father has been at Eascotts now for 12 weeks and the staff have treated my Dad with great care and dignity. I have been kept informed at all times by the staff of any incidents. I have found the manager and all the staff very approachable and nothing has ever been too much trouble. I cannot fault the level of care he receives whilst a resident. The food always looks good and they are adaptable to the needs of the resident. I would thoroughly recommend the establishment as a whole.

In preparation for Dad’s discharge home, we had him at home for an overnight stay this week and upon our return, every single staff member we saw, personally welcomed Dad back and genuinely wanted to know how his homestay went. As a family we highly recommend Eastcotts.

We are so grateful that our mum spent her last days here and was so well looked after in a truly lovely environment.

I cannot recommend this home enough there are not enough words to express how amazing, caring and professional every member of staff is. My mum came to Eastcotts in March 23 for what we thought would be a temporary stay but is more permanent due to her unstable diabetes. These people are amazing, my mum wouldn’t be alive and well if it wasn’t for them. The manager goes above and beyond to assist and help as do all the staff. My mum's life has improved so much thanks to the team here. In addition they are also so caring and welcoming to my dad who spends every day there seeing my mum and all the visitors she receives.

Yes, the actual bricks and mortar is tiered and could do with a facelift, and at times, I am sure a few extra staff would help, but everyone who we came across that worked there was kind and caring, and that's all we could ask for in Mum's final days. She was warm, safe and looked after.

Unfortunately, Dad has required hospital care this year but on each occasion, the Eastcotts' staff have dealt with the situation rapidly and effectively. Possibly even more importantly they have welcomed him "home" on each return getting him settled back in as soon as possible.

I am not saying that there aren’t people here that do care but I and my family feel that my father was neglected at this facility due to his stage of illness.

The staff are friendly, my husband is treated with dignity. Residents are encouraged to join in with activities and those that are able to, seem to enjoy themselves.

I cannot fill in the ratings for most of the facilities as my husband is physically unable to use them.

My Aunt has been in Eastcotts Nursing Home for almost a year, she improved greatly due to the high level of care and attention, giving her a quality of life she did not have before, but sadly now her needs are far greater than when she first went into East Cotts, but each step of my Aunts Journey through Dementia (Lewy Body and Vascular) the care has been outstanding, the staff seamlessly adapting to her change in health and care requirements has been amazing, they swiftly acted to her new health issues giving a very high standard of medical and personal care in a friendly manner, always treating her with dignity and respect through this difficult illness. I am always made very welcome and find the staff very open with their support and care, their statement is very accurate, they are truly like a family and I just could not ask for more or thank them enough for an outstanding team. Thank you.

I think we are all very aware that the past couple of years have been hugely stressful on all caregivers whether public or private, but I do not believe the staff at Eastcotts could or would have acted with more care irrespective of recent circumstances. I was also hugely touched to see a couple of them had taken time out of their private lives to attend Dad's funeral yesterday. With thanks.