Care Home Owned by Raveedha Care Ltd in Suffolk
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Suffolk for Raveedha Care Ltd are showing below.
View the details of all 2 locations (with 66 reviews) owned by Raveedha Care Ltd
Raveedha Care Ltd Locations in Suffolk (1)
Eastcotts Nursing Home
9.3
33 reviews
Calford Green, Kedington, Haverhill CB9 7UN
"It was very hard putting mum into a nursing home after me and my sisters cared for mum with Alzheimer's for nine years. But mum has…" Read all 33 reviews
Location Type Care Home
Eastcotts Nursing Home is well staffed with professionals who are all knowledgeable in looking after elderly clients. All staff are well equipped with knowledge to enhance client's lives and make their journey as pleasurable and comfortable as possible. Eastcotts… Read more about Eastcotts Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 59 Rooms
- from £1,374 / week
Raveedha Care Ltd Reviews in Suffolk (33)
9.2
Raveedha Care Ltd has a Group Review Score of 9.2 (9.188) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Raveedha Care Ltd must have a Review Score.
Review of
Eastcotts Nursing Home
from G W (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It was very hard putting mum into a nursing home after me and my sisters cared for mum with Alzheimer's for nine years. But mum has received exceptionally good care and the carers are very attentive. Mum enjoys her food they provide. If we have any concerns they are answered quickly. The carers and
staff also make the visitors very welcome and we can visit at any time.
We feel mum is safe and happy.
We feel mum is safe and happy.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeWe would like to thank you very much for your positive feedback about Eastcotts Nursing Home. I will ensure that all of the Staff get to see this as they are the ones responsible for your Mum's care.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Liz D (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been at Eastcotts from march this year, & it has been very challenging for her, however due to my experience with the nursing home (5 years ago) I knew this would be the placement for her. Many of the staff are still here since last experience 2020 which in itself is very reassuring ,continuity
of staff is always a good sign of a happy caring environment.
All staff have been fantastic with mum & are very caring, kindly, patient & empathetic. Mums bedroom is always clean, tidy, laundered cloths are always fresh & clean. Mum too is always lovely & tidy, fresh & clean too.
Nothing is to much trouble all the staff have a lovely smile & say hello, mum always smiles at the staff whenever they engage with her , staff always have time even if busy to answer any questions regarding mum.
In an ideal world mum would still be in her own home, this choice been taken away by local authority!
All staff have been fantastic with mum & are very caring, kindly, patient & empathetic. Mums bedroom is always clean, tidy, laundered cloths are always fresh & clean. Mum too is always lovely & tidy, fresh & clean too.
Nothing is to much trouble all the staff have a lovely smile & say hello, mum always smiles at the staff whenever they engage with her , staff always have time even if busy to answer any questions regarding mum.
In an ideal world mum would still be in her own home, this choice been taken away by local authority!
Am therefore very happy, relaxed & assured of mums safety, wellbeing at Eastcotts as her new home.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeGood Afternoon Liz
We would like to thank you for your kind words about Eastcotts, I have given to the Staff to read and they are also very grateful. Your Mum has settled in well at Eastcotts and is a delight to care for.
We would like to thank you for your kind words about Eastcotts, I have given to the Staff to read and they are also very grateful. Your Mum has settled in well at Eastcotts and is a delight to care for.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from R C (Stepdaughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with how my step father has settled in. The care he us given I could not fault. The carers are friendly and welcoming and give 100% in all they do. My step father is always clean, had a shave regularly always looks smart. Hi room is always clean. If he stays in his room he is checked
regularly. I am very happy choosing this nursing home for my step father.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeMany thanks for your kind review, I will ensure that the Staff receive your positive feedback that they deserve for their commitment to their roles.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Neil C (Relative of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My relative has settled in well. Always happy when we see him. Carers are great with him. Very caring and always happy wot help when ask them sometimes 100% satisfied/.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you very much for your positive review of Eastcotts Nursing Home. I will ensure that the Staff see this as they appreciate being recognised as doing a good job.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from T B (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been here since January and whilst I was apprehensive at first, she has settled in well and all my concerns have been eladicated.
The staff are great! Helpful, friendly and have dealt with my concerns/ reacted accordingly to the small couple of issues that have arisen.
The staff are great! Helpful, friendly and have dealt with my concerns/ reacted accordingly to the small couple of issues that have arisen.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you so much for your kind words about Eastcotts Nursing Home. I will ensure that all of the Staff read your positive review.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Susan H (Wife of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my husband has been to Eastcotts Nursing Home, I have been very pleased with the care that Eastcotts have provided for him. He has dementia and walks around all and day; they have coped very well with his situation. All the staff are very caring I have no complaints at all.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you very much for your kind review of Eastcotts Nursing Home. I will share your review with the rest of our amazing Team of Staff that work here.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Len H (Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I went in for respite. All the staff were incredibly friendly and couldn't do enough for me. Situated in amazing surroundings where you wake to birds singing and the odd deer grazing. The meals were substantial and very tasty.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you very much for your kind words about Eastcotts Nursing Home. It was a pleasure to have you stay with us, and I'm glad that you were happy with the service.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from M E (Nephew of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My uncle was at Eastcotts for approx. 1 month after a stay in hospital.
It was reassuring to know that he was safe and being treated so well, as the previous few months had been very demanding. The staff were very kind and attentive, and treated him as an individual which was so important for his rehabilitation.
It was reassuring to know that he was safe and being treated so well, as the previous few months had been very demanding. The staff were very kind and attentive, and treated him as an individual which was so important for his rehabilitation.
The facilities in the communal areas are very good and the facilities in the rooms are also good. The smart speaker in the room is a nice touch.
Overall a very positive experience at a difficult time. Thanks to the staff for their hard work and kindness.
Overall a very positive experience at a difficult time. Thanks to the staff for their hard work and kindness.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you so much for your kind words it means so much to the wonderful Staff that work at Eastcotts. Your uncle was a delight to care for and always had a smile for us. We would like to wish him all the very best in his new Home and I'm sure that yourself and your wife are relieved that he is being looked after in a safe environment.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Kate A (Daughter-in-law of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are so pleased with the care and attention that my mother in law is receiving at Eastcotts Nursing Home and would recommend it most highly. The staff are always helpful, cheerful and caring. My mother in law is content and happy when we visit her and her health is greatly improved
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you for your kind words in regard to the care here at Eastcotts Nursing Home. I will pass this on to the staff as they love to hear positive feedback about our resident's care.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from L H (Daughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Father has been at Eascotts now for 12 weeks and the staff have treated my Dad with great care and dignity. I have been kept informed at all times by the staff of any incidents. I have found the manager and all the staff very approachable and nothing has ever been too much trouble. I cannot fault
the level of care he receives whilst a resident. The food always looks good and they are adaptable to the needs of the resident. I would thoroughly recommend the establishment as a whole.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you very much for your very positive review. I have shared your review with all of the Staff and they are all very grateful for your kind words. It is always nice to get a positive review for the Home and lovely to be able to share it with the amazing Staff that we have here.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from A B (Daughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad was discharged from hospital to Eastcotts to help him recover from a 2-week hospital stay back in mid-December.
The staff here have been absolutely amazing throughout his stay. They are not only very professional and great at what they do but there is a real personal level of care here. You
The staff here have been absolutely amazing throughout his stay. They are not only very professional and great at what they do but there is a real personal level of care here. You
can see that the staff have taken time to get to know their residents on a personal level and adapt when supporting each and every one of them with dignity and gentle care. The manager has been amazing and hands-on in listening to our concerns about Dad coming home and is currently supporting us in arranging the care plan going forward.
In preparation for Dad’s discharge home, we had him at home for an overnight stay this week and upon our return, every single staff member we saw, personally welcomed Dad back and genuinely wanted to know how his homestay went. As a family we highly recommend Eastcotts.
In preparation for Dad’s discharge home, we had him at home for an overnight stay this week and upon our return, every single staff member we saw, personally welcomed Dad back and genuinely wanted to know how his homestay went. As a family we highly recommend Eastcotts.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you very much for your positive review of Eastcotts. It is always nice for the staff to have positive feedback as they really do care about all of the residents that are living in the home and treat both them and their families with the respect and care that they deserve. All of the staff have a friendly approach and 'happy faces' during their working day and this creates a wonderful atmosphere throughout the whole home.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Stuart W (Son of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is a wonderful nursing home with a warm, loving ethos to the care of the residents.
They couldn't have done more for our mum as well as looking after us in the process and dealt with end-of-life care in a professional but compassionate way.
We are so grateful that our mum spent her last days
They couldn't have done more for our mum as well as looking after us in the process and dealt with end-of-life care in a professional but compassionate way.
We are so grateful that our mum spent her last days
here and was so well looked after in a truly lovely environment.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you so much for your very kind words they are very much appreciated. I will pass your review of Eastcotts Nursing Home to the staff who cared for your mum during her stay with us.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Joanne D (Daughter of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot recommend this home enough there are not enough words to express how amazing, caring and professional every member of staff is. My mum came to Eastcotts in March 23 for what we thought would be a temporary stay but is more permanent due to her unstable diabetes. These people are amazing, my
mum wouldn’t be alive and well if it wasn’t for them. The manager goes above and beyond to assist and help as do all the staff. My mum's life has improved so much thanks to the team here. In addition they are also so caring and welcoming to my dad who spends every day there seeing my mum and all the visitors she receives.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you very much for your review. This means so much to the staff here at Eastcotts and is very much appreciated. Your mum is an amazing lady and a real inspiration to us all, always has a smile on her face and enjoys life despite her medical issues. Your dad is a real character and has become a big part of the team here.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from J H (Daughter of Resident) published on 4 December 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum was only a resident for ten days before she passed away, but I cannot fault the love and care she received but also me and my brother as we were there every day with her. To the point, as I had to travel each day from Bedfordshire, they always made me tea and coffee along with meals, which was so
unexpected. The warmth they showed towards my mum was overwhelming.
Yes, the actual bricks and mortar is tiered and could do with a facelift, and at times, I am sure a few extra staff would help, but everyone who we came across that worked there was kind and caring, and that's all we could ask for in Mum's final days. She was warm, safe and looked after.
Yes, the actual bricks and mortar is tiered and could do with a facelift, and at times, I am sure a few extra staff would help, but everyone who we came across that worked there was kind and caring, and that's all we could ask for in Mum's final days. She was warm, safe and looked after.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Clive F (Son of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Pretty much from when Dad was first admitted to Eastcotts we decided it was where we wanted him to be. This was confirmed after his 4 week assessment period as not only necessary but also our choice as a family.
It is of course convenient being very local to where we live but much more important is
It is of course convenient being very local to where we live but much more important is
the care Dad gets and how he feels on a daily basis about being there.
The care is excellent and Dad is safe and comfortable. He has a room that meets his needs with an en-suite bathroom and attentive care and medical staff that ensure he is well looked after, physically and mentally (as far as dad's conditions allow). Dad's welfare is always considered and we remain very happy with his being there.
Unfortunately, Dad has required hospital care this year but on each occasion, the Eastcotts' staff have dealt with the situation rapidly and effectively. Possibly even more importantly they have welcomed him "home" on each return getting him settled back in as soon as possible.
The care is excellent and Dad is safe and comfortable. He has a room that meets his needs with an en-suite bathroom and attentive care and medical staff that ensure he is well looked after, physically and mentally (as far as dad's conditions allow). Dad's welfare is always considered and we remain very happy with his being there.
Unfortunately, Dad has required hospital care this year but on each occasion, the Eastcotts' staff have dealt with the situation rapidly and effectively. Possibly even more importantly they have welcomed him "home" on each return getting him settled back in as soon as possible.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you very much for your review. The staff here at Eastcotts treat each and every Resident like they are a member of their family. The Team are amazing, always having a smile on their faces and a focus on ensuring that the Residents are well looked after in every way. I will pass your kind words onto the team for them all to see. Thank you again.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Jane P (Daughter of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
My father was admitted here several months ago. Staff members have been nice to my father but there are many things wrong here. Firstly, communication is at a minimum here and you always have to hunt people down to talk to them. Secondly, things go missing. My father recently passed here and many of
his belongings are missing and his TV is actually smashed. When alerted to this, staff members acted like nothing happened and had the nerve to suggest my father’s TV was damaged in transit. Are you kidding me? To say that I am disappointed is an understatement.
I am not saying that there aren’t people here that do care but I and my family feel that my father was neglected at this facility due to his stage of illness.
I am not saying that there aren’t people here that do care but I and my family feel that my father was neglected at this facility due to his stage of illness.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeGood Morning Jane,
I am sorry to hear that you were not entirely happy with your father's time spent here at Eastcotts Nursing Home. It's a shame that these issues were not expressed during his time with us in order for us to resolve them. I myself answered the telephone call from you after you had been to collect your father's possessions when you informed me that the wheelchair and a blanket were missing and that the television screen was broken. I informed you that we would find the wheelchair and blanket and leave them for you to collect at the Reception area which we did within 10 minutes of your call and they are still in the building for you to collect. In regards to the television, I explained to you that myself and the Maintenance Man had carried out a 'room check' of your father's room that morning and that the television screen at that time was intact. Once again I would like to apologise to you for the concerns that you have expressed on behalf of the Team here at Eastcotts.
I am sorry to hear that you were not entirely happy with your father's time spent here at Eastcotts Nursing Home. It's a shame that these issues were not expressed during his time with us in order for us to resolve them. I myself answered the telephone call from you after you had been to collect your father's possessions when you informed me that the wheelchair and a blanket were missing and that the television screen was broken. I informed you that we would find the wheelchair and blanket and leave them for you to collect at the Reception area which we did within 10 minutes of your call and they are still in the building for you to collect. In regards to the television, I explained to you that myself and the Maintenance Man had carried out a 'room check' of your father's room that morning and that the television screen at that time was intact. Once again I would like to apologise to you for the concerns that you have expressed on behalf of the Team here at Eastcotts.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from P F (Wife of Resident) published on 5 April 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are friendly, my husband is treated with dignity. Residents are encouraged to join in with activities and those that are able to, seem to enjoy themselves.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you very much for your review and the comments that you have made. The Staff are very keen to make both the Residents and the families feel welcomed and at Home at Eastcotts Nursing Home.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Liz E (Wife of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
My husband was initially placed in a room with a radiator that did not work, a TV that was filthy and did not work, a bathroom that had limescale, stains, a bathroom unit where the mirror door was leaning on the floor against the wall, and the casing (made of metal) had rusted due to lack of ventilation
- this being where his dental hygiene equipment was located. The skirting boards and edge of the flooring were covered in dust.
I complained and did get a prompt reply from the manager. My husband is now in a warmer room with a more hygienic bathroom. The staff are doing their best to take care of my husband.
I hope the next person allocated the previous room will find it has been improved.
I cannot fill in the ratings for most of the facilities as my husband is physically unable to use them.
I complained and did get a prompt reply from the manager. My husband is now in a warmer room with a more hygienic bathroom. The staff are doing their best to take care of my husband.
I hope the next person allocated the previous room will find it has been improved.
I cannot fill in the ratings for most of the facilities as my husband is physically unable to use them.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeWe are sorry that you were not satisfied with the room that had been allocated for your husband on admission. However we are pleased that you are satisfied with the alternative room that your husband was moved into so promptly by the staff.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from Linda B (Niece of Resident) published on 22 August 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Aunt has been in Eastcotts Nursing Home for almost a year, she improved greatly due to the high level of care and attention, giving her a quality of life she did not have before, but sadly now her needs are far greater than when she first went into East Cotts, but each step of my Aunts Journey through
Dementia (Lewy Body and Vascular) the care has been outstanding, the staff seamlessly adapting to her change in health and care requirements has been amazing, they swiftly acted to her new health issues giving a very high standard of medical and personal care in a friendly manner, always treating her with dignity and respect through this difficult illness. I am always made very welcome and find the staff very open with their support and care, their statement is very accurate, they are truly like a family and I just could not ask for more or thank them enough for an outstanding team. Thank you.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you so much for your kind words. Your review means a lot to the whole Team at Eastcotts Nursing Home who really do their very best for all of the Residents that live here.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Eastcotts Nursing Home
from R C (Son of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad was moved to Eastcotts for end-of-life care in December ’21 and I was so relieved after first visiting him when it became apparent he was going to be well looked after. The staff were attentive and always treated him with utmost dignity and compassion. When I had questions or queries they were addressed
promptly, clearly, and without hesitation.
I think we are all very aware that the past couple of years have been hugely stressful on all caregivers whether public or private, but I do not believe the staff at Eastcotts could or would have acted with more care irrespective of recent circumstances. I was also hugely touched to see a couple of them had taken time out of their private lives to attend Dad's funeral yesterday. With thanks.
I think we are all very aware that the past couple of years have been hugely stressful on all caregivers whether public or private, but I do not believe the staff at Eastcotts could or would have acted with more care irrespective of recent circumstances. I was also hugely touched to see a couple of them had taken time out of their private lives to attend Dad's funeral yesterday. With thanks.
Reply from Marie Smale, Home Manager at Eastcotts Nursing HomeThank you so much for your very kind words. We have a firm belief at Eastcotts in that we should treat our residents and relatives as we would expect ourselves and our loved ones to be treated. We have, as we often say, a second family whilst we are at work.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Raveedha Care Ltd to verify any information. View our terms and conditions. Raveedha Care Ltd has an Enhanced Service – more info.