Eastcotts Nursing Home

Many thanks for your kind review, I will ensure that the Staff receive your positive feedback that they deserve for their commitment to their roles.

Thank you so much for your kind words it means so much to the wonderful Staff that work at Eastcotts. Your uncle was a delight to care for and always had a smile for us. We would like to wish him all the very best in his new Home and I'm sure that yourself and your wife are relieved that he is being looked after in a safe environment.

Thank you very much for your very positive review. I have shared your review with all of the Staff and they are all very grateful for your kind words. It is always nice to get a positive review for the Home and lovely to be able to share it with the amazing Staff that we have here.

Thank you very much for your positive review of Eastcotts. It is always nice for the staff to have positive feedback as they really do care about all of the residents that are living in the home and treat both them and their families with the respect and care that they deserve. All of the staff have a friendly approach and 'happy faces' during their working day and this creates a wonderful atmosphere throughout the whole home.

Thank you so much for your very kind words they are very much appreciated. I will pass your review of Eastcotts Nursing Home to the staff who cared for your mum during her stay with us.

Thank you very much for your review. This means so much to the staff here at Eastcotts and is very much appreciated. Your mum is an amazing lady and a real inspiration to us all, always has a smile on her face and enjoys life despite her medical issues. Your dad is a real character and has become a big part of the team here.

Thank you very much for your review. The staff here at Eastcotts treat each and every Resident like they are a member of their family. The Team are amazing, always having a smile on their faces and a focus on ensuring that the Residents are well looked after in every way. I will pass your kind words onto the team for them all to see. Thank you again.

Good Morning Jane,
I am sorry to hear that you were not entirely happy with your father's time spent here at Eastcotts Nursing Home. It's a shame that these issues were not expressed during his time with us in order for us to resolve them. I myself answered the telephone call from you after you had been to collect your father's possessions when you informed me that the wheelchair and a blanket were missing and that the television screen was broken. I informed you that we would find the wheelchair and blanket and leave them for you to collect at the Reception area which we did within 10 minutes of your call and they are still in the building for you to collect. In regards to the television, I explained to you that myself and the Maintenance Man had carried out a 'room check' of your father's room that morning and that the television screen at that time was intact. Once again I would like to apologise to you for the concerns that you have expressed on behalf of the Team here at Eastcotts.

We are sorry that you were not satisfied with the room that had been allocated for your husband on admission. However we are pleased that you are satisfied with the alternative room that your husband was moved into so promptly by the staff.

Thank you so much for your kind words. Your review means a lot to the whole Team at Eastcotts Nursing Home who really do their very best for all of the Residents that live here.

Thank you so much for your very kind words. We have a firm belief at Eastcotts in that we should treat our residents and relatives as we would expect ourselves and our loved ones to be treated. We have, as we often say, a second family whilst we are at work.

Thank you for your review of Eastcotts. We are all so pleased that your Mum has settled in so well and is enjoying life here as much as we enjoy having her living with us.