Submit a Review for Lincoln House Care Home
Dereham Road, Dereham, NR20 4LT
View full details of Lincoln House Care HomeLatest Reviews for Lincoln House Care Home
12 May 2026
The kindness and care shown to my beloved dad by the Lincoln House team is exceptional. They've even got him walking again, which we didn't think was possible. All the different teams go above and beyond to deliver personalised care with dignity and respect. It's a friendly, happy place where my dad
has thrived. A huge weight off my shoulders. Thank you.
28 April 2026
Fantastic staff, wonderful place.
24 April 2026
I cannot speak highly enough of the staff at Lincoln house. My mum was there on end of life care and choosing Lincoln House was the best decision my brother and I made. They were able to move mum in quickly with no issues at all which was a huge relief. The staff genuinely cared for mum, made her
feel comfortable and at home which helped mum settle easily.
Choosing a home for a loved one is a huge decision. Based on what my family experienced, I would 100% recommend this place.
17 April 2026
Attended the mothers day dinner alongside close family members, what can I say- amazing service! Emma who looked after us was really attentive and made us all feel welcome. It's reassuring knowing my nanna is in good hands here at Lincoln House.
15 April 2026
Visited mum on mothers day, had coffee and cake when we arrived and had lunch with her, also my brother and sister in law and my daughter was present for lunch on mothers day. Mum was treated with dignity and respect care staff are extremely patient with her and nothing is too much trouble.
13 April 2026
Both my parents have been in this care home for 3 1/2 years. This is a very homely home, the staff are all approachable and always willing to help and they have a very caring and professional attitude. You are welcome any time and they are like an extended family to me.
05 March 2026
When my husband came to Lincoln House, he was lost and bewildered. He was soon made to feel welcomed by the many staff members and appears to have a happy and relaxed attitude around them. He has enjoyed the activities as best as possible, particularly the musical, all organised with so much energy
and enthusiasm.
21 January 2026
My mother spent just a few weeks at Lincoln House on end of life care. She was treated with love and care and utter respect. Every member of staff had a smile on their face and couldn't do more to help her, if she needed.
We absolutely loved it there, invited every day and every time I came away
knowing she was happy and contented.
10 September 2025
My sister has excellent care and the activities are varied and exciting. The resident are very happy and all the events are very well organised. She is treated with dignity and respect. The food is well cooked and definitely geared for the older generation
07 August 2025
Our beloved Mother has been in Lincoln House for 6 months now & overall we are very pleased with the care she is receiving.
There have been some staff changes & periods where the nursing & care staff have been under huge pressure, but generally they take great care of mum, ensuring her needs are
met & she is happy. The frequency & range of activities that a member of staff & the team put together are fantastic & Mum really enjoys taking part in whatever is going on.
The rooms & communal areas are a bit dated but they have just started a full refurb so I'm sure that by the time that is finished the Home will be a warm & welcoming place for both residents & visitors.
We will never get the level or care that we would give mum at home on a 1-to-1 basis, but that wasn't possible so Lincoln House was our next best option & we are happy with the way that they look after Mum, but more importantly she is happy there which is the top priority as far as we are concerned.
31 January 2025
My mother was recently discharged from hospital and we were lucky enough to get her directly into Lincoln House for the care that she needed.
It has only been a short time that she has been a resident at Lincoln House but I cannot praise the team there enough, in particular the head nurse. If I
could give 10 stars I would. It was all very short notice getting Mum in and they did everything possible to make the transfer run as smoothly as possible. The care they give my mother is nothing less than what I could wish for. Within 24 hrs they had transformed her room to make it so homely for her. Sadly my mother isn't going to get better but since leaving hospital she has looked so much better and with the encouragement of the team there she is already participating in activities that I never thought possible when she was hospitalised. They treat every resident as an individual and do everything possible to meet their needs.
27 January 2025
The activity staff and carers are lovely. The activity staff keep the residents active and engaged, they show genuine care for the residents. The carers, who have a hard time as there always seems to be not enough staff to go round, are very caring and patient. The home is friendly and homely but
unfortunately I feel that the staff always appear to be under pressure, whether that's because of poor management or a lack of staff members I'm unsure. We did look at other care homes for my aunt and felt Lincoln House was the best one for her and still believe this is true, even with the few concerns we have.
27 January 2025
My nan is in Lincoln House and has been there for over a year and half now. The treatment and care she is receiving could not be better, excellent indeed. My nan is also very happy and feels very comfy and at home.
24 July 2024
My mother has been a resident of Lincoln House since January 2023. She is cared for by the nursing team. As a family, we have been happy with the care provided. The staff have been excellent, caring and very patient through some very difficult times. Lincoln House has been able to support and care
for my mother when other care homes have failed.
13 June 2024
This is about the third or fourth care home I have had to stay in and this one I cannot find fault in. It reflects in my ratings for value for money.
30 April 2024
I can’t put into words how much respite care at Lincoln House has changed our lives. It took a trip to the hospital and my Dad's doctor telling him he should not be living on his own for Dad to move in with us two years ago.
Recently, after feeling unwell myself, my doctor suggested respite care.
It was something we had not considered. When the manager showed us around it felt very homely, the residents looked happy and cared for and the staff were lovely. I felt immense relief after the visit.
Dad’s first stay was in February. He was happy when we collected him and he told us he had enjoyed the company of the staff who were all lovely.
On his second stay in April, the staff encouraged Dad to try the activities (to meet other residents). He took great delight in telling us all about the activities he had been doing and the people he had spent time with. He’d been to activities every day. More than anything my Dad was the happiest I have seen him for a very long time.
05 April 2024
Moving a loved one away from the familial home can be difficult. Especially if they have decades of vested interests in the local or are sadly unaware of their care requirements. It's a big deal. It's a big move. And it is sadly one that all too many of us are having to make to ensure the future
safety and well-being of our closest. Step into the fray here: Lincoln House. Home from home? It is home. With exceptionally attentive staff and welcoming receptions, the place feels more like a hotel. The level of care provided has seen my close relative surpass all medical expectations and actually thrive in the face of sheer adversity. I genuinely cannot fathom any further intervention that would enable their stay to be enhanced. They have the best staff. On hand and on call 24/7. Nothing is too much trouble and they are both a credit to themselves, a credit to Castlemeadow Care Group, and the very face of what senior care should look like in this country. I will never be able to fully express my gratitude.
22 December 2023
Was pleasantly surprised when husband first arrived. Reception and admin staff superb, met by clinical lead nurse, excellent. Husband needed time to settle and needed support from the staff which he initially received. Towards the end of his stay it deteriorated due to him being moved rooms, a room
at the front of the home where footfall was busy past his room which he enjoyed to the back of the home where residents are more independent and don’t require so much support. The people he generally saw were the staff smoking and vaping outside his window, disgusting and should not be seen by resident or visitors. I found out the manager had banned staff smoking in that area but it still happened and she was one of them. Home promotes hydration stations, shame it’s not carried out more frequently, ensuring residents are hydrated properly. Husband was told he was moving homes by the manager before it was even confirmed, this should not have happened. Food is average, portion control needs to be improved.
06 November 2023
Mum has only been at Lincoln House for a month but the difference in standards between here and her last nursing home are poles apart! Staff work together as a team to help residents enjoy life at Lincoln House. A lovely, caring nursing home. Thank you all so much.
11 September 2023
Mum has settled in so well and is very happy. As her daughter it's a pleasure to see her like this, especially doing activities and enjoying them.
The staff are so attentive and my family and I know she's in very caring, capable hands. Thank you.
Latest Reviews for Lincoln House Care Home
12 May 2026
The kindness and care shown to my beloved dad by the Lincoln House team is exceptional. They've even got him walking again, which we didn't think was possible. All the different teams go above and beyond to deliver personalised care with dignity and respect. It's a friendly, happy place where my dad
has thrived. A huge weight off my shoulders. Thank you.
28 April 2026
Fantastic staff, wonderful place.
24 April 2026
I cannot speak highly enough of the staff at Lincoln house. My mum was there on end of life care and choosing Lincoln House was the best decision my brother and I made. They were able to move mum in quickly with no issues at all which was a huge relief. The staff genuinely cared for mum, made her
feel comfortable and at home which helped mum settle easily.
Choosing a home for a loved one is a huge decision. Based on what my family experienced, I would 100% recommend this place.
17 April 2026
Attended the mothers day dinner alongside close family members, what can I say- amazing service! Emma who looked after us was really attentive and made us all feel welcome. It's reassuring knowing my nanna is in good hands here at Lincoln House.
15 April 2026
Visited mum on mothers day, had coffee and cake when we arrived and had lunch with her, also my brother and sister in law and my daughter was present for lunch on mothers day. Mum was treated with dignity and respect care staff are extremely patient with her and nothing is too much trouble.
13 April 2026
Both my parents have been in this care home for 3 1/2 years. This is a very homely home, the staff are all approachable and always willing to help and they have a very caring and professional attitude. You are welcome any time and they are like an extended family to me.
05 March 2026
When my husband came to Lincoln House, he was lost and bewildered. He was soon made to feel welcomed by the many staff members and appears to have a happy and relaxed attitude around them. He has enjoyed the activities as best as possible, particularly the musical, all organised with so much energy
and enthusiasm.
21 January 2026
My mother spent just a few weeks at Lincoln House on end of life care. She was treated with love and care and utter respect. Every member of staff had a smile on their face and couldn't do more to help her, if she needed.
We absolutely loved it there, invited every day and every time I came away
knowing she was happy and contented.
10 September 2025
My sister has excellent care and the activities are varied and exciting. The resident are very happy and all the events are very well organised. She is treated with dignity and respect. The food is well cooked and definitely geared for the older generation
07 August 2025
Our beloved Mother has been in Lincoln House for 6 months now & overall we are very pleased with the care she is receiving.
There have been some staff changes & periods where the nursing & care staff have been under huge pressure, but generally they take great care of mum, ensuring her needs are
met & she is happy. The frequency & range of activities that a member of staff & the team put together are fantastic & Mum really enjoys taking part in whatever is going on.
The rooms & communal areas are a bit dated but they have just started a full refurb so I'm sure that by the time that is finished the Home will be a warm & welcoming place for both residents & visitors.
We will never get the level or care that we would give mum at home on a 1-to-1 basis, but that wasn't possible so Lincoln House was our next best option & we are happy with the way that they look after Mum, but more importantly she is happy there which is the top priority as far as we are concerned.
31 January 2025
My mother was recently discharged from hospital and we were lucky enough to get her directly into Lincoln House for the care that she needed.
It has only been a short time that she has been a resident at Lincoln House but I cannot praise the team there enough, in particular the head nurse. If I
could give 10 stars I would. It was all very short notice getting Mum in and they did everything possible to make the transfer run as smoothly as possible. The care they give my mother is nothing less than what I could wish for. Within 24 hrs they had transformed her room to make it so homely for her. Sadly my mother isn't going to get better but since leaving hospital she has looked so much better and with the encouragement of the team there she is already participating in activities that I never thought possible when she was hospitalised. They treat every resident as an individual and do everything possible to meet their needs.
27 January 2025
The activity staff and carers are lovely. The activity staff keep the residents active and engaged, they show genuine care for the residents. The carers, who have a hard time as there always seems to be not enough staff to go round, are very caring and patient. The home is friendly and homely but
unfortunately I feel that the staff always appear to be under pressure, whether that's because of poor management or a lack of staff members I'm unsure. We did look at other care homes for my aunt and felt Lincoln House was the best one for her and still believe this is true, even with the few concerns we have.
27 January 2025
My nan is in Lincoln House and has been there for over a year and half now. The treatment and care she is receiving could not be better, excellent indeed. My nan is also very happy and feels very comfy and at home.
24 July 2024
My mother has been a resident of Lincoln House since January 2023. She is cared for by the nursing team. As a family, we have been happy with the care provided. The staff have been excellent, caring and very patient through some very difficult times. Lincoln House has been able to support and care
for my mother when other care homes have failed.
13 June 2024
This is about the third or fourth care home I have had to stay in and this one I cannot find fault in. It reflects in my ratings for value for money.
30 April 2024
I can’t put into words how much respite care at Lincoln House has changed our lives. It took a trip to the hospital and my Dad's doctor telling him he should not be living on his own for Dad to move in with us two years ago.
Recently, after feeling unwell myself, my doctor suggested respite care.
It was something we had not considered. When the manager showed us around it felt very homely, the residents looked happy and cared for and the staff were lovely. I felt immense relief after the visit.
Dad’s first stay was in February. He was happy when we collected him and he told us he had enjoyed the company of the staff who were all lovely.
On his second stay in April, the staff encouraged Dad to try the activities (to meet other residents). He took great delight in telling us all about the activities he had been doing and the people he had spent time with. He’d been to activities every day. More than anything my Dad was the happiest I have seen him for a very long time.
05 April 2024
Moving a loved one away from the familial home can be difficult. Especially if they have decades of vested interests in the local or are sadly unaware of their care requirements. It's a big deal. It's a big move. And it is sadly one that all too many of us are having to make to ensure the future
safety and well-being of our closest. Step into the fray here: Lincoln House. Home from home? It is home. With exceptionally attentive staff and welcoming receptions, the place feels more like a hotel. The level of care provided has seen my close relative surpass all medical expectations and actually thrive in the face of sheer adversity. I genuinely cannot fathom any further intervention that would enable their stay to be enhanced. They have the best staff. On hand and on call 24/7. Nothing is too much trouble and they are both a credit to themselves, a credit to Castlemeadow Care Group, and the very face of what senior care should look like in this country. I will never be able to fully express my gratitude.
22 December 2023
Was pleasantly surprised when husband first arrived. Reception and admin staff superb, met by clinical lead nurse, excellent. Husband needed time to settle and needed support from the staff which he initially received. Towards the end of his stay it deteriorated due to him being moved rooms, a room
at the front of the home where footfall was busy past his room which he enjoyed to the back of the home where residents are more independent and don’t require so much support. The people he generally saw were the staff smoking and vaping outside his window, disgusting and should not be seen by resident or visitors. I found out the manager had banned staff smoking in that area but it still happened and she was one of them. Home promotes hydration stations, shame it’s not carried out more frequently, ensuring residents are hydrated properly. Husband was told he was moving homes by the manager before it was even confirmed, this should not have happened. Food is average, portion control needs to be improved.
06 November 2023
Mum has only been at Lincoln House for a month but the difference in standards between here and her last nursing home are poles apart! Staff work together as a team to help residents enjoy life at Lincoln House. A lovely, caring nursing home. Thank you all so much.
11 September 2023
Mum has settled in so well and is very happy. As her daughter it's a pleasure to see her like this, especially doing activities and enjoying them.
The staff are so attentive and my family and I know she's in very caring, capable hands. Thank you.