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Lincoln House Care Home

Dereham Road, Dereham, Norfolk NR20 4LT
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Lincoln House Care Home, Dereham
Lincoln House Care Home, Dereham
Lincoln House Care Home, Dereham

Lincoln House Care Home provides a versatile range of care packages, taking a person-centred approach towards residential, nursing and respite packages, at the same time as being able to offer skilled palliative care.

A team of specialists are fully-equipped in achieving their potential on care and nursing performance, while being dedicated to a pleasant living environment in which activities and personal freedoms are supported.

Numerous events and entertainments are organised for residents benefit, though the privacy and dignity of all residents is also central to the provision carried out.

Care Provided by Lincoln House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,400£1,200 - £1,400
Nursing Care£1,200 - £1,400£1,200 - £1,400
Our fees are calculated following a pre assessment of care needs required and the room selected.

Please note that quoted nursing fees do not include FNC.

Contact Lincoln House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Roxana Safta (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (6)

Lincoln House Care Home Reviews (105)

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9.8

Lincoln House Care Home has a Review Score of 9.8 (9.829) out of 10, based on 21 reviews in the last 2 years. Over all time Lincoln House Care Home has 105 reviews.

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Review from C A (Son of Resident) published on 4 August 2026 Submitted via Postal Card
Overall Experience

I feel that my mum is very well looked after, the care staff are always friendly, polite & attentive despite having so much to do, and so many challenges with all the various needs of all the residents. It's hugely reassuring that the family know mum is safe & sound 24/7. The variety of food choices every day, served in the residents restaurant (which encourages social interaction) is great, as is the different activities every day, morning & afternoon, and the enthusiasm of the staff that carry out these duties. The different communal areas/rooms available to residents & their visitors is a lovely touch too.

Reply from Roxana Safta, General Manager at Lincoln House Care Home

Thank you so much for your wonderful review and for taking the time to share your experience. We are delighted to hear that your mum feels well looked after and that our team has made such a positive impression. Your kind words about caring and dedicated staff mean a great deal to us, as they work...  

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Review from Howard E (Son of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

I have been very impressed by this home. My main priority is that my dad is being looked after and that he is as happy as can be. I have seen evidence of both of these. Thank you. The staff are incredibly nice and very accomodating. In summary all i can say is thank you for looking after my beloved dad and long may that continue.

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you for your kind review. We are delighted to hear that you and your family are happy with the care being provided.
It is wonderful to know that our team's dedication and compassion have made such a positive difference. Your feedback means a great deal to us and will be shared with the team.

Thank you for placing your trust in Lincoln House.

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Review from K E (Son of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

We as a family are very happy with the level of care our father is receiving, the staff are excellent its a lovely care home.

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you and your family are happy with the care your father is receiving at Lincoln House.

Your kind words about the team and the home mean a great deal to us. We will be sure to share your feedback with the...  

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Review from Wendy W (Daughter of Resident) published on 17 July 2026 Submitted via Website
Overall Experience
Lincoln House is all that we hoped it would be. My mother has been a resident there for six months. The home is a wonderful welcoming environment with beautifully decorated communal spaces and well equipped residential rooms. It always looks and smells clean.
I often visit mum around mealtimes and the choice of food looks wholesome and nutritious - the homemade cakes offered to visitors are delicious.
I recently attended a family bbq and fun day which was well organised and a lovely opportunity to meet other families.
However without a shadow of doubt the best thing about Lincoln House is the incredible staff team. They are always approachable, appear happy in their roles and are very willing and able to meet mum's needs. This includes her health, wellbeing (they often make her laugh) and emotional support for example sitting with her in the middle of the night when she woke up anxious. It's so comforting to know she gets that level of care and kindness.

You are all amazing Thank you

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are delighted to hear that Lincoln House has met your expectations and that your mother has settled so well with us over the past six months.

It is wonderful to know that you appreciate our welcoming...  

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Review from Lisa C (Daughter of Resident) published on 16 July 2026 Submitted via Postal Card
Overall Experience

I would recommend LH to everyone I know. From the moment we walk in we are greeted by wonderful staff in reception to all the nursing staff & the wonderful cooks, + domestics, we have been visting mom for 3 years + her care has been amazing a few ups + down's with her mood but she's generally very happy. Thank you

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you so much for your kind and thoughtful review. We truly appreciate you taking the time to share your experience.

It is wonderful to hear that you have always felt welcomed by our reception team and that the care, compassion and dedication shown by our care staff, cooks and domestic team...  

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Review from Joanna B (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card
Overall Experience

I attended 20/06/26 when there was a summer fete. It was a really enjoyable day, well planned and well executed. All the Residents looked really happy and i know my Mum had a great time. The stimulation and socialisation is really good for my Mum, with her dementia. The staff were FANTASTIC and really threw themselves into all the activities with such positive energy

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you so much for your wonderful review. We are delighted to hear that you and your mum enjoyed our Summer Fete and that she had such a positive experience.

Your kind words about our team mean a great deal, and we will be sure to share your feedback with them. Thank you for your continued support, and we look forward to welcoming you back to many enjoyable events in the future.

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Review from S L (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

I was initially apprehensive about leaving mum in respite care as this was her first time away, and it was quite soon after dad passed away. All the staff were very wecoming and reassuring, from organising the placement and looking after mum, while she was here. I found it was a lovely atmosphere in the care home, and very caring.

Reply from Roxana Safta, General Manager at Lincoln House Care Home

Thank you for your lovely review. We understand that arranging respite care for the first time can be a difficult and emotional experience, particularly during such a difficult period. We are pleased to hear that our team helped make your mum's stay a positive experience and that you found the...  

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Review from Tracey D (Daughter of Resident) published on 8 June 2026 Submitted via Website
Overall Experience
Mum has been very happy living at Lincoln House since she arrived four months ago. Due to the kind and conscientious care from the staff, and a good healthy diet, she has gone from strength to strength, both physically and mentally.

She finds the staff genuinely friendly and helpful, and thrives on the interaction she has with them.

The home has a friendly, homely feel to it and is very welcoming towards visitors.

Mum is comfortable in her room, loves having her hair and nails done, and appreciates the entertainment offered.

Contact and communication from the admin and nursing teams has been extremely efficient and informative and I have nothing but praise, admiration and gratitude for the quality of care mum receives from everyone at Lincoln House. I would not hesitate to recommend it as a happy place to live.

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you for your wonderful review and for sharing your experience with Lincoln House Care Home.

We are delighted to hear that your mum has settled in so well and is enjoying life at the home. It is rewarding to know that the care, support, and companionship provided by our team have had such a...  

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Review from Ruth S (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

The kindness and care shown to my beloved dad by the Lincoln House team is exceptional. They've even got him walking again, which we didn't think was possible. All the different teams go above and beyond to deliver personalised care with dignity and respect. It's a friendly, happy place where my dad has thrived. A huge weight off my shoulders. Thank you.

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you so much for taking the time to share such a thoughtful review. We are delighted to hear your dad is thriving and has made such great progress, including walking again. It means a great deal to know you fell supported and reassured by the care he is receiving at Lincoln House.

Your kind...  

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Review from Paul W (Husband of Resident) published on 28 April 2026 Submitted via Postal Card
Overall Experience

Fantastic staff, wonderful place.

Reply from Roxana Safta, General Manager at Lincoln House Care Home

Thank you for the lovely review! We are absolutely thrilled to hear that you've had such a positive experience with us. Our staff works incredibly hard to create a wonderful environment for our residents, and knowing that their efforts are appreciated means the world to the whole team. Thank you for taking the time to share your feedback.

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Review from Tom H (Son of Resident) published on 24 April 2026 Submitted via Website
Overall Experience
I cannot speak highly enough of the staff at Lincoln house. My mum was there on end of life care and choosing Lincoln House was the best decision my brother and I made. They were able to move mum in quickly with no issues at all which was a huge relief. The staff genuinely cared for mum, made her feel comfortable and at home which helped mum settle easily.

Choosing a home for a loved one is a huge decision. Based on what my family experienced, I would 100% recommend this place.

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you for your kind words and for placing your trust in us. We're honoured you chose Lincoln House to care for your mum during such an important time, and I am pleased the admission process was smooth and reassuring.

Your comments about our team's genuine care and the comfort they provided are...  

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Review from R L (Granddaughter of Resident) published on 17 April 2026 Submitted via Postal Card
Overall Experience

Attended the mothers day dinner alongside close family members, what can I say- amazing service! Emma who looked after us was really attentive and made us all feel welcome. It's reassuring knowing my nanna is in good hands here at Lincoln House.

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you for your kind review. We're so glad you and your family enjoyed a wonderful Mother's Day dinner with us.

Our team takes great pride in creating a welcoming atmosphere for families. I will be sure to share your praise with Emma; she will be thrilled to know she made your visit so...  

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Review from H C (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card
Overall Experience

Visited mum on mothers day, had coffee and cake when we arrived and had lunch with her, also my brother and sister in law and my daughter was present for lunch on mothers day. Mum was treated with dignity and respect care staff are extremely patient with her and nothing is too much trouble.

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you for taking the time to share your kind feedback following your visit on Mother's Day. I am delighted to hear that you and your family enjoyed spending such a special occasion with your mum, and that you felt welcomed with refreshments and lunch.

It is wonderful to know that our team...  

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Review from J M (Daughter of Resident) published on 13 April 2026 Submitted via Postal Card
Overall Experience

Both my parents have been in this care home for 3 1/2 years. This is a very homely home, the staff are all approachable and always willing to help and they have a very caring and professional attitude. You are welcome any time and they are like an extended family to me.

Reply from Roxana Safta, General Manager at Lincoln House Care Home

Thank you for your kind review. We are pleased your parents feel at home and that our team's caring approach has made a positive difference. It is wonderful to hear that you feel part of our extended family. Your feedback will be shared with the team, as it will mean a great deal to them.

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Review from J C (Wife of Resident) published on 5 March 2026 Submitted via Postal Card
Overall Experience

When my husband came to Lincoln House, he was lost and bewildered. He was soon made to feel welcomed by the many staff members and appears to have a happy and relaxed attitude around them. He has enjoyed the activities as best as possible, particularly the musical, all organised with so much energy and enthusiasm.

Reply from Roxana Safta, General Manager at Lincoln House Care Home
Thank you very very much for your kind review about your husband's experience at Lincoln House.

We understand how difficult the transition can be, so we are truly pleased to hear that he now feels welcomed, relaxed, and happy with our team. It's also wonderful to know he has been enjoying the...  

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Review from Natasha C (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience
My mother spent just a few weeks at Lincoln House on end of life care. She was treated with love and care and utter respect. Every member of staff had a smile on their face and couldn't do more to help her, if she needed.

We absolutely loved it there, invited every day and every time I came away knowing she was happy and contented.

Reply from Helen Caul, Interim Manager at Lincoln House Care Home
Thank you for your kind reply Natasha, I will pass on your feedback to our dedicated staff in our next staff meeting.
Take care

Helen

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Review from Ella W (Sister of Resident) published on 10 September 2025 Submitted via Website
Overall Experience

My sister has excellent care and the activities are varied and exciting. The resident are very happy and all the events are very well organised. She is treated with dignity and respect. The food is well cooked and definitely geared for the older generation

Reply from Helen Caul, Interim Manager at Lincoln House Care Home

Thank you for your kind review of Lincoln House. I will pass your feedback on to the team as I know they will be really pleased with your comments.Kind regards, IM

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Review from Ian T (Son of Resident) published on 7 August 2025 Submitted via Website
Overall Experience
Our beloved Mother has been in Lincoln House for 6 months now & overall we are very pleased with the care she is receiving.
There have been some staff changes & periods where the nursing & care staff have been under huge pressure, but generally they take great care of mum, ensuring her needs are met & she is happy. The frequency & range of activities that a member of staff & the team put together are fantastic & Mum really enjoys taking part in whatever is going on.
The rooms & communal areas are a bit dated but they have just started a full refurb so I'm sure that by the time that is finished the Home will be a warm & welcoming place for both residents & visitors.

We will never get the level or care that we would give mum at home on a 1-to-1 basis, but that wasn't possible so Lincoln House was our next best option & we are happy with the way that they look after Mum, but more importantly she is happy there which is the top priority as far as we are concerned.

Reply from Helen Caul, Interim Manager at Lincoln House Care Home

Thank you for your lovely feedback. We are currently refurbishing Lincoln House and will keep all relatives updated with the progression.Mum is happy and settled at Lincoln House and she is a pleasure to care for. All of the family are positive and supportive and staff always welcome your visits. I will share your review with all the staff at our next meeting as this does mean so much to them.

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Review from Sarah S (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience
My mother was recently discharged from hospital and we were lucky enough to get her directly into Lincoln House for the care that she needed.

It has only been a short time that she has been a resident at Lincoln House but I cannot praise the team there enough, in particular the head nurse. If I could give 10 stars I would. It was all very short notice getting Mum in and they did everything possible to make the transfer run as smoothly as possible. The care they give my mother is nothing less than what I could wish for. Within 24 hrs they had transformed her room to make it so homely for her. Sadly my mother isn't going to get better but since leaving hospital she has looked so much better and with the encouragement of the team there she is already participating in activities that I never thought possible when she was hospitalised. They treat every resident as an individual and do everything possible to meet their needs.

Reply from Ellie Whiting, Digital Marketing Executive at Lincoln House Care Home

Thank you for this 5-star review. We take great pride in our home. We are glad your mother has settled in well at Lincoln House. I shall pass this wonderful feedback on to our team.

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Review from A W (Niece of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

The activity staff and carers are lovely. The activity staff keep the residents active and engaged, they show genuine care for the residents. The carers, who have a hard time as there always seems to be not enough staff to go round, are very caring and patient. The home is friendly and homely but unfortunately I feel that the staff always appear to be under pressure, whether that's because of poor management or a lack of staff members I'm unsure. We did look at other care homes for my aunt and felt Lincoln House was the best one for her and still believe this is true, even with the few concerns we have.

Reply from Ellie Whiting, Digital Marketing Executive at Lincoln House Care Home

Thank you so much for your review. We're delighted to hear that both our activity staff and carers have made a positive impact on your aunt's experience at Lincoln House. We are passionate about keeping our residents engaged and supported, so it's wonderful to know that you've noticed their care...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Lincoln House Care Home.

Meet the Team (1)

Roxana Safta
Roxana SaftaJob Title:Home ManagerJoined: 2026

Roxana joined Lincoln House in January 2026.

Frequently Asked Questions about Lincoln House Care Home

What types of Care is Lincoln House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lincoln House Care Home have?

There are 6 Single Rooms.

What are the Facilities & Services at Lincoln House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Lincoln House Care Home to the centre of Dereham?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lincoln House Care Home to verify any information. View our terms and conditions. Lincoln House Care Home has an Enhanced Service -more info.