Lincoln House Care Home, Dereham, Norfolk
Lincoln House Care Home, Dereham, Norfolk
Lincoln House Care Home, Dereham, Norfolk

Lincoln House Care Home provides a versatile range of care packages, taking a person-centred approach towards residential, nursing and respite packages, at the same time as being able to offer skilled palliative care.

A team of specialists are fully-equipped in achieving their potential on care and nursing performance, while being dedicated to a pleasant living environment in which activities and personal freedoms are supported.

Numerous events and entertainments are organised for residents benefit, though the privacy and dignity of all residents is also central to the provision carried out.

Group: Castlemeadow Group

Person in charge: Emma Bayne (Care Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Ages 60+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Day Care • Respite Care • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Lincoln House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Lincoln House Care Home has a Review Score of 9.9 (9.869)

The Review Score of 9.9 (maximum of 10) for Lincoln House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Lincoln House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 21 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.869 for Lincoln House Care Home is calculated as follows: ( (293 Excellents x 5) + (42 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 336 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Lincoln House Care Home is based on 21 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 21 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    28
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lincoln House Care Home?

  • Extremely LIKELY
    29
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lincoln House Care Home

  • Daughter of Resident/Service User
    9
  • Granddaughter of Resident/Service User
    5
  • Resident / Service User
    5
  • Sister of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • more

The staff brought my mother to my house in the mini-bus (my mother is wheelchair bound) so mum could enjoy her 90th birthday lunch with her 5 children who hadn't been altogether for 18 years. The staff collected mum and took her back to her room.

Incredible pleased with the home and Mum is happy there.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Emma Bayne, General Manager at Lincoln House Care Home responded to this review on 31 Oct 2017:

Thank you so much for your kind words. I will share these with the team and I know your comments will mean a lot to them.

I visit weekly and find the staff very sociable and approachable. The general appearance of rooms, walkways and group rooms are very clean and kept tidy. I am pleased with the way my sister is looked after.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

It was such a stressful time when we knew mum could not live by herself anymore and we could not have found a more caring and loving home. The peace of mind we have with her living here is amazing and all the staff are awesome.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Garry Gardiner, Operations Manager at Lincoln House Care Home responded to this review on 09 Oct 2017:

Thank you for your kind review. We always try to support the family as well as our resident as we appreciate it is a very stressful time. We are so happy that your mum enjoys being at Lincoln House and that you highly regard the staff that works so hard there.

My Grandmother has been a resident now for over two and a half years. I can honestly say moving to Lincoln House was the best thing she has done for herself. My Grandmother is treated so well and looked after by some excellent staff. Staff are always incredibly friendly to us when we visit and are always happy to answer any questions we may have.

I would certainly recommend Lincoln House as a caring and pleasant home.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Garry Gardiner, Operations Manager at Lincoln House Care Home responded to this review on 09 Oct 2017:

Thank you for your kind words. It means a lot to us that your Grandmother is happy at Lincoln House and that you speak so highly in regard to our staff. Hopefully we will see you at one of our Christmas events coming up shortly.

Outstanding care an amazing team. Mums needs have been met, she has made to feel welcome the care team have been so helpful and very comforting, can't say enough. Thank you from both me and my mum.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I could not have asked for any more for my sister, what wonderful care!
Thank you all.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Garry Gardiner, Operations Manager at Lincoln House Care Home responded to this review on 29 Sep 2017:

Thank you so much for your lovely comments. Feedback such as this gives our teams a real boost in recognition of the great job and hard work that they do on a daily basis.

Visits to Lincoln House Care Home by me and other knitters are always a rewarding event.
We regularly join in with residents knitting groups who also support Norfolk knitters.
Always smiling. Their activities manager actively encourages interaction with others.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Rooms: Good

What a wonderful welcome we received at Lincoln House when I accompanied my husband from hospital, for end of life care. Everyone is so friendly and relaxed, and the general atmosphere is homely. It seems nothing is too much trouble, from a shower at an odd time to a meal of food not on the menu!

The visitors' kitchen is a useful facility for heating soup, getting ice for drinks or making a cuppa! There are activities to entertain people but my husband enjoyed the peace and quiet and was checked regularly.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Emma Bayne, General Manager at Lincoln House Care Home responded to this review on 13 Jul 2017:

Thank you for your kind words. The team at Lincoln House strive to tailor the care and support given to residents and their loved ones as individualised as possible.

You won't find better!

My father needed palliative care. The carers were excellent, providing him and his family care with kindness, skill, and a smile. The food was fantastic, fresh local asparagus and sumptuous chicken pie would persuade him to eat if anything would. Many times they went out of their way to go above and beyond to help; from admitting in record time to finding him lip salve.

Two other facts are important. First, life simply isn't always perfect (this is as close as it gets). They dealt with concerns as something to address, not be defensive about. That is so unusual!
The 2nd major plus is their GP. I have lots of experience of palliative care in nursing homes, and he is exceptional; up front, practical, and kind. I saw lots of examples of him going in (unpaid) out of hours and going way beyond what could be expected of a GP. Prior planning is key to a good death, and he planned effectively.

I am very grateful for the care they gave my father and his family, in his last days.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Emma Bayne, General Manager at Lincoln House Care Home responded to this review on 06 Jun 2017:

Thank you for taking the time to review us. Your positive and touching words will be shared with the team and our supporting GP. I am proud to be the General Manager of a team which goes the extra mile.

Impressed with the level of cleanliness, prompt service and caring attitude of the staff.
Beautiful grounds and excellent food.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Emma Bayne, General Manager at Lincoln House Care Home responded to this review on 19 May 2017:

Thank you for taking the time to review us. We strive to deliver a first class service to all who reside here.

I know that every time I leave Lincoln House, that my mother is in safe, caring hands. She is very frail now but always handled with care dignity and respect. A recent hospital stay caused many problems but since she has been back in the home, her health, demeanour and well-being have all improved immensely. There is always laughter and a feeling of warmth. I visit at varied times of the day but have never felt it was the "wrong" time. I am made so welcome and I know that although my mother would have hoped for a few more years of independent living, that this is the very best option for her now. We are lucky to have a room, with fantastic staff. Thank you, Lincoln House

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Garry Gardiner, Regional Operations Manager at Lincoln House Care Home responded to this review on 10 May 2017:

Thank you so much for your kind words. The team work very hard to ensure that a high quality of care is always maintained as well as offering a good quality of life through activities, good home cooked food and the environment. It is lovely for you to recognise this which will be shared with everyone at Lincoln House.

A fantastic environment where the lovely staff go above and beyond to make residents feel at home, the personal extra touches such as birthday cakes, positioning bird tables outside the window and popping in for chats make for a first class service. On entering the building knowledgeable staff are smiling and friendly always offering to help in any way they can. They seem to genuinely care for the residents and do everything possible to make the stay A good one. The building itself is welcoming, clean and inviting. The food is good and varied and staff are always happy to offer a resident an alternative if nothing takes their fancy. Being able to go and eat Sunday lunch with my grandmother is lovely, this service enables to get together and make her feel included in celebration meals. I am incredibly happy my grandmother is able to reside at Lincoln House Care Home knowing when I finish my visit the staff will continue to look after her with the dignity and care she deserves.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Dad continues to be well cared for by everyone; nurses, carers, chefs, tea makers, cleaners, wardrobe assistants, event organisers... well everyone. Now his health has inevitably declined so much, I'm pleased staff were able to get to know him before. Perhaps it is obvious to say but the continuity of staff and care have helped us enormously. It is very reassuring to see kindness and compassion given when at our most vulnerable. I know dad finds it helpful that you give him the time he needs, responds at an appropriate level which has been constantly changing, and of course, also have a laugh and joke about it all!
Thank you.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Friendly staff and nice atmosphere with activities each day.
Feel very welcome when I go to visit my nan. The food is of a good standard with nicely decorated rooms.
Staff always keep family updated with any medical issues etc.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother has been diagnosed with Cancer, and I wanted the best care home for her when she came out of hospital.

I have not been disappointed with Lincoln house and the staff and management are first class.

I have found it extremely easy to discuss any issues regarding my Mothers needs, and can only thank everyone for making it a really good decision to place her there.

This is a nursing home that I would most definitely recommend for all round caring.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Pleasant
Well looked after
Brilliant staffing
No complaints

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother went to Lincoln House Care Home in 2006 for a few weeks recuperation following a hospital stay which she enjoyed, and has lived there permanently and very contentedly since 2011. The environment is happy, safe and secure and the staff are all very professional, caring, attentive and friendly. Everyone is treated with dignity and respect. Any concerns are listened to and dealt with promptly and I am kept up to date and involved with all aspects of mum's care. Individual preferences are catered for and activities, outings and entertainment organised on a regular basis. The menu is varied, food is fresh and cooked on the premises to a high standard. I have also seen two close relatives receive excellent nursing and compassionate and comforting palliative care at Lincoln House in the past few years. Everyone does their very best to be helpful and accommodating to both residents and their families.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Thank you for looking after our great grandma. She was ok and then got very sick. Everyone was lovely to us and to her. We could visit anytime and stay for as long as we wanted. Sometimes we would get upset and sometimes we would get upset and sometimes we would laugh with nan and eat her sweeties.
Nan liked her sherry with her friends and the day animals visited.
Thank you for looking after our nan.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nan was admitted to Lincoln House for palliative / end of life care. Everyone treated nan with so much care and dignity that we could leave her knowing she was well looked after when we could not be there. From the reception staff through all the care team, to the laundry and tea lady, everyone knew nan by name and took the time to chat while going about their duties. The room was always clean, nan had special dietary requirements that the kitchen catered for with ease. The visitor's kitchen area was a God send but as it's well used it could get a bit grotty. But this is down to the visitors, not the staff or the home!

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since Gran's arrival at Lincoln House Care Home she has been cared for by the best staff. She required pureed food which was piped to look like real food- she was given everything she needed and the staff always treated her with care and compassion. As a family member, we were looked after too. Time was always made to answer our questions and worries about gran. It was very re-assuring to know she was looked after when we weren't there with a consistently high level/standard I cannot praise the staff enough.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care and attention is 100% The respect for the residents is 100% The thought to visitors is 100% I cannot speak highly enough about this nursing care home.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad's care was exactly what the family wanted for him. thank you. Most importantly, the care was 10/10 and the food he also gave 10/10.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have had a pleasant stay even if my condition did not allow me to do a lot.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Review of respite care in July/Aug 206 friendly, helpful and excellent staff.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Over the year I have visited a number of care homes. Lincoln House is definitely one of the best. The staff always seem happy and caring. There are never any unpleasant smells! Keep up the good work!

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Rooms: Excellent

as a family we could not have had better care and attention from everyone we came in contact with, nursing care for my husband was wonderful and the staffs kindness was second to none.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother has been at Lincoln House a little over 2 years. I live in New Zealand and visit once or twice a year. I cannot fault the staff for their quality of care and the dignity they treated my mother with.
I often came to visit my mother unannounced and she was always happy, clean and well dressed. Any questions I had were answered in full and were never too much trouble.
I was able to Skype my mother from New Zealand which the staff would organise for me. My mother it seemed as if nothing could be too much trouble, regrettably my mother passed away just after Christmas. Looking back I realise I could not have placed my mother in a better place than Lincoln House.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been extremely happy here and well looked after. I would come back again if I needed too. I was worried about coming in to a care home but I have been made very welcome.

How likely would you be to recommend Lincoln House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

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Care Home Idol 2016

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