Lincoln House Care Home

My father-in-law never wanted to go into a care home, but his health left him unable to care for himself. He is now getting used to life in care and he finds the majority of staff very professional and caring, to the point where he feels they treat him like a good friend. We can only praise the staff at Lincoln House for making him feel as comfortable as he can be. He is now getting more involved with the activities run by the entertainment team, which has helped a lot with his mental well being.

An amazing place, full of love, laughter and joy for all the residents concerned. I go home every day totally uplifted. The activity program is fantastic. The breadth of things to do and singing is wonderful! As for the care staff, can't fault them. Food and meals are delicious, wonderful choices all catered for. Finally not forgetting the admin staff. The wonderful, helpful, kind ladies on reception, your patience and understanding is so very much appreciated. Couldn't ask for a better place to be. My Dad's choice and I understand why!

I find the staff extremely professional, caring, approachable and welcoming. Reviews are held regularly so feedback/concerns etc can be discussed. Overall, I am very happy with the care my husband receives. Cleanliness is always of a high standard and maintenance is also good. Just needs corridors decorating.

The care and staff are excellent, my mother was as happy as she could be with her disability. The reception very helpful and the decor on the entrance very inviting. Pity about the admin sorting out money issues.

Following the sad death of my father, the care workers took time to ensure mum has the extra support she needed.

The staff are all considerate, polite, respectful and have a caring attitude towards both residents and their families. It feels like an extending family.

The home is lovely and clean and cheery. Nice rooms and plenty of quiet places. Good parking.

Our mum spent just over 10 weeks at Lincoln House. From the minute I took her into her room, she was given excellent quality care; from the food, nurses to personal palliative care, always doing the best possible care for her in every way. We as a family spent many hours with our mum, sometimes through the night, the nurses were always popping in to check on our mum and giving us plenty of tea & coffee.

Let's face it - care homes do not attract the best of press reports of late and it was with some trepidation I entered Lincoln House some nine months ago. NOTHING is too much trouble. Headed by a most efficient management team the whole operation gels, from the very varied entertainments programme to the facilities available. If you are considering a care home don't take my word, go and see for yourself!

My father was initially in Lincoln House Care Home for respite but decided he liked it so much that he wanted to stay. Staff are brilliant, care has been absolutely fantastic, he loves the food and can’t fault it in any way. It’s the happiest I’ve seen him in years.

The staff are very good to her and we feel as a family that she is safe and being looked after.

Thank you to all the staff, management and those who all play a part in running and making this a wonderful place.

My father is happy and settled, he has a comfortable room and enjoys waving to the staff and visitors as they pass his window. He enjoys a lovely breakfast each morning in the breakfast room and then wanders to his favourite chair in one of the two cosy day rooms. The staff are extremely friendly, helpful and caring and always have a smile on their faces. I have peace of mind that he is well cared for and safe. Thank you Lincoln House.

Pleasantly surprised! Residents happy and chatty with lots of laughter and my friend loves being there and hopes to stay.

The place felt fresh and clean and staff are very helpful. A very happy visit and has uplifted my preconceptions of a care home.

The care home was clean and welcoming. The residents are actively taking part in gentle exercises when I was there and all seemed to be happy and relaxed. The rooms were furnished and light.

Before my wife became a resident. I made several enquiries about Lincoln House and decided this home was what my wife needed. Having been there since three days before Christmas 2017. All have been great and all the staff treat you like part of a large family "no" Mr or Mrs, just Christian names which is good. Nothing is too much trouble and we all are pleased how my wife is looked.

Brilliant nursing care home. Viewing of the whole site was open/friendly - all rooms (bedrooms/offices/lounges/showers) could be seen. All staff spoke to us.

Once a resident, my mum had a homely bedroom, she felt it was hers and just like a real bungalow. The staff were so kind, accommodating and saw to her every need. It was clean in the lounges, kitchen area and corridors. I, as a visitor, was always welcome. It was safe and phone calls to me were made directly when there was a change in condition.

I was very impressed by the end of life care offered to my father. The staff treated him with respect, compassion, tenderness and dignity. They were always accessible, warm, friendly and understanding towards me in the last weeks of his life. They communicated his situation to me clearly and kept in regular contact. After his death, the staff dealt sensitively with family dynamics and needs. Their guidance throughout the process was invaluable.

Everybody made it nice for me and I had a very happy time.

Surroundings are excellent and well-furbished rooms and communal areas.

The care received by father was second to none with seemingly no problem that could not be overcome. From the admin staff through to the nursing staff, all were excellent and empathy with residents was very good.

There was a wide variety in the choice of meals and food was always fresh and cooked to a very high standard and served hot.

Management were always available to discuss any issues and with nurses on site and a surgery nearby, there was comfort in knowing that help was always available.

An excellent home where smiles went miles. Thank you.