Lincoln House Care Home

From the first moment I spoke to the lead nurse about getting my mother out of hospital and into Lincoln House Care Home urgently, I was treated with so much kindness and understanding. The administration and reception were so professional and arranged Mum's admission without any worries for us. All the nursing staff are wonderful, kind and respond quickly. The food is really great. Mum's room with an ensuite is cheery and comfortable. Mum has recovered so well at Lincoln House when we feared the worst in hospital.

I am very happy with this care home for my mum. One big happy family.

My mother and father have been residents of Lincoln House and being well looked after. Help was given to both to meet their differing needs. The staff have always been curious and caring this was only emphasised when unfortunately my father passed away, and the care and attention given to my mother was exemplary. Thank you.

Having moved Dad from a previous home to meet his needs, Lincoln House Care Home have certainly met them. Dad has improved hugely, put on weight and always looks so clean, tidy and cared for. He is so well looked after, safe and entertainment is so good with different activities Dad is interested in. Food is magnificent and the Christmas menu was amazing. Well done to all.

Thank you to all the kind staff who helped care for my friend. The care she received was of a very high standard, and the wound care was exceptional. After years of ulcerated legs and being in pain, she was with you for just over a month, and you managed to heal her legs. Thank you so much, everyone, at Lincoln House.

We found it difficult to find the right nursing home for her, but we have. The staff are kind and caring. I can leave her in the staff's care, knowing that she is well looked after. Thank you, Lincoln House.

I started with respite and have decided to become a full-time resident. I feel I am settling nicely. The staff are good and approachable.

I am very happy here, enjoying the food. The carers are excellent, they are always ready to help.

Well satisfied with food and accommodation.

Having not been in care before, I had such bad reports of being in a care home. What I had experienced was so far from the truth. I could quite happily stay at Lincoln House for the durations of my life.

Our grandmother / mother has been a resident in Lincoln House for just over a year. The past 6 months have been very challenging and distressing but despite this the staff have remained positive and upbeat. This week was a big birthday and they made a huge effort to make this day as special as it could be under the circumstances. Beautiful cakes, flowers, afternoon tea and favourite meal for lunch taking time to help open cards and gifts and sing Happy Birthday. We obviously wished as a family we could all visit in person but we are so grateful that it was such a lovely day and we know that the best care possible is given at all times.

Lincoln House was a necessity rather than a choice because of NHS pressure to discharge, and therefore booked on a temporary basis. However, Mum chose to stay as she felt "comfortable, cared for and safe". As a retired physiotherapist with vast experience of homes, I saw Lincoln House through a daughter's and a professional's eye. Apart from the high standard of personal hygiene, cleanliness, activities, garden's, GP support etc, the huge positive point is the staff's sensitivity of care. From a lady who was hesitant to be leaving her room to one who joined in everything but who was bed-bound in her final weeks, the carer and staff gave a seamless, supporters and never rushed, always allowing Mum to keep her dignity and independence of choice. Amazingly impressive.

Above all, she was cared for, looked out for and love. We, and she, could not have hoped for more.

My mum lived at Lincoln House for five and a half years, having gone there for end of life care. Testimony, therefore, to the wonderful care she received, as well as her own will to live, that 'end of life' turned out to be years rather than weeks. She continued to receive nursing care throughout this time.

Mum wasn't just 'in a home' but 'at home'. Nurses, carers, catering staff, cleaners, maintenance, admin and entertainment staff were all instrumental in making Mum feel she was living in her own home; in her own personal space with staff who quickly became friends, calling at her door for a chat as well as to give care or help. To feel you are still a part of society and valued; is crucial.

All homes up and down the country have ups and downs, and care homes are no exception. But after so long at Lincoln House, give praise where praise is rightly due. They are a credit to themselves in the quality of care they provide, and I would recommend them too highly to everyone. Excellent.

Thank you!

Our father only stayed at Lincoln House for approximately three weeks before he deteriorated, but the level of care, attention and support they provided was beyond excellent. All the staff were very friendly and were easily approachable.

Wonderful people, thank you so much.

One word sums up this home - fantastic. Lincoln House is a home from home environment, from the rooms to the tasty food served. The deputy manager was so helpful from the moment we looked around and all the staff over the entire duration of Nan's stay have been so kind, caring and friendly. During Nan's final few weeks, as difficult as they have been, the staff have been incredible. They treated her with love, kindness and respect. Nothing was too much trouble and I wasn't left out either, getting a hug when they could see I needed one. So supportive and always on hand to offer reassurance and answer any questions. They were so thorough with all their checks and were in regularly and promptly. Nothing was too much for them. I cannot thank them enough for making such a hard time that much easier. I could not recommend this place more and I would definitely give this home a 10/10, should I be asked.

The resident I visit is truly thankful to everyone caring for him. Although he was very reluctant to leave his own home, particularly as he'd shared it with his late wife, he realised he could not have remained there. He is grateful for everything everyone does for him. He says no one could do more.

Everyone was lovely a really nice place I would recommend to anyone and I will be going back.