Care Homes Owned by Castlemeadow Care Group

Jobs
9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Castlemeadow Care Group
Castlemeadow Care Group has an excellent reputation in Norfolk for many specialist forms of residential care, including for skilled nursing packages, with an attentive and considerate approach that is tailored to the needs of each client.

The provider's homes are located in Dereham, Norwich, Swaffham, King's Lynn, Long Stratton and Halesworth.

Lincoln House in Dereham also supports the independent and assisted living residences in the Woodgate Park Retirement Village.

The care homes specialise in dementia care and excel in their palliative care provision.

Castlemeadow Care Group Locations (6)

 - Browse 6 Care Homes owned by Castlemeadow Care Group
List View
Map View
St John's House

38 Heigham Road, Norwich, Norwich NR2 3AU 

9.9 132 reviews
"Mum has now bee;in St John's since May of this year. She had just turned 90. It was a massive wrench for her and very logistical for us…"   Read all 132 reviews
Location Type Care Home

St John's House was rated Outstanding in June 2023 by the Care Quality Commission and was the winner of National Care Home of the Year 2023 at the Caring UK Awards. The home offers a new style of premium luxury care and delivers high quality services… Read more about St John's House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,600 / week
The Mayfields Care Home

Swan Lane, Tharston, Long Stratton, Norwich NR15 2UY 

9.9 86 reviews
"Our close friend has recently become a resident at The Mayfields. The care he has received from all staff, including management, has been…"   Read all 86 reviews
Location Type Care Home

The Mayfields Care Home is a modern care development from Castle Meadow Care, specialising in dementia care from a team of quality staff. The facility is made up of sixty en-suite bedrooms and pleasant living areas, while landscaped gardens are also… Read more about The Mayfields Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,200 / week
Highfield House Care Home

London Road, Halesworth IP19 8LP 

9.5 66 reviews
"Living so far away is always a worry but I couldn't wish for better care of my Mum. Recently having to be seen by paramedics, and checked…"   Read all 66 reviews
Location Type Care Home

Highfield House offers short or long-term residential care solutions for a wide range of differing needs. Care plans are adapted to suit individual requirements and include care for Parkinson’s, palliative and convalescence care as well as care for the… Read more about Highfield House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 40 Rooms
  • from £1,250 / week
Lincoln House Care Home

Dereham Road, Dereham NR20 4LT 

9.4 91 reviews
"My mother spent just a few weeks at Lincoln House on end of life care. She was treated with love and care and utter respect. Every member…"   Read all 91 reviews
Location Type Care Home

Lincoln House Care Home provides a versatile range of care packages, taking a person-centred approach towards residential, nursing and respite packages, at the same time as being able to offer skilled palliative care. A team of specialists are fully-equipped… Read more about Lincoln House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms
  • from £1,100 / week
Wyndham House Care Home

Wyndham House, Manor Road, North Wootton, King's Lynn PE30 3PZ 

9.3 76 reviews
"Fantastic staff and always available to help,activities for patients are great and the food is top draw.can't believe it's been 6 weeks…"   Read all 76 reviews
Location Type Care Home

Wyndham House is a beautiful old manor house set in the Norfolk countryside in the small village of North Wootton just outside the ancient market town of Kings Lynn. Perfectly situated the home is only seven miles from Sandringham and fourteen miles… Read more about Wyndham House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 44 Rooms
  • from £995 / week
The Paddocks

45 Cley Road, Swaffham PE37 7NP 

7.3 56 reviews
"Our uncle was admitted to The Paddocks on the 7th of December 2022. From day one he was treated with care, compassion and dignity. His room…"   Read all 56 reviews
Location Type Care Home

The Paddocks is located in the centre of Swaffham, a beautiful and tranquil Norfolk town with plenty of shops and cafes as well as a weekly market. Swaffham is situated 12 miles east of Kings Lynn and 31 miles west of Norwich, which makes it a great… Read more about The Paddocks

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 100 Rooms
  • from £972 / week

Castlemeadow Care Group Reviews (507)

9.2

Castlemeadow Care Group has a Group Review Score of 9.2 (9.218) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Castlemeadow Care Group must have a Review Score.

Overall Experience
  • 416
  • 81
  • 6
  • 0
  • 4
Date Published
  • 507
  • 16
  • 37
  • 83
  • 424
Reviewer Connection to Castlemeadow Care Group
  • 170
  • 90
  • 64
  • 38
  • 22
  • 17
  • 17
  • 14
  • 12
  • 11
  • 11
  • 11
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Highfield House Care Home

from Caron B (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Living so far away is always a worry but I couldn't wish for better care of my Mum. Recently having to be seen by paramedics, and checked over in A&E, the staff at Highfield kept me constantly updated with phone calls. Mum also has some complicated dietary issues and Highfield do their best to meet
her needs. The home is always spotlessly clean and they arrange a variety of activities for residents. Overall, Mum is very well looked after. Thank you Highfield House.
Reply from Natalie Gray, Registered Manager at Highfield House Care HomeThank you so much for your lovely review Caron. We know how hard it can be to be far away from a loved one, so it really means a lot to hear that our communication and support have helped to give you peace of mind.

We're so pleased we were able to keep you closely updated during your mum's recent visit to A&E, and that you feel reassured about the care and attention she receives with us, including support around her dietary needs. We always do our very best to encourage the most suitable diet for her, while making sure she can still enjoy her meals. Your kind words about the cleanliness of the home and the range of activities we offer are truly appreciated by the whole team.

It is a real privilege to care for your mum, and we're so happy you chose us to care for her. We are glad you know that she is happy, comfortable, and well looked after. Thank you again for placing your trust in Highfield House and for taking the time to share such kind feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Mayfields Care Home

from J C (Friend of Resident) published on 6 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our close friend has recently become a resident at The Mayfields. The care he has received from all staff, including management, has been exemplary. Staff listened to his story and our thoughts and have gone over and beyond to make sure he is happy, settled and has a voice in his care. We are absolutely
delighted. An amazing residential care home. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Highfield House Care Home

from L C (Friend of Resident) published on 26 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our friend to Highfield's and could not be happier with the decision.
The staff take time to get to know their residents and adapt the care depending on their needs.
The staff always have time to stop and chat to everyone always saying hello to everyone during their working day.
The management
and staff are kind, attentive and nothing is too much trouble.
There is always entertainment and activities on for those who choose to join in and quiet spaces for those not so keen.
The home home is kept to a very high level of cleanliness and the food options are very good, always seems to be something for everyone.
I cannot recommend this home enough to anyone looking for somewhere to move to or to move a relative into. Nothing is too much trouble and it feels like a real home environment for everybody.
Thank you to everyone for the care and kindness shown
Reply from Natalie Gray, Registered Manager at Highfield House Care HomeThank you so much for taking the time to leave such a wonderful review. We're delighted to hear how happy you are with the decision to move your friend to Highfield House!

It means a great deal to us that you've noticed the effort our staff make to get to know each resident as an individual and adapt care to suit their needs. Creating a friendly, welcoming environment where everyone feels acknowledged and at home is something we're very proud of. We absolutely adore him.

Your kind comments about the activities, quiet spaces, cleanliness, and food will be shared with the whole team, who work incredibly hard to make Highfield House a comfortable and supportive place for everyone. Knowing that it truly feels like a home environment is the highest compliment we could receive.

Thank you again for your recommendation and for your lovely words of appreciation. They mean so much to us all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Highfield House Care Home

from Deborah E (Daughter of Resident) published on 26 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lived at Highfield House for the final months of her life. During this time she was extremely well cared for. In fact I believe the staff went above and beyond in every aspect of her care.
At the end of her life the compassion shown to her was both heart warming and admirable.
She was kept
comfortable and given a truly dignified end to a long life.
Throughout her time at Highfield House I found responses to any questions or concerns I had immediate and effective.
I felt from my first visit that my mum was very safe here which afforded me great comfort.
The kindness and support shown to myself when my mum was in the last few hours of her life was truly remarkable and I shall never forget the good hearts and kind words of the staff.
Hard working conscientious kind management and staff make this place very special.
I will be forever grateful for the care they gave my dear mum.
Reply from Natalie Gray, Registered Manager at Highfield House Care HomeThank you so much for sharing such a deeply moving and beautiful tribute to your mum and to our team at Highfield House. We are truly honoured that you entrusted us with her care during such an important and sensitive time in her life.

To know that you knew your mum was kept comfortable, cared for with dignity, and surrounded by compassion means everything to us. End-of-life care is something we hold very close to our hearts, and your words truly reflect the values and dedication of our staff and management team.

Your kindness towards our team, especially during such a difficult and emotional time, is deeply appreciated. Supporting families as well as residents is a vital part of what we do, and it means so much to know that you felt cared for and supported too.

We will always remember your mum, and we are incredibly grateful that we were able to be part of her journey. Thank you for your trust, your gratitude, and your beautiful words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Highfield House Care Home

from Hollie S (Friend of Resident) published on 26 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have moved our friend to highfield care home recently & we could not ask for better care. All of the staff have a high level of compassion and provide excellent patient care. A special mention to Natalie and Leslie who have made the transition so easy - they are amazing people who give their all
to the home. Would thoroughly recommend Highfield's to anyone looking to find a home for their loved ones. I cannot fault anything at this lovely home.
Reply from Natalie Gray, Registered Manager at Highfield House Care HomeThank you so much for taking the time to leave such a kind and thoughtful review. We're truly grateful for your lovely words and for trusting us with your friend's care.

Helping someone settle into a new home is incredibly important to us, and it means a great deal to know that the transition was a positive and reassuring experience for you. Your recognition of the compassion and dedication shown by our team will be shared with all the staff, who work very hard to provide the best possible care every day.

It was a pleasure to support you all during this time, and your recommendation means more to us than you know. Thank you again for your trust and kindness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lincoln House Care Home

from Natasha C (Daughter of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent just a few weeks at Lincoln House on end of life care. She was treated with love and care and utter respect. Every member of staff had a smile on their face and couldn't do more to help her, if she needed.
We absolutely loved it there, invited every day and every time I came away knowing
she was happy and contented.
Reply from Helen Caul, Interim Manager at Lincoln House Care HomeThank you for your kind reply Natasha, I will pass on your feedback to our dedicated staff in our next staff meeting.
Take care
Helen
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St John's House

from Mark C (Son of Resident) published on 2 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now bee;in St John's since May of this year. She had just turned 90. It was a massive wrench for her and very logistical for us with over 30 years of "stuff" to sort through. Mum's physical health was deteriorating even though she at the time didn't or didn't want to recognise this. From day
one until today there has always been the utmost constancy from each and every member of staff. How everyone remains cheerful and positive is beyond me. They are real angels. They must be. Mum has had rollercoaster emotions and health issues. Her respect has always been maintained. Paul, the care manager is one of the most outstanding individuals I have ever come across. Mum is treated royally, even when she does not deserve it. The environment is very comfortable and tasteful. The public areas are simply gorgeous. Mum questions some of the food but she is pescatarian and very fussy indeed so she has always questioned food wherever she has stayed. She enjoys a glass of wine most days. Fab.
Reply from Emma Bayne, General Manager at St John's HouseThank you so much for sharing such a thoughtful and heartfelt review. We know how significant a transition this has been for your mum and your family, and were truly grateful for the trust youve placed in us. It means a great deal to hear that our teams constancy, positivity, and care have made a difference during this time. We will be sure to pass along your kind words to Paul and the rest of the staff, who will be delighted to know their efforts are appreciated. Were glad your mum feels respected, comfortable, and able to enjoy the things she loves mostincluding her daily glass of wine.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St John's House

from Callum H (Regular Volunteer) published on 26 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I began visiting St John's house as a student on placement for my college course, where I was welcomed with nothing but kindness and open arms and taught what I needed to know. I enjoyed my time so much, that at the end of my course, I asked to continue as a volunteer with the wellbeing team. As I still
visit, the variety of the activities, and the lengths gone to ensure residents experiences are positive continue to impress me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Mayfields Care Home

from Paul S (Husband of Resident) published on 18 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for The Mayfields. My wife, who has early onset Alzheimer's, is well cared for and looked after. I feel that I made an excellent choice. Everybody from the domestic staff to the manager are so friendly and welcoming and do their best to make my visits as comfortable as possible
and the staff always make time to speak to me and update me on my wife's condition and developments generally. The care staff in the dementia unit are all very compassionate and caring. Nothing seems to be too much trouble for them and they take everything in their stride. They are obviously dedicated and excellent with residents. In the 4 months I have been visiting I have seen little or no turnover of staff which is reassuring to me and particularly the residents. There are some agency staff at times which is understandable but they are also very good. The ambiance of the home is good and I am concentrating in this review on the care aspect as that is most important to me and my wife.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St John's House

from David G (Regular Volunteer) published on 21 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I volunteered in the wellbeing team. A good range of activities for the residents was provided, including personal 1 to 1 visits for those unable or unwilling to join in with the group activities. The care staff attended to the needs of the residents and treated them with dignity and respect. The housekeeping
team worked very hard to keep the home clean and looking smart. Everyone was very helpful when I needed to know something including the reception staff. The management and the maintenance team who fixed a fault I reported immediately.
Reply from Emma Bayne, General Manager at St John's HouseWe are delighted to hear that you enjoyed your time volunteering with our Wellbeing Team. It's wonderful that you support the variety of activities offered, the care shown to residents, and the hard work of all our teams across the home. Your feedback means a lot to us, and we truly appreciate the time you have given to support our residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St John's House

from R L (Son-in-law of Resident) published on 6 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly, my mother-in-law passed away in hospital a couple of weeks ago. The staff at St John's were sensitive through a difficult time after she was admitted following a fall. We were kept informed as matters developed and when she was re admitted as an emergency. She was admitted to residential care
3 1/2 years ago with the prognosis that her advanced dementia meant a likely life span of just 2 years. In the event, the care and attention giving at St Johns meant she lived much longer. Her quality of life was greatly enhanced by the specialist dementia care including excellent entertainment and activities.
Reply from Emma Bayne, General Manager at St John's HouseThank you so much for your thoughtful message about your mother-in-law's time with us. We are deeply sorry for your loss and extend our heartfelt condolences to you and your family. It was a privilege for all of us at St John's House to be part of her care and to get to know her over the past 3 years. Your kind words about our team, activities and specialist dementia care mean a great deal to us. We strive to make every day meaningful and comfortable for the people who live here, and it is reassuring to know that our efforts brought her quality of life and comfort. Please know that she will be remembered fondly by the staff who cared for her. We are grateful that you took the time to share your experience with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

St John's House

from S B (Niece of Resident) published on 25 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently celebrated my uncle's 90th birthday. The help and support we received from the staff was amazing. It made the day extremely special. I am so grateful for their help. Since my uncle has been a resident, we have received such care, support and so much more. I know my uncle is safe and very
well cared for which gives me so much peace. A wonderful environment, such a lovely home.
Reply from Emma Bayne, General Manager at St John's HouseIt was an absolute pleasure to host your Uncle's Birthday, there was an exceptional turn out. Thank you for inviting the staff and residents - we thoroughly enjoyed the afternoon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wyndham House Care Home

from Shaun C (Son of Resident) published on 23 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Consistent high quality of caring care.
Reply from Michelle Freebairn, General Manager at Wyndham House Care HomeThank you for your feedback; it is important to us. Always a pleasure to see you when you visit. Kind Regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lincoln House Care Home

from Ella W (Sister of Resident) published on 10 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has excellent care and the activities are varied and exciting. The resident are very happy and all the events are very well organised. She is treated with dignity and respect. The food is well cooked and definitely geared for the older generation
Reply from Helen Caul, Interim Manager at Lincoln House Care HomeThank you for your kind review of Lincoln House. I will pass your feedback on to the team as I know they will be really pleased with your comments.Kind regards, IM
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Highfield House Care Home

from Jan P (Wife of Resident) published on 3 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Highfield is very welcoming to my husband and to me. Two particular members of staff always greet us warmly and spend time catching up before I leave my husband in their very capable hands.
He is always happy to go into Highfield and seems relaxed and calm when I go in to see him or bring him home.
The staff talk to us and each other and greet us by names. They are always ready to help or solve a problem.
We spent a very happy Open Day last week in the lovely garden with a fashion show presented by residents, stalls of home made goods, a barbecue and an Elvis impersonator.
It is a home with a warm welcome, a 'can do' attitude and a sense of humour!
Reply from Natalie Gray, Registered Manager at Highfield House Care HomeThank you so much for your wonderful review! We absolutely adore having your husband with us and truly enjoy his fantastic company. We're so happy that he enjoys being with us and that you feel part of the family - that's exactly what we want. We're delighted you both enjoyed our summer event, and we can't wait to welcome you to our upcoming events very soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wyndham House Care Home

from M L (Friend of Resident) published on 18 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting the care home for around 2 years on a weekly basis. I have always found the rooms to be clean and tidy. All of the staff/carers are wonderful and kind. They are so busy, I don't think they get as much time as they would like to spend quality time with the residents. In all the time
I have been visiting I have only I have only seen the garden used once. I think it would be beneficial for the residents to get out in the garden and the fresh air more often. Again, I think that's down to the lack of resources available.
Reply from Michelle Freebairn, General Manager at Wyndham House Care HomeGood Morning Thank you for your feedback it is much appreciated. Our residents and families can use the garden at anytime, please feel free to request access so you and your friend can enjoy especially with the lovely weather.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lincoln House Care Home

from Ian T (Son of Resident) published on 7 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our beloved Mother has been in Lincoln House for 6 months now & overall we are very pleased with the care she is receiving.
There have been some staff changes & periods where the nursing & care staff have been under huge pressure, but generally they take great care of mum, ensuring her needs are met
& she is happy. The frequency & range of activities that a member of staff & the team put together are fantastic & Mum really enjoys taking part in whatever is going on.
The rooms & communal areas are a bit dated but they have just started a full refurb so I'm sure that by the time that is finished the Home will be a warm & welcoming place for both residents & visitors.
We will never get the level or care that we would give mum at home on a 1-to-1 basis, but that wasn't possible so Lincoln House was our next best option & we are happy with the way that they look after Mum, but more importantly she is happy there which is the top priority as far as we are concerned.
Reply from Helen Caul, Interim Manager at Lincoln House Care HomeThank you for your lovely feedback. We are currently refurbishing Lincoln House and will keep all relatives updated with the progression.Mum is happy and settled at Lincoln House and she is a pleasure to care for. All of the family are positive and supportive and staff always welcome your visits. I will share your review with all the staff at our next meeting as this does mean so much to them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Highfield House Care Home

from W A (Daughter of Resident) published on 7 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very pleased with the level of care for my Mum who lived here for four years, she passed away in May this year. My Step-father continues to receive good care here.
I feel the care and all the services with in the home have continued to improve since my parents first moved there four years
ago. Now at a very high standard in comparison.
Certain members of staff have gone beyond the call of duty to improve the care of my parents.
I have found staff easy to approach and engage in any concerns for my parents. I am very happy to recommend this care home.
Reply from Natalie Gray, Registered Manager at Highfield House Care HomeThankyou for such a beautiful review. We miss your mum terribly, and we are lucky to continue supporting your wonderful stepfather. We really appreciate the recommendation, and we take pride in the care and support we give to the people who live here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wyndham House Care Home

from Duncsn J (Son of Resident) published on 23 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic staff and always available to help,activities for patients are great and the food is top draw.can't believe it's been 6 weeks since my mum was moved to wymondham house and everything has been so brilliant.
Reply from Michelle Freebairn, General Manager at Wyndham House Care HomeThank you so much for your review it really is appreciated. Your mum is a pleasure and has become part of our Wyndham House Family as have you all. You know if there is anything we can do just ask.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Paddocks

from S B (Granddaughter of Resident) published on 18 June 2025
Submitted via Website • Report
Overall Experience 1.0 out of 5
From start to finish the communication was appauling. Concerns raised verbally and then in writing were ignored, only when they were reported to CQC was any action taken. Bathing once every few weeks is considered OK, poor oral hygiene, urine bottles not emptied and left on bedside tables all day, urine
soaked sheets left on the bed and the duvet pulled over (no wonder the home has that urine smell throughout), regularly told by carers they are "short staffed". Regular medication errors. RESPECT form and paperwork going missing. No regular updates of accidents. Sensor equipment never used properly or working. Asking for a doctor for 3 weeks to no avail and he ended up in hospital. 6 months there 24 falls and only 5 were witnessed! Unexplained bruising. Residents shouting for water and staff ignoring them. The list is endless of the lack of care this service provides.
Being told by the manager they would call the new care provider to warn them about the family is an absolute disgrace!!
Reply from Viktor Zak, Operations Director at The PaddocksThank you for taking the time to share your feedback. We deeply regret that the experience did not meet your expectations.We would like to point out that the review is not accurate and reflective of events, the context and circumstances. The resident was fully able to make their own decisions, and we respected their autonomy in line with our duty of care. While we understand the family's concerns, our approach was guided by the resident's rights and preferences. There are instances where family's expectations may be unrealistic e.g. reducing number of falls even further. We regret that we were unable to fully meet the family's expectations in this case.Written evidence was provided to CQC contradicting your claims above. Our commitment to continuous improvement remains steadfast, and we are dedicated to providing a safe and comfortable environment for all our residents.We are committed to ensuring that The Paddocks remains a place where residents receive the highest standard of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Loading...

Awards / Recognitions (4)

Loading...

Loading

Loading

Frequently Asked Questions about Castlemeadow Care Group

Costs for care homes owned by Castlemeadow Care Group

Average costs per week for care homes owned by Castlemeadow Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Castlemeadow Care Group, based on 6 out of 6 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,186
Residential Dementia Care £1,229
Nursing Care £1,200
All Care Types £1,186
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Castlemeadow Care Group own?

Castlemeadow Care Group own 6 Care Homes.

Which Castlemeadow Care Group Care Homes have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castlemeadow Care Group to verify any information. View our terms and conditions. Castlemeadow Care Group has a Platinum Service – more info.