Care Homes Owned by Castlemeadow Care Group

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Castlemeadow Care Group
Castlemeadow Care Group has an excellent reputation in Norfolk for many specialist forms of residential care, including for skilled nursing packages, with an attentive and considerate approach that is tailored to the needs of each client.

The provider's homes are located in Dereham, Norwich, Swaffham, King's Lynn, Long Stratton and Halesworth.

Lincoln House in Dereham also supports the independent and assisted living residences in the Woodgate Park Retirement Village.

The care homes specialise in dementia care and excel in their palliative care provision.

Castlemeadow Care Group Locations (6)

 
6 Care Homes owned by Castlemeadow Care Group
St John's House

38 Heigham Road, Norwich, Norwich NR2 3AU 

9.9 128 reviews
"We feel so lucky to have chosen this care home for my Nana. From management , reception, kitchen, hosts to care staff, we have no…"   Read all 128 reviews
Location Type Care Home

St John's House was rated Outstanding in June 2023 by the Care Quality Commission and was the winner of National Care Home of the Year 2023 at the Caring UK Awards. The home offers a new style of premium luxury care and delivers high quality services… Read more about St John's House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms from £1,600 / week
The Mayfields Care Home

Swan Lane, Tharston, Long Stratton, Norwich NR15 2UY 

9.9 84 reviews
"I have been visiting Mayfields for 16 months. The staff are very caring. My friend on top floor has been looked after well, any concerns…"   Read all 84 reviews
Location Type Care Home

The Mayfields Care Home is a modern care development from Castle Meadow Care, specialising in dementia care from a team of quality staff. The facility is made up of sixty en-suite bedrooms and pleasant living areas, while landscaped gardens are also… Read more about The Mayfields Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms from £1,200 / week
Highfield House Care Home

London Road, Halesworth IP19 8LP 

9.7 61 reviews
"I have been very pleased with the level of care for my Mum who lived here for four years, she passed away in May this year. My Step-father…"   Read all 61 reviews
Location Type Care Home

Highfield House offers short or long-term residential care solutions for a wide range of differing needs. Care plans are adapted to suit individual requirements and include care for Parkinson’s, palliative and convalescence care as well as care for the… Read more about Highfield House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 40 Rooms from £995 / week
Lincoln House Care Home

Dereham Road, Dereham NR20 4LT 

9.5 89 reviews
"Our beloved Mother has been in Lincoln House for 6 months now & overall we are very pleased with the care she is receiving. There have…"   Read all 89 reviews
Location Type Care Home

Lincoln House Care Home provides a versatile range of care packages, taking a person-centred approach towards residential, nursing and respite packages, at the same time as being able to offer skilled palliative care. A team of specialists are fully-equipped… Read more about Lincoln House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms from £1,100 / week
Wyndham House Care Home

Wyndham House, Manor Road, North Wootton, King's Lynn PE30 3PZ 

9.5 74 reviews
"Fantastic staff and always available to help,activities for patients are great and the food is top draw.can't believe it's been 6 weeks…"   Read all 74 reviews
Location Type Care Home

Wyndham House is a beautiful old manor house set in the Norfolk countryside in the small village of North Wootton just outside the ancient market town of Kings Lynn. Perfectly situated the home is only seven miles from Sandringham and fourteen miles… Read more about Wyndham House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 44 Rooms from £995 / week
The Paddocks

45 Cley Road, Swaffham PE37 7NP 

8.0 56 reviews
"Our uncle was admitted to The Paddocks on the 7th of December 2022. From day one he was treated with care, compassion and dignity. His room…"   Read all 56 reviews
Location Type Care Home

The Paddocks is located in the centre of Swaffham, a beautiful and tranquil Norfolk town with plenty of shops and cafes as well as a weekly market. Swaffham is situated 12 miles east of Kings Lynn and 31 miles west of Norwich, which makes it a great… Read more about The Paddocks

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 100 Rooms from £925 / week

Castlemeadow Care Group Reviews (492)

9.4
Castlemeadow Care Group has a Group Review Score of 9.4 (9.440) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Castlemeadow Care Group must have a Review Score.

Overall Experience

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Review of

Lincoln House Care Home

from Ian T (Son of Resident) published on 7 August 2025
Overall Experience  Overall Experience 5.0 out of 5

Our beloved Mother has been in Lincoln House for 6 months now & overall we are very pleased with the care she is receiving.
There have been some staff changes & periods where the nursing & care staff have been under huge pressure, but generally they take great care of mum, ensuring her needs are met
& she is happy. The frequency & range of activities that a member of staff & the team put together are fantastic & Mum really enjoys taking part in whatever is going on.
The rooms & communal areas are a bit dated but they have just started a full refurb so I'm sure that by the time that is finished the Home will be a warm & welcoming place for both residents & visitors.
We will never get the level or care that we would give mum at home on a 1-to-1 basis, but that wasn't possible so Lincoln House was our next best option & we are happy with the way that they look after Mum, but more importantly she is happy there which is the top priority as far as we are concerned.

Reply from Helen Caul, Interim Manager at Lincoln House Care Home

Thank you for your lovely feedback. We are currently refurbishing Lincoln House and will keep all relatives updated with the progression.Mum is happy and settled at Lincoln House and she is a pleasure to care for. All of the family are positive and supportive and staff always welcome your visits. I will share your review with all the staff at our next meeting as this does mean so much to them.

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Review of

Highfield House Care Home

from W A (Daughter of Resident) published on 7 August 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the level of care for my Mum who lived here for four years, she passed away in May this year. My Step-father continues to receive good care here.
I feel the care and all the services with in the home have continued to improve since my parents first moved there four years
ago. Now at a very high standard in comparison.
Certain members of staff have gone beyond the call of duty to improve the care of my parents.
I have found staff easy to approach and engage in any concerns for my parents. I am very happy to recommend this care home.

Reply from Natalie Gray, Registered Manager at Highfield House Care Home

Thankyou for such a beautiful review. We miss your mum terribly, and we are lucky to continue supporting your wonderful stepfather. We really appreciate the recommendation, and we take pride in the care and support we give to the people who live here.

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Review of

Wyndham House Care Home

from Duncsn J (Son of Resident) published on 23 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff and always available to help,activities for patients are great and the food is top draw.can't believe it's been 6 weeks since my mum was moved to wymondham house and everything has been so brilliant.

Reply from Michelle Freebairn, General Manager at Wyndham House Care Home

Thank you so much for your review it really is appreciated. Your mum is a pleasure and has become part of our Wyndham House Family as have you all. You know if there is anything we can do just ask.

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Review of

The Paddocks

from S B (Granddaughter of Resident) published on 18 June 2025
Overall Experience  Overall Experience 1.0 out of 5

From start to finish the communication was appauling. Concerns raised verbally and then in writing were ignored, only when they were reported to CQC was any action taken. Bathing once every few weeks is considered OK, poor oral hygiene, urine bottles not emptied and left on bedside tables all day, urine
soaked sheets left on the bed and the duvet pulled over (no wonder the home has that urine smell throughout), regularly told by carers they are "short staffed". Regular medication errors. RESPECT form and paperwork going missing. No regular updates of accidents. Sensor equipment never used properly or working. Asking for a doctor for 3 weeks to no avail and he ended up in hospital. 6 months there 24 falls and only 5 were witnessed! Unexplained bruising. Residents shouting for water and staff ignoring them. The list is endless of the lack of care this service provides.
Being told by the manager they would call the new care provider to warn them about the family is an absolute disgrace!!

Reply from Viktor Zak, Operations Director at The Paddocks

Thank you for taking the time to share your feedback. We deeply regret that the experience did not meet your expectations.We would like to point out that the review is not accurate and reflective of events, the context and circumstances. The resident was fully able to make their own decisions, and we respected their autonomy in line with our duty of care. While we understand the family's concerns, our approach was guided by the resident's rights and preferences. There are instances where family's expectations may be unrealistic e.g. reducing number of falls even further. We regret that we were unable to fully meet the family's expectations in this case.Written evidence was provided to CQC contradicting your claims above. Our commitment to continuous improvement remains steadfast, and we are dedicated to providing a safe and comfortable environment for all our residents.We are committed to ensuring that The Paddocks remains a place where residents receive the highest standard of care.

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Review of

St John's House

from Sian-Marie T (Granddaughter of Resident) published on 11 June 2025
Overall Experience  Overall Experience 5.0 out of 5

We feel so lucky to have chosen this care home for my Nana.
From management , reception, kitchen, hosts to care staff, we have no complaints.
The minute we walk through the door, we are so welcomed by the staff, every single one of them. We feel like family.
The service, host and hostesses seem
hidden but they are golden to the home. Along with the cleaners and laundry.
The wellbeing team are a blessing in disguise.
I can't rate this home highly enough, if I could give them 1000 stars I would, 5 stars doesn't seem enough for the care, support and welcoming presence.
They've tended to my Nanas every need, no stone left unturned. I am so grateful to everyone that works at St John's for the attention and care my Nana has received. I recommend St Johns. Thank you all x

Reply from Emma Bayne, General Manager at St John's House

Thank you so much for your incredibly kind words and heartfelt feedback. We are truly touched to hear how welcome and supported you and your Nana feel at St Johns. It means the world to us to know that every member of our teamfrom reception and care staff to our behind-the-scenes heroes in the kitchen, housekeeping, and wellbeinghas made a positive difference in your experience.Our goal is always to create a home-from-home atmosphere, where every resident and their family feel part of the St Johns family, and your message reassures us that we are achieving just that. Your recognition of the entire teams dedication and care is deeply appreciated and will be shared with everyone involved.Thank you once again for your recommendation and for trusting us with your Nanas care. Its an honour and a privilege to be part of her journey.

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Review of

Highfield House Care Home

from T N (Daughter of Resident) published on 22 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Our Dad arrived a few weeks ago and has settled in very well right from the first day. He enjoys the meals - especially the breakfasts, and is happy being looked after and helped every day. As a family we feel reassured that he is happy in this new environment and we now have peace of mind about him
and that he has full supervision, help and support night and day. Yesterday it was a pleasure to see him join in and engage in some activities during the afternoon, All the staff are very friendly and helpful and the house and extensive gardens are lovely. We're very happy that Dad is in Highfield House.

Reply from Natalie Gray, Registered Manager at Highfield House Care Home

Thankyou so much for your kind words. We love his company and he seems to really engage with us all. We love that he has made some friends and this seems to have made a big difference to his happiness.

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Review of

The Mayfields Care Home

from V H (Friend of Resident) published on 9 May 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Mayfields for 16 months. The staff are very caring. My friend on top floor has been looked after well, any concerns have been dealt with immediately. She seems happy and that is what matters most.

Reply from Martin Bargeman, General Manager at The Mayfields Care Home

Thank you so much for sharing your experience. We're truly grateful for your kind words and are pleased to hear that both you and your friend have had such positive experiences at Mayfields. It's wonderful to know she feels happy and well cared for-that is indeed what matters most. We'll be sure to pass your feedback on to the staff, who always strive to provide compassionate and responsive care.

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Review of

St John's House

from A P (Resident) published on 1 May 2025
Overall Experience  Overall Experience 5.0 out of 5

I became a resident at St Johns in order to recover from a hip replacement operation. The staffed showed complete professionalism at all times whilst retaining humanity and compassion. Their patience, even in the early hours of the morning, was spectacular. I was there for 3 weeks and never saw anything
except exceptional care for all residents. The building is light, airy and kept very clean. The activities are varied and stimulating and the food is excellent.

Reply from Emma Bayne, General Manager at St John's House

Thank you so much for your lovely feedback. We're truly grateful you chose St John's for your recovery, and we're delighted to hear that your experience with us was such a positive one. It means a lot to the whole team to know that their professionalism, compassion, and dedication-day and night-made a difference during your stay. We're also so pleased you enjoyed the environment, the activities, and the food! Wishing you continued good health and a smooth recovery from your hip operation. You're always welcome at St John's.

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Review of

Highfield House Care Home

from M T (Power of Attorney of Resident) published on 1 May 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff are very attentive and caring of the residents. The home has a positive energy which helps all the residents, it's a comfort to know that my uncle has the company of other residents and staff, there are a number of lovely rooms where the residents can socialise, as well as now it's warming
up the lovely garden.

Reply from Natalie Gray, Registered Manager at Highfield House Care Home

Thankyou so much for such a beautiful review. We really strive to have a positive environment for everyone and its lovely that you recognize it. We absolutely treasure your uncle and he keeps us all entertained, and is a pleasure to spend time with. Thankyou so much and keep us updated if there is anything we can do for you both.

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Review of

St John's House

from David J (Son of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My father recently stayed at St Johns House for a 2 week respite, and the experience was excellent from start to finish. The level of care, support and consideration shown by the staff was outstanding. Every effort was made to ensure he was comfortable and well looked after, and the team consistently
went above and beyond.
The staff struck a perfect balance between professionalism and kindness. They were friendly, supportive, and genuinely caring in their approach. It was also heartwarming to see how welcoming both residents and staff were to our family whenever we visited.
The home itself is spacious with a great variety of rooms and communal areas to enjoy, including the lovely coffee room and the grand piano! It made a real difference to have such a well-thought-out and inviting environment.
Thank you to everyone at St Johns for the exceptional care you provided and we look forward to another visit soon.

Reply from Emma Bayne, General Manager at St John's House

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your father had such a positive experience during his respite stay at St John's House. It means a great deal to the whole team to know that their care, support, and warmth made a real difference.We are especially pleased that you and your family felt so welcomed and comfortable during visits-that sense of community is something we truly value.

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Review of

Highfield House Care Home

from J T (Daughter of Resident) published on 16 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad has lived at Highfield House for two and a half years. I have always found the staff to be amazing, so caring and kind, nothing is too much trouble. They look after my dad and all his quirky ways with kindness.
The management are brilliant and always keep me up to date with what's going on with
my Dad, even the small things.
If I have any issues I just call and they go and check on dad or sort out the issue no matter how small.
I feel so lucky that we found this fabulous care home and would 100% recommend the care there to anyone.
Thanks for the continued care for my dad it's really appreciated.
The only reason I have put a 4 for food and drink is that dad loves big Yorkshire puddings and is not keen on the ones at Highfield, but the food is great.

Reply from Natalie Gray, Registered Manager at Highfield House Care Home

Thankyou so much for this lovely review. We absolutely adore your dad and he always brings us such joy and fun! As a home, we aim to ensure all family is kept up to date and included as you are the most important people in their life. The kitchen team are working hard on bringing up the bigger yorkies! Thankyou again for sharing your positive words.

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Review of

St John's House

from A W (Respite Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I spent 2 weeks in St John's following knee replacement surgery. It was ideal for my needs following major surgery, just being cared for. The facilities in the home are excellent and the staff all friendly and helpful. They did not appear to have staffing issues although I was mainly independent. Food
was good, although I feel supper was too early at 4:45 is hard, a light meal with nothing else until breakfast some 15 hours later. The need for pain relief in a reasonable time from asking was sometimes frustrating and painful, especially at night. When offering these services maybe this should be addressed.

Reply from Emma Bayne, General Manager at St John's House

Thank you for sharing your experience. We are pleased to hear that you found the care, facilities, and staff at St John's House to be excellent and that your stay supported your recovery. Regarding your comments on pain relief, we understand how important timely medication is, especially post-surgery. Unfortunately, we must adhere to strict regulations around the storage and administration of controlled drugs, which can sometimes lead to unavoidable delays. We appreciate how frustrating this can be and will continue to review our processes to ensure the best possible experience for our residents. With regard to meal times, we recognise that an early supper may not suit everyone. A light menu is available 24 hours a day on request, we appreciate your feedback and we will make this clearer in our welcome guide. Thank you again for your valuable insights-we always strive to improve our services and appreciate your feedback. We hope you are continuing to recover well.

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Review of

Highfield House Care Home

from J S (Relative of Resident) published on 1 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Most of the staff are amazing they care for the residents as they would care for their own family they work super hard and nothing is too much trouble. The food is great and the residents want for nothing. Some teething problems but this is to be expected I guess and they were quickly corrected. Residents
seem happy and they have a great selection of entertainment keeping everyone active and occupied. Super grateful for the carers.

Reply from Natalie Gray, Registered Manager at Highfield House Care Home

Thank you for your lovely review. We are extremely lucky with the wonderful staff we have, and they very much care for the people who live at Highfield House. We aim to provide a good service that everyone enjoys, so please keep feeding back from yourself and your loved one as we always want to improve. I am glad to hear that teething issues have been sorted promptly, as this is important to us, as well as good communication.

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Review of

Highfield House Care Home

from A B (Partner of Resident) published on 10 March 2025
Overall Experience  Overall Experience 4.0 out of 5

The new manager has tightened up things, and it feels a lot more professional - her experience with dementia is a bonus as is visiting without the need for pre-booking - messaging by phone is swift and reassuring. Always a friendly welcoming atmosphere, clean, nicely decorated, no smells, and a lovely
team of people in all departments. The few I didn't rate highly have left. It would be good to meet the night staff. All staff work long hours and it would be nice to feel they had a little more time to check on frailer residents with dementia - things such as warmth and general comfortability and tidy wardrobes and drawers etc. The tea trolley is always a welcome treat especially the homemade cakes!

Reply from Natalie Gray, Registered Manager at Highfield House Care Home

Thankyou so much for your lovely review. We always strive to give the best to the people that live in Highfield House and we expect nothing less than professionality and exceptional care. We have been working on recruitment, upgrading the environment, training and the menu so it is lovely to hear that this is appreciated.We are working on continuing to upgrade the environment and experience of the people that live here as this is what we are passionate about. If there is anything we can do to improve, please come and see us. We are always here for feedback and reviews.

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Review of

St John's House

from Hilary C (Respite Resident) published on 6 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Generally a good experience.
Staff very kind and caring. Help when needed, friendly atmosphere.

Reply from Emma Bayne, General Manager at St John's House

Thank you for taking the time to share your feedback. Were pleased to hear that you had a generally good experience and that our staffs kindness, care, and support made a positive impression. Creating a friendly and welcoming atmosphere is very important to us, and were always looking for ways to improve. If theres anything we could have done to make your experience even better, wed love to hear your thoughts. Please feel free to reach out to us directly.

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Review of

The Mayfields Care Home

from D R (Brother of Resident) published on 28 February 2025
Overall Experience  Overall Experience 5.0 out of 5

During visits and the reports received by other family members the care home is very well run. The residents are well cared for and seeing a family member settled there was very reassuring.

Reply from Martin Bargeman, General Manager at The Mayfields Care Home

Thank you so much for your 5-star review about The Mayfields. We take pride in the services we deliver ensuring all our residents are well cared for.

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Review of

The Mayfields Care Home

from E W (Daughter-in-law of Resident) published on 27 February 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff work together to provide a safe, caring environment for the residents, often going the extra mile.
The building and individual rooms are spacious and well kept. The food is varied and tasty.
There is a robust system for medical issues and emergencies.
Very good communication from staff
at all levels.

Reply from Martin Bargeman, General Manager at The Mayfields Care Home

We are thrilled to hear that you've had such a positive experience with us. It's wonderful to know that our team's dedication to providing a safe and caring environment has made an impact. We take great pride in maintaining spacious, well-kept rooms and offering a variety of delicious meals. Our commitment to both medical care and open communication is something we prioritise, and we're happy to hear it's made a difference for you. Thanks again for sharing your feedback - it truly means a lot.

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Review of

Highfield House Care Home

from M F (Daughter of Resident) published on 27 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum is thriving. She has come out of her shell, she has made friends, and has put on weight. She is also enjoying being alive and it's all thanks to you guys. All Really lovely place for her to live in.

Reply from Natalie Gray, Registered Manager at Highfield House Care Home

Thankyou so much for your lovely review. We are so happy your mum enjoys her time with us. Life in a care home is for living! We feel very passionately about that.

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Review of

Highfield House Care Home

from S W (Daughter of Resident) published on 20 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been continually impressed and reassured by the service and compassion offered by the staff at Highfield.
Mum has been supported and looked after well. She enjoys the food, activities and the facilities in her room.
Any questions I have had as a family member have been answered in full and
quickly.

Reply from Natalie Gray, Registered Manager at Highfield House Care Home

Thank you so much for your amazing review. We absolutely adore you and your mum and feel so lucky to have you with us.

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Review of

Highfield House Care Home

from M M (Daughter of Resident) published on 19 February 2025
Overall Experience  Overall Experience 4.0 out of 5

Initially, the home has well-kept gardens, frontage and interior. The management are very good, and try to accommodate your requests and new residents. Staff are friendly and hard working. The interior is bright and importantly clean. Each room has ensuite facilities. The home is warm, but not overheated,
which is ideal. There are communal, clean areas for residents and visitors, a courtyard, and well maintained rear garden. I would think Highfields would be one of the best residential homes in the region, overall very good.

Reply from Natalie Gray, Registered Manager at Highfield House Care Home

Thank you for your kind words. We are very lucky to have such wonderful facilities and staff available to the people who live at Highfield House. We appreciate your lovely review.

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Awards / Recognitions (4)

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Frequently Asked Questions about Castlemeadow Care Group

Costs for care homes owned by Castlemeadow Care Group

Average costs per week for care homes owned by Castlemeadow Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Castlemeadow Care Group, based on 3 out of 6 settings.

Type of Care Provided Average Weekly Cost
Residential Care £1,265
Residential Dementia Care £1,298
All Care Types £1,265
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Castlemeadow Care Group own?

Castlemeadow Care Group own 6 Care Homes.

Which Castlemeadow Care Group Care Homes have the highest review score?

St John's House, The Mayfields Care Home & Highfield House Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castlemeadow Care Group to verify any information. View our terms and conditions. Castlemeadow Care Group has a Platinum Service – more info.