Wyndham House Care

Wyndham House, Manor Road, North Wootton, King's Lynn PE30 3PZ

Wyndham House Care, King's Lynn, Norfolk
Wyndham House Care, King's Lynn, Norfolk
Wyndham House Care, King's Lynn, Norfolk

Wyndham House Care, in King's Lynn, is experienced in the many challenges that individuals and their families face after a diagnosis of dementia.

A trained team of professional managers and care assistants are ready to greet you. They are experienced in all aspects of specialised dementia care. Numerous residential care packages are available, all of which are tailored to suit the clients' individual needs.

Owner: Wyndham House Care Ltd

Person in charge: Patricia Collins (Registered Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia

Specialist Care Categories: Alzheimer's

Admission Information: Diagnosis of a cognative impairment. Ages 65+.

Languages Spoken by Staff (other than English): French, Lithuanian, Latvian, Russian

Single Rooms: 44

Shared Rooms: 0

Rooms with ensuite WC: 44

Weekly Charges Guide: Personal Care Single £600 – £750 (These prices are only a guideline, please contact Wyndham House Care to find out the exact price for your requirements.)

Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Turn into the beautiful village of North Wootton and Wyndham House Care is situated next to All saints village church.

Visiting:

Open 24/7 please avoid meal times unless you would like to come and eat with your loved one.

Parking:

Parking on site.

Latest Care Quality Commission* Report on Wyndham House Care: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Wyndham House Care has a Review Score of 8.2 (8.244)

The Review Score of 8.2 (maximum of 10) for Wyndham House Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Wyndham House Care in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.767 for Wyndham House Care is calculated as follows: ( (71 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 90 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.477 Points relating to the number of positive Reviews for Wyndham House Care is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.8 Target = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wyndham House Care?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wyndham House Care

  • Friend of Resident/Service User
    5
  • Daughter of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Stepdaughter of Resident/Service User
    1

My stepmother was moved into Wyndham House by social workers just before Christmas 2016. At first, she found it difficult to adjust as she has always been very independent. My husband and I found the staff very caring and understanding, both to my stepmother and us (as of course, it was a new situation for us too)
She has now settled well and seems quite happy to be looked after.
Staff are very caring and always seem ready to help and comfort any resident who is upset or unsure of anything.

How likely would you be to recommend Wyndham House Care? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I personally find Wyndham House Care a very comfortable environment for my mum. The overall care, kindness and dignity my mum gets is 10/10. There are a few points I would like to make, sometimes activities for the residents are slightly disorganised, ie wrong dates for Christmas activities when other family members have travelled a long way only to find that days activities are different or cancelled. Residents clothing could have more care, ie could have more care, ie untidy drawers wardrobe. My mum had four pairs of jeans shrunk in the wash and as a former caterer is it really necessary to serve frozen veg? Otherwise, the care mum gets from all the lovely carers, I cannot fault.

How likely would you be to recommend Wyndham House Care? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I visited the home regularly. I would say that I am always greeted by smiling faces. The residents always look happy and contented. The home is warm and inviting. We visit most weeks and enjoy lunch or tea with our friend it is always presented lovely.

How likely would you be to recommend Wyndham House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I visited the home yesterday. I was greeted with a friendly team. Lots of activities going on Champagne truffle making to name but one. Good atmosphere lots going on and the afternoon tea look very nice.

How likely would you be to recommend Wyndham House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I went to Wyndham House to visit with a view to a volunteer placement as I had a friend living at Wyndham House. I was really impressed with the homely feel and how at ease all the staff appear with all the residents. There was a lot of laughter and high spirits, It made me want to offer some help and be part of the team.

How likely would you be to recommend Wyndham House Care? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

I visited the home recently to visit with my partners grandmother. I talked with the Manager who really put me and my partner's mind at rest about the progression of his grandmother's dementia diagnosis. The Manager took time to talk about the different levels of dementia and the things that we could expect to come.

How likely would you be to recommend Wyndham House Care? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I visited my Granddad recently at Wyndham House Care Home. My Granddad has a keen interest in trains and this interest was addressed in the activities on offer. We talked in his room and then he showed me around the home everyone I saw was friendly and helpful with the residents and families etc.

How likely would you be to recommend Wyndham House Care? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Visited a long standing family friend recently at Wyndham House. I was made to feel very welcome even enjoyed a lunch provided by the home. My friend looked really tidy and settled in her home. I stayed for a couple of hours and staff asked on several occasions if myself or my friend needed anything. lovely friendly atmosphere and no odours to the home.

How likely would you be to recommend Wyndham House Care? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Submit a Review for Wyndham House Care

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Likely

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Wyndham House Care

Job Vacancies

Staff Profiles

No image found

Tracey Curson

Job Title: Registered Manager

Joined: 2010

Description:

I have been a Manager in the care industry for over twenty years.
Qualifications are as follows
NVQ level 5 in leadership and Management and business Management
Diploma in the Management of care services. Higher certificate from Bradford university in Dementia Studies.
NVQ 4 in Management and health and social care.
Qualified assessor in health and social care.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Wyndham House Care