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Wyndham House Care Home

Wyndham House, Manor Road, North Wootton, King's Lynn, Norfolk PE30 3PZ
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Wyndham House Care Home, King's Lynn
Wyndham House Care Home, King's Lynn
Wyndham House Care Home, King's Lynn

Wyndham House is a beautiful old manor house set in the Norfolk countryside in the small village of North Wootton just outside the ancient market town of Kings Lynn.

Perfectly situated the home is only seven miles from Sandringham and fourteen miles from the popular seaside resort of Hunstanton.

Wyndham House can accommodate up to forty-one residents offering a high standard of quality dementia care. The home offers the flexibility of...  

Care Provided by Wyndham House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,400£1,100 - £1,400
Residential Dementia Care£1,100 - £1,400£1,100 - £1,400

Our fees are calculated following a pre assessment of care needs required and the room selected.

Contact Wyndham House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michelle Freebairn(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (44)
  • Single Rooms with ensuite Wet Room (44)

Visiting

  • No restrictions on visiting times. Wyndham House always encourage families and friends to have lunch with their loved ones.

Parking

  • Parking on site.

Wyndham House Care Home Reviews (80)

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9.5

Wyndham House Care Home has a Review Score of 9.5 (9.483) out of 10, based on 15 reviews in the last 2 years. Over all time Wyndham House Care Home has 80 reviews.

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Showing 80 reviews matching selected criteria
Review from Angela T (Niece of Resident) published on 10 July 2026 Submitted via Postal Card
Overall Experience

The visits to see my Auntie are always pleasant and staff are always welcoming. She has settled in well and seems happy in her surroundings.

Reply from Michelle Freebairn, General Manager at Wyndham House Care Home
Dear Angela

thank you for you feedback it is always lovely to see you and Auntie enjoys your visits. We are always here if you need to speak to us about anything.

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Review from Lesley M (Partner of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience
My experience has been largely very positive. The staff are amazing, they genuinely care and are dedicated to their work.
The facilities are good but it would be nice if the garden was accessible.
I do wonder sometimes if the resident/carer ratio is adequate.
Food is good.

Staff and management are always available.

Reply from Michelle Freebairn, General Manager at Wyndham House Care Home

Good Morning Lesley thank you for your feedback. Our staff take great pride in all that they do for our residents and care very much, they are the core of all that we do here at Wyndham House. Watch the garden change over the next few weeks I am sure you will enjoy what is coming. But if there is anything you need please come and see me always happy to help.

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Review from R M (Son of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

My father has been resident at Wyndham for just over a year. In that time he has developed a close bond with the staff, and appreciated their high level of care and the activities provided. Overall he is happy there and the family are happy that he is looked after and secure.

Reply from Michelle Freebairn, General Manager at Wyndham House Care Home

Thank you for your review and it is such a pleasure to have your dad as part of our family. Please always let me know if there is anything you need. See you soon of that I am sure.

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Review from Douglas J (Husband of Resident) published on 22 June 2026 Submitted via Postal Card
Overall Experience
It is with great pleasure I'm able to give you an extremely good overall experience of my feelings at Wyndham Care Home and staff. I have always been exceptionally well treated and respected, as has my wife, who has dementia.

As for the cost of Wyndham Care Home in comparison to other care homes in the area, all are quite expensive, so I am informed by friends, hence the reason I put satisfactory, unable to make my own opinion.

Reply from Michelle Freebairn, General Manager at Wyndham House Care Home

Dear Doug Thank you so much for your kind words, we always enjoy spending time with you and your lovely wife when you visit. Here for you and your family. Much Appreciated Michelle.

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Review from Shaun C (Son of Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience

Consistent high quality of caring care.

Reply from Michelle Freebairn, General Manager at Wyndham House Care Home

Thank you for your feedback; it is important to us. Always a pleasure to see you when you visit. Kind Regards

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Review from M L (Friend of Resident) published on 18 August 2025 Submitted via Postal Card
Overall Experience

I have been visiting the care home for around 2 years on a weekly basis. I have always found the rooms to be clean and tidy. All of the staff/carers are wonderful and kind. They are so busy, I don't think they get as much time as they would like to spend quality time with the residents. In all the time I have been visiting I have only I have only seen the garden used once. I think it would be beneficial for the residents to get out in the garden and the fresh air more often. Again, I think that's down to the lack of resources available.

Reply from Michelle Freebairn, General Manager at Wyndham House Care Home

Good Morning Thank you for your feedback it is much appreciated. Our residents and families can use the garden at anytime, please feel free to request access so you and your friend can enjoy especially with the lovely weather.

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Review from Duncsn J (Son of Resident) published on 23 July 2025 Submitted via Website
Overall Experience

Fantastic staff and always available to help,activities for patients are great and the food is top draw.can't believe it's been 6 weeks since my mum was moved to wymondham house and everything has been so brilliant.

Reply from Michelle Freebairn, General Manager at Wyndham House Care Home

Thank you so much for your review it really is appreciated. Your mum is a pleasure and has become part of our Wyndham House Family as have you all. You know if there is anything we can do just ask.

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Review from N F (Friend of Resident) published on 17 February 2025 Submitted via Website
Overall Experience

Very friendly care home, management and staff are very friendly and lovely nothing is too much trouble for them, always there to listen to you if you want to have a chat, the residents always look happy to be there.

Reply from Michelle Freebairn, General Manager at Wyndham House Care Home

Thank you for your feedback, nothing is too much trouble and we try to do our best. Much Appreciated to be recognised for our hard work which is always a pleasure.

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Review from S B (Daughter of Resident) published on 4 February 2025 Submitted via Website
Overall Experience

Wyndham House has exceeded our expectations. Dad has settled in really well. The home has plenty of activities available if the residents want to join in, guests are invited in to talk, sing and even bring small animals in for the residents to interact with. The staff are kind and caring, taking time to get to know each resident's little ways, nothing is too much trouble.

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Review from L G (Daughter of Resident) published on 21 January 2025 Submitted via Postal Card
Overall Experience

My father had a recent episode in hospital. Management accommodated Dad with an up-and-down bed to reduce further discomfort. All staff were aware of changes in my dad's mobility. Management soon recognised signs of a UTI and promptly had the nurse test for this. Dad is now happily on the mend after appropriate medication. My dad is now feeling and eating better.

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Review from G R (Resident / Service User) published on 21 January 2025 Submitted via Postal Card
Overall Experience

This is a home. It is a pleasure.

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Review from David C (Son of Resident) published on 6 January 2025 Submitted via Website
Overall Experience

My dad has been a resident for nearly 2 years now and while there have been staff and manager changes, has always received quality care. The atmosphere at times early in the year wasn't always as good as it could, but since the current management team have taken over, the atmosphere has improved noticeably. The team are friendly, caring and always willing to help and the manager is always available for a chat to discuss Dad's care and any queries we have.

Reply from Ellie Whiting, Digital Marketing Executive at Wyndham House Care Home

Thank you for this wonderful 5 star review. We are delighted to hear that your Dad is enjoying living at Wyndham House. I shall pass this review over to the General Manager.

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Review from Ralph B (Son of Resident) published on 22 October 2024 Submitted via Postal Card
Overall Experience

Genuine care for Dad. Staff have kept me fully informed of how Dad is and let us know of any health issues or concerns expeditiously.

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Review from Cherie T (Daughter of Resident) published on 3 October 2024 Submitted via Website
Overall Experience

Very happy with our choice of care home for my mother. We had recently moved to the area and had decided to move her from her care home in Hertfordshire to have her nearer to us. Obviously, this is a challenging and unsettling time for her and they have been brilliant. She has settled in over the last few months and has said she is very happy at Wyndham House. She wasn't as happy at the last home despite is being very fancy and high-end. This is because the carers and staff at Wyndham House really do care. Every time we visit at as a family or individually the staff always greet us and have time to chat about our mum and how she is. She says they are her friends and she enjoys talking with them. The home has a homely feel to it and isn't too large that the personal touch is lost. Mum has a bird feeder on her window that the gardener keeps topped up for her which is lovely as the garden and feeding the birds was very important to her when she lived independently.

Reply from Ellie Whiting, Digital Marketing Executive at Wyndham House Care Home

Thank you for your lovely review and feedback. We are glad your mother is settled and happy at Wyndham House.

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Review from Jenna N (Granddaughter of Resident) published on 21 August 2024 Submitted via Website
Overall Experience

My grandad has sadly been placed into care as we no longer could help look after him, since seeing many care homes in the past this was very upsetting to know he was going into care. I visited my grandad this week and I was overwhelmed by how lovely the care home was. The place was very clean and had lots of maintenance work taking place, The staff were all friendly and the manager was superb. She showed me all around, explained everything and was overall just a very lovely lady. I came away really happy he is in a lovely place.

Reply from Ellie Whiting, Digital Marketing Executive at Wyndham House Care Home

Thank you so much for your lovely review, Jenna! We are so glad that your grandad is settling in well at Wyndham House. We look forward to welcoming you again soon.

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Review from S S (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card
Overall Experience

Mum is very happy at Wyndham House, she is very well cared for and sees it as home. All her needs, physical and mental are met. She always appears content and well-dressed. The home management are responsive to any enquiries and keen to address any issues raised.

Reply from Viktor Zak, Operations Director at Wyndham House Care Home

Thank you very much for sharing your experiences with us. It is always a pleasure to hear about the positive difference we made in the lives of our residents.

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Review from R G (Daughter of Resident) published on 4 May 2024 Submitted via Website
Overall Experience
High turnover of staff. The manager never returned emails the whole time my mother was there. When visiting she would choose to ‘not see’ you, actively ignoring. There were no activities for months so no stimulation for residents.
It is a difficult environment. We totally understand that and some of the staff were great but others didn’t even actively try and connect with residents. It has a nice garden but we never saw residents ever taken out - only their visitors who facilitated this.
The site manager told us they never bothered! The belongings of my mother constantly went missing.

The food was awful, very little healthy food, lots of cheap stodge. No available water in communal areas just sugary squash - for visitors or residents. Cups always seemed dirty. Found staff hiding in resident's rooms instead of helping. Would not recommend. Smells of urine.

Reply from Viktor Zak, Operations Director at Wyndham House Care Home

We are sorry to learn that you have had a negative experience. We strive to deliver outstanding care to all our residents and their families. Following our internal investigation, we identified some shortcomings and we are currently working on improvements. We don't agree with some of your comments...  

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Review from Christine H (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card
Overall Experience
Very caring, friendly place for residents and families.

Always welcome.

Reply from Viktor Zak, Operations Director at Wyndham House Care Home

Thank you for your kind words of appreciation. It is always good to hear them and share with the team.

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Review from C H (Daughter-in-law of Resident) published on 19 March 2024 Submitted via Postal Card
Overall Experience

The resident was moved to a smaller room at the end of January and the staff/management did their utmost to settle him into his new surroundings. The care and support they all provide are fantastic. So pleased we moved him to Wyndham House!

Reply from Viktor Zak, Operations Director at Wyndham House Care Home

Thank you very much for your kind words. We are very happy to learn that we were able to offer the right level of support required.

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Review from S U (Daughter of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

Wyndham House is like a home away from home. There is a welcoming atmosphere and the staff are always friendly and helpful. My mum has settled in well and is socialising and interacting with the other residents and staff. She did not have the capacity to socialise much due to her condition before moving to Wyndham. She is less agitated and has improved her mobility incredibly since being assisted at Wyndham. We liked the fact that the care home was not big and impersonal but more like friends living together.

Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you for completing a review for us. We are so pleased that your mum has had such a positive experience by living with us at Wyndham House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 December 2025
Overall
Inadequate
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeInadequate
  • Well-ledInadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Wyndham House Care Home.

Upcoming Events

There are no upcoming events for Wyndham House Care Home.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Wyndham House Care Home.

Meet the Team (1)

Michelle Freebairn
Michelle FreebairnJob Title:General ManagerJoined: 2024

Michelle has been in Social Care Management for over 20 years. A huge highlight of Michelle's career is watching her team progress and adapt to the needs of their residents.

Frequently Asked Questions about Wyndham House Care Home

What types of Care is Wyndham House Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wyndham House Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Wyndham House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Wyndham House Care Home to the centre of King's Lynn?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wyndham House Care Home to verify any information. View our terms and conditions. Wyndham House Care Home has an Enhanced Service -more info.