Wyndham House Care Home

My dad loves this home hes used to all the staff and residents he finds it easy to find places and know where everything is the staff are friendly and helpful allways feel welcome when i visit love talking with the other residents i find them friendly and good to talk to if i have an issue with my dad the managment and staff are keen to help sort it out

The visits to see my Auntie are always pleasant and staff are always welcoming. She has settled in well and seems happy in her surroundings.

Staff and management are always available.

My father has been resident at Wyndham for just over a year. In that time he has developed a close bond with the staff, and appreciated their high level of care and the activities provided. Overall he is happy there and the family are happy that he is looked after and secure.

As for the cost of Wyndham Care Home in comparison to other care homes in the area, all are quite expensive, so I am informed by friends, hence the reason I put satisfactory, unable to make my own opinion.

Consistent high quality of caring care.

I have been visiting the care home for around 2 years on a weekly basis. I have always found the rooms to be clean and tidy. All of the staff/carers are wonderful and kind. They are so busy, I don't think they get as much time as they would like to spend quality time with the residents. In all the time I have been visiting I have only I have only seen the garden used once. I think it would be beneficial for the residents to get out in the garden and the fresh air more often. Again, I think that's down to the lack of resources available.

Fantastic staff and always available to help,activities for patients are great and the food is top draw.can't believe it's been 6 weeks since my mum was moved to wymondham house and everything has been so brilliant.

Very friendly care home, management and staff are very friendly and lovely nothing is too much trouble for them, always there to listen to you if you want to have a chat, the residents always look happy to be there.

Wyndham House has exceeded our expectations. Dad has settled in really well. The home has plenty of activities available if the residents want to join in, guests are invited in to talk, sing and even bring small animals in for the residents to interact with. The staff are kind and caring, taking time to get to know each resident's little ways, nothing is too much trouble.

My father had a recent episode in hospital. Management accommodated Dad with an up-and-down bed to reduce further discomfort. All staff were aware of changes in my dad's mobility. Management soon recognised signs of a UTI and promptly had the nurse test for this. Dad is now happily on the mend after appropriate medication. My dad is now feeling and eating better.

This is a home. It is a pleasure.

My dad has been a resident for nearly 2 years now and while there have been staff and manager changes, has always received quality care. The atmosphere at times early in the year wasn't always as good as it could, but since the current management team have taken over, the atmosphere has improved noticeably. The team are friendly, caring and always willing to help and the manager is always available for a chat to discuss Dad's care and any queries we have.

Genuine care for Dad. Staff have kept me fully informed of how Dad is and let us know of any health issues or concerns expeditiously.

Very happy with our choice of care home for my mother. We had recently moved to the area and had decided to move her from her care home in Hertfordshire to have her nearer to us. Obviously, this is a challenging and unsettling time for her and they have been brilliant. She has settled in over the last few months and has said she is very happy at Wyndham House. She wasn't as happy at the last home despite is being very fancy and high-end. This is because the carers and staff at Wyndham House really do care. Every time we visit at as a family or individually the staff always greet us and have time to chat about our mum and how she is. She says they are her friends and she enjoys talking with them. The home has a homely feel to it and isn't too large that the personal touch is lost. Mum has a bird feeder on her window that the gardener keeps topped up for her which is lovely as the garden and feeding the birds was very important to her when she lived independently.

My grandad has sadly been placed into care as we no longer could help look after him, since seeing many care homes in the past this was very upsetting to know he was going into care. I visited my grandad this week and I was overwhelmed by how lovely the care home was. The place was very clean and had lots of maintenance work taking place, The staff were all friendly and the manager was superb. She showed me all around, explained everything and was overall just a very lovely lady. I came away really happy he is in a lovely place.

Mum is very happy at Wyndham House, she is very well cared for and sees it as home. All her needs, physical and mental are met. She always appears content and well-dressed. The home management are responsive to any enquiries and keen to address any issues raised.

The food was awful, very little healthy food, lots of cheap stodge. No available water in communal areas just sugary squash - for visitors or residents. Cups always seemed dirty. Found staff hiding in resident's rooms instead of helping. Would not recommend. Smells of urine.

Always welcome.

The resident was moved to a smaller room at the end of January and the staff/management did their utmost to settle him into his new surroundings. The care and support they all provide are fantastic. So pleased we moved him to Wyndham House!