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Perfectly situated the home is only seven miles from Sandringham and fourteen miles from the popular seaside resort of Hunstanton.
Wyndham House can accommodate up to forty-one residents offering a high standard of quality dementia care. The home offers the flexibility of...
Care Provided by Wyndham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our fees are calculated following a pre assessment of care needs required and the room selected.
The price(s) shown are provided by the care home. Contact Wyndham House Care Home for full pricing details and T&Cs.
Contact Wyndham House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Castlemeadow Care Group
- Private Owned
Person in charge
- Michelle Freebairn(Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (44)
Visiting
- No restrictions on visiting times. Wyndham House always encourage families and friends to have lunch with their loved ones.
Parking
- Parking on site.
Wyndham House Care Home Reviews (80)
Wyndham House Care Home has a Review Score of 9.5 (9.483) out of 10, based on 15 reviews in the last 2 years.
Over all time Wyndham House Care Home has 80 reviews.
The carers at Wyndham House are always patient and kind to their patients and give them lots of time during mealtimes and bedtimes. The carers are all cheerful and take their work seriously whilst giving their patients a happy atmosphere.
From the moment my dad entered the home the experience has been extremely good. The way in which my dad has settled and now the staff are so respectful to his needs. My dad is as comfortable as he could be I know this because "he is happy". He is always clean and his room is very pleasant. His clothes are clean and looked after, they smell lovely. Would recommend Wyndham all the way.
Thank you for your kind words and comments. Your feedback will be passed onto the great team at Wyndham House who will be overjoyed.
My father-in-law entered the home in an extremely discomforting situation, now after a few short weeks he has gained weight, is lucid and well-groomed and his general appearance is particularly satisfactory. Well done.
Thank you for your kind words and such positive feedback. We are very proud of our wonderful team at Wyndham House and will ensure that they receive a copy of your review.
Always nice and friendly and polite and willing to help. Will go the extra mile to make sure my Mum's care and others are always first on the list. Always clean, nice and bright, altogether a nice place to be.
Thank you for your kind comments and feedback. We will pass this onto the great team at Wyndham House.
My uncle spent 2 1/2 years at Wyndham and found a new calmness within days of being there. Staff looked after him with patience, kindness and meticulous care. He was always treated with dignity and he was free to be who he wanted to be,m and all the time he feels safe, staff understood him and valued him for who he was. I now know what it is to be indebted and thank the staff for their tireless care, understanding professionalism and making Wynhamd the 'right home' for him.
Thank you for your kind words and feedback. We will ensure that the wonderful team at Wyndham House receives your comments.
I have found the staff at Wyndham House very caring and helpful. Although it is upsetting that I am unable to care for Mum at home, I am pleased that the carers and staff make Mum's placement as good as I could hope for. I was also very grateful for the time the senior staff spent helping me secure funding. I would recommend the home to anyone.
Thank you for your positive comments and feedback. We will ensure that your feedback is passed onto the team at Wyndham House. It is lovely to see that you would recommend our home to anyone.
My father was in the late stages of Alzheimer's disease when he became a resident. At home, he had become confused, upset and a danger to all. Days after moving to the care home it was as if the light came back to his eyes. He was usually smiling and definitely became part of life again. I have nothing but praise for all the staff and will be forever grateful to them for looking after my father so well.
Thank you so much for your kind words. Your comments will be passed onto our dedicated team at Wyndham House.
Very pleased with my wife's stay, she was very happy each visit we made. My family noted that she settled down well. The food is good, the cook in charge is a credit to the company, she wanted to help. The carer on the floor very kind during my wife's 14 days stay, she was well looked after, always clean and well presented.
Thank you very much for your feedback. This will be shared with our team with pleasure. We wish you and your wife all the best.
Wyndham House has a lovely, friendly and homely atmosphere. The staff are attentive to the needs of residents and are welcoming towards visitors. They have a great activities coordinator who knows what individuals can achieve and enjoy doing. Staff generally keep on top of personal care needs and ensure that residents are treated with dignity. Given that my father is now in a state of advanced dementia I would say that the staff do as good a job as can be expected of them. I have no worries about his care in Wyndham House.
My Dad, myself and all my family that visit are made welcome and we are kept well informed about how my Mum is doing.
The meals are very good home cooked meals and the staff do their best to make sure the residents have their meals whatever time is convenient for them, if Mum has been sleeping during the day, she is given her meals to suit her waking hours.
Staff were quick to help when we requested a downstairs room and although still requires a little painting, we and Mum are very pleased with the quick response and with the room, she has now.
We are very pleased with Wyndham House and would highly recommend them to anyone who has to make, as we did, the extremely hard decision to place Mum who has dementia, in a care home where she is in a safe, caring environment offering 24-hour care and all the help she needs around her.
Thank you so much for your kind words and praise of Wyndham House. The team works extremely hard to offer first class person-centred care and feedback such as yours gives us all a real boost.
When I phone, they are quick to answer and provide a phone so I can speak to my Mum.
When I visit, the house is very clean and my Mum is always dressed and sitting in the lounge.
Thank you for your kind words. Our team works very hard on a daily basis and to receive this feedback certainly confirms to us that we are providing the care and love to all our residents that we aspire to.
My mother has been in Wyndham House Care for nearly two months and so far she has been extremely happy with the care provided. All the staff are very friendly and caring towards all the residents. Very impressed with the social activities and my mum is always very happy when we visit.
I personally find Wyndham House Care a very comfortable environment for my mum. The overall care, kindness and dignity my mum gets is 10/10. There are a few points I would like to make, sometimes activities for the residents are slightly disorganised, ie wrong dates for Christmas activities when other family members have travelled a long way only to find that days activities are different or cancelled. Residents clothing could have more care, ie could have more care, ie untidy drawers wardrobe. My mum had four pairs of jeans shrunk in the wash and as a former caterer is it really necessary to serve frozen veg? Otherwise, the care mum gets from all the lovely carers, I cannot fault.
She has now settled well and seems quite happy to be looked after.
Staff are very caring and always seem ready to help and comfort any resident who is upset or unsure of anything.
I visited the home regularly. I would say that I am always greeted by smiling faces. The residents always look happy and contented. The home is warm and inviting. We visit most weeks and enjoy lunch or tea with our friend it is always presented lovely.
I visited the home yesterday. I was greeted with a friendly team. Lots of activities going on Champagne truffle making to name but one. Good atmosphere lots going on and the afternoon tea look very nice.
I went to Wyndham House to visit with a view to a volunteer placement as I had a friend living at Wyndham House. I was really impressed with the homely feel and how at ease all the staff appear with all the residents. There was a lot of laughter and high spirits, It made me want to offer some help and be part of the team.
Visited a long standing family friend recently at Wyndham House. I was made to feel very welcome even enjoyed a lunch provided by the home. My friend looked really tidy and settled in her home. I stayed for a couple of hours and staff asked on several occasions if myself or my friend needed anything. lovely friendly atmosphere and no odours to the home.
I visited the home recently to visit with my partners grandmother. I talked with the Manager who really put me and my partner's mind at rest about the progression of his grandmother's dementia diagnosis. The Manager took time to talk about the different levels of dementia and the things that we could expect to come.
I visited my Granddad recently at Wyndham House Care Home. My Granddad has a keen interest in trains and this interest was addressed in the activities on offer. We talked in his room and then he showed me around the home everyone I saw was friendly and helpful with the residents and families etc.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 December 2025Inadequate
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeInadequate
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wyndham House Care Home.
There are no upcoming events for Wyndham House Care Home.
Awards / Recognitions (3)
- 07 Jul 2021Recipient: Castlemeadow Care Group
- 30 Jun 2021Recipient: Wyndham House Care Home
- 20 Feb 2020Recipient: Castlemeadow Care Group
Accreditations
There are no accreditations posted yet for Wyndham House Care Home.
Meet the Team (1)

Michelle has been in Social Care Management for over 20 years. A huge highlight of Michelle's career is watching her team progress and adapt to the needs of their residents.
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