Wyndham House Care Home

Wyndham House, Manor Road, North Wootton, King's Lynn PE30 3PZ
Review Us
9.4 75 Reviews
  • Wyndham House Care Home, King's Lynn
Wyndham House is a beautiful old manor house set in the Norfolk countryside in the small village of North Wootton just outside the ancient market town of Kings Lynn.

Perfectly situated the home is only seven miles from Sandringham and fourteen miles from the popular seaside resort of Hunstanton.

Wyndham House can accommodate up to forty-one residents offering a high standard of quality dementia care. The home offers the flexibility of respite care, short breaks and permanent care.

All bedrooms are fully en suite, some with patio doors leading onto the beautifully landscaped garden areas. There is also every opportunity to personalise bedrooms with own treasured possessions.

There is a varied and exciting social calendar of events and activities throughout the home to stimulate and create a sense of wellbeing and independence.

Always welcome to come and visit the home yourself and meet the dedicated team who strive to make a difference in providing first-class quality care.
Show Wyndham House Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1450
  • Self-Funded Residential Dementia Care: £995 – £1450
  • RESPITE Self-Funded Residential Care: £995 – £1448
  • RESPITE Self-Funded Residential Dementia Care: £995 – £1450

Our fees are calculated following a pre assessment of care needs required and the room selected.

These prices are only a guideline, please contact Wyndham House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Michelle Freebairn (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Diagnosis of a cognitive impairment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • No restrictions on visiting times. Wyndham House always encourage families and friends to have lunch with their loved ones.

Parking

  • Parking on site.

Wyndham House Care Home Reviews (75)

9.4

Wyndham House Care Home has a Review Score of 9.4 (9.438) out of 10, based on 15 reviews in the last 2 years.
Over all time Wyndham House Care Home has 75 reviews.

Overall Experience
  • 61
  • 13
  • 0
  • 0
  • 1
Date Published
  • 75
  • 2
  • 9
  • 15
  • 60
Reviewer Connection to Wyndham House Care Home
  • 25
  • 16
  • 11
  • 8
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 75, showing 21-40
Review from Mervyn W (Son of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints with the home and enjoyed the residents' meeting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J A (Stepdaughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepfather has been a resident at Wyndham House for almost three years, since my Mum passed away. The management and staff are exemplary. The care, support, understanding and kindness given to my stepfather gives me peace of mind that he is in a safe, happy and caring place. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie P (Daughter of Resident) published on 1 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In a really horrible situation, the home made it as fun and comfortable as possible. Great staff. And the end of life given to Dad was amazing. Again, they made a horrible situation so comfortable. Would recommend Wyndham House - amazing place.
Reply from Richard Lain-Smith, Marketing Manager at Wyndham House Care Home

Thank you so much for these kind words, and we're pleased that we were able to support you and your family at such a difficult time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa F (Daughter of Resident) published on 25 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was treated with the utmost respect and care and was very happy in his own little room. He was bedridden but had a view of the garden and doors that opened during the day. The staff are wonderful and so caring, it's like he was at home from home. When he passed away, again the care was faultless.
I can not thank you enough for caring for him in the way you did and making sure he had everything that he needed until the end. However stressed or short-staffed the staff were, they never showed it at all and I was kept informed as necessary. Thank you again
Reply from Richard Lain-Smith, Marketing Manager at Wyndham House Care Home

Thank you for your kind words about the care your dad received at Wyndham House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael B (Son-in-law of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum-in-law seems very happy and well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan B (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited today. Mum was smiley, happy, contented and walking well. Mum is eating well and has gained weight. Very happy mum is living here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A H (Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here. I get nice food and the staff look after me. We had a party and I am happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R M (Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here.
I know everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a very nice place.
Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you for taking the time to complete this review. We are so pleased that you enjoy living with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vera P (Wife of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has dementia I am unable to look after him myself so he has come into Wyndham House for care. The staff are incredible so caring and friendly, my husband has settled in so well he gets on really well with the staff I could not be happier to see him settled, it was getting a big worry when
he was at home. I would just like to say a big thank you to everyone at Wyndham House.
Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you so much for your lovely comments and feedback. We are very proud of the team at Wyndham House and are so pleased that your husband has settled into our home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B L (Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, food is lovely. Staff are very good and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy where I live now. Staff treat me with dignity and respect.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maud C (Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say that I don't think I could find a better home, as I can't live on my own. The food is good and the staff are very nice.
Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you for taking the time to complete this review. We are so pleased that you love living with us at Wyndham House and we love having you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M W (Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy living here. Staff are very kind and helpful at all times.
Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you so much for taking the time to complete this review. We are so pleased that you are happy living at Wyndham House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A H (Son of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care home, with excellent caring staff.
Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you for taking the time to complete a review for us. We are so pleased that you rate Wyndham House so highly. This means a lot to us and Wyndham House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Son-in-law of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No negatives with Wyndham House Care Home, very satisfied with my relatives care. Highly recommended!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan M (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and care given always to the highest of standards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan S (Husband of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very kind and look after my wife with care and compassion.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F B (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care for my Mum, would highly recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah B (Daughter of Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is a wonderful place, with excellent staff and management team. They have kept us updated of what our loved ones are doing during the pandemic.
Reply from Garry Gardiner, Commercial Director at Wyndham House Care Home

Thank you for your lovely feedback. We will ensure that our wonderful team at Wyndham House receives your comments.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.438)

Overview of Review Score

The Review Score of 9.4 (9.438) out of 10 for Wyndham House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.438 for Wyndham House Care Home is calculated as follows: ( (111 Excellents x 5) + (48 Goods x 4) + (5 Satisfactorys x 3) + (7 Poors x 2) + (5 Very Poors x 1) ) ÷ 176 Ratings = 4.438
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wyndham House Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (1)

Michelle

Michelle Freebairn

Job Title: General Manager Joined: 2024

Michelle has been in Social Care Management for over 20 years. A huge highlight of Michelle's career is watching her team progress and adapt to the needs of their residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wyndham House Care Home to verify any information. View our terms and conditions. Wyndham House Care Home has an Enhanced Service - more info.