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Care Homes Owned by Castlemeadow Care Group in Norfolk

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Castlemeadow Care Group in Norfolk

Only the locations & reviews in Norfolk for Castlemeadow Care Group are showing below.

View the details of all 6 locations (with 521 reviews) owned by Castlemeadow Care Group

Castlemeadow Care Group Locations in Norfolk (5)

 - Browse 5 Care Homes owned by Castlemeadow Care Group in Norfolk
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The Mayfields Care Home
Swan Lane, Tharston, Long Stratton, Norwich NR15 2UY 
10 90 reviews
The Mayfields Care Home, Norwich, Norfolk
"The home is so friendly and all the staff are absolutely fantastic. Everyone is so caring to my mother who has Parkinson's. All other…"   Read all 90 reviews
  • from £1,250 / week
  • 60 Rooms
Location Type Care Home

The Mayfields Care Home is a modern care development from Castle Meadow Care, specialising in dementia care from a team of quality staff. The facility is made up of sixty en-suite bedrooms and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St John's House
38 Heigham Road, Norwich, Norwich NR2 3AU 
9.9 134 reviews
St John's House, Norwich, Norfolk
"Arrived at St. John's frazzled and worn out looking for respite care for 87 year old husband who had been discharged from the hospital with…"   Read all 134 reviews
  • from £1,600 / week
  • 60 Rooms
Location Type Care Home

St John's House was rated Outstanding in June 2023 by the Care Quality Commission and was the winner of National Care Home of the Year 2023 at the Caring UK Awards. The home offers a new style of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lincoln House Care Home
Dereham Road, Dereham NR20 4LT 
9.7 98 reviews
Lincoln House Care Home, Dereham, Norfolk
"The kindness and care shown to my beloved dad by the Lincoln House team is exceptional. They've even got him walking again, which we didn't…"   Read all 98 reviews
  • from £1,200 / week
  • 60 Rooms
Location Type Care Home

Lincoln House Care Home provides a versatile range of care packages, taking a person-centred approach towards residential, nursing and respite packages, at the same time as being able to offer ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Wyndham House Care Home
Wyndham House, Manor Road, North Wootton, King's Lynn PE30 3PZ 
9.5 76 reviews
Wyndham House Care Home, King's Lynn, Norfolk
"Fantastic staff and always available to help,activities for patients are great and the food is top draw.can't believe it's been 6 weeks…"   Read all 76 reviews
  • from £1,100 / week
  • 44 Rooms
Location Type Care Home

Wyndham House is a beautiful old manor house set in the Norfolk countryside in the small village of North Wootton just outside the ancient market town of Kings Lynn. Perfectly situated the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Paddocks
45 Cley Road, Swaffham PE37 7NP 
5.7 56 reviews
The Paddocks, Swaffham, Norfolk
"Our uncle was admitted to The Paddocks on the 7th of December 2022. From day one he was treated with care, compassion and dignity. His room…"   Read all 56 reviews
  • from £1,000 / week
  • 100 Rooms
Location Type Care Home

The Paddocks is located in the centre of Swaffham, a beautiful and tranquil Norfolk town with plenty of shops and cafes as well as a weekly market. Swaffham is situated 12 miles east of Kings Lynn ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Castlemeadow Care Group Reviews in Norfolk (454)

9.0

Castlemeadow Care Group has a Group Review Score of 9.0 (9.039) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Castlemeadow Care Group must have a Review Score.

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Review of

The Mayfields Care Home

from Mark B (Next of Kin) assisted by family/friend published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't have had any better care or friendships - if I could have tried.
Reply from Metisse Wood, Manager at The Mayfields Care HomeThe team at the Mayfield's really appreciate the positive feedback, we were all privileged to have had this lovely resident within our care, thank you for this valuable review.
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Review of

Lincoln House Care Home

from Ruth S (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The kindness and care shown to my beloved dad by the Lincoln House team is exceptional. They've even got him walking again, which we didn't think was possible. All the different teams go above and beyond to deliver personalised care with dignity and respect. It's a friendly, happy place where my dad
has thrived. A huge weight off my shoulders. Thank you.
Reply from Roxana Safta, General Manager at Lincoln House Care HomeThank you so much for taking the time to share such a thoughtful review. We are delighted to hear your dad is thriving and has made such great progress, including walking again. It means a great deal to know you fell supported and reassured by the care he is receiving at Lincoln House.
Your kind words about the team's care, dignity, respect and person-centred approach are very much appreciated. We will ensure your feedback is shared with all staff.
Thank you once again for your lovely feedback and continued trust.
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Review of

Lincoln House Care Home

from Paul W (Husband of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff, wonderful place.
Reply from Roxana Safta, General Manager at Lincoln House Care HomeThank you for the lovely review! We are absolutely thrilled to hear that you've had such a positive experience with us. Our staff works incredibly hard to create a wonderful environment for our residents, and knowing that their efforts are appreciated means the world to the whole team. Thank you for taking the time to share your feedback.
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Review of

Lincoln House Care Home

from Tom H (Son of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the staff at Lincoln house. My mum was there on end of life care and choosing Lincoln House was the best decision my brother and I made. They were able to move mum in quickly with no issues at all which was a huge relief. The staff genuinely cared for mum, made her feel
comfortable and at home which helped mum settle easily.
Choosing a home for a loved one is a huge decision. Based on what my family experienced, I would 100% recommend this place.
Reply from Roxana Safta, General Manager at Lincoln House Care HomeThank you for your kind words and for placing your trust in us. We're honoured you chose Lincoln House to care for your mum during such an important time, and I am pleased the admission process was smooth and reassuring.
Your comments about our team's genuine care and the comfort they provided are greatly appreciated. I will ensure your feedback is shared with all staff - it will mean a great deal to them to know they make a positive difference.
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Review of

Lincoln House Care Home

from R L (Granddaughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended the mothers day dinner alongside close family members, what can I say- amazing service! Emma who looked after us was really attentive and made us all feel welcome. It's reassuring knowing my nanna is in good hands here at Lincoln House.
Reply from Roxana Safta, General Manager at Lincoln House Care HomeThank you for your kind review. We're so glad you and your family enjoyed a wonderful Mother's Day dinner with us.
Our team takes great pride in creating a welcoming atmosphere for families. I will be sure to share your praise with Emma; she will be thrilled to know she made your visit so special. It's our priority to ensure our residents' families feel reassured and welcome, so it means the world to us to know your nanna is in good hands.
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Review of

Lincoln House Care Home

from H C (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited mum on mothers day, had coffee and cake when we arrived and had lunch with her, also my brother and sister in law and my daughter was present for lunch on mothers day. Mum was treated with dignity and respect care staff are extremely patient with her and nothing is too much trouble.
Reply from Roxana Safta, General Manager at Lincoln House Care HomeThank you for taking the time to share your kind feedback following your visit on Mother's Day. I am delighted to hear that you and your family enjoyed spending such a special occasion with your mum, and that you felt welcomed with refreshments and lunch.
It is wonderful to know that our team treated your mum with dignity and respect, and that their patience and support made a positive impression. Your comments mean a great deal to us and will be shared with staff.
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Review of

Lincoln House Care Home

from J M (Daughter of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents have been in this care home for 3 1/2 years. This is a very homely home, the staff are all approachable and always willing to help and they have a very caring and professional attitude. You are welcome any time and they are like an extended family to me.
Reply from Roxana Safta, General Manager at Lincoln House Care HomeThank you for your kind review. We are pleased your parents feel at home and that our team's caring approach has made a positive difference. It is wonderful to hear that you feel part of our extended family. Your feedback will be shared with the team, as it will mean a great deal to them.
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Review of

The Mayfields Care Home

from Richard S (Son of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is so friendly and all the staff are absolutely fantastic. Everyone is so caring to my mother who has Parkinson's. All other residents have made my mother very welcome and there are activities nearly every day for residents. I would recommend this home to anyone thinking of placing their loved
ones in a home for ongoing care.
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Review of

St John's House

from Madeleine S (Wife of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arrived at St. John's frazzled and worn out looking for respite care for 87 year old husband who had been discharged from the hospital with cracked hip. Immediately felt in the hands of sympathetic and competent and caring staff (Kelly and Paul). Homely, delightful environment. Great lay out. my husband
benefitted enormously during his stay. Would not hesitate to return and recommend to others.
Reply from Emma Bayne, General Manager at St John's HouseIt's wonderful to hear that you felt supported from the moment you arrived and that your husband benefited so much from his stay. The whole team will be truly touched by your kind words. We're glad the environment and care made such a difference during a stressful time, and we'd be honoured to welcome your husband back whenever you need us.
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Review of

St John's House

from Jeffrey L (Brother of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The experience with St. John's was excellent. As a large portion of my brother's family was in the USA and as such unable to visit, the home had to fill in for us which they did much better than we deserved. We were made to feel like we were part of the home family and we got great support while we
were there for his last days.
Staff members even attended his funeral which was heart warming.
Thankyou to everyone who was involved in his care.
Reply from Emma Bayne, General Manager at St John's HouseThank you for this touching review. It means a great deal to hear that you felt so supported and that you and your family were made to feel part of the St John's House community. Knowing the staff were able to be there for him-and for you-during such an important time is incredibly moving. Your kind words will mean a lot to everyone involved in his care.
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Review of

The Mayfields Care Home

from Christine Y (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been resident at The Mayfields for nearly 3 years now and we have found it to be a very caring place. It is very clean; the food is great; we are always made to feel welcome and there is a great programme of activities, plus the garden and courtyard are always lovely in the summer. I visit
very often, and at different time of the day and I always observe on high standard of care.
Reply from Metisse Wood, Manager at The Mayfields Care HomeThe team at the Mayfield's really appreciate the positive feedback for the service we provide, the feedback reflects the dedication of the team to making a difference and observing our core values, thank you for this valuable review.
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Review of

Lincoln House Care Home

from J C (Wife of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my husband came to Lincoln House, he was lost and bewildered. He was soon made to feel welcomed by the many staff members and appears to have a happy and relaxed attitude around them. He has enjoyed the activities as best as possible, particularly the musical, all organised with so much energy
and enthusiasm.
Reply from Roxana Safta, General Manager at Lincoln House Care HomeThank you very very much for your kind review about your husband's experience at Lincoln House.
We understand how difficult the transition can be, so we are truly pleased to hear that he now feels welcomed, relaxed, and happy with our team. It's also wonderful to know he has been enjoying the activities, especially the musical sessions.
Your feedback means a great deal to us. Thank you for your trust and support.
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Review of

The Mayfields Care Home

from Sarah L (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Mayfield has a wonderful caring homely ethos. The staff are welcoming, kind and always say hello. The residents have a range of activities planned each month. Rooms are always clean. My mother has received great care, nothing is too much trouble. I couldn't be happier with the care she is receiving.
Thank you for all your hard work.
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Review of

The Mayfields Care Home

from J C (Friend of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our close friend has recently become a resident at The Mayfields. The care he has received from all staff, including management, has been exemplary. Staff listened to his story and our thoughts and have gone over and beyond to make sure he is happy, settled and has a voice in his care. We are absolutely
delighted. An amazing residential care home. Thank you.
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Review of

Lincoln House Care Home

from Natasha C (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent just a few weeks at Lincoln House on end of life care. She was treated with love and care and utter respect. Every member of staff had a smile on their face and couldn't do more to help her, if she needed.
We absolutely loved it there, invited every day and every time I came away knowing
she was happy and contented.
Reply from Helen Caul, Interim Manager at Lincoln House Care HomeThank you for your kind reply Natasha, I will pass on your feedback to our dedicated staff in our next staff meeting.
Take care
Helen
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Review of

St John's House

from Mark C (Son of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now bee;in St John's since May of this year. She had just turned 90. It was a massive wrench for her and very logistical for us with over 30 years of "stuff" to sort through. Mum's physical health was deteriorating even though she at the time didn't or didn't want to recognise this. From day
one until today there has always been the utmost constancy from each and every member of staff. How everyone remains cheerful and positive is beyond me. They are real angels. They must be. Mum has had rollercoaster emotions and health issues. Her respect has always been maintained. Paul, the care manager is one of the most outstanding individuals I have ever come across. Mum is treated royally, even when she does not deserve it. The environment is very comfortable and tasteful. The public areas are simply gorgeous. Mum questions some of the food but she is pescatarian and very fussy indeed so she has always questioned food wherever she has stayed. She enjoys a glass of wine most days. Fab.
Reply from Emma Bayne, General Manager at St John's HouseThank you so much for sharing such a thoughtful and heartfelt review. We know how significant a transition this has been for your mum and your family, and were truly grateful for the trust youve placed in us. It means a great deal to hear that our teams constancy, positivity, and care have made a difference during this time. We will be sure to pass along your kind words to Paul and the rest of the staff, who will be delighted to know their efforts are appreciated. Were glad your mum feels respected, comfortable, and able to enjoy the things she loves mostincluding her daily glass of wine.
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Review of

St John's House

from Callum H (Regular Volunteer) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I began visiting St John's house as a student on placement for my college course, where I was welcomed with nothing but kindness and open arms and taught what I needed to know. I enjoyed my time so much, that at the end of my course, I asked to continue as a volunteer with the wellbeing team. As I still
visit, the variety of the activities, and the lengths gone to ensure residents experiences are positive continue to impress me.
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Review of

The Mayfields Care Home

from Paul S (Husband of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for The Mayfields. My wife, who has early onset Alzheimer's, is well cared for and looked after. I feel that I made an excellent choice. Everybody from the domestic staff to the manager are so friendly and welcoming and do their best to make my visits as comfortable as possible
and the staff always make time to speak to me and update me on my wife's condition and developments generally. The care staff in the dementia unit are all very compassionate and caring. Nothing seems to be too much trouble for them and they take everything in their stride. They are obviously dedicated and excellent with residents. In the 4 months I have been visiting I have seen little or no turnover of staff which is reassuring to me and particularly the residents. There are some agency staff at times which is understandable but they are also very good. The ambiance of the home is good and I am concentrating in this review on the care aspect as that is most important to me and my wife.
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Review of

St John's House

from David G (Regular Volunteer) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I volunteered in the wellbeing team. A good range of activities for the residents was provided, including personal 1 to 1 visits for those unable or unwilling to join in with the group activities. The care staff attended to the needs of the residents and treated them with dignity and respect. The housekeeping
team worked very hard to keep the home clean and looking smart. Everyone was very helpful when I needed to know something including the reception staff. The management and the maintenance team who fixed a fault I reported immediately.
Reply from Emma Bayne, General Manager at St John's HouseWe are delighted to hear that you enjoyed your time volunteering with our Wellbeing Team. It's wonderful that you support the variety of activities offered, the care shown to residents, and the hard work of all our teams across the home. Your feedback means a lot to us, and we truly appreciate the time you have given to support our residents.
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Review of

St John's House

from R L (Son-in-law of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly, my mother-in-law passed away in hospital a couple of weeks ago. The staff at St John's were sensitive through a difficult time after she was admitted following a fall. We were kept informed as matters developed and when she was re admitted as an emergency. She was admitted to residential care
3 1/2 years ago with the prognosis that her advanced dementia meant a likely life span of just 2 years. In the event, the care and attention giving at St Johns meant she lived much longer. Her quality of life was greatly enhanced by the specialist dementia care including excellent entertainment and activities.
Reply from Emma Bayne, General Manager at St John's HouseThank you so much for your thoughtful message about your mother-in-law's time with us. We are deeply sorry for your loss and extend our heartfelt condolences to you and your family. It was a privilege for all of us at St John's House to be part of her care and to get to know her over the past 3 years. Your kind words about our team, activities and specialist dementia care mean a great deal to us. We strive to make every day meaningful and comfortable for the people who live here, and it is reassuring to know that our efforts brought her quality of life and comfort. Please know that she will be remembered fondly by the staff who cared for her. We are grateful that you took the time to share your experience with us.
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Awards / Recognitions (4)

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