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The facility is made up of sixty en-suite bedrooms and pleasant living areas, while landscaped gardens are also popular with residents.
The provider's vision is to achieve the very best care in a friendly living atmosphere that also supports independent living.
Care Provided by The Mayfields Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are calculated following a pre assessment of care needs required and the room selected.
The price(s) shown are provided by the care home. Contact The Mayfields Care Home for full pricing details and T&Cs.
Contact The Mayfields Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Castlemeadow Care Group
- Private Owned
Person in charge
- Metisse Wood(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
The Mayfields Care Home Reviews (90)
The Mayfields Care Home has a Review Score of 9.9 (9.905) out of 10, based on 17 reviews in the last 2 years.
Over all time The Mayfields Care Home has 90 reviews.
Couldn't have had any better care or friendships - if I could have tried.
The team at the Mayfield's really appreciate the positive feedback, we were all privileged to have had this lovely resident within our care, thank you for this valuable review.
The home is so friendly and all the staff are absolutely fantastic. Everyone is so caring to my mother who has Parkinson's. All other residents have made my mother very welcome and there are activities nearly every day for residents. I would recommend this home to anyone thinking of placing their loved ones in a home for ongoing care.
My mum has been resident at The Mayfields for nearly 3 years now and we have found it to be a very caring place. It is very clean; the food is great; we are always made to feel welcome and there is a great programme of activities, plus the garden and courtyard are always lovely in the summer. I visit very often, and at different time of the day and I always observe on high standard of care.
The team at the Mayfield's really appreciate the positive feedback for the service we provide, the feedback reflects the dedication of the team to making a difference and observing our core values, thank you for this valuable review.
The Mayfield has a wonderful caring homely ethos. The staff are welcoming, kind and always say hello. The residents have a range of activities planned each month. Rooms are always clean. My mother has received great care, nothing is too much trouble. I couldn't be happier with the care she is receiving. Thank you for all your hard work.
Our close friend has recently become a resident at The Mayfields. The care he has received from all staff, including management, has been exemplary. Staff listened to his story and our thoughts and have gone over and beyond to make sure he is happy, settled and has a voice in his care. We are absolutely delighted. An amazing residential care home. Thank you.
I have nothing but praise for The Mayfields. My wife, who has early onset Alzheimer's, is well cared for and looked after. I feel that I made an excellent choice. Everybody from the domestic staff to the manager are so friendly and welcoming and do their best to make my visits as comfortable as possible and the staff always make time to speak to me and update me on my wife's condition and developments generally. The care staff in the dementia unit are all very compassionate and caring. Nothing seems to be too much trouble for them and they take everything in their stride. They are obviously dedicated and excellent with residents. In the 4 months I have been visiting I have seen little or no turnover of staff which is reassuring to me and particularly the residents. There are some agency staff at times which is understandable but they are also very good. The ambiance of the home is good and I am concentrating in this review on the care aspect as that is most important to me and my wife.
I have been visiting Mayfields for 16 months. The staff are very caring. My friend on top floor has been looked after well, any concerns have been dealt with immediately. She seems happy and that is what matters most.
Thank you so much for sharing your experience. We're truly grateful for your kind words and are pleased to hear that both you and your friend have had such positive experiences at Mayfields. It's wonderful to know she feels happy and well cared for-that is indeed what matters most. We'll be sure to pass your feedback on to the staff, who always strive to provide compassionate and responsive care.
During visits and the reports received by other family members the care home is very well run. The residents are well cared for and seeing a family member settled there was very reassuring.
Thank you so much for your 5-star review about The Mayfields. We take pride in the services we deliver ensuring all our residents are well cared for.
The building and individual rooms are spacious and well kept. The food is varied and tasty.
There is a robust system for medical issues and emergencies.
Very good communication from staff at all levels.
We are thrilled to hear that you've had such a positive experience with us. It's wonderful to know that our team's dedication to providing a safe and caring environment has made an impact. We take great pride in maintaining spacious, well-kept rooms and offering a variety of delicious meals. Our...
I have been a visitor to 3 residents from 2019 to date. Each time someone needs care I always highly recommend Mayfields as I have always been impressed by the facilities which are more like a high-class hotel than a care home. As you walk in the door the staff are friendly and welcoming. The caring staff and catering are top-class. The coffee area is great as if your loved ones is able you can take them there for a drink together. As someone who hopefully has some time before I'd need this facility for myself, I would be pleased to think I could go somewhere like Mayfield.
Thank you for your great feedback about The Mayfields. Our team work hard to ensure everyone has a great visit and it is lovely to hear you have experienced this. You will always be welcome here at The Mayfields.
We had no hesitation in bringing our Aunt to Mayfield as I have been informed with the care home from 2019 when a dear friend was transferred from hospital for palliative care. Since then I have recommended many people whom I continue to visit. The welcome from the start of the stay for patients whether permanent or short stay is wonderful from all members of the staff. The atmosphere is so warm and friendly and a wonderful place for all who are involved with the 'home'. I have worked in care homes in my lifetime and this one is the top by far, for care for people in need. Super food from the kitchen and all who work in this wonderful home.
Thank you for your lovely feedback. At The Mayfields we take pride in making our home feeling warm and friendly. I am delighted that your Aunt had a good stay here. Please do keep in touch. You are always welcome.
I have been a visitor at Mayfields since 2020 when I accompanied a friend visiting a friend. The place is so warm, friendly atmosphere when you first enter, this runs right through the home with the wonderful staff and their caring attitude towards all the residents. The food always looks nourishing which is what the residents need. I cannot thank all members of staff for their continuing care in this wonderful care home.
Thank you so much for your 5-star review about The Mayfields. We take pride in the services we deliver. Please continue to visit us - you are always welcome.
My dad has spent a year at The Mayfields and he really appreciates the environment. The modern building provides excellent facilities and all of the staff do everything they can to look after everyone brilliantly, from the outstanding food to the tireless work of the activities coordinator. I live locally so visit frequently and at all different times, which means I have witnessed the excellent care provided over an extended period rather than a 'snapshot' and I can vouch that the excellence of this care home and it's first-rate staff is not just skin deep.
Thank you very much for this fantastic review. We shall pass your kind words on to all our team at The Mayfields.
One must be prepared for a new way of life. There is always someone to talk to and activities to get involved in but areas where there is the chance to sit and have solitude if required.
Thank you for your lovely review. We are so glad you are happy living at The Mayfields and enjoying our activities programme.
The staff are amazing, very thoughtful and attentive. The home is very clean. All staff are amazing from the secretary, cleaners to the carers.
Very welcoming, full five stars. Keep up the good work.
Thank you for your excellent review regarding The Mayfields. We will pass on your lovely comments to all our amazing staff.
The staff have all been wonderful, he will miss them all.
Thank you very much for this fantastic review. We shall pass your kind words on to all our team at The Mayfields.
Lovely visit! Offered token for refreshments on arrival. Staff helpful and efficient when asked for some help with resident/family member. Good atmosphere.
Thank you very much for your lovely review. We are delighted that you had a lovely visit.
My husband spent 9 days at The Mayfields in the dementia unit. It was his second experience of respite care, the first being in a care facility which did not work out. Due to this experience, I was skeptical about how it would be at The Mayfields. To my surprise he settled really well, had a good time and was content. The staff are caring and work hard to engage with the residents. I'm so pleased with the care he received and would definitely recommend.
Thank you very much for your lovely review. We are delighted that your husband had a good stay with us.
My mum has been a resident at The Mayfields since November 2021 and has received excellent care. The staff are compassionate, professional and supportive. The management is always there to sort out requests. My mum really enjoys living at The Mayfields and has made so many friends, she always says the food is lovely. I would recommend The Mayfields to anyone looking for very good care for their loved ones.
Thank you very much for this fantastic review. We shall pass your kind words on to all our team at The Mayfields.
When she first came to the home, she had lost weight and struggled to eat or want to eat. Staff observed, and she was admitted to the hospital after receiving care and returning to the home. She has thrived and is eating well/drinking, with the kindness and continuity of their care and observations. Staff are always there to help with any concerns.
Thank you for taking the time to write a review for us. We are delighted that you have found The Mayfields to such a high standard in every way. We pride ourselves on the hardworking and dedicated teams that we have who ensure that our residents have the best quality of care whilst at the same time maintaining an outstanding quality of life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 May 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Mayfields Care Home.
There are no upcoming events for The Mayfields Care Home.
Awards / Recognitions (3)
- 10 Jan 2025Recipient: The Mayfields Care Home
- 07 Jul 2021Recipient: Castlemeadow Care Group
- 20 Feb 2020Recipient: Castlemeadow Care Group
Meet the Team (1)

Metisee Wood joined The Mayfields in August 2025.
Frequently Asked Questions about The Mayfields Care Home
What types of Care is The Mayfields Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Mayfields Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at The Mayfields Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Mayfields Care Home to the centre of Norwich?
10.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Mayfields Care Home to verify any information. View our terms and conditions. The Mayfields Care Home has an Enhanced Service -more info.