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The Mayfields Care Home

Swan Lane, Tharston, Long Stratton, Norwich, Norfolk NR15 2UY
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The Mayfields Care Home, Norwich
The Mayfields Care Home, Norwich
The Mayfields Care Home, Norwich

The Mayfields Care Home is a modern care development from Castle Meadow Care, specialising in dementia care from a team of quality staff.

The facility is made up of sixty en-suite bedrooms and pleasant living areas, while landscaped gardens are also popular with residents.

The provider's vision is to achieve the very best care in a friendly living atmosphere that also supports independent living.

Care Provided by The Mayfields Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,400£1,250 - £1,400
Residential Dementia Care£1,250 - £1,400£1,250 - £1,400

Our fees are calculated following a pre assessment of care needs required and the room selected.

Contact The Mayfields Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Metisse Wood(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

The Mayfields Care Home Reviews (90)

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9.9

The Mayfields Care Home has a Review Score of 9.9 (9.905) out of 10, based on 17 reviews in the last 2 years. Over all time The Mayfields Care Home has 90 reviews.

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Showing 90 reviews matching selected criteria
Review from Peter J (Son of Resident) published on 16 August 2017 Submitted via Postal Card
Overall Experience
Since moving mother from a care home without a Dementia bias, her physical and mental facilities have improved enormously. I.E from a selfish viewpoint is to see mother in matching clothing, yes a silly thing but mother was always proud of her appearance, even though she may not be aware.

I now do not worry about her safety. The staff I have met in the last two weeks have been 'on the ball' regarding care and have been very professional.

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Review from N B (Daughter of Resident) published on 9 August 2017 Submitted via Postal Card
Overall Experience

The staff at The Mayfields Care Home could not be more kind and helpful. We visit fairly regularly (twice a week) - staff are always thoughtful and all seem to know my father and what he likes to do, drink and eat. The activities are varied as most clients are women. They are sometimes a little too geared towards women but lots of effort is made to encourage everybody.

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Review from Jim M (Husband of Resident) published on 2 August 2017 Submitted via Postal Card
Overall Experience

My wife has now been in The Mayfields Care Home for two and half years. During that time, I have been very pleased with the care she has received both medical and social and well-being. Staff show an extraordinary degree of patience with all of the residents. Staff always make visitors most welcome and have kept me up to date with general well-being.

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Review from Patrick B (Son of Resident) published on 27 July 2017 Submitted via Postal Card
Overall Experience

I've always found The Mayfields Care Home staff to be unfailingly friendly and welcoming. They obviously care very much for my father and I always feel confident that he is very well looked after. The Mayfields Care Home is a very well designed facility. It is light and spacious with several different communal areas to allow residents a choice. It always feels clean and well maintained. Our family feel very happy that dad is at the home - it is by far the best we have experienced.

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Review from Catherine (Daughter of Resident) published on 25 July 2017 Submitted via Website
Overall Experience
My mother has been a resident at The Mayfields for 3 years. She is treated with kindness and respect, the staff know her and understand her preferences, even though she is no longer able to verbalise her needs.

They are always prepared to speak to me and address any concerns I may have, regarding my mother or her care.

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Review from Jean D (Daughter of Resident) published on 17 July 2017 Submitted via Postal Card
Overall Experience

I am very pleased and happy with the excellent care given to my mother.

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Review from Finn D (Son of Resident) published on 17 July 2017 Submitted via Postal Card
Overall Experience

Very homely care home with professional staff who really do care and go the extra mile. They are kind and caring and nothing seems too much for them to do so I am pleased that my mother is in such a lovely place, to quote her words "I feel happy and safe here". As soon as you walk into The Mayfields Care Home you feel a sense of belonging.

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Review from Jane B (Friend of Resident) published on 25 January 2017 Submitted via Postal Card
Overall Experience
A modern, clean and caring residential home with cheerful staff and good facilities.

I enjoy visiting my friend here and she has settled into life in the home very well.

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Review from John (Resident / Service User) published on 13 October 2016 Submitted via Website
Overall Experience

All staff without exception were extremely helpful, friendly and efficient. Mayfields really was a home from home, the food was excellent and copious. Nothing was too much trouble for the caring and catering staff.

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Review from Peter H (Husband of Resident) published on 19 January 2016 Submitted via Postal Card
Overall Experience

The care provided by The Mayfield Care Home is excellent. The care of my wife is excellent, I cannot fault it in any way. It is because the care is of such a high standard, that I am able to take short breaks without any worries regarding the way she is being cared for. The staff are very professional and treat my wife with compassion, dignity and understanding.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

Meet the Team (1)

Metisse Wood
Metisse WoodJob Title:Home ManagerJoined: 2025

Metisee Wood joined The Mayfields in August 2025.

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