The Mayfields Care Home

Swan Lane, Tharston, Long Stratton, Norwich NR15 2UY
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9.9 84 Reviews
  • The Mayfields Care Home, Norwich
The Mayfields Care Home is a modern care development from Castle Meadow Care, specialising in dementia care from a team of quality staff.

The facility is made up of sixty en-suite bedrooms and pleasant living areas, while landscaped gardens are also popular with residents.

The provider's vision is to achieve the very best care in a friendly living atmosphere that also supports independent living.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1325
  • Self-Funded Residential Dementia Care: £1300 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1325
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1400

Our fees are calculated following a pre assessment of care needs required and the room selected.

These prices are only a guideline, please contact The Mayfields Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Martin Bargeman (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (60)

The Mayfields Care Home Reviews (84)

Total of 84, showing 81-84
9.9

The Mayfields Care Home has a Review Score of 9.9 (9.922) out of 10, based on 16 reviews in the last 2 years. Over all time The Mayfields Care Home has 84 reviews.

Overall Experience

  • 67
  • 15
  • 2
  • 0
  • 0

Date Published

84
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11
16
68

Review from Finn D (Son of Resident) published on 17 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very homely care home with professional staff who really do care and go the extra mile. They are kind and caring and nothing seems too much for them to do so I am pleased that my mother is in such a lovely place, to quote her words "I feel happy and safe here". As soon as you walk into The Mayfields
Care Home you feel a sense of belonging.

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Treated with Dignity

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Review from Jane B (Friend of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A modern, clean and caring residential home with cheerful staff and good facilities.
I enjoy visiting my friend here and she has settled into life in the home very well.

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Review from John (Resident) published on 13 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff without exception were extremely helpful, friendly and efficient. Mayfields really was a home from home, the food was excellent and copious. Nothing was too much trouble for the caring and catering staff.

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Review from Peter H (Husband of Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by The Mayfield Care Home is excellent. The care of my wife is excellent, I cannot fault it in any way. It is because the care is of such a high standard, that I am able to take short breaks without any worries regarding the way she is being cared for. The staff are very professional
and treat my wife with compassion, dignity and understanding.

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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for The Mayfields Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for The Mayfields Care Home is calculated as follows: ( (177 Excellents x 5) + (15 Goods x 4) ) ÷ 192 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Mayfields Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

Meet the Team (1)

Martin

Martin Bargeman

Job Title: General Manager

Joined: 2024

With a career rooted in compassion and dedication, I began in a brain injury rehabilitation unit in 2006, rising from a care assistant to a managerial role. My leadership journey continued in 2021 as a manager at Castlemeadow Care, where I honed my skills in residential and dementia management. Today, I proudly serve as the manager of The Mayfields Care home, where I am committed to providing high-quality care and fostering a supportive environment for both residents and staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Mayfields Care Home to verify any information. View our terms and conditions. The Mayfields Care Home has an Enhanced Service - more info.