The Mayfields Care Home

Through this awful pandemic, The Mayfields Care Home has kept their high standard in a difficult time. Staff and management have been very supportive to the residents.

I'm sorry my mum had to go into a care home, but there was a time we, as a family, could no longer cope. Mum lived in Mayfields for nearly nine years and the care she received was exemplary and we never felt worried or uncomfortable knowing she was in your hands. Thank you to all the staff who looked after Mum.

Mum spent her last year in Mayfields with dementia and peacefully passed away this month. Covid has caused much suffering for residents and their families, but the staff show a huge understanding of everyone's emotional needs and are giving much of themselves to help the residents and families through these challenging times. Activities and celebratory days are planned with creativity and thought, and the cook prepares nutritious meals and treats to suit everyone for every occasion. Housekeeping and laundry maintain a high standard. Covid has been kept at bay due to high standards, adhering to the covid rules and hard work. The staff actively promote a positive attitude, kindness and cheerfulness to everyone either resident or visitor. We must remember the staff also have families and share the same lockdown and covid hardships. Extra special thanks to two particular carers for the love and care shown to Mum during her time with you. Mayfields met all needs and went way beyond our expectation.

This feedback relates to the hours up to and beyond Mum's passing. Even in these difficult times of COVID-19, it was really appreciated that all the immediate family were allowed both time and space with Mum during her final hours. Although paramedics were in attendance, it was evident that care home staff took into consideration Mum's specific needs when deciding the next steps to her care. We've been so lucky in finding The Mayfields; Mum seemed very happy there and built a lovely relationship with staff. Thank you to all concerned - we will be forever grateful.

My granny has been a resident since just before the first lockdown of 2020. Her care and the effort from the team to keep the residents safe has been outstanding. It has been very difficult being unable to visit, but we receive regular updates and can see that she is involved with lots of activities and socialisation. I would recommend them to anyone with confidence.

The whole experience of The Mayfields is exemplary, from the management and reception staff, and the wonderful care assistants. Their knowledge of their residents is wonderful. Nothing is too much trouble. A caring place for their residents to live.

I visit other residential homes and none compare to The Mayfields.

My mother has spent two periods of respite in the Mayfields. She was on the dementia floor. Her room was spacious, as is all the communal areas. The staff seemed very caring for my mother and there were plenty of activities going on to keep her stimulated. The manager is thoughtful and very accommodating. All the staff I came into contact with were helpful and attentive. I came away feeling confident my mother was receiving excellent care.

Thank you very much for all your kind care shown to our mum in the last three years. She was kept comfy and clean. We will always be grateful to you all.

My cousin is resident in Mayfields after 10 weeks in hospital following a stroke/dementia/Parkinsons. The family agreed she could not be cared for at home. Mayfields is perfect for all her needs and she has settled well. Her care is excellent and she enjoys the activities and entertainment provided. She has lots of visitors, friends and family and enjoys the food.

Mum misses family get-togethers especially, but the staff at Mayfields enabled us to give her a large family party for her 95th birthday. We did the catering so she had all her favourites and the staff provided cups of tea, crockery etc. We had a lovely time and so did mum.

Carers are very thoughtful and kind.

The carers at The Mayfields are a happy group working together as a team.

I find the staff friendly and very helpful and really clean.

The carers treat her with the utmost respect and have a lovely relationship with her. Long may it continue.

Also, any requests are treated the same.

I would recommend this home to anybody who asks about it as I found it very very good in all departments.

I was overwhelmed with the care and attention my father got and he was looked after very well and I couldn't praise the staff enough.

All the staff in the Bluebell Unit do their utmost to support residents in a calm and respectful manner. Residents are given choices where appropriate for example if they want to stay in bed until later in the day. This is a very caring place.

The management emphasis dignity, but 2 male carers looking after 27 residents who are 75% female cannot be dignified. The staff do their best under very difficult conditions.