Submit a Review for Walcot Hall Nursing Home
Walcot Road, Walcot Green, Diss, IP22 5SR
View full details of Walcot Hall Nursing HomeLatest Reviews for Walcot Hall Nursing Home
19 January 2026
I was very happy with the overall care that dad received at Walcot Hall.The staff were always on hand to assist and made you feel very welcome when visiting. You are welcome to visit anytime making it very easy to visit around a busy working life.The cleanliness of the home was exceptional and it
was always well heated. Dad's room was very well furnish and had a great view overlooking the grounds, and included his own landline phone.
18 November 2025
All the staff have been so caring and respectful towards my mum in her last days. I too was looked after with lunch and teas/coffees. Thank you.
29 August 2025
The care, kindness and sympathy shown to my family by the manager and staff at Walcot Hall Nursery Home, deserves our extra thanks and appreciation.
29 August 2025
Our family are deeply grateful for the care and compassion shown to Dad by the entire team at Walcot Hall Nursing Home.
A special thank you goes to the manager, whose dedication and empathy carried us through a family crisis. When official channels failed to provide the help we needed, she stepped
in with guidance, warmth and support. Her advice and kindness meant a great deal when we felt lost and let down by the system and didn't know where else to turn. Thank you.
26 June 2025
My husband was admitted to Walcot Hall at the end of March after a long stay in hospital. Overall my family and I are happy with the home and care he receives.The staff are very friendly and caring and the activities very good. The things that I am not very happy about is that I am never given much
information about his medical care. I am able to ask, but don't get very good answers. Also he is sometimes in bed when I go to visit at 2.15 pm which is not very good, but wonder if there is are a reason for this.
26 June 2025
The general service has declined gradually since the occupants took residence in April 2024. a The common reason given is a lack of staff. Overall, the care is satisfactory, but small things have a habit of getting missed. For example morning/afternoon drinks and delays in responding to call alerts.
The quality of the food is excellent. Hospitality to visitors is very good.
23 June 2025
Needed respite care after discharge from hospital with fractured arm and cracked ribs. Excellent room. Concerned not mobilised enough but told it was due to hypertensive BP reading.Came home to sheltered accommodation after 5 weeks,
10 April 2025
I work in care myself and I have found Walcot Hall to be very caring and friendly to all. Residents are happy & well looked after. I often see activities involving the care staff & residents being helped when needed.
I would in future consider having my own Dad here.
07 April 2025
My father was treated with great care and respect at Walcot Hall. He was extremely happy there. He agreed to go to the Hall for 2 weeks respite care when he was discharged from hospital, but decided to stay as he was treated like a Lord!
We were treated very kindly by the staff too. We had lunch
with Dad several times, they were always quick to offer us a drink during the day when we visited. The home manager was very supportive when Dad died, we could not have asked for more. Thank you.
03 April 2025
My friend came to Walcot Hall and stayed for 18 days of respite care. She came to you in a very weak state and prone to falls. This was after having been to hospital briefly and sent home but unfit to be left on her own. It wasn't until she returned home after her time with you that I realised how
much brighter and capable she had become. The manager spent considerable time getting her help twice daily but it soon became apparent she didn't need that help and it was brought to an end quite soon. Her time with you was hugely beneficial to her so thanks to everybody.
05 February 2025
I came to visit my friend in the afternoon. I found the staff helpful. There was a nice feel to the place and seemed very comfortable for all.
28 January 2025
There always seems to be a very calm atmosphere. Often when I visit there is an activity going on. Staff seem to be very kind and considerate of the residents and act in a very professional but friendly way.
28 January 2025
Absolutely fantastic.
22 January 2025
Fantastic, Mum's remaining time will be the absolute best.
Thank you for your care and easing my fears for her remaining time, we are making each day count.
14 January 2025
My Father has been at Walcot Hall for 6 months and has had excellent care. There are always members of staff available to see to him and if we have any questions. The cleanliness and the security is first class. All the staff treat Dad well and have respect for him.
27 November 2024
The staff at Walcot Hall are the most caring and efficient I have ever met. The facilities are incredible, very well managed, and spotlessly clean. The care and welfare of the residents always comes first which is evident in everything the staff do. A great place!
27 November 2024
Our elderly and very frail friend has now been a resident at Walcot Hall for approaching a month and we have visited him on several occasions, and each time have been overwhelmed with the welcome shown to both my husband and myself and even our dog! Every member of staff seems so committed and
focused on providing care, compassion and time with the residents - nothing appears to be too much trouble. Happy staff, happy residents, all provided in a calm and spotlessly clean environment.
05 November 2024
Staff are very good and listen. Food also very good and varied. Cleaning and laundry are excellent. No complaints at all.
04 November 2024
Very pleased with Dad's care. Lovely to have cheerful and helpful staff. A staff member has responded to our suggestion for more variety in Dad's pureed food as we felt he would enjoy sponge in custard etc. She was brilliant. Another two members of staff are very supportive of activities etc.
Another staff member is lovely. I always get offers of help and feel listened to.
01 November 2024
We believe that service is compromised by regular staff shortages. This affects our experience through slow response times when calling for assistance. Today (16/10/24) and yesterday (15/10/24), no morning teas/coffees were provided, either in the morning or afternoon. We also believe that
toiletries should be provided e.g. soap, shower gel etc. Overall our experience is satisfactory but it could be improved if these matters were attended to. We like most of the staff and do not like to complain.
Latest Reviews for Walcot Hall Nursing Home
19 January 2026
I was very happy with the overall care that dad received at Walcot Hall.The staff were always on hand to assist and made you feel very welcome when visiting. You are welcome to visit anytime making it very easy to visit around a busy working life.The cleanliness of the home was exceptional and it
was always well heated. Dad's room was very well furnish and had a great view overlooking the grounds, and included his own landline phone.
18 November 2025
All the staff have been so caring and respectful towards my mum in her last days. I too was looked after with lunch and teas/coffees. Thank you.
29 August 2025
The care, kindness and sympathy shown to my family by the manager and staff at Walcot Hall Nursery Home, deserves our extra thanks and appreciation.
29 August 2025
Our family are deeply grateful for the care and compassion shown to Dad by the entire team at Walcot Hall Nursing Home.
A special thank you goes to the manager, whose dedication and empathy carried us through a family crisis. When official channels failed to provide the help we needed, she stepped
in with guidance, warmth and support. Her advice and kindness meant a great deal when we felt lost and let down by the system and didn't know where else to turn. Thank you.
26 June 2025
My husband was admitted to Walcot Hall at the end of March after a long stay in hospital. Overall my family and I are happy with the home and care he receives.The staff are very friendly and caring and the activities very good. The things that I am not very happy about is that I am never given much
information about his medical care. I am able to ask, but don't get very good answers. Also he is sometimes in bed when I go to visit at 2.15 pm which is not very good, but wonder if there is are a reason for this.
26 June 2025
The general service has declined gradually since the occupants took residence in April 2024. a The common reason given is a lack of staff. Overall, the care is satisfactory, but small things have a habit of getting missed. For example morning/afternoon drinks and delays in responding to call alerts.
The quality of the food is excellent. Hospitality to visitors is very good.
23 June 2025
Needed respite care after discharge from hospital with fractured arm and cracked ribs. Excellent room. Concerned not mobilised enough but told it was due to hypertensive BP reading.Came home to sheltered accommodation after 5 weeks,
10 April 2025
I work in care myself and I have found Walcot Hall to be very caring and friendly to all. Residents are happy & well looked after. I often see activities involving the care staff & residents being helped when needed.
I would in future consider having my own Dad here.
07 April 2025
My father was treated with great care and respect at Walcot Hall. He was extremely happy there. He agreed to go to the Hall for 2 weeks respite care when he was discharged from hospital, but decided to stay as he was treated like a Lord!
We were treated very kindly by the staff too. We had lunch
with Dad several times, they were always quick to offer us a drink during the day when we visited. The home manager was very supportive when Dad died, we could not have asked for more. Thank you.
03 April 2025
My friend came to Walcot Hall and stayed for 18 days of respite care. She came to you in a very weak state and prone to falls. This was after having been to hospital briefly and sent home but unfit to be left on her own. It wasn't until she returned home after her time with you that I realised how
much brighter and capable she had become. The manager spent considerable time getting her help twice daily but it soon became apparent she didn't need that help and it was brought to an end quite soon. Her time with you was hugely beneficial to her so thanks to everybody.
05 February 2025
I came to visit my friend in the afternoon. I found the staff helpful. There was a nice feel to the place and seemed very comfortable for all.
28 January 2025
There always seems to be a very calm atmosphere. Often when I visit there is an activity going on. Staff seem to be very kind and considerate of the residents and act in a very professional but friendly way.
28 January 2025
Absolutely fantastic.
22 January 2025
Fantastic, Mum's remaining time will be the absolute best.
Thank you for your care and easing my fears for her remaining time, we are making each day count.
14 January 2025
My Father has been at Walcot Hall for 6 months and has had excellent care. There are always members of staff available to see to him and if we have any questions. The cleanliness and the security is first class. All the staff treat Dad well and have respect for him.
27 November 2024
The staff at Walcot Hall are the most caring and efficient I have ever met. The facilities are incredible, very well managed, and spotlessly clean. The care and welfare of the residents always comes first which is evident in everything the staff do. A great place!
27 November 2024
Our elderly and very frail friend has now been a resident at Walcot Hall for approaching a month and we have visited him on several occasions, and each time have been overwhelmed with the welcome shown to both my husband and myself and even our dog! Every member of staff seems so committed and
focused on providing care, compassion and time with the residents - nothing appears to be too much trouble. Happy staff, happy residents, all provided in a calm and spotlessly clean environment.
05 November 2024
Staff are very good and listen. Food also very good and varied. Cleaning and laundry are excellent. No complaints at all.
04 November 2024
Very pleased with Dad's care. Lovely to have cheerful and helpful staff. A staff member has responded to our suggestion for more variety in Dad's pureed food as we felt he would enjoy sponge in custard etc. She was brilliant. Another two members of staff are very supportive of activities etc.
Another staff member is lovely. I always get offers of help and feel listened to.
01 November 2024
We believe that service is compromised by regular staff shortages. This affects our experience through slow response times when calling for assistance. Today (16/10/24) and yesterday (15/10/24), no morning teas/coffees were provided, either in the morning or afternoon. We also believe that
toiletries should be provided e.g. soap, shower gel etc. Overall our experience is satisfactory but it could be improved if these matters were attended to. We like most of the staff and do not like to complain.