Submit a Review for Mabbs Hall Care Home
High Street, Mildenhall, Bury St Edmunds, IP28 7EA
View Full Details of Mabbs Hall Care HomeLatest Reviews for Mabbs Hall Care Home
22 December 2025
My mother is as settled as could be expected for someone with severe dementia. The staff work very hard, are welcoming, polite and respectful and strive to make a homely environment. The fabric of the building is slowly being updated with air conditioning and new doors.
11 December 2025
When my mother was initially admitted it was at the start of Covid I had no choice where she went. She was fully competent but deaf (2020 August) My initial reaction was despair (I wouldn't put a dog in there) I was not able to visit & could not communicate when we eventually visited, nothing changed that vibe. However, now new management & staff in place I have nothing but praise for team. Mum's health is declining but care is excellent. We can talk to any member of staff & they know what is going on. So much happier.
10 December 2025
Mabbs Hall cared for our dad, Joe, who had severe dementia, and we cannot thank them enough for everything they did. From the management to the cleaners, every single member of staff showed incredible patience, kindness and understanding throughout his time there. The atmosphere in the home is calm, supportive and compassionate and you can tell the team genuinely care about the residents. The nursing staff deserve a special mention for their professionalism and the dignity they showed Joe each day, even during the most challenging moments. We also want to highlight the manager, who has clearly worked tirelessly to transform Mabbs Hall into the exceptional care home it is today. Her leadership and dedication are evident in the way the whole team carries themselves. Thank you to everyone at Mabbs Hall for the outstanding care, respect and comfort you provided. You made an unimaginably difficult journey easier, and we are truly grateful
13 November 2025
I visit my friend once a week. The staff are helpful, friendly, cheerful, and make every visit a pleasure. My friend is happy when I visit, and I feel content that she is being well cared for.
23 July 2025
My Dad was looked after with care and compassion by all the staff... It's got a friendly atmosphere and a lovely garden to sit in..... Im just sad my Dad died in hospital and not in the care of the family community that makes Mabbs Hall
10 July 2025
We as a family were very happy with the excellent level of care our father received at Mabbs Hall.
09 July 2025
The management, staff and kitchen staff are wonderful friendly people they are all helpful. The home is wonderful, bright and very inviting. I love going there to visit.
19 May 2025
I am really pleased that my sister has settled so well. She tells me she is very happy and all the staff are very Kind and helpful, which I have personally experienced my self when I visit my sister. The activities offered at the home are fabulous and my sister is trying now things. Overall, the care, communication, food, stat and management are amazing I could not be happier withe my sister's Care. I would like to say a big Thank you You all.
28 April 2025
A perfect place for my mum. The staff are warm, welcoming and friendly. They are very helpful and take great care of my mum. So happy to have my mum stay with you guys and I know she is too.
08 April 2025
What a difference a care home makes, i cannot believe how much of a change i have seen in my mother since moving here. She has now got a smile on her face whenever we visit, such a relief from seeing her in tears at her previous home. Everything about Mabbs Hall i recommend from management to all carers and staff. Thanks for all your hard work
17 February 2025
My sister had to go into care as a result of a broken hip. She has been shown so much love and support from the staff that we feel she could not have found a better place to go before she dies. Sadly that happened last evening and all the family have been shown so much love and support, we cannot fault them. The staff supported her sons and family throughout. Thank you so much. Cannot fail to recommend them if you are looking for care.
30 January 2025
With the chef leaving, there was a promotion within the kitchen and we now have a "chefette". I would like to say how much the food has improved. Previously, the food was very spicy and there was a lot of waste. Having eaten the food at both the Christmas party and Christmas Day dinner, I cannot praise the the new chef enough.
22 January 2025
A big thank you to the manager and staff for the care they provided for my mum and the aftercare and support they offered after my mum passed. The manager has been very supportive with procedural matters and the ladies looked after my mother with genuine care.
17 October 2024
My mother has recently moved in to Mabbs Hall as a permanent resident and I have found every single member of staff to be caring, helpful and happy. They are extremely informative and give excellent care to my mother. They have been very communicative whenever there has been a need and I would highly recommend this small home.
17 October 2024
Care home staff are very friednly and caring. Staff always around if you have any problems or worries. Mum is always happy and cared for well at this home. Keep up the good caring as always.
02 May 2024
Excellent care for all residents. Wonderful care staff who support residents and their relatives.
09 April 2024
My Mum entered Mabbs Hall under a 2-week respite as her dementia had deteriorated. She is now a permanent resident and as a family we could not be happier. Mabbs Hall is a friendly caring and approachable home. She is very well cared for and her needs are met to a high standard. The nursing team is excellent, always friendly, and shows my Mum lots of kindness. The management is excellent and I can see improvements weekly. The communication is excellent. Overall very happy, and so is my Mum!
11 March 2024
My mother-in-law has now been here for 4 months now, and I must say what a difference I have noticed in my mother-in-law, and the actual place itself since the new manager has been here, and also the staff are so friendly and professional with the residents, and they also make a lovely cup of tea, it has really put our minds at rest, and not so stressed now she is here, I would definitely recommend Mabbs Hall and give them 5 stars for everything.
07 December 2023
Since my husband came into your care, he has been treated with care and compassion. He is always washed and has clean clothes on when visiting. The staff are always looking in on him.
03 October 2023
My sister arrived as an emergency admission. She was very poorly indeed. She was met by a nurse and at least two carers who treated her with great care and respect. She was made comfortable and, with good nursing, has rallied. She continues to be cared for with great care and respect. She is comfortable and feels safe.
Latest Reviews for Mabbs Hall Care Home
22 December 2025
My mother is as settled as could be expected for someone with severe dementia. The staff work very hard, are welcoming, polite and respectful and strive to make a homely environment. The fabric of the building is slowly being updated with air conditioning and new doors.
11 December 2025
When my mother was initially admitted it was at the start of Covid I had no choice where she went. She was fully competent but deaf (2020 August) My initial reaction was despair (I wouldn't put a dog in there) I was not able to visit & could not communicate when we eventually visited, nothing changed that vibe. However, now new management & staff in place I have nothing but praise for team. Mum's health is declining but care is excellent. We can talk to any member of staff & they know what is going on. So much happier.
10 December 2025
Mabbs Hall cared for our dad, Joe, who had severe dementia, and we cannot thank them enough for everything they did. From the management to the cleaners, every single member of staff showed incredible patience, kindness and understanding throughout his time there. The atmosphere in the home is calm, supportive and compassionate and you can tell the team genuinely care about the residents. The nursing staff deserve a special mention for their professionalism and the dignity they showed Joe each day, even during the most challenging moments. We also want to highlight the manager, who has clearly worked tirelessly to transform Mabbs Hall into the exceptional care home it is today. Her leadership and dedication are evident in the way the whole team carries themselves. Thank you to everyone at Mabbs Hall for the outstanding care, respect and comfort you provided. You made an unimaginably difficult journey easier, and we are truly grateful
13 November 2025
I visit my friend once a week. The staff are helpful, friendly, cheerful, and make every visit a pleasure. My friend is happy when I visit, and I feel content that she is being well cared for.
23 July 2025
My Dad was looked after with care and compassion by all the staff... It's got a friendly atmosphere and a lovely garden to sit in..... Im just sad my Dad died in hospital and not in the care of the family community that makes Mabbs Hall
10 July 2025
We as a family were very happy with the excellent level of care our father received at Mabbs Hall.
09 July 2025
The management, staff and kitchen staff are wonderful friendly people they are all helpful. The home is wonderful, bright and very inviting. I love going there to visit.
19 May 2025
I am really pleased that my sister has settled so well. She tells me she is very happy and all the staff are very Kind and helpful, which I have personally experienced my self when I visit my sister. The activities offered at the home are fabulous and my sister is trying now things. Overall, the care, communication, food, stat and management are amazing I could not be happier withe my sister's Care. I would like to say a big Thank you You all.
28 April 2025
A perfect place for my mum. The staff are warm, welcoming and friendly. They are very helpful and take great care of my mum. So happy to have my mum stay with you guys and I know she is too.
08 April 2025
What a difference a care home makes, i cannot believe how much of a change i have seen in my mother since moving here. She has now got a smile on her face whenever we visit, such a relief from seeing her in tears at her previous home. Everything about Mabbs Hall i recommend from management to all carers and staff. Thanks for all your hard work
17 February 2025
My sister had to go into care as a result of a broken hip. She has been shown so much love and support from the staff that we feel she could not have found a better place to go before she dies. Sadly that happened last evening and all the family have been shown so much love and support, we cannot fault them. The staff supported her sons and family throughout. Thank you so much. Cannot fail to recommend them if you are looking for care.
30 January 2025
With the chef leaving, there was a promotion within the kitchen and we now have a "chefette". I would like to say how much the food has improved. Previously, the food was very spicy and there was a lot of waste. Having eaten the food at both the Christmas party and Christmas Day dinner, I cannot praise the the new chef enough.
22 January 2025
A big thank you to the manager and staff for the care they provided for my mum and the aftercare and support they offered after my mum passed. The manager has been very supportive with procedural matters and the ladies looked after my mother with genuine care.
17 October 2024
My mother has recently moved in to Mabbs Hall as a permanent resident and I have found every single member of staff to be caring, helpful and happy. They are extremely informative and give excellent care to my mother. They have been very communicative whenever there has been a need and I would highly recommend this small home.
17 October 2024
Care home staff are very friednly and caring. Staff always around if you have any problems or worries. Mum is always happy and cared for well at this home. Keep up the good caring as always.
02 May 2024
Excellent care for all residents. Wonderful care staff who support residents and their relatives.
09 April 2024
My Mum entered Mabbs Hall under a 2-week respite as her dementia had deteriorated. She is now a permanent resident and as a family we could not be happier. Mabbs Hall is a friendly caring and approachable home. She is very well cared for and her needs are met to a high standard. The nursing team is excellent, always friendly, and shows my Mum lots of kindness. The management is excellent and I can see improvements weekly. The communication is excellent. Overall very happy, and so is my Mum!
11 March 2024
My mother-in-law has now been here for 4 months now, and I must say what a difference I have noticed in my mother-in-law, and the actual place itself since the new manager has been here, and also the staff are so friendly and professional with the residents, and they also make a lovely cup of tea, it has really put our minds at rest, and not so stressed now she is here, I would definitely recommend Mabbs Hall and give them 5 stars for everything.
07 December 2023
Since my husband came into your care, he has been treated with care and compassion. He is always washed and has clean clothes on when visiting. The staff are always looking in on him.
03 October 2023
My sister arrived as an emergency admission. She was very poorly indeed. She was met by a nurse and at least two carers who treated her with great care and respect. She was made comfortable and, with good nursing, has rallied. She continues to be cared for with great care and respect. She is comfortable and feels safe.