Mabbs Hall care home delivers nursing and mental health care to up to 29 residents.
Mabbs Hall is located in the small market town of Mildenhall, Surrey. It is a short drive into Cambridge and just a mile from Thetford Forest Park, a 47,000-acre forest providing plenty of opportunities for excursions and exploring. Closer to home, there are numerous shops and restaurants moments from the home, as well as a...
Mabbs Hall care home delivers nursing and mental health care to up to 29 residents.
Mabbs Hall is located in the small market town of Mildenhall, Surrey. It is a short drive into Cambridge and just a mile from Thetford Forest Park, a 47,000-acre forest providing plenty of opportunities for excursions and exploring. Closer to home, there are numerous shops and restaurants moments from the home, as well as a large park and the River Lark.
The home itself is elegantly decorated and sits in a quiet, residential close. Most bedrooms are single but there are two double rooms for couples. CCTV is located in communal areas including the two lounges, a dining room and a landscaped garden, where wildlife such as deer often roam among the raised flowerbeds that keen gardeners can use.
There are choices of home-cooked balanced meals available at mealtimes and dietary requirements are catered for.
All fee's are dependent on needs
The price(s) shown are provided by the care home. Contact Mabbs Hall Care Home for full pricing details and T&Cs.
Contact Mabbs Hall Care Home to confirm what's included and get a personalised quote:
Mabbs Hall Care Home has a Review Score of 9.7 (9.698) out of 10, based on 22 reviews in the last 2 years.
Over all time Mabbs Hall Care Home has 56 reviews.
My husband & I visit a resident every month and every time has always been clean, good rooms, friendly staff, good security, pretty well kept gardens
My husband & I visit a resident every month and every time has always been clean, good rooms, friendly staff, good security, pretty well kept gardens
Thank you for your kind review. We are glad that you consistently find the home clean, welcoming and secure, with well-maintained rooms and gardens. Your recognition of the staff's friendliness means a great deal to us.
I am very comfortable + well cared for. I am very contented, Mabbs Hall is a very pleasant place to live + I feel very fortunate to be looked after so well at my age (97)
I am very comfortable + well cared for. I am very contented, Mabbs Hall is a very pleasant place to live + I feel very fortunate to be looked after so well at my age (97)
We are truly grateful for your kind words. Knowing that you feel comfortable, content and well looked after at Mabbs Hall means so much to us. We are pleased that you find the home a pleasant place to live and that you feel fortunate in the care you receive. Thank you for sharing your experience.
I am very contented and settled here at Mabbs Hall, the staff are very kind and caring. I am being very well cared for. The food is good and I enjoy the company and activities on offer.
I am very contented and settled here at Mabbs Hall, the staff are very kind and caring. I am being very well cared for. The food is good and I enjoy the company and activities on offer.
Thank you for sharing your lovely feedback. We are delighted to hear that you feel content and settled at Mabbs Hall, and that the staff's kindness and care have supported your wellbeing. It is wonderful to know you are enjoying the food, the company and the activities available. Your comments are greatly appreciated.
My husband has been here since the 9th June. I have to say that from his first day the home and every one who works have been amazing in every way. They are kind and considerate. The care is out standing they all of them are friendly. They treat my husband with dignity. Our family are treated the...
My husband has been here since the 9th June. I have to say that from his first day the home and every one who works have been amazing in every way. They are kind and considerate. The care is out standing they all of them are friendly. They treat my husband with dignity. Our family are treated the same. When the carers come in my husband smiles after they have gone he say's to me they are lovely. It makes us feel at peace and happy that he is in the care of people who really care.
Thank you for sharing such a heartfelt reflection on your husband's experience. It is clear how much it means to you and your family to see him treated with genuine kindness, dignity and warmth from the very first day.
Knowing that he smiles when the carers come in - and speaks so fondly of them...
Thank you for sharing such a heartfelt reflection on your husband's experience. It is clear how much it means to you and your family to see him treated with genuine kindness, dignity and warmth from the very first day.
Knowing that he smiles when the carers come in - and speaks so fondly of them afterwards - says so much about the trust and comfort he feels with the team. That sense of peace you describe, the reassurance that he is surrounded by people who truly care, is exactly what every family hopes for when a loved one moves into a home.
The Social worker for my parents found them a place in Mabbs Hall. I am so happy that she did because my parents have settled in really well, they say the staff are extremely kind and caring and they feel totally safe and well looked after. The food is good and they are very content and calm. They...
The Social worker for my parents found them a place in Mabbs Hall. I am so happy that she did because my parents have settled in really well, they say the staff are extremely kind and caring and they feel totally safe and well looked after. The food is good and they are very content and calm. They both have dementia at varying stages and they are treated with kindness, respect and dignity. It is the best outcome possible for their care needs. The manager is wonderful, very approachable and a great communicator. She and her staff make a happy and efficient team. I've nothing negative today say about Mabbs Hall, my experience so far is 100% positive.
Thank you so much for sharing your wonderful feedback. We are delighted to hear how well your parents have settled at Mabbs Hall and that they feel safe, cared for and content. Your kind words about the team's kindness, respect and support, especially in relation to dementia care, mean a great deal...
Thank you so much for sharing your wonderful feedback. We are delighted to hear how well your parents have settled at Mabbs Hall and that they feel safe, cared for and content. Your kind words about the team's kindness, respect and support, especially in relation to dementia care, mean a great deal to us. We are also pleased that you have found the manager approachable and communicative. Thank you for taking the time to share such a positive experience.
Dad was at Mabbs Hall only a short while, but the management, nurses and staff were wonderful and very easy to speak to. Every question and worry was sorted out quickly. Would recommend this nursing home.
Dad was at Mabbs Hall only a short while, but the management, nurses and staff were wonderful and very easy to speak to. Every question and worry was sorted out quickly. Would recommend this nursing home.
Thank you so much for sharing your experience. Even though your dad was with us for a short time, it means a great deal to know that our team helped him - and you - feel supported. We appreciate your recommendation.
The care my father received in his last week was second to none. I felt there was a great deal of kindness from all staff. In his final days I was allowed to be with him and get the most time I could with him. On the day he died I was called back and got to hold his hand before he died.
The care my father received in his last week was second to none. I felt there was a great deal of kindness from all staff. In his final days I was allowed to be with him and get the most time I could with him. On the day he died I was called back and got to hold his hand before he died.
Thank you for sharing something so personal. It means a great deal to know that your father was treated with such compassion in his final week. The kindness you describe reflects the care we strive to give every family, and we're truly grateful that you were able to spend those precious final moments by his side. Being able to hold his hand as he passed is something no one can ever replace.
My mother is as settled as could be expected for someone with severe dementia. The staff work very hard, are welcoming, polite and respectful and strive to make a homely environment. The fabric of the building is slowly being updated with air conditioning and new doors.
My mother is as settled as could be expected for someone with severe dementia. The staff work very hard, are welcoming, polite and respectful and strive to make a homely environment. The fabric of the building is slowly being updated with air conditioning and new doors.
Thank you so much for sharing your thoughts. Were glad to hear your mother feels as settled as possible and that youve noticed the dedication of our staff in creating a welcoming, respectful, and homely environment. We also appreciate your recognition of the ongoing improvements to the building updates like air conditioning and new doors are part of our commitment to comfort and care.
When my mother was initially admitted it was at the start of Covid I had no choice where she went. She was fully competent but deaf (2020 August) My initial reaction was despair (I wouldn't put a dog in there) I was not able to visit & could not communicate when we eventually visited, nothing...
When my mother was initially admitted it was at the start of Covid I had no choice where she went. She was fully competent but deaf (2020 August) My initial reaction was despair (I wouldn't put a dog in there) I was not able to visit & could not communicate when we eventually visited, nothing changed that vibe. However, now new management & staff in place I have nothing but praise for team. Mum's health is declining but care is excellent. We can talk to any member of staff & they know what is going on. So much happier.
We are grateful, however, that you have seen the positive...
Thank you for sharing your experience so openly. We truly appreciate your honesty about the challenges during the early days of Covid, which were difficult for everyone, and we are sorry that your initial impression was one of despair.We are grateful, however, that you have seen the positive changes brought about by our new management and dedicated team. It means a great deal to know that you now feel confident in the care your mother is receiving and that communication with staff has improved. We will continue to work hard to ensure your mother, and all our residents, receive the highest standard of care, dignity, and compassion.
Mabbs Hall cared for our dad, Joe, who had severe dementia, and we cannot thank them enough for everything they did. From the management to the cleaners, every single member of staff showed incredible patience, kindness and understanding throughout his time there.
The atmosphere in the home is...
Mabbs Hall cared for our dad, Joe, who had severe dementia, and we cannot thank them enough for everything they did. From the management to the cleaners, every single member of staff showed incredible patience, kindness and understanding throughout his time there.
The atmosphere in the home is calm, supportive and compassionate and you can tell the team genuinely care about the residents. The nursing staff deserve a special mention for their professionalism and the dignity they showed Joe each day, even during the most challenging moments.
We also want to highlight the manager, who has clearly worked tirelessly to transform Mabbs Hall into the exceptional care home it is today. Her leadership and dedication are evident in the way the whole team carries themselves.
Thank you to everyone at Mabbs Hall for the outstanding care, respect and comfort you provided. You made an unimaginably difficult journey easier, and we are truly grateful
Thank you very much for this heartfelt review and for recognising the outstanding qualities of the team at Mabbs Hall. We are glad that we helped make the dementia journey for your Dad and yourselves a little easier to bare.
I visit my friend once a week. The staff are helpful, friendly, cheerful, and make every visit a pleasure. My friend is happy when I visit, and I feel content that she is being well cared for.
I visit my friend once a week. The staff are helpful, friendly, cheerful, and make every visit a pleasure. My friend is happy when I visit, and I feel content that she is being well cared for.
Thank you so much for your kind words. It means a great deal to know that your visits bring joy to your friend and that our team helps make those moments special. Were truly grateful for your trust and are committed to continuing to provide the care and warmth your friend deserves. Your feedback brightens our day!
Im just sad my Dad died in hospital and not in the care of the family community that makes Mabbs Hall
Im just sad my Dad died in hospital and not in the care of the family community that makes Mabbs Hall
Thank you for these kind words, especially during this time of your loss, condolences are sent to you.
We as a family were very happy with the excellent level of care our father received at Mabbs Hall.
We as a family were very happy with the excellent level of care our father received at Mabbs Hall.
Thank you for taking the time to review Mabbs Hall, I will pass your kind words onto the team.
The management, staff and kitchen staff are wonderful friendly people they are all helpful. The home is wonderful, bright and very inviting. I love going there to visit.
The management, staff and kitchen staff are wonderful friendly people they are all helpful. The home is wonderful, bright and very inviting. I love going there to visit.
Thank you for reviewing and recommending our lovely care home.
I am really pleased that my sister has settled so well. She tells me she is very happy and all the staff are very Kind and helpful, which I have personally experienced my self when I visit my sister. The activities offered at the home are fabulous and my sister is trying now things. Overall, the...
I would like to say a big Thank you You all.
Thank you so much for your thoughtful message. Its truly heartwarming to hear how well your sister has settled and how happy she is. Your kind words about the staff, the care provided, and the wonderful activities mean a great deal to everyone here.
A perfect place for my mum. The staff are warm, welcoming and friendly. They are very helpful and take great care of my mum. So happy to have my mum stay with you guys and I know she is too.
A perfect place for my mum. The staff are warm, welcoming and friendly. They are very helpful and take great care of my mum. So happy to have my mum stay with you guys and I know she is too.
Thank you for taking the time to write this review and for your wonderful recommendation, I have passed your kind words on to the team, with my thanks.
What a difference a care home makes, i cannot believe how much of a change i have seen in my mother since moving here. She has now got a smile on her face whenever we visit, such a relief from seeing her in tears at her previous home. Everything about Mabbs Hall i recommend from management to all...
What a difference a care home makes, i cannot believe how much of a change i have seen in my mother since moving here. She has now got a smile on her face whenever we visit, such a relief from seeing her in tears at her previous home. Everything about Mabbs Hall i recommend from management to all carers and staff. Thanks for all your hard work
Thank you so much for your lovely recommendation and we are very pleased to hear that your mother has settled in well.
Sadly that happened last evening and all the family have been shown so much love and support, we cannot...
Thank you so much. Cannot fail to recommend them if you are looking for care.
Our condolences to you and your family, we are so happy your sister enjoyed her stay with us. Thank you for leaving such a lovely review.
With the chef leaving, there was a promotion within the kitchen and we now have a "chefette". I would like to say how much the food has improved. Previously, the food was very spicy and there was a lot of waste. Having eaten the food at both the Christmas party and Christmas Day dinner, I cannot...
With the chef leaving, there was a promotion within the kitchen and we now have a "chefette". I would like to say how much the food has improved. Previously, the food was very spicy and there was a lot of waste. Having eaten the food at both the Christmas party and Christmas Day dinner, I cannot praise the the new chef enough.
Thank you for these kind words and the recommendation of our revised kitchen team. I wholeheartedly agree, this change has vastly improved the residents' food provision, making it more aligned to their preferences and tastes, I will make sure I pass this review on to the team.
The manager has been very supportive with procedural matters and the ladies looked after my mother with genuine care.
The manager has been very supportive with procedural matters and the ladies looked after my mother with genuine care.
Thank you for taking the time to review Mabbs Hall, especially considering your recent loss, please accept my condolences. I will make sure that the team are thanked.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Regarding the recent report published by CQC: We do not feel that this is a fair refection of Mabbs Hall, we challenged the factual accuracy of this report as we don’t believe the CQC has taken our comments into account properly, especially in evidencing the positive points of the inspection. We are however, working hard to improve Mabbs Hall and we shared our own improvement plan with the CQC at the time of the inspection. We are continuing to develop and enhance Mabbs Hall, for the benefit of all interested parties
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I am a registered mental Health nurse, with many years’ experience of working in health and social care. I have been a registered manager in both...
I am a registered mental Health nurse, with many years’ experience of working in health and social care. I have been a registered manager in both domiciliary and residential care, but feel my heart as a registered manager is within the care home setting. I like to get to know the residents and their families so that they can be best supported. As a manager and nurse, I believe in treating our residents with dignity, respect and an individually tailored approach.
I am passionate about providing the best care that we can, working closely with other professionals & the local community.
I am the operations director for the Angel Care/MNS Care group of care homes. I qualified as a mental health nurse training in 1991 and as an adult...
I am the operations director for the Angel Care/MNS Care group of care homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.
I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 25 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
11.1 mile(s) as the crow flies, distance by road may be significantly further.
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