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Mabbs Hall is located in the small market town of Mildenhall, Surrey. It is a short drive into Cambridge and just a mile from Thetford Forest Park, a 47,000-acre forest providing plenty of opportunities for excursions and exploring. Closer to home, there are numerous shops and restaurants moments from the home, as well as a...
Care Provided by Mabbs Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fee's are dependent on needs
The price(s) shown are provided by the care home. Contact Mabbs Hall Care Home for full pricing details and T&Cs.
Contact Mabbs Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MNS Care plc / Angel Care
- Private Owned
Person in charge
- Helen Walters (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (2)
- Couples/Companion Rooms with ensuite Wet Room (1)
Mabbs Hall Care Home Reviews (52)
Mabbs Hall Care Home has a Review Score of 9.7 (9.711) out of 10, based on 18 reviews in the last 2 years.
Over all time Mabbs Hall Care Home has 52 reviews.
I am very pleased with the care the staff provide for my wife. She is happy being here and I could not wish for more. I am always kept aware of any issues arising from her care. The staff are absolutely brilliant and I never have any worries about the care and always have peace of mind. I cannot recommend highly enough.
Thank you for taking the time to review Mabbs Hall. Our teams do their very best for our residents and it is heart-warming to know that this is noticed and appreciated.
My husband had the most excellent end of life care with love, dignity, cheerfulness and respect. As he could no longer do anything for himself, nothing was too much trouble. Although he could not speak, or feed himself, they always called him by his name. I can never thank all the staff, from management to cleaners enough for all the love and care they gave to my husband and myself. Sadly, my husband passed away on 21st November in my arms.
Thank you so much for this kind review of our lovely care home, I will make sure the team at Mabbs are praised.
The care given to my partner has been excellent.
It is always a pleasure to be of assistance to all our residents and relatives.
Thank you for all the support you have and are extending to us.
We have found all the management and staff we have dealt with to be very kind and caring to us and our mother although she has not found it as easy to settle in, I think she is gradually getting there in these difficult times.
Thank you so much for taking the time to send this review, I will make sure your kind words are shared with the team.
My experience so far has been very good. All the staff are really wonderful, all the carers and nurses are and they have done a wonderful job with my wife, as she got rather upset at times as her condition got progressively worse.
Thank you for recognising the teams efforts to ensure that everyone in our home is well looked after. Thank you.
Nurses and carers seem generally concerned for my mother.
On the whole, my husband and I have been satisfied with the care that he has received. He is the youngest resident at Mabbs Hall - he does not have dementia but does have other complex problems. He can be a challenge at times but the staff have been kind and patient.
The staff are helpful, friendly and always go that extra mile to help. If there are any issues, they always try to resolve them.
The staff are always welcoming and whenever I visit, they are more than happy to talk to me about my father and how he is doing. They also show concern over how we, as a family, are coping as well. We are very happy in the knowledge that our father is being well cared for. the manager is always available and since her arrival a year ago, the home has had a very well earned and needed revamp.
This is the first home that has been required for my 97-year-old mother-in-law. It was obviously an upsetting situation for her to give up her independence at this age but from the very start, the staff and management did everything to welcome and settle her into her new surroundings. We are very pleased with the amount of help and attention that is given to her daily. There is always someone on hand if up-to-date information is required by us and the management and staff are most helpful and informative. We are confident she is well looked after.
Very pleasant to visit my wife. The staff are very helpful.
Thank you, for recognizing our team's efforts. We always aim to provide good care and service not only to our residents but also to their families to ensure that every visit counts.
I have found the staff to be very helpful and considerate. As an older home, it is in need of modernisation and the surrounds need more attention (rear garden).
The Home is being refurbished area by area. The garden is being looked after by an outside company who had been requested to clean and tidy up every two weeks. There is a newly refurbished pergola in the rear garden. The rear garden is being prepared for the spring and summer activities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 August 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Regarding the recent report published by CQC: We do not feel that this is a fair refection of Mabbs Hall, we challenged the factual accuracy of this report as we don’t believe the CQC has taken our comments into account properly, especially in evidencing the positive points of the inspection. We are however, working hard to improve Mabbs Hall and we shared our own improvement plan with the CQC at the time of the inspection. We are continuing to develop and enhance Mabbs Hall, for the benefit of all interested parties
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Mabbs Hall Care Home.
There are no upcoming events for Mabbs Hall Care Home.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: MNS Care plc / Angel Care
Accreditations
There are no accreditations posted yet for Mabbs Hall Care Home.
Meet the Team (2)

I am a registered mental Health nurse, with many years’ experience of working in health and social care. I have been a registered manager in both domiciliary and residential care, but feel my heart as a registered manager is within the care home setting. I like to get to know the residents and their families so that they can be best supported. As a manager and nurse, I believe in treating our residents with dignity, respect and an individually tailored approach.
I am passionate about providing the best care that we can, working closely with other professionals & the local community.

I am the operations director for the Angel Care/MNS Care group of care homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.
I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mabbs Hall Care Home to verify any information. View our terms and conditions. Mabbs Hall Care Home has an Enhanced Service -more info.