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Mabbs Hall is located in the small market town of Mildenhall, Surrey. It is a short drive into Cambridge and just a mile from Thetford Forest Park, a 47,000-acre forest providing plenty of opportunities for excursions and exploring. Closer to home, there are numerous shops and restaurants moments from the home, as well as a...
Mabbs Hall care home delivers nursing and mental health care to up to 29 residents.
Mabbs Hall is located in the small market town of Mildenhall, Surrey. It is a short drive into Cambridge and just a mile from Thetford Forest Park, a 47,000-acre forest providing plenty of opportunities for excursions and exploring. Closer to home, there are numerous shops and restaurants moments from the home, as well as a large park and the River Lark.
The home itself is elegantly decorated and sits in a quiet, residential close. Most bedrooms are single but there are two double rooms for couples. CCTV is located in communal areas including the two lounges, a dining room and a landscaped garden, where wildlife such as deer often roam among the raised flowerbeds that keen gardeners can use.
There are choices of home-cooked balanced meals available at mealtimes and dietary requirements are catered for.
Care Provided by Mabbs Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 29 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Mabbs Hall Care Home to confirm what's included and get a personalised quote:
All fee's are dependent on needs
The price(s) shown are provided by the care home. Contact Mabbs Hall Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MNS Care plc / Angel Care
- Private Owned
Person in charge
- Helen Walters (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (2)
- Couples/Companion Rooms with ensuite Wet Room (1)
Mabbs Hall Care Home Reviews (56)
Mabbs Hall Care Home has a Review Score of 9.7 (9.698) out of 10, based on 22 reviews in the last 2 years.
Over all time Mabbs Hall Care Home has 56 reviews.
Can only praise Mabbs Hall and all the workers for the brilliant care of my aunt. Great communication from them all with regard to her health and well-being. It's very difficult for me as I live a long way away and can't get to visit as much as I would like, but I know she is in fabulous hands.
Can only praise Mabbs Hall and all the workers for the brilliant care of my aunt. Great communication from them all with regard to her health and well-being. It's very difficult for me as I live a long way away and can't get to visit as much as I would like, but I know she is in fabulous hands.
Thank you so much for your kind words, it is nice to know you have confidence in the care your aunt is receiving. I will thank the team when I next visit Mabbs Hall.
My father came to Mabbs Hall straight from hospital, I cannot believe the difference in him since his arrival. This is all down to the excellent caring staff at Mabbs Hall. He's integrating better with others, his appetite has improved due to the high standard of the meals being given to him. The...
My father came to Mabbs Hall straight from hospital, I cannot believe the difference in him since his arrival. This is all down to the excellent caring staff at Mabbs Hall. He's integrating better with others, his appetite has improved due to the high standard of the meals being given to him. The wonderful staff at Mabbs Hall have made our life as a family very much less stressful by the great care they provide my father, with constant updates regarding his progress.
Thank you very much for your very uplifting comment. Everyone in Mabbs Hall always aims to be of assistance in any way we can to ensure that everyone in our care get the most of their everyday. We are glad to be of assistance. Thank you from Team Mabbs.
Mabbs Hall have done a wonderful job caring for my mother-in-law. Within one week of being there she was like a different person. She was extremely clean, happy and fulfilled. She had done things we believed were no longer possible. The staff are wonderful, funny and work so hard.
Mabbs Hall have done a wonderful job caring for my mother-in-law. Within one week of being there she was like a different person. She was extremely clean, happy and fulfilled. She had done things we believed were no longer possible. The staff are wonderful, funny and work so hard.
We only tried our best with your Mom and luckily it worked for her and for us. We are very pleased that she likes it here in Mabbs and more than happy to try activities that she had not done for a long time. Thank you for the trust and the time you spent with us to...
Thank you for the comment.We only tried our best with your Mom and luckily it worked for her and for us. We are very pleased that she likes it here in Mabbs and more than happy to try activities that she had not done for a long time. Thank you for the trust and the time you spent with us to formulate the right plan for her. We will continue to work with you and with her to ensure her stay with us will remain as productive and pleasurable for her.
Mum came to Mabbs Hall straight from being in hospital so we had no preconceptions of what it was going to be like. Everyone has been so professional and helpful.
Mum came to Mabbs Hall straight from being in hospital so we had no preconceptions of what it was going to be like. Everyone has been so professional and helpful.
Thank you for taking the time to review Mabbs Hall. We do try our utmost best to ensure that everyone in our care is looked after and their families are encouraged to be involved in their care. Thank you for your comment.
I am very pleased with the care the staff provide for my wife. She is happy being here and I could not wish for more. I am always kept aware of any issues arising from her care. The staff are absolutely brilliant and I never have any worries about the care and always have peace of mind. I cannot...
I am very pleased with the care the staff provide for my wife. She is happy being here and I could not wish for more. I am always kept aware of any issues arising from her care. The staff are absolutely brilliant and I never have any worries about the care and always have peace of mind. I cannot recommend highly enough.
Thank you for taking the time to review Mabbs Hall. Our teams do their very best for our residents and it is heart-warming to know that this is noticed and appreciated.
My husband had the most excellent end of life care with love, dignity, cheerfulness and respect. As he could no longer do anything for himself, nothing was too much trouble. Although he could not speak, or feed himself, they always called him by his name. I can never thank all the staff, from...
My husband had the most excellent end of life care with love, dignity, cheerfulness and respect. As he could no longer do anything for himself, nothing was too much trouble. Although he could not speak, or feed himself, they always called him by his name. I can never thank all the staff, from management to cleaners enough for all the love and care they gave to my husband and myself. Sadly, my husband passed away on 21st November in my arms.
Thank you so much for this kind review of our lovely care home, I will make sure the team at Mabbs are praised.
The care given to my partner has been excellent.
The care given to my partner has been excellent.
It is always a pleasure to be of assistance to all our residents and relatives.
Thank you for all the support you have and are extending to us.
We have found all the management and staff we have dealt with to be very kind and caring to us and our mother although she has not found it as easy to settle in, I think she is gradually getting there in these difficult times.
We have found all the management and staff we have dealt with to be very kind and caring to us and our mother although she has not found it as easy to settle in, I think she is gradually getting there in these difficult times.
Thank you so much for taking the time to send this review, I will make sure your kind words are shared with the team.
My experience so far has been very good. All the staff are really wonderful, all the carers and nurses are and they have done a wonderful job with my wife, as she got rather upset at times as her condition got progressively worse.
My experience so far has been very good. All the staff are really wonderful, all the carers and nurses are and they have done a wonderful job with my wife, as she got rather upset at times as her condition got progressively worse.
Thank you for recognising the teams efforts to ensure that everyone in our home is well looked after. Thank you.
Nurses and carers seem generally concerned for my mother.
Nurses and carers seem generally concerned for my mother.
On the whole, my husband and I have been satisfied with the care that he has received. He is the youngest resident at Mabbs Hall - he does not have dementia but does have other complex problems. He can be a challenge at times but the staff have been kind and patient.
On the whole, my husband and I have been satisfied with the care that he has received. He is the youngest resident at Mabbs Hall - he does not have dementia but does have other complex problems. He can be a challenge at times but the staff have been kind and patient.
The staff are helpful, friendly and always go that extra mile to help. If there are any issues, they always try to resolve them.
The staff are helpful, friendly and always go that extra mile to help. If there are any issues, they always try to resolve them.
The staff are always welcoming and whenever I visit, they are more than happy to talk to me about my father and how he is doing. They also show concern over how we, as a family, are coping as well. We are very happy in the knowledge that our father is being well cared for. the manager is always...
The staff are always welcoming and whenever I visit, they are more than happy to talk to me about my father and how he is doing. They also show concern over how we, as a family, are coping as well. We are very happy in the knowledge that our father is being well cared for. the manager is always available and since her arrival a year ago, the home has had a very well earned and needed revamp.
This is the first home that has been required for my 97-year-old mother-in-law. It was obviously an upsetting situation for her to give up her independence at this age but from the very start, the staff and management did everything to welcome and settle her into her new surroundings. We are very...
This is the first home that has been required for my 97-year-old mother-in-law. It was obviously an upsetting situation for her to give up her independence at this age but from the very start, the staff and management did everything to welcome and settle her into her new surroundings. We are very pleased with the amount of help and attention that is given to her daily. There is always someone on hand if up-to-date information is required by us and the management and staff are most helpful and informative. We are confident she is well looked after.
Very pleasant to visit my wife. The staff are very helpful.
Very pleasant to visit my wife. The staff are very helpful.
Thank you, for recognizing our team's efforts. We always aim to provide good care and service not only to our residents but also to their families to ensure that every visit counts.
I have found the staff to be very helpful and considerate. As an older home, it is in need of modernisation and the surrounds need more attention (rear garden).
I have found the staff to be very helpful and considerate. As an older home, it is in need of modernisation and the surrounds need more attention (rear garden).
The Home is being refurbished area by area. The garden is being looked after by an outside company who had been requested to clean and tidy up every two weeks. There is a newly refurbished pergola in the rear garden. The rear garden is being prepared for the spring and summer activities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 August 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Regarding the recent report published by CQC: We do not feel that this is a fair refection of Mabbs Hall, we challenged the factual accuracy of this report as we don’t believe the CQC has taken our comments into account properly, especially in evidencing the positive points of the inspection. We are however, working hard to improve Mabbs Hall and we shared our own improvement plan with the CQC at the time of the inspection. We are continuing to develop and enhance Mabbs Hall, for the benefit of all interested parties
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Mabbs Hall Care Home.
There are no upcoming events for Mabbs Hall Care Home.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: MNS Care plc / Angel Care
Accreditations
There are no accreditations posted yet for Mabbs Hall Care Home.
Meet the Team (2)

I am a registered mental Health nurse, with many years’ experience of working in health and social care. I have been a registered manager in both...
I am a registered mental Health nurse, with many years’ experience of working in health and social care. I have been a registered manager in both domiciliary and residential care, but feel my heart as a registered manager is within the care home setting. I like to get to know the residents and their families so that they can be best supported. As a manager and nurse, I believe in treating our residents with dignity, respect and an individually tailored approach.
I am passionate about providing the best care that we can, working closely with other professionals & the local community.

I am the operations director for the Angel Care/MNS Care group of care homes. I qualified as a mental health nurse training in 1991 and as an adult...
I am the operations director for the Angel Care/MNS Care group of care homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.
I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.
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