Mabbs Hall Care Home

My mother has recently moved in to Mabbs Hall as a permanent resident and I have found every single member of staff to be caring, helpful and happy. They are extremely informative and give excellent care to my mother. They have been very communicative whenever there has been a need and I would highly recommend this small home.

Mum is always happy and cared for well at this home. Keep up the good caring as always.

Excellent care for all residents. Wonderful care staff who support residents and their relatives.

My Mum entered Mabbs Hall under a 2-week respite as her dementia had deteriorated. She is now a permanent resident and as a family we could not be happier. Mabbs Hall is a friendly caring and approachable home. She is very well cared for and her needs are met to a high standard. The nursing team is excellent, always friendly, and shows my Mum lots of kindness. The management is excellent and I can see improvements weekly. The communication is excellent. Overall very happy, and so is my Mum!

My mother-in-law has now been here for 4 months now, and I must say what a difference I have noticed in my mother-in-law, and the actual place itself since the new manager has been here, and also the staff are so friendly and professional with the residents, and they also make a lovely cup of tea, it has really put our minds at rest, and not so stressed now she is here, I would definitely recommend Mabbs Hall and give them 5 stars for everything.

Since my husband came into your care, he has been treated with care and compassion. He is always washed and has clean clothes on when visiting. The staff are always looking in on him.

My sister arrived as an emergency admission. She was very poorly indeed. She was met by a nurse and at least two carers who treated her with great care and respect. She was made comfortable and, with good nursing, has rallied. She continues to be cared for with great care and respect. She is comfortable and feels safe.

Mabbs Hall provides a secure, caring and professional environment. I cannot praise the wonderful staff enough, always smiling and ready to help in whatever way they can. The home offers warmth from the moment you step in the door and a quality of life, supporting residents and offering the very best home for them. I am so blessed to know my Mother is there surrounded by the love and fantastic staff. Thank you.

The staff are all helpful. The manager is also helpful and giving me information about my wife.

The home is clean, kept nice. The rooms are basic but clean. Over the years I have been coming there's not as many staff as there used to be but that's not Mabbs fault, it's the system, so there's no one-to-one care that some residents need. There don't seem to be many activities, such as singing, making things etc but that could be the state of residents. Things do go missing. Overall not too bad, the staff are pleasant.

I have been very pleased with the care my aunt received. The staff were friendly and respectful. They had to feed her near the end and they were patient with her and very kind. She said herself she was very comfortable in Mabbs Hall and how kind everyone was. When she was able she enjoyed joining in activities and she made friends amongst the other residents. I was very grateful that during her last few months, she was safe and well cared for. She liked the dinners, especially Fish and Chip Friday! I rarely rate as excellent so people have something to aim for but I was very pleased with her care.

Very pleased with Mabbs Hall Care Home. My mum is much happier in this care home.

All the staff were friendly, kind, helpful, patient and they showed empathy. The care home was very calming, clean and well-presented. The staff were very good at informing the families of the residents with any concerns and updating on medical requirements.

Friendly staff, nice rooms, food portions are generous, clean.

Very pleased with the care at all times that was given.

The staff at Mabbs Hall are very much devoted to their work and care for their residents. The end-of-life care they give is second to none. Very caring people.

Their commitment and hard work were very much appreciated.

Due to ongoing restrictions, only parts of the care facility are available for review. This does mean they are taking safety seriously though. Staff are friendly and helpful, and residents seem happy and well looked after. Areas open to visitors are clean and very warm.

Very friendly home, look after your relatives well.

My mum went to Mabbs Hall Care Home in June 2022 after being moved from a home in Kent to be closer to me. I cannot fault Mabbs Hall carers in any way, they looked after my mum until the very end as sadly she died in November 2022. I am so glad she went there for her last months. I would highly recommend Mabbs Hall.