1 Bamfield, Whitchurch, Bristol, BS14 0AU
View Full Details of Barchester Bamfield Lodge Care HomeCan't praise the staff at Bamfield enough. The whole team is amazing and welcoming from the moment you step inside. The care is true and it just feel very "at home" :) Thank you to everyone at Bamfield, you do an amazing job :)
We all know about the issues that exist within the care industry, even the use of the word "care" is open to interpretation, especially by those who are supposedly in receipt of it. Our family has had an extremely traumatic experience with Barchester, which led me to question the ethics of this business, which unsurprisingly, I found to be based on minimum standards and maximum profit. The complaint nearly 4 months on is still not resolved and have had to involve other organisations to investigate these serious issues. I would strongly suggest that anyone who is considering placing a relative or loved one, within a home run by Barchester especially Bamfield Lodge, to think twice, as below the very thin veneer lies an organisation who's motives are at the very least questionable. Management tell you what you want to hear before admission but when care is questioned they remain unhelpful, unprofessional and totally unresponsive and will not fully involve the family regarding care.
You took my dad on the day we contacted you which has brilliant as we needed to find emergency care for him.
Please relieve my hearty thanks for the welcome assistance service during my 5 days visit to my sister in your Médicalised care home. I was greeted by the Lodge General Manager a very professional & person of values which instils confidence. All departments of the care home are perfectly effective, kitchen, service, all of the staff are very cooperative & have the residents interested at heart in the endeavours to help them to pass the most comfortable stay. The cleanliness of the rooms is without exception very well looked after. The secluded garden with it colourful fresh plantations is a paradise in the middle of this busy location. It's nearly possible to forget it's outside. Please let me pass this message to all those who are hidden behind the scenes or not " Congratulations on this excellent team work to achieve such a wonderful result & all the Entertainment & leisure events which fill the free time of the residents. This is 1 example of a Lodge used as reference
Every time I arrive at the home staff members are welcoming, greeting me with a beautiful smile. Coffee/tea is available and tea trolly is out regularly. Food looks delicious and nutritious. Management and admin are approachable and often have seen them chatting with residents and family members. My family member is looked after well. No issues at all. Positive experience overall.
Mum has only been in Bamfield for 2 months but has settled in well and enjoying her time there. The laid back atmosphere, helpful caring staff, cleanliness and food and drink options a plenty ensures my mind is at ease during her stay
I have to say the staff on reception, to all the girls upstairs, are extremely helpful and look after my auntie very well. Would totally recommend this care home, if you need anyone looking after you. My aunt is happier than she's been in years.
The staff were all very good and kind and helpful.
Each time I enter the home, there is a lovely atmosphere. All the staff are very caring and friendly and always happy to help. The management team are always happy to help and always very welcoming. I can not fault the home or the staff at Barchester Bamfield Lodge Care Home.
Since I chose Barchester Bamfield Lodge Care Home for my sister 6 months ago, although it is expensive, everything is as I expected it to be, good.
Amazing. The staff are fantastic and so understanding. So happy my wife is staying here.
Very good staff, nice room, clean rooms.
Perfect home in every way. My father-in-law is cared for exceptionally. Good menu - homecooked food.
From induction to pre-visit to site and during the two-week respite, the room was adjusted to suit Mum and Dad in the same room. The staff assistants could not do enough to encourage them to join in the daily activities. Food was 10/10. A very relaxing and friendly place and will be retuning in the near future for further respite.
Perfect environment for residents. Fabulous food. Staff are like family. Outstanding care home.
Overall, very good standard of care but room for improvement. Pleased that relatives are invited to a meeting to express our views and concerns.
Most of the carers are very caring and look after residents' needs. There are still some ongoing issues but hoping these will get resolved.
The care home has been so understanding and patient, their ability to aid and comfort in times of dementia and anxiety has been a lifesaver. They are like family supporting family, they go the extra mile to make sure you are ok in the process as well as their resident. The food is lovely and there is always an option to stay and eat with your loved one if you wish. It helps to know Mum can have friends over to eat with her.
I like Barchester Bamfield Lodge Care Home because staff are wonderful, all look after me beautifully. The food is delicious and have made good friends here and have lots of fun. Staff are friendly and the staff are excellent. I would like to go on trips out now the weather is better. I enjoyed the trip to the farm.
As soon as you walk into Bamfield, you feel at ease. It is very welcoming, bright and airy. It is like a hotel but with professional care included. The manager is a very caring lady who listens to how the family are feeling. That is so important when very heart-breaking, stressful decisions are being made about your loved ones. Thank you for caring and being there for me when I needed a shoulder to weep on. The team are jolly, supportive and caring. I would recommend this care lodge for respite or full-time care.
Can't praise the staff at Bamfield enough. The whole team is amazing and welcoming from the moment you step inside. The care is true and it just feel very "at home" :) Thank you to everyone at Bamfield, you do an amazing job :)
We all know about the issues that exist within the care industry, even the use of the word "care" is open to interpretation, especially by those who are supposedly in receipt of it. Our family has had an extremely traumatic experience with Barchester, which led me to question the ethics of this business, which unsurprisingly, I found to be based on minimum standards and maximum profit. The complaint nearly 4 months on is still not resolved and have had to involve other organisations to investigate these serious issues. I would strongly suggest that anyone who is considering placing a relative or loved one, within a home run by Barchester especially Bamfield Lodge, to think twice, as below the very thin veneer lies an organisation who's motives are at the very least questionable. Management tell you what you want to hear before admission but when care is questioned they remain unhelpful, unprofessional and totally unresponsive and will not fully involve the family regarding care.
You took my dad on the day we contacted you which has brilliant as we needed to find emergency care for him.
Please relieve my hearty thanks for the welcome assistance service during my 5 days visit to my sister in your Médicalised care home. I was greeted by the Lodge General Manager a very professional & person of values which instils confidence. All departments of the care home are perfectly effective, kitchen, service, all of the staff are very cooperative & have the residents interested at heart in the endeavours to help them to pass the most comfortable stay. The cleanliness of the rooms is without exception very well looked after. The secluded garden with it colourful fresh plantations is a paradise in the middle of this busy location. It's nearly possible to forget it's outside. Please let me pass this message to all those who are hidden behind the scenes or not " Congratulations on this excellent team work to achieve such a wonderful result & all the Entertainment & leisure events which fill the free time of the residents. This is 1 example of a Lodge used as reference
Every time I arrive at the home staff members are welcoming, greeting me with a beautiful smile. Coffee/tea is available and tea trolly is out regularly. Food looks delicious and nutritious. Management and admin are approachable and often have seen them chatting with residents and family members. My family member is looked after well. No issues at all. Positive experience overall.
Mum has only been in Bamfield for 2 months but has settled in well and enjoying her time there. The laid back atmosphere, helpful caring staff, cleanliness and food and drink options a plenty ensures my mind is at ease during her stay
I have to say the staff on reception, to all the girls upstairs, are extremely helpful and look after my auntie very well. Would totally recommend this care home, if you need anyone looking after you. My aunt is happier than she's been in years.
The staff were all very good and kind and helpful.
Each time I enter the home, there is a lovely atmosphere. All the staff are very caring and friendly and always happy to help. The management team are always happy to help and always very welcoming. I can not fault the home or the staff at Barchester Bamfield Lodge Care Home.
Since I chose Barchester Bamfield Lodge Care Home for my sister 6 months ago, although it is expensive, everything is as I expected it to be, good.
Amazing. The staff are fantastic and so understanding. So happy my wife is staying here.
Very good staff, nice room, clean rooms.
Perfect home in every way. My father-in-law is cared for exceptionally. Good menu - homecooked food.
From induction to pre-visit to site and during the two-week respite, the room was adjusted to suit Mum and Dad in the same room. The staff assistants could not do enough to encourage them to join in the daily activities. Food was 10/10. A very relaxing and friendly place and will be retuning in the near future for further respite.
Perfect environment for residents. Fabulous food. Staff are like family. Outstanding care home.
Overall, very good standard of care but room for improvement. Pleased that relatives are invited to a meeting to express our views and concerns.
Most of the carers are very caring and look after residents' needs. There are still some ongoing issues but hoping these will get resolved.
The care home has been so understanding and patient, their ability to aid and comfort in times of dementia and anxiety has been a lifesaver. They are like family supporting family, they go the extra mile to make sure you are ok in the process as well as their resident. The food is lovely and there is always an option to stay and eat with your loved one if you wish. It helps to know Mum can have friends over to eat with her.
I like Barchester Bamfield Lodge Care Home because staff are wonderful, all look after me beautifully. The food is delicious and have made good friends here and have lots of fun. Staff are friendly and the staff are excellent. I would like to go on trips out now the weather is better. I enjoyed the trip to the farm.
As soon as you walk into Bamfield, you feel at ease. It is very welcoming, bright and airy. It is like a hotel but with professional care included. The manager is a very caring lady who listens to how the family are feeling. That is so important when very heart-breaking, stressful decisions are being made about your loved ones. Thank you for caring and being there for me when I needed a shoulder to weep on. The team are jolly, supportive and caring. I would recommend this care lodge for respite or full-time care.