Bamfield Lodge Care Home

1 Bamfield, Whitchurch, Bristol BS14 0AU

Bamfield Lodge Care home is surrounded by parks and greenery in South Bristol and is within easy access to local amenities and leisure facilities.

The home provides nursing, residential, palliative, and dementia care. Bedrooms at Bamfield Lodge Care Home are located across three floors, while each floor has two of its own living rooms. Residents also have access to a spacious back garden with a sun-trap, ideal for the summer months.

Bamfield Lodge has a patio garden and an outdoor seating space, ideal for enjoying coffee. The home also features a hair salon, spacious en-suite bedrooms and lounges.

Residents can enjoy freshly made nutritious meals, prepared on-site by trained chefs, who can also cater for special dietary requirements.

Group: brighterkind

Person in charge: Rebecca Challenger (Home Manager)

Local Authority / Social Services: Bristol City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Bamfield Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.2 (maximum of 10) for Bamfield Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Bamfield Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.652 for Bamfield Lodge Care Home is calculated as follows: ( (157 Excellents x 5) + (62 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 227 Ratings = 4.652

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.583 Points relating to the number of positive Reviews for Bamfield Lodge Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 7 Reviews ÷ 12 Target = 0.583

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Bamfield Lodge Care Home has a Review Score of 9.2 (9.235) from 19 Reviews


Average Ratings

  • Excellent
    14
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bamfield Lodge Care Home?

  • Extremely LIKELY
    18
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bamfield Lodge Care Home

  • Daughter of Resident/Service User
    10
  • Friend of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

My dad was taken into hospital. He is the carer of my mother was dementia. Benfield Lodge were quick in helping me to care for Mum for a week. Lovely staff. All the residents seem very happy.

Many thanks.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

In January 2018, soon after the arrival of an interim manager at Bamfield Lodge, life really began to improve for my disabled friend. Over a period of several years, her basic care has been good, but her alert and active mind has often lacked suitable stimulation.
The new manager's willingness to listen, to communicate with us and with Brighterkind and to cooperate with representatives from social services and the NHS, are having a very positive effect on my friend's general wellbeing.
Niggles have been addressed promptly, then followed up, specialist technological equipment enabling greater independence, provided by the NHS, has been installed in my friend's new room, one to one visits from within and outside Bamfield Lodge are active, pre-booked theatre and shopping expeditions using a Brighterkind minibus have, and will still, take place - all now helping my friend to feel valued and loved every day.
As a frequent visitor to the care home, it has been a pleasure to observe the manager interacting with residents in a cheerful, courteous, respectful and dignified manner. Seemingly, in his short time with us, he appears to have achieved more for my friend, and possibly for the residents in general, than most of his predecessors. Given longer, I'm sure this improvement would reflect favourably in the ratings I have given.

How likely would you be to recommend Bamfield Lodge Care Home? Likely

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Average Rating:   3.8 out of 5

The level of care my mum gets is excellent. I am so happy she is at Bamfield. She is safe, happy and well cared for. The staff are amazing and look after her so well. She loves her home and always tells me how happy she is. She loves the entertainment team, they are excellent with her.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

When you walk into Bamfield Lodge Care Home, it's bright and airy. All the staff seem happy to work there which was a big decision as to where mum was going to live. All the staff are very helpful and friendly. There is always something going on in the afternoon for the residents.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My Mum absolutely loves it here and says they (all staff) can't do enough for her. As soon as I walked into Bamfield I felt a lovely homely, happy atmosphere and have found over time that all the residents are happy here and all the staff are really caring and friendly. There are lots of activities and singing, which my Mum loves and she joins in with it all. The whole building is beautiful, spotlessly clean and there is a lovely garden to go in. The rooms are beautiful, light and airy, all with good views - in fact, I would be happy to come and live here if I could.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

I felt the need to leave a review after a visit to Bamfield Lodge as I was so impressed. Initially, the warm reception that I received was very friendly, professional and immediately put me at ease. The home is bright, open, welcoming, spotlessly clean and has a relaxed feel to the place, homely. There is always a member of staff on hand and there seems to be a good team on board, all helping each other to achieve the best possible care experience. The carers are jolly and look happy in their roles and the residents reflect this in their demeanour. The home also has a new manager on board who seems to want the absolute best for the residents at Bamfield and is prepared to do his utmost to achieve it. There are activities planned for every day of the week and family and friends can visit and join in with the fun whenever they would like to. Visiting hours are very flexible. Overall I was really impressed and would recommend this home to my friends and family without hesitation.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

The care team always answer questions and are very caring.
Activities are varied and my mother is encouraged to participate.
Always a friendly face and the carers know the residents and their families.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Whenever I have come into the home to visit two of the residents, I have always found it to be clean, plenty of food, a warm welcome from staff and the residents always happy and singing along.
But mostly I never find any smells that you seem to find in nursing homes. Long may this last and thank you to all the staff for their continued hard work.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

My father needed end of life care for cancer. He was looked after with care and compassion in a lovely setting where everyone, from management down showed him care and when he passed away, was given dignity and I was treated with care and compassion at a difficult time. I am very grateful for the care my father received whilst he was there.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have been very impressed by the ambience of Bamfield. On entering, one feels in a happy place. The staff have always been relaxed and helpful to me. The rooms, both common and private, are bright and airy, and the corridors likewise. I have yet to notice any odour which might indicate the lack of attention to personal cleanliness coming from any room. The staff must be well "on the ball"! It's good to see a continuity of personnel there. I made a suggestion about assistance with eating to the new manager, and time will tell if any changes can be made in this area. I confess to being an infrequent visitor, but these are the impressions I have, and I always look forward to returning.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

From my own experience of care homes, both as an employee and also as a visitor, this is the best I have encountered!
My mother has been resident here for 7 months. She was initially resistant to being ' put away' as in her mind, as with many of her generation, care homes held shadows of 'the workhouse'!
On first visiting Bamfield, she was immediately impressed by the friendliness of staff, its brightness, and cleanliness. She commented positively and the idea of a grim, Victorian building under an authoritarian and repressive regime was quickly dispelled.
She is happy here and well cared for. She speaks very well of the staff who cater diligently for her particular problems of dementia, anxiety attacks, limited vision which affects her sociability and her poor appetite. Mum enjoys the activities provided, particularly where music and singing are involved.
All staff seem hard-working, cheerful, friendly, communicative, competent and extremely helpful in every respect.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I have found the home to be a godsend for my father and myself.
The staff are very caring and seem to enjoy their work.
My father suffers with dementia and the staff are very patient with him.
He seems quite content there.
There is always something going on there to keep him entertained and he has gained weight since he has been there.
The entertainment they get there often is very good.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

Care given belies the 60-bed capacity. Residents not defined by dementia or age, treated with dignity and respect. Daily activities are uplifting and stimulating. Residents are given choices of food and preferred clothing, giving a valuable sense of autonomy. Staff are very approachable at all times and any concerns are swiftly dealt with. Management are forward thinking and also very approachable and work together as a team making the home a safe, comfortable and happy environment for residents and their family who are welcome to visit at any time.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My mother is very happy at Bamfield Lodge. The staff are very good and provide a lovely caring home.
The food is OK, not really good enough for the amount of money we pay. Also, I am concerned about one care assistant on duty at night with a nurse on call. What if the care assistant became ill or had to deal with a couple of incidents whilst the nurses were busy with other things - not good enough.
Also, when staff are off sick, they are running short which puts service users at risk. Why are they not covered by agencies?

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

My family and I are very satisfied with the care my mother receives at Bamfield Lodge. She's very happy there, she's been there for nearly three years. The staff are very good and caring which leaves my family and I content in the knowledge she is being well cared for.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

The chefs are extremely helpful and their cooking is excellent. Special diets and needs are catered for very well. The care staff go 'the extra mile' often beyond the call of their duties. I have peace of mind now when I leave the home, knowing he is cared for and looked after.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum broke her hip on 1st July, unfortunately, this meant a 2-week stay in the hospital. During this time we became concerned about mum's general well-being, due to her dementia. I contacted Bamfield to tell them that the hospital said mum is medically fit to come home, from this point a carer from Bamfield and the management team visited mum and made sure mum was able to go back to Bamfield. If it wasn't for the carer going the extra mile, I believe mum may still be in the hospital. Excellent work - cannot thank them enough for their effort.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

Christmas fair: this day was happy and well catered for, cake, raffle with good prizes and staff, fantastic lovely day.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

I find Bamfield Lodge Care Home is very satisfactory in all aspects. All the staff are very caring to all residents. I have no complaints about anything. I would recommend anyone that needed to be looked after to go to Bamfield. It is a very happy home. They could do with a mini bus to take residents out.

How likely would you be to recommend Bamfield Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: brighterkind

Date: Thursday 01 Feb 2018

more details

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

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Care Home Idol 2016

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